The Riverside Nursing Home

9 Church Street, Littleborough OL15 8DA
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9.8 13 Reviews
  • The Riverside Nursing Home, Littleborough
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 28 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Acquired Brain Injury (ABI)
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Dentak Care and Services Ltd

Person in charge

  • Natasha Khan (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1999

Room Information

  • Single Rooms (26)
  • Couples/Companion Rooms (0)
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The Riverside Nursing Home Reviews (13)

9.8

The Riverside Nursing Home has a Review Score of 9.8 (9.781) out of 10, based on 11 reviews in the last 2 years. Over all time The Riverside Nursing Home has 13 reviews.

Overall Experience

  • 11
  • 2
  • 0
  • 0
  • 0

Date Published

13
10
11
11
2

Review from Karen K (Daughter of Resident) published on 9 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my Mum was admitted to Riverside she had been given just a few days, two weeks at the most to live.
The family wanted Mum to be somewhere comfortable and more homely.
Within a week her condition had improved massively. She was soon better than she had been in months.
As time has gone on she
has got even better. She is now feeding herself and has not become severely dehydrated once, something that was happening regularly at home, despite having carers visit 4 times a day.
The care she gets is exemplary and the staff are all very kind and caring towards her.
I visit regularly and always made welcome.
Mum has been here for a month now and is definitely benefitting enormously from the 24 hour care she receives. I can recommend Riverside for your relatives and friends.

Reply from Natasha Khan, Business Manager at The Riverside Nursing Home

Thank you so much for your kind and thoughtful words. We're truly humbled to hear how much of a difference Riverside has made for your mum and your family. It's incredibly rewarding for our team to know that her health and wellbeing have improved, and that she now feels more comfortable, safe, and supported. Thank you again for your trust and for recommending Riverside to others. We are honoured to be part of your mum's journey and will continue doing all we can to ensure she remains happy and well looked after.

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Review from Sarah G (Granddaughter of Resident) published on 23 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Riverside is an amazing nursing home. All the staff are professional and compassionate. They go above and beyond to help the residents in whatever way they can.
I cannot express enough how grateful I am to the staff on looking after my grandfather. They are truly amazing.

Reply from Natasha Khan, Business Manager at The Riverside Nursing Home

Thank you for your thoughtful review. Your appreciation is truly valued by our entire team.

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Review from Janine G (Daughter of Resident) published on 23 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

An absolutely lovely set of staff,very caring recommended to anyone that needs a care home. Never an issue with anyone and when i need some thing they are more than happy to help my dad. If a family member has a pet like my dad I can bring him in to see him.

Reply from Natasha Khan, Business Manager at The Riverside Nursing Home

Thank you for your thoughtful review. Your appreciation is truly valued by our entire team.

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Review from Janet G (Daughter of Resident) published on 13 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been a resident of Riverside for 3 years is very settled & happy, even with dementia.She is well looked after & the Manager & staff treat her well.They encourage her to join in & try different activities & she loves the parties.They are attentative & respectful giving the family regular updates
on Mums health , wellbeing, weight, appetite, sleep etc. The manager, Owners & staff are very approachable & have become a massive part of Mums world(& ours) & we are forever grateful for the care that my Mum receives from this lovely family owned Nursing Home & would definately recommend it.
I have taken a star off the rating for 'facilities' as there is no easy access to the outdoor space at the rear, although it's easy to sit out at the front entrance.
Re the food, there's always room for improvement wherever you go & that is the only reason I haven't given 5 stars. Mum eats every single meal she is given so I have no concerns at all that she doesn't like the food she receives.

Reply from Natasha Khan, Business Manager at The Riverside Nursing Home

We truly appreciate your attention and feedback, and I'm grateful for the opportunity to have it considered. Your time and insight mean a lot to us.

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Review from Helenor C (Granddaughter of Resident) published on 6 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I come and visit my nan and she is always clean and always has something to drink on her table and the actual nursing home is really clean and the staff are lovely towards her and you can tell they care about there jobs and have alot of patience.

Reply from Natasha Khan, Business Manager at The Riverside Nursing Home

Thank you so much for taking the time to share your review.I truly appreciate your feedback and your thoughtful words.

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Review from Jonathan H (Son of Resident) published on 1 May 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers look after my dad very well with compassion in difficult circumstances. There seems to be plenty of events put on for the more active residents and the families are regularly updated. The rooms are large, the food seems better than a lot of the other homes and it always seems very well cleaned.

Reply from Natasha Khan, Business Manager at The Riverside Nursing Home

Thank you so much for your kind words and for taking the time to write a review.

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Review from Michael L (Son of Resident) published on 24 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find that the Riverside staff are very helpful and friendly to all residents and visitors.The food seems to be of good quality and there's always good portions.Staff seem to try and keep residents active and entertained,especially with the musical weekends.The rooms are light and airey and kept clean.
All in all mum seems to enjoy being in the home, and along as she's happy that's the main thing!

Reply from Natasha Khan, Business Manager at The Riverside Nursing Home

Thank you for taking the time to share your review. We truly appreciate your feedback. Kind regards.

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Review from Ann A (Power of Attorney of Resident) published on 24 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always found the staff and care manager, friendly approachable especially if you need to discuss anything regarding the resident. A lot of new ideas are being implemented which I have found them very encouraging.

Reply from Natasha Khan, Business Manager at The Riverside Nursing Home

Thank you for taking the time to share your review. We truly appreciate your feedback. Kind regards.

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Review from V H (Daughter-in-law of Resident) published on 24 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has been moved here. She wasn't to keen on the idea at first but now she really likes being here. The safe can't do enough for her. It's always really clean and the staff can't do enough for her.

Reply from Natasha Khan, Business Manager at The Riverside Nursing Home

Thank you for taking the time to share your review. We truly appreciate your feedback. Kind regards.

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Review from Julie S (Niece of Resident) published on 23 April 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Auntie who lived alone age 94yrs was addmited to Riverside in Dec 2024 when she became unwell & didnt want to go in Hospital but needed 24hr Care.
She is very well cared for at Riverside she found it a big change and it took time for her to adjust but with support she is now more settled . The
Staff across the board are lovely and nothing is to much trouble. There is always a choice at mealtimes & drinks on tap hot & cold what ever she wants. I am informed & updated about her care by the Manager they also have a WhatsApp Family Group keeping families upto date about Social Events which is a great idea.I feel happy & reasured knowing my Auntie
has round the clock care. Thanks to all the Staff.

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Review from Janet R (Niece of Resident) published on 3 February 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to give Riverside Nursing Home a big thumbs up. My aunt has recently moved here. The staff are always so polite and caring and can't do enough for you. My auntie is well cared for, always looks so clean and comfortable, they can't do enough for her. The owner and manager are always onsite
during the day and keep relative updated on aspects. The have a messaging group for general conversation and events that are up and coming. Riverside keep up your excellent work!

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Review from Laraine S (Daughter of Resident) published on 7 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When we found ourselves in the unbearable position of needing end-of-life care for Mum, the staff at Riverside Nursing Home were everything we could wish for. They were compassionate and caring, they kept Mum comfortable and warm and free from pain. She passed away peacefully and with dignity.

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Review from Tracy A (Daughter of Resident) published on 24 May 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum recently moved to Riverside from another care home. The care and support provided by Riverside is a massive improvement on the other home and mum is responding to being cared for better. From being completely withdrawn, and although still quiet, mum is talking and engaging more.


From what

I have seen the main factor is that the carers are actually into what they are doing. They take a great interest in each person living here, respecting each person as an individual, and getting to know them as individuals, and their individual likes/dislikes and preferences.


This personalised "culture" has no doubt emanated from the provider's management which supports and encourages carers to take ownership of their work and to care about it and the people they are caring for.


My brother and I are very happy that mum is now living here.


Thank you to the Manager and each and every member of the Riverside Team.

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Current Review Score: 9.8 (9.781)

Overview of Review Score

The Review Score of 9.8 (9.781) out of 10 for The Riverside Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.781 for The Riverside Nursing Home is calculated as follows: ( (102 Excellents x 5) + (24 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 128 Ratings = 4.781

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Riverside Nursing Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Jun 2023

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

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Awards / Recognitions (0)

Meet the Team (0)

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Frequently Asked Questions about The Riverside Nursing Home

What types of Care is The Riverside Nursing Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does The Riverside Nursing Home have?

There are 26 Single Rooms.

What are the Facilities & Services at The Riverside Nursing Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is The Riverside Nursing Home to the centre of Littleborough?

0.1 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Riverside Nursing Home to verify any information. View our terms and conditions. The Riverside Nursing Home has an Basic Service - more info.