
The staff are extremely courteous and well mannered; you are shown respect as visiting your familyA R(Father of Resident/Service User)

Excellent care given to my mother during her 3-year stay. Have booked a room for meDavid P(Son of Resident/Service User)

Nan is so settled and happy. As a family, we are extremely happy with her loving careNicola S(Granddaughter of Resident/Service User)

The staff are extremely courteous and well mannered; you are shown respect as visiting your familyA R(Father of Resident/Service User)

Excellent care given to my mother during her 3-year stay. Have booked a room for meDavid P(Son of Resident/Service User)

Nan is so settled and happy. As a family, we are extremely happy with her loving careNicola S(Granddaughter of Resident/Service User)

Shaw Side is a residential care village catering to 150 residents across five houses in 4 acres of grounds. Whether you are looking for long-term, respite or specialist care, they provide first-class residential, nursing and dementia support that’s tailored to meet your personal needs.
The health and wellbeing of residents is the main priority here at Shaw Side. They believe that when people feel truly cared for and comfortable with...
Care Provided by Royton House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees include: personal care, meals, and laundry services.
Additional services available at extra cost may include:
Chiropody
Dentistry
Newspapers
Transportation to external appointments
Staff escorts for external appointments
Specialist or additional dietary requirements and food requests outside of the standard menu may incur an additional charge.
The price(s) shown are provided by the care home. Contact Royton House for full pricing details and T&Cs.
Contact Royton House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Bloomcare
- Private Owned
Person in charge
- Chloe Chambers(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2000
- Last Refurbishment: 2020
- Number of floors: 1
Room Information
- Single Rooms (30)
Visiting
- Visitors are warmly welcomed and encouraged to spend quality time with residents. Visiting is flexible to suit individual routines, with the home aiming to accommodate family and friends throughout the day. Visitors are asked to be mindful of residents’ privacy, mealtimes, and care routines. Advance notice for larger groups or special visits is appreciated to ensure the best possible experience for everyone.
Parking
- Plenty of free on-site car parking.
Royton House Reviews (78)
Royton House has a Review Score of 9.6 (9.604) out of 10, based on 11 reviews in the last 2 years.
Over all time Royton House has 78 reviews.
My husband spent two weeks of respite in ShawSide - Beech House in October 2023. When his Alzheimer's became too much for me to handle, I had no worries about making ShawSide his home. When we arrived on the day he moved, he said, "Great, I'm back with my friends". The staff have been unbelievable with him, helping him settle and with me, helping me cope with the decision I have made.
Thank you so much for sharing your heartfelt experience with us! We're truly touched to hear that your husband felt at home and surrounded by friends during his stay at ShawSide - Beech House. Our team strives to create a warm and supportive environment for all residents and their families, and it...
So I wheelchaired myself to a chair, sat in it and put the remote on the table. Within 20 the senior care assistant came and took the remote into the office. When the programme ended I went and asked for the remote and she refused to give it to me. So all in the lounge had no choice but to watch the same channel all night. The woman is new to the Royton I think the first time she has been in charge on her own.
I want to sincerely apologize for the inconvenience and frustration you experienced during your recent visit to our lounge. I am truly sorry to hear about the issue with the remote control and the impact it had on your ability to enjoy the England rugby match.
This situation is certainly...
My brother is treated with care and respect.
I can tell that my brother is happy at ShawSide by his reaction to the carers.
I'd particularly like to compliment the charge nurse in Shawside House, who, whenever I enquired, greatly impressed me with their detailed knowledge of his care.
Thank you all!
We will share the feedback with the whole team.
Thank you.
My partner has been in ShawSide for 18 months, and there have been a number of issues which led to our daughter and I making an official complaint. I now deal with his washing, shaving and nail trimming and help feed him twice a day. Whilst the staff try their best there are insufficient staff to cope with the tasks. Yesterday not only did I help feed my partner, but I also helped feed other residents. I also have to take my partner to the toilet on occasion. He is unable to speak/wheelchair bound.
I am sorry to hear of your concerns regarding your partner. Following this notification, myself and the unit manager met with you to clarify the full details of your concerns which we have taken very seriously, and as a result, we have instigated a full investigation. As per our recent...
Father was a resident on the Beech for the last three years until his death. He was happy with the standard of care he received, together with the quality and quantity of the food. Throughout his time there, I was genuinely impressed with the attitude and professionalism of the staff. They supported him as his Alzheimer's got worse and were always positive. I visited on different days and at different times; it did not matter whenever I was there; he was clean, clean-shaven, wearing clean clothes and looked comfortable. My sister and I cannot praise the staff on the Beech highly enough.
Thank you for your kind feedback; it's very warming to hear of your father's experience, which assured you as a family that he was receiving quality care.
My aunt has been a respite resident and has progressed to return home.
Thank you very much for your review; it is very much appreciated. The team at Shawside strive to work to a high standard to ensure your aunt is happy and well cared for.
I have been in five places before, and this one is the best.
Thank you for taking the time to write this wonderful review. I will pass on your kind words to the team at Miller house.
Kind Regards.
The care my mum received was abysmal. The care assessment stated mum should not be able to walk without a member of staff. She had three falls in one week ending up in hospital with a fractured hip and needing surgery. No manager has contacted me to ask how mum is. They also told me that family met with her GP and stopped her medication which is a lie. I contacted her GP and they had no record of this because her meds are for heart failure. I asked one of the managers on Shaw House to look at mums legs because they are very swollen. When I saw the manager a couple of days later she told me she had forgotten. They have few staff but at break times I never saw them sat with the residents. Instead, they are just sat at tables on their mobile phones. I would not put a dog in there but good luck should you choose to place your loved ones in there.
Hi Jill, we’re incredibly sorry to hear of your mum's experience – this is certainly not reflective of the high standard of care we strive to offer at Shawside. If you could please contact us on info@bloomcare.co.uk we would appreciate the opportunity to be able to look into this further for you. Thank you for taking the time to provide your feedback.
This review is related to the summer garden fete - remarkably, the afternoon was fine weather, this made the day, and the event was well attended. The whole of the fair was very well organised and had many and varied attractions. My wife enjoyed the day, and it was the first time I'd seen her smile for a long time.
Thank you for taking the time to write this lovely review. I am happy to hear that your wife enjoyed the day.
Mum came into ShawSide while these Covid-19 restrictions and they are very good with us. Mum likes her room and the place. I take her out for a stroll, and the grounds are nice. 5-star.
Thank you for your review. I am pleased to hear about your positive experience and appreciate your comments about ShawSide care village. I will share your comments with the staff.
My mother has been at the home for four years. Mum had a massive stroke, and fortunately for the family, she survived. Mum would have been prepared to die and wishes she had. Unfortunately, the stroke left Mum unable to do many things that she was able to do, which frustrates her. Mum feels she is a burden to the staff, and therefore, reluctant to ask for help when she should. The number of agency staff whose first language is not English frustrates her as they don't appear to understand her requests. Also, as she eats in her room, her food is, as she would say, "tepid" not very warm.
My mum is here due to end of life care. She is being treated with dignity and respect. She says she enjoys the food, staff and facilities. On my side, I do feel ShowSide are understaffed. Even though they are understaffed, they work very hard to make the residents feel safe, comfortable and try to provide a happy environment.
Thank you for taking the time to write this lovely review. I am glad to hear you feel that your mum got treated with the high standard of care that we aim to provide here at ShawSide. Kind Regards.
Couldn't fault anything - the care my dad received was 100%.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about ShawSide. I will share your comments with the staff.
To date, I have only visited three times, I have found everyone very helpful and friendly.
Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about Shawside Care Village and I will share your comments with the staff.
The staff in reception and the staff in the unit where my mum now lives are very informative, caring and attentive, always have time to speak and let us know how my mum is doing.
Many thanks for taking the time to write this lovely review, I am happy to hear you have had a great experience when visiting your mum.
Very helpful and kind.
Clean and caring.
Thank you for the wonderful review, the staff here at ShawSide Care Village work hard to deliver high standards. Many Thanks.
The care was fine. Brother seems to do well in the home. He was a resident for almost 11-years. He would go to the day room and smoke room. When he first went to the home, he used to ask when he was going home, then he got to know it was his home and stopped asking. Overall, I think he was there.
Thank you very much for your positive review. The team here at ShawSide Care Village are dedicated to the care and happiness of our residents, your recognition of their efforts in caring for your brother is certainly appreciated by them. Kind regards.
The staff are extremely courteous and well mannered; you are shown respect as visiting your family member. Everywhere is spotlessly clean. A credit to the care home business.
Thank you for taking the time to write a review. We are pleased to hear about your lovely experience and appreciate your comments about ShawSide Care Village. The staff here work hard to deliver a high standard of service.
Outstanding care and support from one lady - thoughtful and always willing to go the extra mile, nothing is ever too much trouble. There are not many carers like her; she deserves more recognition. Thank you for helping my nan.
Dear Jessica, thank you for affording the time to share your experience with our community. My colleagues at Shaw Side will be encouraged to hear that your nan has experienced high standards of care. Your words of acknowledgement have made our day and remind us why we do what we do.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (1)
- 04 Oct 2020Recipient: Royton House
Accreditations
There are no accreditations posted yet for Royton House.
Meet the Team (1)

My name is Chloe Chambers, and I am the Registered Manager at Royton House. I have 19 years of experience in the care industry, starting out as a care assistant and advancing through roles as I gained experience and qualifications.
My background in care has allowed me to continually build on a foundation of practical skills and develop a caring and compassionate team. Our team prides itself on delivering person-centred care, focusing on what residents can do to remain as independent as possible for as long as possible.
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