Newlands Care Home

18 Tetlow Lane, Salford M7 4BU
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9.7 23 Reviews
  • Newlands Care Home, Salford
Newlands care home is registered for nursing and residential residents. The home is 30 bedded and is staffed by nurses 24 hours a day. All rooms are ensuite.

Newlands has a garden for residents to enjoy at the back of the home and a full activities programme with an activity coordinator. Activities are tailored to suit the residents' own interests. There is CCTV in communal areas for additional reassurance.

The home is registered with the Beth din and caters for the Jewish community. The home also caters for non-Jewish residents.

The home has a friendly atmosphere and is staffed by qualified nurses and carers to ensure that the residents receive the highest quality care. The home is currently making improvements to the environment, and residents are involved in choosing the colour schemes and décor of each area.
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Care Provided by Newlands Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 30 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1200 – £1300
  • Self-Funded Residential Dementia Care: £1250 – £1300
  • Self-Funded Nursing Care: £1300 – £1300
  • Self-Funded Nursing Dementia Care: £1300 – £1300
  • RESPITE Self-Funded Residential Care: £1200 – £1200
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1300
  • RESPITE Self-Funded Nursing Care: £1300 – £1300
  • RESPITE Self-Funded Nursing Dementia Care: £1298 – £1300

All fee's are dependent on needs

These prices are only a guideline, please contact Newlands Care Home to find out the exact price for your requirements.

Contact Newlands Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Newlands Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lyndsey Paterson (Registered Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2019
  • Number of floors: 2

Room Information

  • Single Rooms (30)
  • Couples/Companion Rooms (0)

Visiting

  • The home operates an open door policy. Newlands Care Home ask that meal times are respected only. However meals for visitors can be arranged.

Parking

  • Parking at the front of the home, However not currently an allocated Car Park. This is something that the home are working on with ongoing Homes Improvement plan.

Newlands Care Home Reviews (23)

9.7

Newlands Care Home has a Review Score of 9.7 (9.650) out of 10, based on 14 reviews in the last 2 years.
Over all time Newlands Care Home has 23 reviews.

Overall Experience
  • 21
  • 2
  • 0
  • 0
  • 0
Date Published
  • 23
  • 3
  • 7
  • 14
  • 9
Reviewer Connection to Newlands Care Home
  • 6
  • 5
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • 1
Total of 23, showing 21-23
Review from Gidon S (Brother of Resident) published on 6 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family has been associated with Newlands for over 10 years. Initially they looked after my mother, and now my sister lives there.
In one word - superb! The staff, from the cleaners through to the carers, nurses, kitchen staff and management are all gentle and caring, and that is after all the most
important thing when your loved one is in their hands.
Some of the categories below have not received the 'excellent' mark, purely because this is a very small home, and does not have the physical facilities of larger establishments. But in terms of looking after the physical and emotional health and wellbeing of my loved one, I couldn't think of a better facility in this area.
The current management are continually striving to improve and innovate, and the end results are happy and contented residents, as well as we, the families, are assured that our loved ones are receiving the best possible care in a clean and safe environment.
Reply from Sharron Evans, PA/Data protection at Newlands Care HomeThank you for your lovely review. We really appreciate your comments and we are very pleased your family are happy with what we do. Reviews like this have a wide impact, they not only provide a personal view of the care home and experience of the residents, but they also give a real boost to the team working there. Thank you.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Steven B (Son of Resident) published on 4 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The very dear Mum of my twin brother and I lived at Newlands for the last 5-years of her life. She was looked after with utterly dedicated care by all the members of staff, who I would only describe as 'salt of the earth'. When visiting Mum, it was always impossible to not notice how emotionally demanding
the work of a carer is, and yet everyone working at Newlands treated our mother as if she were the most precious heart and soul of their very own family. I can only give my utmost love and thanks to all of you who lifted the spirit of dear Mum in the jewelled twilight years of her life. Bless you, all.
Reply from Lyndsey Patterson, Care Manager at Newlands Care HomeThank you for your kind words. The staff really are committed to the care that they gave your mum and the other residents at Newlands. It was an absolute pleasure to care for her. Kind Regards.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Helen B (Daughter of Resident) published on 31 January 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Newlands are caring and helpful. Always available to answer any questions asked and support. The manager is fantastic like a friend. My mum is being cared for very well and she gets the help and care that she needs.
Reply from Zeta Zeta, Operations Director at Newlands Care HomeThank you for your kind review, it is lovely to know our manager and team are so highly thought of.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.7 (9.650)

Overview of Review Score

The Review Score of 9.7 (9.650) out of 10 for Newlands Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 14 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 14 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.800 for Newlands Care Home is calculated as follows: ( (134 Excellents x 5) + (29 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 165 Ratings = 4.8
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.85 Points relating to the number of positive Reviews for Newlands Care Home is based on 14 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 = 3.85
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 14 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 May 2023

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (7)

Lyndsey

Lyndsey Paterson

Job Title: Registered Home Manager Joined: 2018

The Registered Manager is Lyndsey Paterson who manages the day-to-day running of the Home. Lyndsey is a Registered Mental Health Nurse who has also completed the level 5 Diploma in Management and Leadership Studies. Lyndsey has 6 years experience of working with older people within the nursing home environment.

Hazel

Hazel Rothwell

Job Title: Administrator Joined: 2003

I Started work at Newlands in 2003, I had never worked in the Care sector before, so I started with a position on the catering side and worked up to head of the catering department. Due to a shoulder injury, I left that position after many years and came onto the clerical side working alongside the home manager in the day-to-day running of the home. It was the best career change 19 years ago I could have made as I have a great passion and respect for the elderly. I have gained a whole wealth of knowledge in the care sector since I started in 2003. I love being able to interact with both residents and families.

Alfred

Alfred Daniel

Job Title: Clinical Lead Joined: 2021

I started my career in Pakistan in 1988, I moved on from there to work in Kuwait from 1992-2005 from there I came to the UK in 2005 and have worked in various care homes since then and worked up the ladder to clinical lead which is a position I hold now at Newlands.


I have skills in Mental Health and Dementia, mentorship, 1st line Management I have also worked in a deputy Manager position leading to my current position as clinical lead.

Christopher

Christopher Cunliffe

Job Title: Care Manager Joined: 2008

I started at Newlands in 2008 I had never worked in the care sector, and it was a big challenge for me to embrace. Over the years at being at Newlands I have worked through NVQs 2,3,4 completed my Care Certificate worked up to senior carer and then on care manager. I love interacting with all our residents and have great job satisfaction.

Caroline

Caroline Downes

Job Title: Cook Joined: 2000

I came to Newlands in 2000 as a care assistant I completed my NVQ 2 whilst in this role I worked up to Senior care assistant. Unfortunately, I had to leave my position but returned in 2009 as a kitchen assistant I worked up to cook having gained full knowledge in the catering department and providing a full and varied menu for all dietary requirements. I enjoy this role as much as I did whilst on the care side as I can still have daily contact with our residents

Tracey

Tracey Flasz

Job Title: Activities Co-Ordinator Joined: 2020

I have over 22 years of experience in various day centre and care home settings working with the elderly and Mental Health specialising in Dementia with a qualification from Sterling University. Every day is different as every resident has varying needs, but we focus on fun interaction and lots of laughter. I work on both groups and 1-1 as necessary so everybody gets to enjoy the activities on offer. I love my job and always say it's coming to work and spending time with my friends.

Zeta

Zeta

Job Title: Operations Director Joined: 2019

I am the operations director for the Angel Care/MNS Care group of homes. I qualified as a mental health nurse training in 1991 and as an adult nurse in 1996. I have worked in social care, specialising in older people since 1991, as I made the positive decision to work in this rewarding sector after I first qualified.


I have been a nurse, deputy manager, registered manager, quality manager & assistant director. I have been an operations director for many years prior to joining this company, I have a passion for making a difference and a wide knowledge base, and I love working and being a leader in social care.

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