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Barchester Marple Dale Care Home

Marple Dale, Dale Road, Marple, Stockport, Greater Manchester SK6 6NL
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Barchester Marple Dale Care Home, Stockport
Barchester Marple Dale Care Home, Stockport
Barchester Marple Dale Care Home, Stockport

Marple Dale provides high quality 24-hour nursing care for older people, in addition to specialist care for younger people who are physically disabled and those with acquired brain injuries or learning difficulties.

The home has well-kept grounds that is situated in 34 acres of magnificent Cheshire countryside, close to the thriving community of Marple and within easy reach of Stockport, Manchester and Altrincham.

Their approach to supporting residents involves personalised care plans, including the individual and their families in the process as much as possible.

Care Provided by Barchester Marple Dale Care Home

Primary Care Categories

  • Older Person Care
  • Learning Disability / Autism
  • Physical Disability
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 63 Service Users

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,724N/A

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment.

Contact Barchester Marple Dale Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Michelle Timperley(General Manager)

Local Authority / Social Services

Admission Information

  • Ages 18+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (59)

Barchester Marple Dale Care Home Reviews (69)

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8.9

Barchester Marple Dale Care Home has a Review Score of 8.9 (8.932) out of 10, based on 14 reviews in the last 2 years. Over all time Barchester Marple Dale Care Home has 69 reviews.

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Showing 69 reviews matching selected criteria
Review from Gerda C (Resident / Service User) published on 4 November 2020 Submitted via Postal Card
Overall Experience

Care staff are lovely. I like going to activities - bingo, arts and crafts, entertainers. I am missing my family. I cannot wait to see them once Covid has gone.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Marple Dale Care Home

Thank you for your review, this year has been challenging for everyone due to the pandemic and if you have any concerns please do let the team know. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team...  

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Review from Susan L (Resident / Service User) published on 4 November 2020 Submitted via Postal Card
Overall Experience

Lovely food. Great activities. Happy with the care.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Marple Dale Care Home

Thank you for your review and how you are enjoying the home's life enrichment programme and dining experience. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Joyce P (Resident / Service User) published on 2 November 2020 Submitted via Postal Card
Overall Experience

I have been here two and a half years and have enjoyed my stay at Marple Dale. I enjoy spending time with the activity team. My room is always kept clean and tidy.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Marple Dale Care Home

Thank you for your review and the positive comment regarding the home's life enrichment programme. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Edward M (Father of Resident) published on 20 October 2020 Submitted via Postal Card
Overall Experience

My experience with this home has been good. Agency staff not quite as caring as regular staff. Transfer to get service users out and about is poor. The whole of the outside is shabby and needs a good painting, and some work over windows needs cleaning; this is evident when you drive up to the front of the building.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Marple Dale Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your comments regarding our staff team; we work hard to recruit the right carers and ensure they are inducted and trained to a high standard. We continually review our rota's to...  

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Review from B H (Husband of Resident) published on 8 September 2020 Submitted via Postal Card
Overall Experience

All the staff are first class. The home is clean and comfortable set in lovely surroundings.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Marple Dale Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from I M (Resident / Service User) published on 6 August 2020 Submitted via Postal Card
Overall Experience

I am surprised at the cost, but I have no means of assessing value for money. On the whole, I have nothing but praise for my treatment.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Marple Dale Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Adrian M (Son of Resident) published on 21 July 2020 Submitted via Website
Overall Experience
I speak to my father by telephone almost every day and he has nothing but praise for the care home. They have worked hard to keep him safe and happy during very difficult times; restrictions are in place but the staff do their best to minimise the impact and to explain why things are being done in different ways.
With the recent relaxation of visiting restrictions, I was able to see my father for the first time in four and a half months. Precautions against Covid-19 were in place but both effective and unobtrusive. It was good to see him and reassuring to know that he was in safe hands.

A big thanks to all the staff.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Marple Dale Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from S W (Brother of Resident) published on 20 July 2020 Submitted via Postal Card
Overall Experience
I have always found the home to be helpful, considerate and efficient in dealing with my brother's problems.
I have never had any concern that he is not getting the best possible care.

The care home and company have kept me totally informed on everything, even during these difficult times.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Marple Dale Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
Care / Support
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Treated with Dignity
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Review from Sarah N (Resident / Service User) published on 13 July 2020 Submitted via Website
Overall Experience

I am very pleased with my experience at Marple Dale Care Home the staff are excellent and really make me feel as I can talk to them if I have got a problem they try to sort it out for me. If I have letters for appointments I give them to the nurse and they sort them out.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Marple Dale Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Care / Support
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Review from J L (Daughter of Resident) published on 7 July 2020 Submitted via Postal Card
Overall Experience

Having not seen my mother for three months, due to Covid-19, I was very pleased to be told I could visit her last Tuesday. I was worried about how they would organise the visit to stop any infection being spread on. They did an excellent job. Our temperatures were taken, table, and chairs sanitised before we sat down and hand sanitizer provided. Can't praise them enough for their care, especially over the last few months for my mother, as she had Covid-19. Not bad enough to go to the hospital, but protection was in place to stop the spread. Excellent job.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Marple Dale Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Colin H (Brother-in-law of Resident) published on 30 December 2019 Submitted via Postal Card
Overall Experience

Generally, well run establishment with very friendly and helpful staff. The activities aspect is very impressive. On the security side, it is disconcerting to find that there is no one on duty on reception at weekends. It's evident that maintenance is sadly lacking with broken/leaking gutters, and external features desperately in need of a coat of paint.

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Review from Pat M (Mother of Resident) published on 10 December 2019 Submitted via Postal Card
Overall Experience

My son has been at Marple Dale since being discharged from hospital after having had a car accident in February 2014. His care at Marple Dale is second to none. The staff all treat him very, very well. As a mother, it is so good and comforting to see the love and care my son receives.

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Review from L A (Daughter of Resident) published on 28 November 2019 Submitted via Postal Card
Overall Experience

Mum feels safe and mostly contented in her room. The staff are kind and some show affection to her. The staff, especially the activities staff, encourage her to join in with activities but due to her fear of being hoisted and general anxiety of change, she is reluctant to do so. We are appreciative of all the care and attention she receives. It has been a great comfort to myself and my family to know that she is being well looked after.

Reply from Jane Selkirk, Divisional Sales & Marketing Manager at Barchester Marple Dale Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

Facilities
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Food & Drink
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Review from Stephen L (Nephew of Resident) published on 29 May 2019 Submitted via Postal Card
Overall Experience

Admirable from the pleasant staff in reception to the people who look after the residents, first class. Special mention to the ladies on reception. Very courteous and helpful. Cheerful and always smiling. Well done.

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Review from Peter D (Relative of Resident) published on 15 May 2019 Submitted via Postal Card
Overall Experience

Nursing and caring excellent. Activities need more full-time support. Choices of menu could be improved. Support staff excellent and very approachable.

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Review from Denise H (Mother of Resident) published on 9 April 2019 Submitted via Postal Card
Overall Experience
My daughter has lived in this beautiful home for almost 9 years and is extremely happy there.
She is very well looked after and cared for.
The nursing and care staff are excellent.
I have given management as good and not excellent as she is fairly new to the role.

Activities need improving, they were once excellent, but not anymore.

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Review from John K (Son of Resident) published on 9 April 2019 Submitted via Postal Card
Overall Experience
Generally very good.

Disappointing that everyone is so busy and that more time can't be devoted to spending time with residents.

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Review from Ian W (Son of Resident) published on 2 November 2018 Submitted via Postal Card
Overall Experience

The staff are very happy and make the residents stay a lot less stressful than it could be.

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Review from H A (Daughter of Resident) published on 16 October 2018 Submitted via Postal Card
Overall Experience

Over the time my father has been a resident he has settled in well. He has a lovely, comfortable room. He likes the meals most of the time. When I have asked him about care, he says staff are patient and kind. There is, on the whole, a very nice atmosphere at Barchester Marple Dale Care Centre.

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Review from J K (Son of Resident) published on 2 October 2018 Submitted via Postal Card
Overall Experience
Generally feel that my mum is well looked after and cared for. The facilities are kept clean and maintained, though at times it takes a while for action to take place - eg, fix the windows.

Not all staff take time with the residents, and it feels rushed - though don't see that as any individual's fault, just the process that needs to be managed.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 April 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (15)

Meet the Team (1)

Michelle Timperley
Michelle TimperleyJob Title:General Manager

Hi, my name is Michelle, and I am the General Manager here at Marple Dale Care Centre.

Thank you for taking the time to look further into what Marple Dale Care Centre has to offer to you or your loved one. Here is an opportunity to look at some of our staff team in the home, who all play a vital role in day-to-day life. I have worked for the Healthcare sector for approximately 25 years as a Registered General Nurse, Nurse Manager, Turnaround Manager and Registered Manager throughout the Manchester & Lancashire Area working alongside a wealth of experienced healthcare professionals.

I love my role and what I do and I am lucky to be supported by a fantastic team that demonstrates a nurturing warm and compassionate approach.

The home's core objective is to promote a high standard of person-centred, kind and compassionate care.

Pop in for a cuppa and speak to one of the team, you’re always welcome!

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Marple Dale Care Home to verify any information. View our terms and conditions. Barchester Marple Dale Care Home has an Enhanced Service -more info.