Shaw Side Care Home

77 Oldham Road, Shaw, Oldham OL2 8SP

Shaw Side is a five-house facility that has been purpose-built to offer several forms of care. The interiors suit dementia care, as well as general residential and nursing requirements, with palliative, convalescence and respite provision also available.

The home’s landscaped gardens are found to delight residents, a haven to native wildlife with mature trees and raised flowers that can also be enjoyed from the summer house. There is an on-site coffee shop and residents can choose to relax in the privacy of their own rooms or in attractive lounge areas.

Food is made through sourcing only fresh ingredients, with hot and cold options available and individual preferences assessed on arrival.

A wide range of therapies are available at the home, while there are activity sessions that include reminiscence sessions, gardening and painting, together with numerous outings and themed events.

Group: HC-One

Person in charge: Joan Walton (General Manager)

Local Authority / Social Services: Oldham Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 150 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Languages Spoken by Staff (other than English): Polish, Tagalog

Single Rooms: 150

Rooms with ensuite WC: 0

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Shaw Side Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 8.6 (maximum of 10) for Shaw Side Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 11 Reviews over all time. This Average Rating is also the rating value for Shaw Side Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 7 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.394 for Shaw Side Care Home is calculated as follows: ( (65 Excellents x 5) + (55 Goods x 4) + (11 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 132 Ratings = 4.394

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.233 Points relating to the number of positive Reviews for Shaw Side Care Home is based on 7 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 30 positive Reviews (150 registered maximum number of service users ÷ 5). 7 Reviews ÷ 30 Target = 0.233

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

8.6 Shaw Side Care Home has a Review Score of 8.6 (8.627) from 11 Reviews


Average Ratings

  • Excellent
    6
  • Good
    4
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Shaw Side Care Home?

  • Extremely LIKELY
    7
  • Likely
    4
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Shaw Side Care Home

  • Daughter of Resident/Service User
    4
  • Granddaughter of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Grandson of Resident/Service User
    1
  • Nephew of Resident/Service User
    1
  • more

My father has been in the dementia nursing unit for the past seven weeks following a harrowing six-week hospital stay. The standard of care he has received has been excellent, kind, compassionate, proactive and professional.
The nursing staff have informed me regularly about is progress and medication, the catering staff have made sure he is properly fed and he gained some of the weight he lost in hospital and the care workers have kept him clean and comfortable. My brothers and I have always been made to feel welcome when visiting Shaw Side Care Home. Thank you!

How likely would you be to recommend Shaw Side Care Home? Likely

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Average Rating:   4.2 out of 5

Oldham House is an excellent unit to be in. The staff are very caring and inform you of any problems.

How likely would you be to recommend Shaw Side Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Things have improved a lot since the home was sold to you. There is still room for improvement in some areas.

How likely would you be to recommend Shaw Side Care Home? Likely

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Average Rating:   3.3 out of 5

Clare Sheehan, Care Advisor at Shaw Side Care Home responded to this review on 11 Apr 2018:

Thank you for your review. We value all feedback as this helps us to improve our service where required. We are pleased that you have noticed improvements at the home since it became part of HC-One; we continually review the services provided at our homes and take action as necessary to improve the quality of life for our Residents.

I have been looked after by the staff and treated with extreme dignity. They could not be any nicer.

How likely would you be to recommend Shaw Side Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

My mother comes in when I have respite, I feel very happy putting her in Shaw Side Care Home, she is well looked after, just like at home. Staff all very good in every way. She feels happy herself to come.

How likely would you be to recommend Shaw Side Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Very nice home and staff are friendly. Clean and tidy.

How likely would you be to recommend Shaw Side Care Home? Likely

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Average Rating:   4 out of 5

Since my grannie has been in this home, her care level and hygiene have been lovely to see. She always seems happy, talks about the other residents and staff highly. If ever an issue it is always dealt with.

How likely would you be to recommend Shaw Side Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

The staff here are always willing to help in any way they can, as are the management team. The home itself is comfortable, clean, a safe place where I feel I can trust my mother to be looked after with care and support.

How likely would you be to recommend Shaw Side Care Home? Likely

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Average Rating:   4.2 out of 5

Jayne Duck, Customer services administrator at Shaw Side Care Home responded to this review on 15 Feb 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about our home and will share your comments with the home’s manager. The Bupa Customer Care Team

Staff were very patient especially when a resident was angry and abusive - problems that come with dementia not there before. Staff allowed residents pattern of life to continue where safe and secure. i.e times of getting up and going to bed. All staff seemed to have very good rapport with all residents - no favourites. Food likes and dislikes catered for where possible.

How likely would you be to recommend Shaw Side Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

Rachel Elliott, Customer Service Administrator at Shaw Side Care Home responded to this review on 22 Mar 2016:

Thank you for your review. We are pleased to hear about your positive experience and appreciate you views of our home and will share your comments with the home manager. The Bupa Customer Care Team.

My nan has been a resident almost 4 years in Beech House Shaw Side. In that time her care and treatment has been exemplary. The staff have treated her as a member of the family and despite her dementia she has been happier than in many other periods of her life.

How likely would you be to recommend Shaw Side Care Home? Extremely Likely

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Average Rating:   5 out of 5

This care home was ideal for my aunt, close to her home in Shaw. The home was warm, clean and the staff were very welcoming. The management seem on the ball and were soon dealing with my aunt's many issues. She was treated very sympathetically with a great degree of kindness. The staff had no problem dealing with her many complex health issues. I am really grateful that she was able to spend her final days in such a lovely place. Many thanks to all at Shaw Side Care Home.

How likely would you be to recommend Shaw Side Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

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Bed Vacancies

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Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: HC-One

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

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Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Shaw Side Care Home