Chorlton Place Care Home

290 Wilbraham Road, Chorlton, Manchester M16 8LT
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9.3 62 Reviews
  • Chorlton Place Care Home, Manchester
Nestled within the peaceful residential area in Chorlton, near Manchester, Chorlton Place care home offers personalised residential and nursing care to older people.

With a popular hair salon, landscaped garden, and a minibus to use for resident trips out, the friendly and welcoming care home has something for everyone.

Led by the experienced and friendly home manager, the professional care team is on hand to help you or your loved one settle into life at the home and work hard to provide the highest quality care and support.

By getting to know each person, they encourage everyone to get involved with the Chorlton Place lifestyle. Whether it be participating in the creative wellbeing and activities programme or enjoying the quiet moments, residents are empowered to enjoy every day.

Community is a key part of life at Chorlton Place. The team focus on building strong relationships in the Chorlton neighbourhood by organising a range of events with local schools, charities and businesses in the area.
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 48 Service Users

Other Care Provided

  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Wheelchair Access
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £991
  • Self-Funded Nursing Care: from £1281
  • RESPITE Self-Funded Residential Care: from £1090
  • RESPITE Self-Funded Nursing Care: from £1409

These prices are only a guideline, please contact Chorlton Place Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Huma Anwar (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2015

Room Information

  • Single Rooms (48)

Chorlton Place Care Home Reviews (62)

9.3

Chorlton Place Care Home has a Review Score of 9.3 (9.291) out of 10, based on 16 reviews in the last 2 years.
Over all time Chorlton Place Care Home has 62 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Chorlton Place Care Home
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Total of 62, showing 21-40
Review from Susan R (Sister of Resident) published on 6 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All the team at Chorlton Place Care Home are very supportive of my brother. Everything is catered for and we as a family appreciate the contact we have with staff members during every visit with my brother.
I recommend Chorlton Place to family friends on a regular basis. We really appreciate the kindness
and caring approach at Chorlton Place.
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Review from C M (Resident) published on 9 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am happy here and I like the staff.
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Review from D C (Resident) published on 3 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have not been here very long, but the food is good. My room is clean. The staff are nice and friendly, always trying to help. No complaints at all.
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Review from R W (Resident) published on 3 December 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent place with everyone very cheerful and caring.
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Review from Zoe P (Granddaughter of Resident) published on 19 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Granma now lives in this care home, Granma was taken in from hospital and looked after very well. The managers, and one in particular, have been a godsend. I have not seen my Granma for 35 years and I located her in hospital after a family member passing, this manager goes out of her way to help
me stay in contact with my Granma throughout Covid and also our 75 miles distance. Granma is happy and says the staff take good care of her and I am sure we would hear about it if anything were wrong. Thank you so much for all of your help in these awful times but make it easier for a family to stay connected, we even had a window visit one day which was lovely too. Amazing.
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Review from Marie N (Daughter of Resident) published on 16 November 2020 Submitted via Website • Report
Overall Experience 3.0 out of 5
My mother was a resident in a nursing bed for a few years. Due to the lockdown, the family were not allowed in, only when my mam was dying, I was allowed in and my mam had three sons and two more daughters, also grandchildren, but they could not see my mam. The six months apart from my mam she had gone
downhill, lost weight and she was laid in such an uncomfortable position. Before the lockdown, she looked fine, lying straight in her bed, but when I was allowed in, she looked uncomfortable. I wasn't happy.
Reply from Julie Caygill, Hospital Liaison Team Administrator at Chorlton Place Care Home

Thank you for your review; we value all feedback as this helps us to improve our service where required. May I extend my earnest condolences on the passing of your Mother, and also my thanks for taking the time to write this review at what must be a very difficult time. Unfortunately, due to the coronavirus pandemic, we were unable to facilitate visits to the home, as we were following Government guidelines. Sadly, there had been a marked change and deterioration in your Mother’s condition by the time you were able to see her, and this must have come as a shock to you. I would like to reassure you that you Mother received appropriate, kind care at all times and she was kept comfortable at the end of her life. Thank you again for bringing this to our attention; the wellbeing of our residents is of paramount importance to us at all times.

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Review from Katrina P (Daughter of Resident) published on 13 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has been here for over 12 months now and the care has been up and down it depends which staff are on duty. The care home definitely is understaffed and residents are left waiting to been seen to. Also, Communication has been horrendous at times. However, a new care manager has joined the team
and in just two weeks has turned this place around. She has gone out of her way to ensure communication is key and has kept me up to date every few days with his condition and even sent a photo of my dad so I could send to the rest of the family. She also arranged a window visit after a long 8 months, which I was very grateful for and put my mind at rest that he was well and being looked after. The small things matter and I now have faith that he is well and someone has his best interest at heart. Thank you to the Manager. My scores are based on the new Manager joining the team.
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Review from J H (Daughter of Resident) published on 10 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother at present is a resident in the care home. The staff are exceptional and go out of their way to help and keep you up to date with what is happening and in my case the progress that my mother is making. Nothing is a problem for them and whatever you ask they will do, one example being a window
visit due to present conditions. They are a great team and have a warm caring nature.
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Review from Evelyn W (Wife of Resident) published on 24 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I believe that my husband is receiving excellent care from every aspect and that we (his family) are always welcomed by cheerful members of staff. The standards of this home are high. The food is better than hotel food.
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Review from David C (Son of Resident) published on 19 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was very happy at Chorlton Place as was all the family. The care and attention given to her was fantastic. All delivered with love and devotion. Any person who spends time here towards the end of their life is one of the lucky ones never forgotten.
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Review from Gareth S (Son-in-law of Resident) published on 14 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my father-in-law has moved in, he has felt at home very quickly. They have got to know his needs, when he needs help and when he wants to be left alone. The family are also made to feel welcome at any time. Excellent care home.
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Review from Jonathan H (Son-in-law of Resident) published on 14 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good standard of care and assistance. Needs are met. Very pleasant staff who make a point of being familiar to personal needs. Generally good standard of hygiene, food and activities.
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Review from Sean F (Son of Resident) published on 5 April 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very satisfied with the level of care and support provided by the staff.
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Review from C S (Daughter of Resident) published on 29 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Happy with care mum receives in general but mum has started to display signs of depression this month as she is bipolar and have some concerns if staff fully understand my mum's condition as they have not witnessed my mum's illness before.
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Review from C H (Son of Resident) published on 1 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Personally, I have been quite happy with the support given to my mother and mum's body language seems to indicate that she is coping and adjusting well.
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Review from Sandra G (Cousin of Resident) published on 1 March 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My aunt seems very happy and settled prior to previous places. There is always someone around when she comes out of her room. Cosy, little rooms, not enough wardrobe.
Very approachable and friendly staff, always willing to help. Clean environment and nice open space.
Choice of food could have a wider
range.
I can relax knowing that she is very well cared for. So I can have a couple of days break from visiting.
Very satisfied with the care and treatment she is receiving.
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Review from JLG (Granddaughter of Resident) published on 16 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
Amazing staff, especially three ladies in particular, who have made my grandma's stay so much more comforting. They couldn't do enough for her, always making sure her make-up and hair are done. Very clean and tidy. The food has really improved since the new chef has arrived.
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Review from D G (Daughter of Resident) published on 23 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father recently got a place at this home, prior to arriving the Manager was very helpful and understanding. My father has been cared for with care, compassion and respect. Nothing is too much for the staff to do and they make it feel like it is his home. All the staff are friendly and have made time
to get to know him, his likes and dislikes. It
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Review from A G (Daughter of Resident) published on 16 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Good, friendly staff who care. Food could be better. Gardens are lovely.
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Review from Gerard G (Son of Resident) published on 9 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been here since April 18.
I have visited her 2-3 times per week.
The staff are very good and have a good relationship with the residents. The nursing staff are equally caring.
I cannot find any fault at all with Chorlton Place.
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Current Review Score: 9.3 (9.291)

Overview of Review Score

The Review Score of 9.3 (9.291) out of 10 for Chorlton Place Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.3 out of 5 from 16 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.291 for Chorlton Place Care Home is calculated as follows: ( (122 Excellents x 5) + (35 Goods x 4) + (10 Satisfactorys x 3) + (9 Poors x 2) + (13 Very Poors x 1) ) ÷ 189 Ratings = 4.291
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Chorlton Place Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 16 Mar 2024

Overall Requires improvement

  • Caring Requires improvement
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

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