Royton House

77 Oldham Road, Shaw, Oldham OL2 8SP
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9.4 82 Reviews
  • Royton House, Oldham
Shaw Side is a residential care village catering to 150 residents across five houses in 4 acres of grounds. Whether you are looking for long-term, respite or specialist care, they provide first-class residential, nursing and dementia support that’s tailored to meet your personal needs.

The health and wellbeing of residents is the main priority here at Shaw Side. They believe that when people feel truly cared for and comfortable with their surroundings, that’s when they’re able to lead their most fulfilling life. They’ve taken great care in designing their warm, engaging bedrooms, lounges and communal areas, something you’ll quickly notice if planning a visit to the home.

The landscaped gardens are a haven for local wildlife, with mature trees and beautiful flowers blooming throughout the warmer months. The home's professional chefs offer an excellent range of home-cooked options using the very best fresh produce that’s available each season.

Is Shaw Side the perfect home for you? Get in touch with the team to arrange a visit or online viewing, they’re always happy to help!
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Care Provided by Royton House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1215
  • Self-Funded Residential Dementia Care: £1260 – £1265
  • RESPITE Self-Funded Residential Care: £1440 – £1458
  • RESPITE Self-Funded Residential Dementia Care: £1512 – £1518

Fees include: personal care, meals, and laundry services.


Additional services available at extra cost may include:


Hairdressing
Chiropody
Dentistry
Newspapers
Transportation to external appointments
Staff escorts for external appointments


Specialist or additional dietary requirements and food requests outside of the standard menu may incur an additional charge.

The price(s) shown are provided by the care home. Contact Royton House for full pricing details and T&Cs.

Contact Royton House to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Royton House to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Chloe Chambers (General Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Last Refurbishment: 2020
  • Number of floors: 1

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)

Visiting

  • Visitors are warmly welcomed and encouraged to spend quality time with residents. Visiting is flexible to suit individual routines, with the home aiming to accommodate family and friends throughout the day. Visitors are asked to be mindful of residents’ privacy, mealtimes, and care routines. Advance notice for larger groups or special visits is appreciated to ensure the best possible experience for everyone.

Parking

  • Plenty of free on-site car parking.

Royton House Reviews (82)

9.4

Royton House has a Review Score of 9.4 (9.389) out of 10, based on 19 reviews in the last 2 years.
Over all time Royton House has 82 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Royton House
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Review from Christine D (Sister of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care was fine. Brother seems to do well in the home. He was a resident for almost 11-years. He would go to the day room and smoke room. When he first went to the home, he used to ask when he was going home, then he got to know it was his home and stopped asking. Overall, I think he was there.
Reply from Liz Walker, General Manager at Royton HouseThank you very much for your positive review. The team here at ShawSide Care Village are dedicated to the care and happiness of our residents, your recognition of their efforts in caring for your brother is certainly appreciated by them. Kind regards.
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Review from A R (Father of Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are extremely courteous and well mannered; you are shown respect as visiting your family member. Everywhere is spotlessly clean. A credit to the care home business.
Reply from Liz Walker, General Manager at Royton HouseThank you for taking the time to write a review. We are pleased to hear about your lovely experience and appreciate your comments about ShawSide Care Village. The staff here work hard to deliver a high standard of service.
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Review from Jessica B (Grandson of Resident) published on 24 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care and support from one lady - thoughtful and always willing to go the extra mile, nothing is ever too much trouble. There are not many carers like her; she deserves more recognition. Thank you for helping my nan.
Reply from Audrey Tan, Operations Director at Royton HouseDear Jessica, thank you for affording the time to share your experience with our community. My colleagues at Shaw Side will be encouraged to hear that your nan has experienced high standards of care. Your words of acknowledgement have made our day and remind us why we do what we do.
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Review from M S (Daughter of Resident) published on 2 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I always find the staff very efficient and friendly. They do whatever they can to make sure my dad is comfortable and happy. The fact I know he is being looked after so well, means I don't have to worry about him. If ever there is anything I need to know, the staff contact me to update me, especially
in these times when we can't visit.
Reply from Haley Shaw, HR Business Partner at Royton HouseThank you for taking the time to provide feedback about services provided at Shaw Side Care Village. It is always lovely to receive positive feedback and we will ensure this is passed to the team at Shaw Side. We are particularly pleased to hear that your dad is happy and comfortable and that the staff are friendly and efficient. Communication is important to us and we are glad to hear you are kept up to date by the staff. We appreciate how difficult it must be during these unprecedented times and are always looking at ways for families to keep in touch. We hope to welcome you to Shaw Side as soon as it is safe to do so, in the meantime, take care and stay safe.
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Review from Jane W (Daughter of Resident) published on 28 September 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very impressed with the standard of personal and nursing care at Shaw Side both before and during the COVID-19 crisis. Dad has been well-fed, well looked after and fussed over by the staff. He is generally contented and relaxed and sleeps and eats well. He has regular baths and always looks clean and
well-groomed. Shaw Side has been free of coronavirus for several months, which is a great relief - the residents and staff are tested regularly and wear personal protective equipment to maintain a virus-free environment. Visiting has been restricted during the pandemic, as in all care homes, but despite this inconvenience, the staff have done their very best to keep us up to date with dad's health and wellbeing and we've been able to enjoy window visits and occasional garden visits, depending on the council guidelines. The staff work as a team, they are very caring and have a professional attitude. Dad is in good hands.
Reply from Haley Shaw, HR Business Partner at Royton HouseWe would like to thank you for taking the time to provide feedback about our services at Shaw Side Care Village. We are delighted to hear that your father is being cared for to such a high standard, we always strive for excellence. We have worked hard to keep all of our residents safe during these unprecedented times, our residents' safety is of paramount importance to us. We are particularly pleased to hear that it has been possible for you to continue visiting your father in some form, we recognise the importance of maintaining contact with loved ones and will continue to do what we can where possible in the coming months. We will ensure your feedback is passed to the team at Shaw Side. Take care and stay safe.
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Review from Suzanne H (Daughter of Resident) published on 1 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father-in-law was admitted weeks ago. The staff have been amazing, they have so much time and patience with all the patients and since the lockdown, they are happy to take calls at any time for updates and call if there are any problems. They are amazing.
Reply from Haley Shaw, Head of HR at Royton HouseGood evening,
Thank you for taking the time to provide such lovely feedback about our services at Shaw Side Care Village.
We are very pleased to hear that the staff are amazing and patient with all of your residents and that they are happy to provide regular updates on your father-in-law during these extremely difficult times for everyone.
We will ensure your feedback is shared with the staff team there, I know it will be greatly appreciated.
We look forward to welcoming you back to Shaw Side again very soon.
Kindest Regards,
Bloom Care Family
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Review from Hazel (Daughter of Resident) published on 26 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has been a resident at Shaw Side for the last 15 months, spending time in both Shaw House and Miller House.
During this time we have been very satisfied with the care Dad has received.
All the staff we have had dealings with, from the reception, carers, medical team, cleaners and entertainment
team, have always shown genuine care.
Thank you we are very grateful.
Reply from Haley Shaw, Head of HR at Royton HouseGood afternoon,
Thank you for taking the time to provide lovely feedback about our services at Shaw Side Care Village.
We are pleased to hear all of the staff across site have shown genuine care and that you have been very satisfied with the standard of care delivered to your father. We will ensure your feedback is passed on to the teams.
We look forward to welcoming you to Shaw Side again soon.
Kindest Regards,
Bloomcare Family
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Review from Joanne K (Niece of Resident) published on 30 September 2019 Submitted via Website • Report
Overall Experience 2.0 out of 5
My Aunt stayed at Shawside for 13 weeks, on Royton Unit. Missed main meals x 4, they substituted these with a tin of soup! No mid-morning or mid-afternoon drinks. Food cold when served. Dignity not maintained. Room not cleaned during the whole of her stay. Short-staffed by staff's own admission, mainly
at weekends to which I witnessed this. Very poor catheter care. Ripped sheets on the bed. Sheets not changed for over a week. Staff swearing whilst in her room. Breach of GDPR from office staff. They rang another resident's relative and asked about my aunt's circumstances and her financial details before they realised and rang myself. No key for bedroom door or lockable piece of furniture, they told me when I looked around this would be available. Call bells not answered for long periods. Only offered one bath a week. Unable to access the visiting professionals as not told when they are in the home (podiatrist), and all this for private paying £835 a week. Find somewhere else this place is a joke!
Reply from Miki Nguyen, Bloomcare at Royton HouseDear Joanne
Thank you for leaving us this review.
I believe the matters were raised to the General Manager of the site in July and was immediately investigated. The outcome was discussed in a meeting with the lady resident and also followed up by a letter of response. All matters raised in this review were addressed and clearly pointed out the explanations and solutions in details individually.
Please do not hesitate to let us know if we can help with any other concerns,
Best wishes.
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Review from David R (Son of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff looked after and nursed my mother for the last two weeks of her life. The standard of care was excellent. The attention she received was kind and raring and always came across as genuine. The staff that care for and looked after her during her last hours could no be faulted.
Reply from Miki Nguyen, Bloomcare at Royton HouseDear Mr David R

Many thanks for your kind review.

We take pride in giving care to our residents and such appreciation will provide us with great encouragement to keep doing what we are doing.
Thank you for trusting us in caring for your mum. From all of us at Bloomcare, we wish you and your loved ones all the best.
Kind regards
Miki
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Review from Lynda L (Daughter-in-law of Resident) published on 8 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff in Miller unit are absolutely fantastic. Our mother/mother in law was in the unit for several weeks and the care she received was amazing. Nothing was too much trouble. They tempted her with different foods when her appetite wasn't great. All the staff are friendly and approachable. Thank
you to you all.
Reply from Miki Nguyen, HR Team at Royton HouseDear Lynda

Thank you for the kind words. We are delighted to hear that you and your loved one had such a great experience with our service.

Feedback like this helps us constantly improve our care for our residents by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this kind feedback. Your words are absolute rewards to our staff and our company.

On behalf of Miller, Shawside and Bloomcare, we wish you and your loved ones all the best!
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Review from Ashley M (Son-in-law of Resident) published on 8 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Royton and then Miller House at Shaw Side Care Home have been fantastic in the care of my father-in-law during the last few months of his life. They maintained his dignity and showed respect to him and his family at all times I cannot thank them enough.
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Review from David P (Son of Resident) published on 4 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care given to my mother during her 3-year stay. Have booked a room for me.
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Review from Rose W (Daughter-in-law of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This has been an excellent placement. Everyone here has always had my Mum in Law's best interest at heart, even when there has been a bad time we have always had staff that have listened and to make everything possible to keep her comfortable. We had had a lot of NHS issues and Royton House have done
an excellent job under difficult circumstances at times. She has been very lucky here. She has many ivistors every week and we see all staff working very hard at all times. Well done to everyone in Royton House.
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Review from Diane O (Daughter of Resident) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been on the nursing unit but now lives on Shaw unit. She is very happy, has an excellent relationship with the manager and staff. She is very well looked after and all her needs are met. She is nursed in bed but is definitely not isolated. Nothing is too much trouble. Updating needed but this
does not affect the excellent care.
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Review from Nicola S (Granddaughter of Resident) published on 1 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nan is so settled and happy. As a family, we are extremely happy with her loving care. Carers are amazing. Nan calls them her 'Angels'. Cannot praise the care home enough.
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Review from Olive D (Wife of Resident) published on 26 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff helpful at all times and extremely polite. They are caring and considerate to residents and visitors. I am pleased with most things.
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Review from Gary W (Son of Resident) published on 26 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I feel that recommending somewhere or someone who is giving a service may not be the same for everyone, so I don't like to recommend. All I can say is my Mum is in the home and it suits her.
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Review from Sean H (Son of Resident) published on 15 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After three weeks in hospital, my mother needed to have her confidence and motivation rebuilt and her ability to walk again. Shaw Side staff were excellent in giving her confidence, making her secure and giving her time and support to be able to return home. The respite care was excellent and my mother
is very grateful.
My mother stayed in Royton House and the room and facilities enabled her to walk again, which together with regular good meals has helped her return home.
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Review from William Daniel B (Son of Resident) published on 26 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother's health and well being has improved 100% during her stay at Shaw Side. The credit for this belongs to the management and staff who have looked after my mother. Myself and my family have total confidence in the way my mother is looked after and treated with kindness and care. Like everyone
else my only concern is the uncertain future of Shaw Side and everyone who it will affect.
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Review from Ann F (Daughter of Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Friendly caring staff. Good food.
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Current Review Score: 9.4 (9.389)

Overview of Review Score

The Review Score of 9.4 (9.389) out of 10 for Royton House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.489 for Royton House is calculated as follows: ( (141 Excellents x 5) + (63 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) + (4 Very Poors x 1) ) ÷ 225 Ratings = 4.489
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.9 Points relating to the number of positive Reviews for Royton House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.9
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 16 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (1)

Chloe

Chloe Chambers

Job Title: Home Manager at Royton Joined: 2007

My name is Chloe Chambers, and I am the Registered Manager at Royton House. I have 19 years of experience in the care industry, starting out as a care assistant and advancing through roles as I gained experience and qualifications.


My background in care has allowed me to continually build on a foundation of practical skills and develop a caring and compassionate team. Our team prides itself on delivering person-centred care, focusing on what residents can do to remain as independent as possible for as long as possible.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Royton House to verify any information. View our terms and conditions. Royton House has an Enhanced Service - more info.