
The staff are extremely courteous and well mannered; you are shown respect as visiting your familyA R(Father of Resident/Service User)

Excellent care given to my mother during her 3-year stay. Have booked a room for meDavid P(Son of Resident/Service User)

Nan is so settled and happy. As a family, we are extremely happy with her loving careNicola S(Granddaughter of Resident/Service User)

The staff are extremely courteous and well mannered; you are shown respect as visiting your familyA R(Father of Resident/Service User)

Excellent care given to my mother during her 3-year stay. Have booked a room for meDavid P(Son of Resident/Service User)

Nan is so settled and happy. As a family, we are extremely happy with her loving careNicola S(Granddaughter of Resident/Service User)

Shaw Side is a residential care village catering to 150 residents across five houses in 4 acres of grounds. Whether you are looking for long-term, respite or specialist care, they provide first-class residential, nursing and dementia support that’s tailored to meet your personal needs.
The health and wellbeing of residents is the main priority here at Shaw Side. They believe that when people feel truly cared for and comfortable with...
Care Provided by Royton House
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 30 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Wheelchair Access
- Ground Floor Accommodation only
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees include: personal care, meals, and laundry services.
Additional services available at extra cost may include:
Chiropody
Dentistry
Newspapers
Transportation to external appointments
Staff escorts for external appointments
Specialist or additional dietary requirements and food requests outside of the standard menu may incur an additional charge.
The price(s) shown are provided by the care home. Contact Royton House for full pricing details and T&Cs.
Contact Royton House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Bloomcare
- Private Owned
Person in charge
- Chloe Chambers(General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2000
- Last Refurbishment: 2020
- Number of floors: 1
Room Information
- Single Rooms (30)
Visiting
- Visitors are warmly welcomed and encouraged to spend quality time with residents. Visiting is flexible to suit individual routines, with the home aiming to accommodate family and friends throughout the day. Visitors are asked to be mindful of residents’ privacy, mealtimes, and care routines. Advance notice for larger groups or special visits is appreciated to ensure the best possible experience for everyone.
Parking
- Plenty of free on-site car parking.
Royton House Reviews (78)
Royton House has a Review Score of 9.6 (9.604) out of 10, based on 11 reviews in the last 2 years.
Over all time Royton House has 78 reviews.
I always find the staff very efficient and friendly. They do whatever they can to make sure my dad is comfortable and happy. The fact I know he is being looked after so well, means I don't have to worry about him. If ever there is anything I need to know, the staff contact me to update me, especially in these times when we can't visit.
Thank you for taking the time to provide feedback about services provided at Shaw Side Care Village. It is always lovely to receive positive feedback and we will ensure this is passed to the team at Shaw Side. We are particularly pleased to hear that your dad is happy and comfortable and that the...
My Father-in-law was admitted weeks ago. The staff have been amazing, they have so much time and patience with all the patients and since the lockdown, they are happy to take calls at any time for updates and call if there are any problems. They are amazing.
Thank you for taking the time to provide such lovely feedback about our services at Shaw Side Care Village.
We are very pleased to hear that the staff are amazing and patient with all of your residents and that they are happy to provide regular updates on your father-in-law during...
During this time we have been very satisfied with the care Dad has received.
All the staff we have had dealings with, from the reception, carers, medical team, cleaners and entertainment team, have always shown genuine care.
Thank you we are very grateful.
Thank you for taking the time to provide lovely feedback about our services at Shaw Side Care Village.
We are pleased to hear all of the staff across site have shown genuine care and that you have been very satisfied with the standard of care delivered to your father. We will...
My Aunt stayed at Shawside for 13 weeks, on Royton Unit. Missed main meals x 4, they substituted these with a tin of soup! No mid-morning or mid-afternoon drinks. Food cold when served. Dignity not maintained. Room not cleaned during the whole of her stay. Short-staffed by staff's own admission, mainly at weekends to which I witnessed this. Very poor catheter care. Ripped sheets on the bed. Sheets not changed for over a week. Staff swearing whilst in her room. Breach of GDPR from office staff. They rang another resident's relative and asked about my aunt's circumstances and her financial details before they realised and rang myself. No key for bedroom door or lockable piece of furniture, they told me when I looked around this would be available. Call bells not answered for long periods. Only offered one bath a week. Unable to access the visiting professionals as not told when they are in the home (podiatrist), and all this for private paying £835 a week. Find somewhere else this place is a joke!
Thank you for leaving us this review.
I believe the matters were raised to the General Manager of the site in July and was immediately investigated. The outcome was discussed in a meeting with the lady resident and also followed up by a letter of response. All matters raised in this...
The staff looked after and nursed my mother for the last two weeks of her life. The standard of care was excellent. The attention she received was kind and raring and always came across as genuine. The staff that care for and looked after her during her last hours could no be faulted.
Dear Mr David R
Many thanks for your kind review.
We take pride in giving care to our residents and such appreciation will provide us with great encouragement to keep doing what we are doing.Thank you for trusting us in caring for your mum. From all of us at Bloomcare, we wish you and your loved ones all the best.
Kind regards
Miki
The staff in Miller unit are absolutely fantastic. Our mother/mother in law was in the unit for several weeks and the care she received was amazing. Nothing was too much trouble. They tempted her with different foods when her appetite wasn't great. All the staff are friendly and approachable. Thank you to you all.
Dear Lynda
Thank you for the kind words. We are delighted to hear that you and your loved one had such a great experience with our service.
Feedback like this helps us constantly improve our care for our residents by knowing what we are doing right and what we can work on. So, I appreciate...
The staff at Royton and then Miller House at Shaw Side Care Home have been fantastic in the care of my father-in-law during the last few months of his life. They maintained his dignity and showed respect to him and his family at all times I cannot thank them enough.
Excellent care given to my mother during her 3-year stay. Have booked a room for me.
This has been an excellent placement. Everyone here has always had my Mum in Law's best interest at heart, even when there has been a bad time we have always had staff that have listened and to make everything possible to keep her comfortable. We had had a lot of NHS issues and Royton House have done an excellent job under difficult circumstances at times. She has been very lucky here. She has many ivistors every week and we see all staff working very hard at all times. Well done to everyone in Royton House.
Mum has been on the nursing unit but now lives on Shaw unit. She is very happy, has an excellent relationship with the manager and staff. She is very well looked after and all her needs are met. She is nursed in bed but is definitely not isolated. Nothing is too much trouble. Updating needed but this does not affect the excellent care.
Nan is so settled and happy. As a family, we are extremely happy with her loving care. Carers are amazing. Nan calls them her 'Angels'. Cannot praise the care home enough.
I find the staff helpful at all times and extremely polite. They are caring and considerate to residents and visitors. I am pleased with most things.
I feel that recommending somewhere or someone who is giving a service may not be the same for everyone, so I don't like to recommend. All I can say is my Mum is in the home and it suits her.
My mother stayed in Royton House and the room and facilities enabled her to walk again, which together with regular good meals has helped her return home.
My mother's health and well being has improved 100% during her stay at Shaw Side. The credit for this belongs to the management and staff who have looked after my mother. Myself and my family have total confidence in the way my mother is looked after and treated with kindness and care. Like everyone else my only concern is the uncertain future of Shaw Side and everyone who it will affect.
Friendly caring staff. Good food.
For resident and family members it would be better if outside facilities were available more often especially in view of the lovely summer we had this year. Not as many activities as we used to have.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We know most of our Residents enjoy the outdoors which is why we encourage their visitors to sit with them in the garden when weather permits. We look forward to welcoming our newly recruited...
I should just like to say my mother has been a resident at Shaw Side since 2012. Her care has been first class. The staff are wonderful in Shaw Side. They also extend their care to family when things are not so good, ie. my mother's health. I really cannot praise them enough.
Came to visit mum just as the residents were being pampered. Helped put nail varnish on. Great atmosphere with mum moving to the music that was playing.
My mother-in-law came to Shaw Side following the sudden death of her husband, married over 50 years. It was a very upsetting time for all of the family. The staff ay Shaw Side (Beech House) have been very kind and supportive. We are very happy that she is being well cared for.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Royton House.
There are no upcoming events for Royton House.
Awards / Recognitions (1)
- 04 Oct 2020Recipient: Royton House
Accreditations
There are no accreditations posted yet for Royton House.
Meet the Team (1)

My name is Chloe Chambers, and I am the Registered Manager at Royton House. I have 19 years of experience in the care industry, starting out as a care assistant and advancing through roles as I gained experience and qualifications.
My background in care has allowed me to continually build on a foundation of practical skills and develop a caring and compassionate team. Our team prides itself on delivering person-centred care, focusing on what residents can do to remain as independent as possible for as long as possible.
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