9 Church Street, Littleborough OL15 8DA
Owner: Dentak Care and Services Ltd
Person in charge: Helen Douglas (Manager)
Local Authority / Social Services: Rochdale Borough Council (click for contact details)
Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 25 Service Users
Registered Care Categories*: Dementia • Old Age
Specialist Care Categories: Alzheimer's • Anorexia/Bulimia/Self Harming • Cancer Care • Head/Brain Injury • Hearing Impairment • Neuropathic • Orthopaedic • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment
Languages Spoken by Staff (other than English): Punjabi Mirpuri, Panjabi, Punjabi, Urdu
Single Rooms: 19
Shared Rooms: 3
Weekly Charges Guide: Nursing Care Single £357 – £650 , Nursing Care Shared (per person) £357 – £600 (These prices are only a guideline, please contact The Riverside Nursing Home to find out the exact price for your requirements.)
Facilities & Services: Respite Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on The Riverside Nursing Home: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
The Riverside Nursing Home has a Review Score of 6.6 (6.600)
The Review Score of 6.6 (maximum of 10) for The Riverside Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for The Riverside Nursing Home in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.6 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 5 for The Riverside Nursing Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.6 Points relating to the number of positive Reviews for The Riverside Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 5 positive Reviews (25 registered maximum number of service users ÷ 5). 1 Reviews ÷ 5 Target = 0.200 , then divided by 2 = 0.100
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Tracy A (Daughter of Resident) on Monday 9 May 2016. Relates to May 2016.
My mum recently moved to Riverside from another care home. The care and support provided by Riverside is a massive improvement on the other home and mum is responding to being cared for better. From being completely withdrawn, and although still quiet, mum is talking and engaging more.
From what I have seen the main factor is that the carers are actually into what they are doing. They take a great interest in each person living here, respecting each person as an individual, and getting to know them as individuals, and their individual likes/dislikes and preferences.
This personalised "culture" has no doubt emanated from the provider's management which supports and encourages carers to take ownership of their work and to care about it and the people they are caring for.
My brother and I are very happy that mum is now living here.
Thank you to the Manager and each and every member of the Riverside Team.
How likely would you be to recommend The Riverside Nursing Home? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
There are currently no awards/recognitions posted yet for The Riverside Nursing Home
There are currently no Care Home Idol entrants who have performed at The Riverside Nursing Home