ShawSide Care Village

77 Oldham Road, Shaw, Oldham OL2 8SP
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9.5 86 Reviews
  • ShawSide Care Village, Oldham
Shaw Side is a residential care village catering to 150 residents across five houses in 4 acres of grounds. Whether you are looking for long-term, respite or specialist care, they provide first-class residential, nursing and dementia support that’s tailored to meet your personal needs.

The health and wellbeing of residents is the main priority here at Shaw Side. They believe that when people feel truly cared for and comfortable with their surroundings, that’s when they’re able to lead their most fulfilling life. They’ve taken great care in designing their warm, engaging bedrooms, lounges and communal areas, something you’ll quickly notice if planning a visit to the home.

The landscaped gardens are a haven for local wildlife, with mature trees and beautiful flowers blooming throughout the warmer months. The home's professional chefs offer an excellent range of home-cooked options using the very best fresh produce that’s available each season.

Is Shaw Side the perfect home for you? Get in touch with the team to arrange a visit or online viewing, they’re always happy to help!
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 90 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1215
  • Self-Funded Residential Dementia Care: £1200 – £1215
  • Self-Funded Nursing Care: £1240 – £1250
  • Self-Funded Nursing Dementia Care: £1240 – £1250
  • RESPITE Self-Funded Residential Care: £1440 – £1458
  • RESPITE Self-Funded Residential Dementia Care: £1440 – £1458
  • RESPITE Self-Funded Nursing Care: £1488 – £1500
  • RESPITE Self-Funded Nursing Dementia Care: £1488 – £1500

These prices are only a guideline, please contact ShawSide Care Village to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Yvonne Burutsa (Operations Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2000
  • Last Refurbishment: 2020
  • Number of floors: 1

Room Information

  • Single Rooms (90)
  • Couples/Companion Rooms (0)

Parking

  • Plenty of free on-site car parking.

ShawSide Care Village Reviews (86)

9.5

ShawSide Care Village has a Review Score of 9.5 (9.517) out of 10, based on 29 reviews in the last 2 years.
Over all time ShawSide Care Village has 86 reviews.

Overall Experience
  • 48
  • 29
  • 4
  • 3
  • 2
Date Published
  • 86
  • 8
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  • 29
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Reviewer Connection to ShawSide Care Village
  • 32
  • 17
  • 5
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  • 4
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  • 3
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  • 2
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  • 1
  • 1
  • 1
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Total of 86, showing 41-60
Review from Marine B (Daughter of Resident) published on 13 July 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Couldn't fault anything - the care my dad received was 100%.
Reply from Liz Walker, General Manager at ShawSide Care Village

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about ShawSide. I will share your comments with the staff.

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Review from I B (Son of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
To date, I have only visited three times, I have found everyone very helpful and friendly.
Reply from Liz Walker, General Manager at ShawSide Care Village

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments about Shawside Care Village and I will share your comments with the staff.

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Review from E G (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff in reception and the staff in the unit where my mum now lives are very informative, caring and attentive, always have time to speak and let us know how my mum is doing.
Reply from Liz Walker, General Manager at ShawSide Care Village

Many thanks for taking the time to write this lovely review, I am happy to hear you have had a great experience when visiting your mum.

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Review from Susan A (Daughter of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely staff.
Very helpful and kind.
Clean and caring.
Reply from Liz Walker, General Manager at ShawSide Care Village

Thank you for the wonderful review, the staff here at ShawSide Care Village work hard to deliver high standards. Many Thanks.

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Review from Christine D (Sister of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care was fine. Brother seems to do well in the home. He was a resident for almost 11-years. He would go to the day room and smoke room. When he first went to the home, he used to ask when he was going home, then he got to know it was his home and stopped asking. Overall, I think he was there.
Reply from Liz Walker, General Manager at ShawSide Care Village

Thank you very much for your positive review. The team here at ShawSide Care Village are dedicated to the care and happiness of our residents, your recognition of their efforts in caring for your brother is certainly appreciated by them. Kind regards.

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Review from A R (Father of Resident) published on 23 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are extremely courteous and well mannered; you are shown respect as visiting your family member. Everywhere is spotlessly clean. A credit to the care home business.
Reply from Liz Walker, General Manager at ShawSide Care Village

Thank you for taking the time to write a review. We are pleased to hear about your lovely experience and appreciate your comments about ShawSide Care Village. The staff here work hard to deliver a high standard of service.

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Review from Jessica B (Grandson of Resident) published on 24 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Outstanding care and support from one lady - thoughtful and always willing to go the extra mile, nothing is ever too much trouble. There are not many carers like her; she deserves more recognition. Thank you for helping my nan.
Reply from Audrey Tan, Operations Director at ShawSide Care Village

Dear Jessica, thank you for affording the time to share your experience with our community. My colleagues at Shaw Side will be encouraged to hear that your nan has experienced high standards of care. Your words of acknowledgement have made our day and remind us why we do what we do.

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Review from M S (Daughter of Resident) published on 2 November 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I always find the staff very efficient and friendly. They do whatever they can to make sure my dad is comfortable and happy. The fact I know he is being looked after so well, means I don't have to worry about him. If ever there is anything I need to know, the staff contact me to update me, especially
in these times when we can't visit.
Reply from Haley Shaw, HR Business Partner at ShawSide Care Village

Thank you for taking the time to provide feedback about services provided at Shaw Side Care Village. It is always lovely to receive positive feedback and we will ensure this is passed to the team at Shaw Side. We are particularly pleased to hear that your dad is happy and comfortable and that the staff are friendly and efficient. Communication is important to us and we are glad to hear you are kept up to date by the staff. We appreciate how difficult it must be during these unprecedented times and are always looking at ways for families to keep in touch. We hope to welcome you to Shaw Side as soon as it is safe to do so, in the meantime, take care and stay safe.

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Review from Jane W (Daughter of Resident) published on 28 September 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
Very impressed with the standard of personal and nursing care at Shaw Side both before and during the COVID-19 crisis. Dad has been well-fed, well looked after and fussed over by the staff. He is generally contented and relaxed and sleeps and eats well. He has regular baths and always looks clean and
well-groomed. Shaw Side has been free of coronavirus for several months, which is a great relief - the residents and staff are tested regularly and wear personal protective equipment to maintain a virus-free environment. Visiting has been restricted during the pandemic, as in all care homes, but despite this inconvenience, the staff have done their very best to keep us up to date with dad's health and wellbeing and we've been able to enjoy window visits and occasional garden visits, depending on the council guidelines. The staff work as a team, they are very caring and have a professional attitude. Dad is in good hands.
Reply from Haley Shaw, HR Business Partner at ShawSide Care Village

We would like to thank you for taking the time to provide feedback about our services at Shaw Side Care Village. We are delighted to hear that your father is being cared for to such a high standard, we always strive for excellence. We have worked hard to keep all of our residents safe during these unprecedented times, our residents' safety is of paramount importance to us. We are particularly pleased to hear that it has been possible for you to continue visiting your father in some form, we recognise the importance of maintaining contact with loved ones and will continue to do what we can where possible in the coming months. We will ensure your feedback is passed to the team at Shaw Side. Take care and stay safe.

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Review from Suzanne H (Daughter of Resident) published on 1 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father-in-law was admitted weeks ago. The staff have been amazing, they have so much time and patience with all the patients and since the lockdown, they are happy to take calls at any time for updates and call if there are any problems. They are amazing.
Reply from Haley Shaw, Head of HR at ShawSide Care Village

Good evening,
Thank you for taking the time to provide such lovely feedback about our services at Shaw Side Care Village.
We are very pleased to hear that the staff are amazing and patient with all of your residents and that they are happy to provide regular updates on your father-in-law during these extremely difficult times for everyone.
We will ensure your feedback is shared with the staff team there, I know it will be greatly appreciated.
We look forward to welcoming you back to Shaw Side again very soon.
Kindest Regards,
Bloom Care Family

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Review from Hazel (Daughter of Resident) published on 26 March 2020 Submitted via Website • Report
Overall Experience 4.0 out of 5
My father has been a resident at Shaw Side for the last 15 months, spending time in both Shaw House and Miller House.
During this time we have been very satisfied with the care Dad has received.
All the staff we have had dealings with, from the reception, carers, medical team, cleaners and entertainment
team, have always shown genuine care.
Thank you we are very grateful.
Reply from Haley Shaw, Head of HR at ShawSide Care Village

Good afternoon,
Thank you for taking the time to provide lovely feedback about our services at Shaw Side Care Village.
We are pleased to hear all of the staff across site have shown genuine care and that you have been very satisfied with the standard of care delivered to your father. We will ensure your feedback is passed on to the teams.
We look forward to welcoming you to Shaw Side again soon.
Kindest Regards,
Bloomcare Family

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Review from Joanne K (Niece of Resident) published on 30 September 2019 Submitted via Website • Report
Overall Experience 2.0 out of 5
My Aunt stayed at Shawside for 13 weeks, on Royton Unit. Missed main meals x 4, they substituted these with a tin of soup! No mid-morning or mid-afternoon drinks. Food cold when served. Dignity not maintained. Room not cleaned during the whole of her stay. Short-staffed by staff's own admission, mainly
at weekends to which I witnessed this. Very poor catheter care. Ripped sheets on the bed. Sheets not changed for over a week. Staff swearing whilst in her room. Breach of GDPR from office staff. They rang another resident's relative and asked about my aunt's circumstances and her financial details before they realised and rang myself. No key for bedroom door or lockable piece of furniture, they told me when I looked around this would be available. Call bells not answered for long periods. Only offered one bath a week. Unable to access the visiting professionals as not told when they are in the home (podiatrist), and all this for private paying £835 a week. Find somewhere else this place is a joke!
Reply from Miki Nguyen, Bloomcare at ShawSide Care Village

Dear Joanne
Thank you for leaving us this review.
I believe the matters were raised to the General Manager of the site in July and was immediately investigated. The outcome was discussed in a meeting with the lady resident and also followed up by a letter of response. All matters raised in this review were addressed and clearly pointed out the explanations and solutions in details individually.
Please do not hesitate to let us know if we can help with any other concerns,
Best wishes.

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Review from David R (Son of Resident) published on 29 May 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The staff looked after and nursed my mother for the last two weeks of her life. The standard of care was excellent. The attention she received was kind and raring and always came across as genuine. The staff that care for and looked after her during her last hours could no be faulted.
Reply from Miki Nguyen, Bloomcare at ShawSide Care Village

Dear Mr David R


Many thanks for your kind review.


We take pride in giving care to our residents and such appreciation will provide us with great encouragement to keep doing what we are doing.
Thank you for trusting us in caring for your mum. From all of us at Bloomcare, we wish you and your loved ones all the best.
Kind regards
Miki

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Review from Lynda L (Daughter-in-law of Resident) published on 8 March 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff in Miller unit are absolutely fantastic. Our mother/mother in law was in the unit for several weeks and the care she received was amazing. Nothing was too much trouble. They tempted her with different foods when her appetite wasn't great. All the staff are friendly and approachable. Thank
you to you all.
Reply from Miki Nguyen, HR Team at ShawSide Care Village

Dear Lynda


Thank you for the kind words. We are delighted to hear that you and your loved one had such a great experience with our service.


Feedback like this helps us constantly improve our care for our residents by knowing what we are doing right and what we can work on. So, I appreciate you taking the time to send us this kind feedback. Your words are absolute rewards to our staff and our company.


On behalf of Miller, Shawside and Bloomcare, we wish you and your loved ones all the best!

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Review from Ashley M (Son-in-law of Resident) published on 8 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Royton and then Miller House at Shaw Side Care Home have been fantastic in the care of my father-in-law during the last few months of his life. They maintained his dignity and showed respect to him and his family at all times I cannot thank them enough.
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Review from David P (Son of Resident) published on 4 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care given to my mother during her 3-year stay. Have booked a room for me.
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Review from Rose W (Daughter-in-law of Resident) published on 28 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This has been an excellent placement. Everyone here has always had my Mum in Law's best interest at heart, even when there has been a bad time we have always had staff that have listened and to make everything possible to keep her comfortable. We had had a lot of NHS issues and Royton House have done
an excellent job under difficult circumstances at times. She has been very lucky here. She has many ivistors every week and we see all staff working very hard at all times. Well done to everyone in Royton House.
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Review from Diane O (Daughter of Resident) published on 20 November 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum has been on the nursing unit but now lives on Shaw unit. She is very happy, has an excellent relationship with the manager and staff. She is very well looked after and all her needs are met. She is nursed in bed but is definitely not isolated. Nothing is too much trouble. Updating needed but this
does not affect the excellent care.
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Review from Nicola S (Granddaughter of Resident) published on 1 November 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Nan is so settled and happy. As a family, we are extremely happy with her loving care. Carers are amazing. Nan calls them her 'Angels'. Cannot praise the care home enough.
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Review from Olive D (Wife of Resident) published on 26 October 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I find the staff helpful at all times and extremely polite. They are caring and considerate to residents and visitors. I am pleased with most things.
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Current Review Score: 9.5 (9.517)

Overview of Review Score

The Review Score of 9.5 (9.517) out of 10 for ShawSide Care Village is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.5 out of 5 from 29 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.517 for ShawSide Care Village is calculated as follows: ( (238 Excellents x 5) + (72 Goods x 4) + (20 Satisfactorys x 3) + (2 Poors x 2) + (12 Very Poors x 1) ) ÷ 344 Ratings = 4.517
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for ShawSide Care Village is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 90 registered maximum number of service users is 18, which has been reached with 25 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (1)

Meet the Team (2)

Chloe

Chloe Chambers

Job Title: Home Manager at Royton

Chloe is the manager at Royton care home, part of Shawside Care Village.

Yvonne

Yvonne Burutsa

Job Title: General Manager Joined: 2023

Yvonne Burutsa is a trained Registered General Nurse with a qualification in Strategic Management. Yvonne has over 20 years of experience in the healthcare sector. She has been managing care homes for the last 13 years and has 5 years experience of working in multisite care homes.


Yvonne has also been awarded the nurse of the year award and is very passionate about uplifting the standards of care in care homes through working closely with Residents, Family and the multidisciplinary team.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact ShawSide Care Village to verify any information. View our terms and conditions. ShawSide Care Village has an Enhanced Service - more info.