Barchester Marple Dale Care Centre

Marple Dale, Dale Road, Marple, Stockport SK6 6NL

Barchester Marple Dale Care Centre, Stockport, Greater Manchester
Barchester Marple Dale Care Centre, Stockport, Greater Manchester
Barchester Marple Dale Care Centre, Stockport, Greater Manchester

Marple Dale provides high quality 24-hour nursing care for older people, in addition to specialist care for younger people who are physically disabled and those with acquired brain injuries or learning difficulties.

The home has well-kept grounds that is situated in 34 acres of magnificent Cheshire countryside, close to the thriving community of Marple and within easy reach of Stockport, Manchester and Altrincham.

Their approach to supporting residents involves personalised care plans, including the individual and their families in the process as much as possible.

Group: Barchester Healthcare Ltd

Person in charge: Farai Hanyane (General Manager)

Local Authority / Social Services: Stockport Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 66 Service Users

Registered Care Categories*: Learning Disability • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Head/Brain Injury • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Parkinson's Disease

Admission Information: Ages 18+.

Single Rooms: 66

Rooms with ensuite WC: 66

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Own Furniture if required • Pets by arrangement • Minibus or other transport • Lift • Wheelchair access • Gardens for residents

Latest Care Quality Commission* Report on Barchester Marple Dale Care Centre: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 12 Feb 2018

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Reviews

8 Barchester Marple Dale Care Centre has a Review Score of 8 (7.965)

The Review Score of 8 (maximum of 10) for Barchester Marple Dale Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 9 Reviews over all time. This Average Rating is also the rating value for Barchester Marple Dale Care Centre in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.7 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.238 for Barchester Marple Dale Care Centre is calculated as follows: ( (42 Excellents x 5) + (47 Goods x 4) + (15 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 105 Ratings = 4.238

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.727 Points relating to the number of positive Reviews for Barchester Marple Dale Care Centre is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 13.2 positive Reviews (66 registered maximum number of service users ÷ 5). 3 Reviews ÷ 13.2 Target = 0.227

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    4
  • Good
    4
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Marple Dale Care Centre?

  • Extremely LIKELY
    6
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Marple Dale Care Centre

  • Husband of Resident/Service User
    3
  • Daughter of Resident/Service User
    2
  • Wife of Resident/Service User
    2
  • Sister of Resident/Service User
    1
  • Son-in-law of Resident/Service User
    1
  • more

After looking at a number of homes in the area for my wife we selected Marple Dale and have been very happy with all aspects of the care and environment at the home.

The levels of nursing and care staff are excellent and when a request is made it is normally met within a very short period.

The environment surrounding the home is very peaceful and pleasant.

How likely would you be to recommend Barchester Marple Dale Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Don't Know

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My wife has been a resident at Marple Dale nearly 4 months now. She settled in well and easily because of the welcoming and caring attitude of the staff. I know that she is happy and comfortable at Marple Dale and that takes a huge weight off my mind. My family and I are impressed with the management, the building and facilities are good. The activities are a great help in providing something different each day. Above all the staff are great, they have a genuine, caring and considerate approach to the residents.

How likely would you be to recommend Barchester Marple Dale Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Don't Know

My mum moved in around October 2016, she had been self-sufficient up until June. Mum's room is what impressed us at first, unlike all the other places we had seen, it was not just a 'box', looks like a mini apartment which is lovely and very homely. The building is set in its own grounds, really lovely, so from a visitors point of view, it does not make you feel depressed in any way.

The staff are absolutely wonderful, they are always popping in to see how mum is, day and night, and have the time for a quick chat. It was very difficult for me to trust that anyone could do a better job of looking after mum than I have over the years but within a short length of time, they had all sussed mum out to a T and had gotten to know her just as well as I did.
This is such a relief, so now when I visit mum I can sit, relax and chat and spent quality time with her rather than constantly worry about her. The family and I feel so lucky that we found and managed to get in here.

How likely would you be to recommend Barchester Marple Dale Care Centre? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Since coming to live at Marple Dale Care Centre for the nursing care my sister has been very well looked after. The staff are all kind and cheerful and respond to her needs well. They do take time to chat when time allows and help her with her intake of food at mealtimes. Lovely home cooking and delicious cakes and pastries. Small appetites do need lots of nurturing and my sister requires and receives this. Laundry now on track- great!

How likely would you be to recommend Barchester Marple Dale Care Centre? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother-in-law has been here for 7 years approximately and has always been well looked after. The care staff have always been caring, helpful and willing to help. However, I feel that the number of staff should be increased due to the number of residents who require total care. As it always appears that the carers are always stretched.

How likely would you be to recommend Barchester Marple Dale Care Centre? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Satisfactory

My wife suffered from 2 sever strokes and is peg fed- i.e unable to swallow or speak. She has been a resident at the care home since August 2014 and during this period she has been treated in an extremely caring manner- which is my main overall concern for her well being. I visit twice a day- every day and accordingly I see how the management team, ward manager and nursing staff work and I feel quite happy with the organisation in this respect. I am especially pleased how the carers treat my wife, with dignity primarily but also with kindness. My overall marking is of caring management team which reflects in the loving care she receives. I am genuinely pleased with the choice I made.

How likely would you be to recommend Barchester Marple Dale Care Centre? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

This home has undergone many changes in the last twelve months, half of the site has closed down leaving Windsor Suite and Clarence House as the only units. There have been many changes especially as so many staff have left, some staff are missed by both residents and family members, and it has been an upsetting time for all concerned. As well as staff from management to housekeeping and maintenance have been made redundant we have also lost our much loved Chaplin and so there is no in house pastoral care, much missed.

How likely would you be to recommend Barchester Marple Dale Care Centre? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Good

The staff are always pleasant and helpful. The care is of a good standard and any concerns are dealt with promptly. I would recommend this nursing home to anyone who required a relative to be cared for.

How likely would you be to recommend Barchester Marple Dale Care Centre? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Patient wise nursing treatment satisfactory - here I have to say nurses, carers work under much stress i.e. short staffed, equipment, i.e. hoist/batteries sometimes not available when need, reason: needs outweigh supply. Kitchen area requires an overlook with regards to hygiene i.e. bar surface needs renewing, dirty crockery should be removed more quickly. At all times kitchen area should be kept clean and tidy. Very important: all nurses and carers are wonderful. They need more help/manager wise.

How likely would you be to recommend Barchester Marple Dale Care Centre? Likely

Average Rating: 

 3.2 out of 5

Overall Standard: Satisfactory

Facilities: Poor

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

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Awards / Recognitions

February 2018

April 2017

February 2016

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Care Home Idol 2016

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