Chorlton Place Care Home

Good afternoon, Cameron,

Corinne and I cannot thank you enough; we are truly grateful from the bottom of our hearts. - regards Waquar

We have been very happy with the care and support my mother receives at Chorlton Place for the past couple of years now. The staff are kind, caring and supportive, and it is clear that many genuinely care about the residents and their wellbeing. We particularly appreciate the staff who go above and beyond to make my mother feel comfortable, valued, safe and well-cared for. Overall, we are grateful for the care my mother receives and for the staff who make a real difference to her day-to-day life. Their kindness and patience help her feel comfortable and reassured, and it is clear that they treat her with dignity and compassion.

Mum says the food is great. The place is always very clean + the staff are lovely. My one reservation is that there don't seem to be any/many activities - having said that, my mum might not join in, but they used to dance which she liked. I feel that she is safe + well looked after.

My brother has now been in the Care Home for over 12 months and he is very happy. We are very happy too with the care and dignity he receives on a daily basis. Any medical issues are treated promptly. The staff are excellent and the communication is very good. Carun in the office is always very welcoming, helpful and professional. We feel relieved that he is in a very safe environment.

We cannot thank the team at Chorlton Place Care Home enough for the wonderful care they have shown to my brother Jon. From day one the staff have treated him with great dignity, warmth, and respect. The home is always clean, peaceful and welcoming. We are so grateful for the kindness, and patience of all the staff. They pay attention to Jons special needs and he is very happy with his surroundings. Information is always shared with us. We are very satisfied with the residential care that he receives.

And Caron from the office is a pleasure. She always keeps me well informed with how my Nana is doing on days I can't visit, and is always happy to help with any questions. She's always very well presented, and always smells amazing too!

My Mam Sheila has been a resident for almost 18 months and we are so happy she is there. All the staff from Caron at the front to the carers - Val, Adi, Juliet/Luwan, Sal the assistant manager, Ruksana her nurse are all absolutely brilliant. They care for her with dignity and are all so kind. I need also mention the cleaning staff as they also care for her every day - Sharon, Nimo, James, Stuart & Christina & Dawn are wonderful. I'm sorry if I have missed anyone! You are all brilliant & we are so grateful to you every day! Thanks so much x

The staff are friendly and helpful. Caron (admin/reception) is diligent in booking mum's hair and chiropodist and is always on hand to answer queries.

Staff always friendly & welcoming. Place always looks clean. If there is ever a problem Caron in the office is the person to see to get it sorted.

Nursing staff alway keep me informed about my wife and how she is doing (eating, sleeping etc)

can highly recommend this location for care and dignity.

Absolutely fantastic service from all the staff especially! My mum loved at care home and friendly staff. She's happy. I think Food needs more choices improvement please because my My mum from Caribbean

When visiting my friend I am always given all information that I require. Management is always welcoming and very friendly. Staff are polite and helpful.

My mother was admitted to Charlton Place on 24th December 2024. She was on end of life care. The staff were welcoming, kind, caring and understanding from the start. Her room was bright and comfortable, which we enhanced with some of her own possessions. She wasn't eating but the staff still tried to encourage small amounts of food and drink. They remained positive up to her passing on the 9th January 2025. I am so grateful to everyone at the home.

My mother in law was left to die without dignity in great agitation, groaning, writhing in her bed crying out, all for her children to witness, including granddaughter and family friend. I found out that prior to her death, she has been in an agitated state for more than 2 weeks. After all her hard earned money was spent on poor care, she died in the most undignified way, showing to me the staff here have no idea of end of life or even empathy.

The staff are lovely and look after my dad very well. He is happy here. He likes the food. He likes going in the garden for a smoke with two staff members in particular. They both look after him and know his needs, and notice how he is each day. All the staff are brilliant too.

Chorlton Place is a fabulous care home. My mother lives like a queen in here - the staff are amazing and the care is second to none.

Thank you to all the staff so far! We are looking forward to hearing what my mother joins in with next.

The team at Charlton Place have done a brilliant job of making sure that my nana is safe and comfortable. The staff are very friendly and helpful. It is clean and tidy.

After a successful 2 and a half years of Mum living at Chorlton Place we sadly lost Mum, up until her final moment the staff went above and beyond to fulfil her needs. Mum was challenging at times but the staff never gave up with her, even at the end we were looked after as a family with nothing more than pure dignity.