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Barchester Marple Dale Care Home

Marple Dale, Dale Road, Marple, Stockport, Greater Manchester SK6 6NL
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Barchester Marple Dale Care Home, Stockport
Barchester Marple Dale Care Home, Stockport
Barchester Marple Dale Care Home, Stockport

Marple Dale provides high quality 24-hour nursing care for older people, in addition to specialist care for younger people who are physically disabled and those with acquired brain injuries or learning difficulties.

The home has well-kept grounds that is situated in 34 acres of magnificent Cheshire countryside, close to the thriving community of Marple and within easy reach of Stockport, Manchester and Altrincham.

Their approach to supporting residents involves personalised care plans, including the individual and their families in the process as much as possible.

Care Provided by Barchester Marple Dale Care Home

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 63 Service Users

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,724N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Marple Dale Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Michelle Timperley(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (59)

Barchester Marple Dale Care Home Reviews (69)

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8.9

Barchester Marple Dale Care Home has a Review Score of 8.9 (8.932) out of 10, based on 14 reviews in the last 2 years. Over all time Barchester Marple Dale Care Home has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from J H (Resident / Service User) published on 27 October 2023 Submitted via Postal Card
Overall Experience

Get on well with staff and residents.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Marple Dale Care Home

Thank you for your lovely review and comments; we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents.

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Review from T H (Resident / Service User) published on 27 October 2023 Submitted via Postal Card
Overall Experience

Very good, and I am happy here.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Marple Dale Care Home

Thank you for your lovely review and comments; we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents.

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Review from M H (Resident / Service User) published on 27 October 2023 Submitted via Postal Card
Overall Experience

Staff excellent.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Marple Dale Care Home

Thank you for your lovely review and comments; we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents.

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Review from E R (Resident / Service User) published on 27 October 2023 Submitted via Postal Card
Overall Experience

Very happy with the service.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Marple Dale Care Home

Thank you for your lovely review and comments; we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
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Review from B S (Resident / Service User) published on 27 October 2023 Submitted via Postal Card
Overall Experience

I'd be lost without you all. Amazing staff.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Marple Dale Care Home

Thank you for your lovely review and comments; we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E L (Resident / Service User) published on 27 October 2023 Submitted via Postal Card
Overall Experience

I enjoy the activities and feel cared for at all times.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Marple Dale Care Home

Thank you for your lovely review and comments; we appreciate you taking the time to share your positive feedback. We value all feedback as this helps us to improve our service where required. I will be sure to pass on your positive feedback to the team, who go above and beyond to provide excellent care and support to our residents.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Ian F (Son of Resident) published on 26 September 2023 Submitted via Postal Card
Overall Experience
My mother moved to your care home in July 2021 and after settling in developed quiet serious bed sores and weight loss due to staffing care problems in Autumn 2021. After meeting with the various care authorities, my mother's care was monitored and has improved remarkably. Her bed sores have healed, she has gained some weight and is encouraged to eat by the care staff.

We are encouraged by the progress and grateful for the dedicated staff. We would however feel that to improve mother's wellbeing, we would like to see mother take part in some more activities wherever possible for her mental health.

Reply from Feedback Team, The Feedback Team at Barchester Marple Dale Care Home

Thank you for taking the time to leave your review. It’s great to hear that your initial concerns have been resolved and you are happy with care that is being provided. It’s lovely to read your kind words in regards to the team at our home, we will be sure to pass on your thanks to them. We...  

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Review from Kelly T (Daughter of Resident) published on 19 September 2023 Submitted via Website
Overall Experience
My mum has spent a long period of time in hospital, she desperately wanted to go home but an MDT (multidisciplinary team) meeting deemed this unsafe so she reluctantly was admitted to Marple Dale Care Home until a decision could be made about her returning to her own home.
From the moment Mum arrived at Marple Dale, the whole team treated her like a member of their own family, she tells me she feels like a queen.
The care provided is person-centred and my mum feels loved and safe, Mum has put on weight since her admission and enjoys the company of all the staff.
Mum loves her room and the food, she likes Marple Dale so much that she now wants to stay as a permanent resident.

I would like to say a huge thank you to the team for looking after my mum so well, it has really put my mind at rest knowing she is happy and receiving excellent care.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Marple Dale Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from K K (Daughter of Resident) published on 3 July 2023 Submitted via Postal Card
Overall Experience
My mum was bedbound in Marple Dale but the grounds and activities seemed really lovely. My mum was cared for very well indeed, checked every hour and repositioned every four hours. The staff were very friendly and kind. Mum was not there for long and on her final night I was supported with genuine care and kindness by the nursing team.

My only very slight and inconsequential negative would be the furniture in the room was a little tired but the people were amazing and that's what counts.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Marple Dale Care Home

Condolences to you and the family at this difficult time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from S L (Stepsister of Resident) published on 26 April 2023 Submitted via Postal Card
Overall Experience

Pleasant from the moment of stepping in with warm and welcoming staff. Good vibe throughout and positive energy. My step-sister also tells us she loves it here, a big bonus.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Marple Dale Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Stephanie V (Stepsister of Resident) published on 25 April 2023 Submitted via Postal Card
Overall Experience

As always a beautiful, clean, friendly and well-kept home. My sister is very well cared for.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Marple Dale Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
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Treated with Dignity
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Review from John R (Respite Resident) published on 22 February 2023 Submitted via Postal Card
Overall Experience

The staff were all very caring and helpful even though they were often 'pushed for time'. The home is very well organised and the facilities were excellent in every way including organised activities.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Marple Dale Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Review from Lyn H (Wife of Resident) published on 13 February 2023 Submitted via Postal Card
Overall Experience

I find the staff very helpful and kind.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Marple Dale Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from K E (Husband of Resident) published on 20 January 2023 Submitted via Postal Card
Overall Experience

A very pleasant environment and very caring staff.

Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Marple Dale Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
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Treated with Dignity
Food & Drink
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Review from Katie A (Granddaughter of Resident) published on 13 December 2022 Submitted via Website
Overall Experience
Do not! consider this an option if thinking of moving your relatives here.
In mid-November, my grandad got moved here on end-of-life care.
And we've had nothing but hassle whilst he has been here. He's asked for basic things which are not being provided.
He got left on his commode from 6:00 AM till 8:00 AM shivering, crying ringing his buzzer, and no one coming! We live in Offerton and got there quicker than they could get up the stairs to him. They do none of his washing, we have to do it all for him, and he gets left for hours in his room. None of the staff make an effort to smile at him or talk to him. All of these issues above have also been raised to the staff and we got promised he would be better looked after and seen no improvements. I could honestly go into much more detail about how awful his last few weeks of being alive are being treated there.

Absolute joke how he is being treated. That's my grandad you're treating like this. You have one job. Get it together.

Reply from Marple Dale, On behalf of Marple Dale at Barchester Marple Dale Care Home

Thank you for leaving your review and we are sorry to see how dissatisfied you are feeling with our home. We have had conversations with your Grandad and we are aware of some teething problems in the first few days of his stay with us, all have been discussed and resolved and the staff have a very...  

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Review from J H (Daughter of Resident) published on 23 June 2022 Submitted via Postal Card
Overall Experience

My dad had to move into Marple Dale following a fall at home. It was his decision, but I still thought he would be unhappy, to begin with. However, he settled in amazingly quickly. I have never heard a complaint from him. He especially loves the food and the activities. During the initial enquiry stage, the staff were helpful and friendly in guiding us through the process. One thing that impressed me at that time was that when I would telephone, someone always answered the phone quickly.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Marple Dale Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Care / Support
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Review from Nancy P (Sister of Resident) published on 31 May 2022 Submitted via Postal Card
Overall Experience

My sister has been a resident here since March 2022. Since then, I have been impressed with the standard of care she receives and the professionalism of the staff. I have found everyone to be approachable, friendly, caring and responsive - nothing is too much trouble. The accommodation is lovely, and the gardens are spectacular. My sister thoroughly enjoys the activities offered, from scrabble afternoons to shopping trips, to a barge trip on a local canal. My sister reports that the food is good; there is always a choice of meals, and it is all homecooked too. I was apprehensive at first, but everything is better than I expected.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Marple Dale Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
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Treated with Dignity
Food & Drink
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Review from Derek S (Friend of Resident) published on 7 July 2021 Submitted via Postal Card
Overall Experience

My wife and I find it frustrating to arrange visits (Marple Dale Care Home). The process is too complicated through the head office (website) then through the home to arrange times. Our resident got a few visitors yet we find restrictions on visits. We are aware of the quirks during the pandemic but it is very sad that visits seem obstructive.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Marple Dale Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Care / Support
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Review from Richard (Husband of Resident) published on 29 June 2021 Submitted via Website
Overall Experience

My wife has been a resident at Marple Dale for nearly 4 years. She has always been given excellent care there. The staff are fantastic and there is a real family atmosphere with the other residents. My wife settled in quickly and is as happy as she can be. I am happy too because I have complete confidence that she is being looked after so well.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Marple Dale Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
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No Rating
Review from John H (Resident / Service User) published on 4 November 2020 Submitted via Postal Card
Overall Experience
I like going to all activities. I especially like scrabble, crosswords and entertainers.

I am very happy with the care I receive.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Marple Dale Care Home

Thank you for your review and we are pleased to hear how much you enjoy the home's life enrichment programme. If there is anything you would like to see in the homes calendar please do let the activities team know. We value all feedback as this helps us to improve our service where required. Thank...  

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 April 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (15)

Meet the Team (1)

Michelle Timperley
Michelle TimperleyJob Title:General Manager

Hi, my name is Michelle, and I am the General Manager here at Marple Dale Care Centre.

Thank you for taking the time to look further into what Marple Dale Care Centre has to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life. I have worked for the Healthcare sector for approximately 25 years as a Registered General Nurse, Nurse Manager, Turnaround Manager and Registered Manager throughout the Manchester & Lancashire Area working alongside a wealth of experienced healthcare professionals.

I love my role and what I do and I am lucky to be supported by a fantastic team that demonstrates a nurturing warm and compassionate approach.

The home's core objective is to promote a high standard of person-centred, kind and compassionate care.

Pop in for a cuppa and speak to one of the team, you’re always welcome!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Marple Dale Care Home to verify any information. View our terms and conditions. Barchester Marple Dale Care Home has an Enhanced Service -more info.