Abbotsford Care Home

Although it was initially tricky to settle mum in, Registered Manager Kerry and her staff have been fantastic at looking after mum and her specific needs for dementia care. Whilst it hasn't been easy, Kerry helped with ensuring that MCC provided the extra funding for additional care mum needs in the evening and although it is an ongoing battle with the council, Kerry has been supportive and patient in ensuring mum is not farmed off to another provision which cannot meet her needs which Abbotsford can as they have specialist interpreters and support staff who can communicate with mum as well as providing entertainment and cultural and linguistic support as well as home cooking that mum enjoys.

My dad has been here two years now and I cannot fault anything. All the staff are amazing at their jobs and our family has the up most respect for everyone. My dad always says they look after him and he is very settled here. Honestly as a family we have nothing but good words to say about the whole care home and the staff. Absolutely brilliant and beautiful caring people.

Hi, l had meant to do this review in September when a friend of our family was taken into Abbotsford, and he was honestly so well taken care of. The home is lovely and clean, the staff that l met were warm and welcoming and l was impressed with the person centred way they cared for residents. I would have no hesitation in recommending this home to anyone who needs care.

Abbotsford Care Home have been amazing providing a high quality, tailored care provision for my grandmother. They have taken effective steps to ensure my grandma has a great quality life, such as ensuring she is socialising with fellow residents that she gets along with, offering her various meals with high nutrition (as my grandma easily gets bored of eating the same meals frequently), and engaging with activities that challenge her cognitive ability. I would highly recommend anyone who is considering enrolling their loved ones into 24 hour care to choose Abbotsford.

Recently a friend of the family was admitted to Abbotsford where he received wonderful palliative care, he had been poorly and could no longer remain at home so went to Abbotsford where he was extremely well treated. After his funeral service, we were invited back to Abbotsford for afternoon tea and celebration of life! A lovely caring home, residents at the heart of everything they do! It ls clear they put a lot of focus on activities to keep residents stimulated, the home was clean and comfortable and the staff all appeared to be caring and compassionate, from carers to seniors, housekeepers and kitchen staff as well as maintenance man, management and activities co-ordinator! It is clearly very well run and managed and l would not hesitate to recommend this wonderful care home.

I would recommend Abbotford to anyone.

The manager went out of her way to help me get her moved to a permanent place of care.

I visited a friend today and I must say I was very impressed, the staff appear friendly and caring and I particularly liked how they interact with residents, I also met senior carers and they were professional and caring. My friend even said to me that he couldn't wish to be in a better place. Very warm and welcoming and my first impression is I am extremely impressed.

Although she hates being in a home she regularly says the staff are lovely and she is not known for giving out compliments for no reason.

Very good staff and clean house, with all that someone needs in their rooms, everybody friendly and welcoming. Would recommend this as a good place for other people's relatives to be left in their care.

My mother stayed at Abbotsford Care Home for a few months at a difficult time in her life. She really appreciated the care, patience and good humour of the manager and the carer team, as did I and the rest of the family. It was a relief to know that she was being looked after by such an attentive team, who were always on hand, whether it was with welcome cups of tea or providing more hands-on, supportive care. Thank you for all you've done.

I recently visited a friend at Abbotsford Care Home. He was a good friend we had lost touch with until a staff member informed me that he was at Abbotsford and l believe it’s his second period of respite there as he is so well cared for and looked after there. He appears to be thriving under their care. I only met two staff members who were both lovely and l could tell what lovely caring natures they had! I’m glad my friend is doing so well thanks to Abbotsford - it seems a lovely home which put residents first. Clean and comfortable and clearly well managed - well done!

Mum went to Abbotsford Care Home in December 2022 for 7 wks for respite after being in hospital. Mum is now back home. Can't thank and praise the staff enough for the care they gave my mum. The manager was lovely and always very helpful, if she wasn't available a staff member who worked in the office was always at hand to offer any help. The care staff were lovely. I got to know the 3 senior care staff (who worked the day shifts) they were very efficient, knew their job, polite, always happy and very caring and nothing was too much trouble for them, the care staff were lovely too especially the daughter of one of the senior carers (sorry can't remember her name.) Always happy and had a contagious laugh. I met 2 of the cooks who were lovely and got to know mum. The care home was clean and mum's room was spotless, warm and cosy. I take my hat off to you all for doing a hard job look so effortless. I can't thank you all enough. Lots of love to you all.

All the staff are caring and professional, Mum seems very happy there which is important to us. Up until recently because of the various health restrictions we had not seen inside the premises, however, on our last visit we went inside Abbotsford and were pleasantly surprised.

I cannot thank the staff at Abbotsford Care Home enough for the care provided to my mother. There is no harder job than looking after elderly people who are in poor physical and mental shape, and the staff have gone above and beyond what I would have expected. My mum is now in a much better shape than before she went in, and is now clean, appropriately dressed and is eating well - she always compliments the chef when I visit. I know a care home is not what my mum had originally intended for herself, but her dementia and other problems worsened to the point that she needed to be kept safe and happy. The staff are the key part to making the care home work as well as it does. They are exceptionally kind, cheerful and passionate about what they do. Thank you so much Abbotsford. I would wholeheartedly recommend this home to anyone.

My mum, who has Alzheimer's and very poor mobility had to come for respite for 2 months as I had a bad accident requiring surgery, so could not give mum the care she needed. Mum was treated with dignity, respect, and kindness by all the lovely staff here and I would not hesitate to ask if she could have respite here again, indeed, I have already asked for it later this year. I also was treated respectfully by all the lovely and caring staff, when I rang to speak with mum and arrange visits and cannot thank them all enough for their care and kindness.

My Mum stayed at Abbotsford in May 2021 as a respite resident. She was initially staying for 1 week but we extended it to 4 weeks. The staff treated my Mum with respect and always offered her choices. All staff including the manager and the administration manager were lovely and very helpful with both myself and my Mum. I will be using them again for respite if they can accommodate my Mum.

My Father in Law came to Abbotsford Nursing Home at the end of January 2017 and died there on February 28th, 2017.

He was a hoarder! He was a War Hero. He had developed an attitude of mild selfishness and rudeness as a result of this living on his own.

"I don't belong here. I am just visiting. Just passing through."

There was plenty of involvement and a seamless daily activity in the home.

It is clean and there is a development in terms of decoration in place.

Friends and Family are welcomed.

Not only would I recommend Abbotsford to others... I would be happy to visit occasionally as a guest, if invited.

I could not recommend the home more highly.