Laurel Court Care Home

1a Candleford Road, Palatine Road, Didsbury, Manchester M20 3JH
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9.7 82 Reviews
  • Laurel Court Care Home, Manchester
Laurel Court provides residential, dementia, nursing, palliative and short-stay care for up to 91 residents in a well-connected home in Didsbury, South Manchester.

Situated near local shops, cafés and parks, the home is easily accessible by public transport, with a bus stop outside and the train station within walking distance. Laurel Court is divided into four self-contained households, including a nursing floor and a dementia-specific household. All bedrooms are single occupancy with en-suite facilities.

The landscaped garden features raised beds, colourful planting, and seating areas, while balconies offer outdoor space for residents upstairs. Residents enjoy gardening, wildlife watching, and visits from the home’s two friendly cats, Lily and Dolly.

Meals are freshly prepared by the in-house team, with menus shaped by resident input. Favourites range from traditional roast dinners to Caribbean curries and full English breakfasts. Baking sessions, birthday cakes and themed meals add variety and fun to the dining experience.

Life at Laurel Court includes music therapy, crafts, parties, church visits and the popular “Laurel Court’s Got Talent” show. Long-serving staff and chaplaincy support ensure care is personal, consistent, and grounded in community and compassion.

At Laurel Court, care isn’t just about support, it’s about creating a community where residents thrive. Whether you’re searching for yourself or a loved one, for residential, dementia, nursing, palliative or short-stay care, the team at Laurel Court are here to help.
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Care Provided by Laurel Court Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 91 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1293 – £1442
  • Self-Funded Residential Dementia Care: £1307 – £1494
  • Self-Funded Nursing Care: £1593 – £1805

These prices are only a guideline, please contact Laurel Court Care Home to find out the exact price for your requirements.

Contact Laurel Court Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Laurel Court Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

  • MHA
  • Voluntary / Not for Profit Owned

Person in Charge

  • Kelly Champkin (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (91)

Laurel Court Care Home Reviews (82)

9.7

Laurel Court Care Home has a Review Score of 9.7 (9.737) out of 10, based on 16 reviews in the last 2 years.
Over all time Laurel Court Care Home has 82 reviews.

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Reviewer Connection to Laurel Court Care Home
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Total of 82, showing 21-40
Review from Robert S (Husband of Resident) published on 22 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I was very impressed with the care and support that my wife got, but surprised at the amount of money spent on entertainers. So I bought the home a set of microphones, video and screens for the same amount of money as the home spent on one entertainer.
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Review from P R (Friend of Resident) published on 1 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
We regularly visit our friend who has complex needs.
When we visit, she always appears clean and comfortable. This is due to the staff who support her as she is unable to clean and dress herself.
The staff are always cheerful and always have time to chat with her.
Reply from Kelly Champkin, Home Manager at Laurel Court Care HomeThank you so much for your review; the staff are always on hand and happy to help.
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Review from Greta G (Friend of Resident) published on 1 November 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My friend always looks clean and well-turned out. Staff always have time for a little chat or interaction when passing by - despite my friend's dementia and complex needs, this always brings a smile to her face. The staff seem kind and caring.
Reply from Kelly Champkin, Home Manager at Laurel Court Care HomeThank you so much for your review; the staff are always on hand and happy to help.
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Review from Caroline C (Sister of Resident) published on 24 August 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are so lovely. They treat my brother so kindly. No one wants to be in his position at the end of life but Laurel Court Care Home make them feel at home as much as possible. I am truly grateful to all the staff. Thank you for caring.
Reply from Kelly Champkin, Home Manager at Laurel Court Care HomeThank you for your lovely feedback, we really appreciate your kind words as we always aim to do our best.
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Review from J G (Husband of Resident) published on 28 July 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The food served is generally good, however quite often the food is barely warm, at times unappetising, although nutritious, on occasions the wrong foods are served together. The vegetables are often undercooked and the fish can be very dry. The desserts/puddings sometimes are very heavy after the late
afternoon/early evening meals, and a lot of the residents leave a lot of their meals, resulting in a lot of wastage of food.
Reply from Kelly Champkin, Home Manager at Laurel Court Care HomeMany thanks for your feedback, we try to provide a balanced diet for all our residents' needs and we discuss the menus and options monthly in our residents committee meeting, so this gives the residents the opportunity to discuss any changes they would like to see with regards to the menu.
I will share your feedback with the catering team and I am more than happy to discuss any concerns with regards to the food when you next visit.
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Review from Dereck C (Son of Resident) published on 11 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly, Dad passed away in January 2023 following a short illness. He spent 8 months at Laurel Court and we only wish we had found this place sooner, as he had a really bad experience at a care home in belonging to one of the larger providers, but the positive is he spent the last 8 months of his life
being well cared for and happy.
Laurel Court is a wonderful caring environment, where the staff work tirelessly to make the residents comfortable and cared for. The management of the home is exemplary, where nothing is too much trouble, with any concerns dealt with immediately.
Residents are treated as human beings, and the care for each is tailored to their specific needs. The staff liaise with relatives and welcome them into the home (Covid permitting), and even let them join in the activities put on for the residents.
We cannot thank Laurel Court enough for the care and time they gave to Dad. We really miss visiting the manager and her team.
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Review from S M (Daughter of Resident) published on 13 February 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has only been in Laurel Court Care Home for a few weeks but we are very impressed with the standard of care and facilities. It seems very well staffed with caring personnel. The food is also of a high quality.
Reply from Kelly Champkin, Home Manager at Laurel Court Care HomeThank you for taking time to share your experience with us. We are delighted to receive such lovely feedback from you. As an organization we strive to deliver highly rated, person-centred care; the staff goes the extra mile to ensure residents wellbeing and emotional needs are met.
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Review from Deborah M (Daughter of Resident) published on 28 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a three-month stay in hospital, mum was transferred to Laurel Court for long-term care. From the minute she arrived until her sad death only 12 days later she received nothing but the best care, from the kitchen staff, to the cleaners, to the Carers, Activities staff, Nurses, Chaplains, Admin
staff and Management. They not only looked after mum with care and compassion during her short stay but gave the same support to us as a family. We were treated with total respect and love throughout a very difficult and sad time and nurtured by them all. Mum passed away peacefully but despite our sadness and immense loss, we will forever remember Laurel Court for its part in her final days. We could not recommend the home highly enough. Not only are the staff wonderful, many having been there for decades, but the environment and homely touches are a lovely place for both residents and visitors to enjoy. We only wish mum could have spent a little more time there. Thank you all.
Reply from Kelly Champkin, Home Manager at Laurel Court Care HomeThank you so much for your lovely kind words; it really means so much. We really do try hard to ensure everyone is supported and certainly respected I will share your lovely review with the team. Thank you once again
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Review from Jacqueline G (Daughter of Resident) published on 7 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Laurel Court for a month after experiencing an awful time in another care home. My goodness, what a difference; the staff are caring and attentive, the food is good, always lots of choices, and the place is spotlessly clean. The staff take the time to talk to the residents and their
family members. Couldn't as for a better place. Fantastic job, well done.
Reply from Kelly Champkin, Home Manager at Laurel Court Care HomeThank you so much for your lovely review; we really do try our best to support all residents and their families. Your feedback really means so much.
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Review from M F (Friend of Resident) published on 27 September 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visit the home every Wednesday and the staff have always been very kind and helpful. I would recommend this home it looks lovely inside as it's just been refurbished. All the staff are friendly and I enjoy my visit every week.
Reply from Kelly Champkin, Home Manager at Laurel Court Care HomeMany thanks for your review, the home is looking fantastic since we have had the refurbishment. We are delighted that you enjoy visiting Laurel Court; this means a lot. Thank you.
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Review from J B (Son of Resident) published on 1 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has had another lovely stay she is well looked after and I feel at ease leaving her there while I go on holiday. Mum had a fall this time and cut her head. Mum got out of the chair and lost her balance. We have stayed at other places and never felt good but here I feel at ease. I don't know what
food or activities there are.
Reply from Kelly Champkin, Home Manager at Laurel Court Care HomeThank you very much for the feedback and compliments. We love having your mum here at Laurel Court. If you wish to discuss your mum's fall further, please contact me directly. We have a weekly menu displayed at the reception near the lifts and a daily one on the dining tables on the units. The activities do a weekly planner which is given to every resident, displayed in the foyer and in the lifts. Next time you are here, I will show you these. We look forward to seeing your mum again soon.
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Review from G T (Daughter of Resident) published on 24 April 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Unfortunately, my mother, aged 93, recently passed away after residing at Laurel Court for 4 years.
When Mum first arrived at Laurel Court, her health condition did make her behaviour challenging at times but everyone at Laurel Court supported Mum and the family through these times.
The care and
support Mum received over the years have been outstanding with very caring staff. Nothing has been too much trouble. The Chaplin has been a huge support to both me and Mum and especially following the death of Mum.
Currently, the building is undergoing a full refurb however all residents' needs are still being maintained.
The activities team put on a wide variety of activities for all residents and makes sure everyone is included in whatever is going on.
The front of house staff are very welcoming and the housekeeping team are always very friendly and ensures the home is kept at a high standard.
I would highly recommend Laurel Court to anyone looking for a care home or nursing home.
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Review from Anne W (Daughter of Resident) published on 21 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Laurel Court Care Home make it the excellent home that it is! They work so hard and are fantastic with my mum. She is treated with kindness and dignity. The receptionist and Covid tester on the ground floor are so very helpful and cheerful. The activities staff are brilliant and the activities
such as singing, music, arts and crafts are so enjoyed by my mum. The hairdressing and chiropody services are great. I really can't fault Laurel Court. My mum is safe and happy there. Thank you!
Reply from Kelly Champkin, Home Manager at Laurel Court Care HomeThank you for your lovely comments, it really does mean a lot to gain your views and feedback.
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Review from L R (Husband of Resident) published on 5 April 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife who has Alzheimer's and multiple other health issues has been a resident for over two and a half years. The improvements in moral and atmosphere since the change of permanent manager are palpable. The previous incumbent was completely out of her depth in terms of crisis management and incidents
occurred which probably led to the spread of infection and subsequent deaths in the early stages of the lockdown. I have the advantage of being advised by my son who is a scientist and journalist with over twenty-five years of international experience. We put my wife into isolation well before any 'lockdown' was formalised and I had equipment that he supplied. My own experience in managing a large secondary school was an advantage I respectively suggest that crisis management should be included in any CV or training programme for senior management and that in any similar situation a member of the senior management remains on-site at weekends.


All the staff at Laurel Court have shown outstanding commitment through a very difficult period. I am particularly grateful to all the Nursing and Caring team for their kindness in looking after my wife. As her 'Essential Carer' they have welcomed me and integrated me into a real team effort. The result, despite contrary predictions, has been an almost incredible improvement in my wife's condition measured not least by her 10kg weight gain. The whole quality of life has got so much better and I can only say a big thank you to everyone.

Reply from Kelly Champkin, Home Manager at Laurel Court Care HomeThank you for taking the time to review our care home and for your feedback. We are delighted that you feel our team have shown outstanding commitment and kindness through this very difficult period. We value all feedback and will certainly pass on your observations to our senior management team.
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Review from D G (Son of Resident) published on 31 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased with the service and attention my mother received. A very pleasant environment.
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Review from Hilary S (Daughter of Resident) published on 25 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Laurel Court Care Home is distinctively different to what you might expect of a ‘typical care home’. My mum has recently become a resident here and we are thrilled with every aspect of her care, both practical and pastoral. The quality of organisation in terms of communication from management staff
and carers is outstanding and all the detail of moving in, organising belongings and navigating finance has been facilitated so thoroughly and swiftly. There is a notable sense of cleanliness here, modern facilities and a nice smell! The emphasis on relationships, care of the whole family, warmth and respect for dignity is so clear and I would not hesitate in recommending Laurel Court as a wonderful family and a home in the truest sense.
Reply from Kelly Champkin, Home Manager at Laurel Court Care HomeThank you so much for your kind words and feedback, it truly does mean a lot.
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Review from Lorraine L (Daughter of Resident) published on 22 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has lived at Laurel Court for two and a half years. She had previously lived in her own flat and became increasingly unable to manage. When she first went to live at Laurel Court she was confused and uncooperative, and with very poor mobility, needing two people to transfer her from a bed
to a chair. The care she received worked wonders, and within a few months of arriving her mental and physical state had improved such that she is now self-mobile (with a frame) and has moved from the dementia unit to residential care.


The staff are amazing with deep reserves of patience, humour and care. There are plenty of activities. During the lockdown, the staff worked doubly hard to ensure residents were entertained and stimulated. The two chaplains provide excellent spiritual support for everyone, whether or not they practice a religion. The standard of care is excellent. Rooms are spacious and en-suite. If I needed residential care myself I would be happy to live at Laurel Court

Reply from Kelly Champkin, Home Manager at Laurel Court Care HomeThank you for your lovely feedback, it really does mean a lot to all the staff here at Laurel Court.
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Review from A S (Friend of Resident) published on 21 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend of nearly 50 years moved in and the staff have been excellent all of them including the cleaners and office staff. It is a lovely friendly and welcoming place to be certainly a place I enjoy to visit thank you
Reply from Kelly Champkin, Home Manager at Laurel Court Care HomeThank you for your lovely feedback; we are truly grateful.
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Review from C C (Daughter of Resident) published on 21 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am very pleased with the care and support Laurel Court gives to my mother and they always keep me informed of anything that has occurred. They do what is needed for the care of my mother.
Reply from Kelly Champkin, Home Manager at Laurel Court Care HomeThank you for your lovely feedback; we are truly grateful.
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Review from Ann P (Daughter of Resident) published on 24 January 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sadly our mum passed away in December 2021. The team members at Laurel Court were so lovely at supporting both mum and us through this difficult time and helped mum leave this world peacefully. We felt as if we were cared for as much as mum. Nothing was too much trouble. We'd like to say a big 'thank
you' to one and all.
Reply from Kelly Champkin, Home Manager at Laurel Court Care HomeThank you for the lovely comments, we always try our best to support relatives as well as our residents. All the staff at Laurel Court work extremely hard to ensure that they demonstrate kindness, dignity, and support during end-of-life care, your comments truly mean a lot to us - thank you.
We have currently undergoing a full refurbishment which we are really proud of and looking forward to the finishing results.
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Current Review Score: 9.7 (9.737)

Overview of Review Score

The Review Score of 9.7 (9.737) out of 10 for Laurel Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.958 for Laurel Court Care Home is calculated as follows: ( (181 Excellents x 5) + (8 Goods x 4) ) ÷ 189 Ratings = 4.958
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.779 Points relating to the number of positive Reviews for Laurel Court Care Home is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 91 registered maximum number of service users is 18.2. 16 Positive Reviews ÷ 18.2 = 0.879
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 13 Mar 2019

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (8)

Meet the Team (1)

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Kelly Champkin

Job Title: Home Manager Joined: 2025

Kelly Champkin is the dedicated Home Manager at MHA Laurel Court and has been leading the home since May 2021. With a career in care that began in 2008, Kelly started as a community carer before progressing to care co-ordinator, then moving into residential settings as a Deputy Manager in 2013. Shortly afterwards, she stepped into her first Home Manager role.


Over the years, Kelly has gained extensive experience across a range of services, including residential, dementia, and nursing care. She holds NVQ Level 2 and 3 qualifications in Health and Social Care, along with a Level 5 qualification in Management and Leadership.


Kelly is passionate about creating a home where residents feel happy, comfortable, and valued. She is equally proud to work alongside a fantastic team who share her commitment to delivering high-quality, person-centred care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Laurel Court Care Home to verify any information. View our terms and conditions. Laurel Court Care Home has an Enhanced Service - more info.