Sunrise of Bramhall, Stockport, Greater Manchester
Sunrise of Bramhall, Stockport, Greater Manchester
Sunrise of Bramhall, Stockport, Greater Manchester

Sunrise of Bramhall offers individual, customised residential care and dementia care services in Manchester and the surrounding area. Their community forms an integral part of a Cheshire village that's steeped in local history. Close to the historic Bramhall Hall and nearby shops, they’re conveniently located just 10 miles from Manchester city centre. With close links to the M6 and M56 motorways, and Manchester Airport only 20 minutes away, it’s the perfect spot for visiting friends and loved ones.

Group: Sunrise Senior Living

Person in charge: Sarah Geere (General Manager)

Local Authority / Social Services: Stockport Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 98 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 60+.

Single Rooms: 72

Shared Rooms: 13

Rooms with ensuite WC: 72

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Sunrise of Bramhall: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.2 Sunrise of Bramhall has a Review Score of 9.2 (9.161)

The Review Score of 9.2 (maximum of 10) for Sunrise of Bramhall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 21 Reviews over all time. This Average Rating is also the rating value for Sunrise of Bramhall in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 11 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.6 for Sunrise of Bramhall is calculated as follows: ( (165 Excellents x 5) + (71 Goods x 4) + (13 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 250 Ratings = 4.6

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.561 Points relating to the number of positive Reviews for Sunrise of Bramhall is based on 11 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 19.6 positive Reviews (98 registered maximum number of service users ÷ 5). 11 Reviews ÷ 19.6 Target = 0.561

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    15
  • Good
    5
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Sunrise of Bramhall?

  • Extremely LIKELY
    17
  • Likely
    3
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Sunrise of Bramhall

  • Daughter of Resident/Service User
    10
  • Resident / Service User
    3
  • Son of Resident/Service User
    3
  • Wife of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

My mother has developing Alzheimer’s and increasing frailty and suffered a fall at home and subsequent hospitalisation through October. We searched around for a suitable home for her that could cope with her developing needs and provide her with the environment we knew she would want for herself.
Sunrise has turned out to be an excellent experience for Mum and for us as her family who can see her regularly and see how well cared for she now is. We are all really pleased with the care she is receiving.

How likely would you be to recommend Sunrise of Bramhall? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Marketing, Digital Marketing Executive at Sunrise of Bramhall responded to this review on 22 Dec 2017:

Thank you for taking the time to share your experience of Sunrise of Mobberley.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Mobberley Team

My mum has been at Sunrise of Bramhall for 16 months now and I cannot praise the place enough. It is more like a 4-star hotel than a care home. The food is fantastic. The staff are brilliant and always there to talk. The entertainment is second to none, whatever they are celebrating whether it be St Patricks Day or Easter, it's always a great day! The trips out are fantastic and again done with a lot of thought. We looked at lots of homes but none come close to here.

How likely would you be to recommend Sunrise of Bramhall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sunrise has a welcoming atmosphere which I always sense on entering it. I am always greeted by friendly, smiling staff and there is always a "buzz" in the air as residents chat to each other and take part in activities.

All my friends are impressed by the home and say it is like a comfortable country house hotel.

My husband appreciates his bright, cheerful room with its spacious ensuite and view of the delightful gardens. I am grateful for the care that he receives from the staff who take a real interest in him and his needs.

How likely would you be to recommend Sunrise of Bramhall? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Lewis Sluman, Digital Marketing Executive at Sunrise of Bramhall responded to this review on 31 Aug 2017:

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team

I visit my sister practically every day and have done for the last year and a half. During that period I have been very impressed with the staff and the care provided. I would definitely recommend Sunrise to anyone.

How likely would you be to recommend Sunrise of Bramhall? Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

Lewis Sluman, Digital Marketing Executive at Sunrise of Bramhall responded to this review on 21 Aug 2017:

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team.

At first appearance, Sunrise of Bramhall seems an ideal place for ageing loved ones. However, the consistent changing of staff concerns me. There is a lack of response to requests for assistance from the residents and requests for action from family members seem to be ignored by staff and management.

How likely would you be to recommend Sunrise of Bramhall? Neither Unlikely or Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Satisfactory

Food & Drink: Good

Staff: Satisfactory

Activities: Satisfactory

Management: Poor

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

Lewis Sluman, Digital Marketing Executive at Sunrise of Bramhall responded to this review on 04 Aug 2017:

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives. Therefore, I’ve passed your feedback on to the rest of the team, so we can look into addressing these issues. In the meantime, please feel free to contact the Community Home manager if you would like to discuss this in further detail.
The Sunrise of Bramhall Team.

Very unique style of residential care. High standard accommodation, food and activities. Good two way communication with all levels of staff. Any issues dealt with effectively.
Exceeds expectations. Very welcoming to family members.

How likely would you be to recommend Sunrise of Bramhall? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

UK Marketing, Marketing Assistant at Sunrise of Bramhall responded to this review on 13 Jul 2017:

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team

Sunrise is a lovely place, it has very friendly and helpful staff. It's clean and airy and has a nice relaxed atmosphere. Food is also delicious, we even had a family buffet there on Sunday which was organised very well.

How likely would you be to recommend Sunrise of Bramhall? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

UK Marketing, Marketing Assistant at Sunrise of Bramhall responded to this review on 13 Jul 2017:

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team

My wife came into residence in the reminiscence section at the beginning of June 2016.
From the warm welcome, she was shown exemplary care and consideration from the dedicated staff. Suffering from dementia she was to benefit from the particularly friendly treatment from all the teams of carers.
In the later months of her stay, her condition showed a marked deterioration.
This prompted the staff to keep her under closer observation and attention - right up to her last hours and final passing on May 4th, 2017.

How likely would you be to recommend Sunrise of Bramhall? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

UK Marketing, Marketing Assistant at Sunrise of Bramhall responded to this review on 26 Jun 2017:

Firstly, please accept our sincere condolences for your recent loss and thank you for taking the time to share your experience of Sunrise of Bramhall – particularly at such a difficult time.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team

This is a very friendly care home. Relatives and friends are made very welcome. My husband needs 24hour nursing care, the standard of which is very good. The carers are lovely - nothing is too much trouble. The concierge are very helpful, efficient and friendly. Friends who have, through their employment, visited quite a few care homes, have commented on how good this one is. The activities are very good, my husband enjoys the food and overall I am very pleased that he is a resident here.

How likely would you be to recommend Sunrise of Bramhall? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

UK Marketing, Marketing Assistant at Sunrise of Bramhall responded to this review on 26 Jun 2017:

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team

My mother has been at Sunrise for 2.5yrs. During this time she has experienced 'ups and downs' in her care. Mostly I have been satisfied that she was getting satisfactory care. However, during the last year, my concerns have grown about my mother's well-being. Her care needs have changed somewhat and I felt these were not always being met. My particular concerns were the extensive use of agency staff who were unaware of/unable to deal with individual needs; and the middle and overall management. The CQC inspection report was published in May (inspection January 2017) and this confirmed all my concerns. I am aware that in recent weeks great efforts have been made to carry out improvements in all areas and am pleased with the changes that are evident in my mother's care and indeed in the general atmosphere in Sunrise. I believe and hope that a stable management team, now in place, will continue to effect positive changes. I am completing the questionnaire in this positive frame of mind.

How likely would you be to recommend Sunrise of Bramhall? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Don't Know

UK Marketing, Marketing Assistant at Sunrise of Bramhall responded to this review on 22 Jun 2017:

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team

My 90yr old mother became ill suddenly mainly due to her neglecting her health. I needed a place for respite care.

Sunrise provided the care she needed which brought her back to almost full health. Although my mother doesn't remember much of her illness, I saw a remarkable recovery in the 3 months she was there, thanks to the care Sunrise gave her.
Good food, attention to medication and a range of activities which as she got better she partook in.

How likely would you be to recommend Sunrise of Bramhall? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

UK Marketing, Marketing Assistant at Sunrise of Bramhall responded to this review on 20 Jun 2017:

Thank you for taking the time to review Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your mother stay with us and looking forward to welcoming them back in the future if their requirements change.
The Sunrise of Bramhall Team

All staff we have encoutered at Sunrise have been incredibly helpful. My mother has settled in much more quickly than we expected and all the staff seem to know who she is and why she is there and to have a good relationship with her.
Whenever we are visiting we are always made to feel welcome and staff are always on hand to answer questions.

How likely would you be to recommend Sunrise of Bramhall? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

UK Marketing, Marketing Assistant at Sunrise of Bramhall responded to this review on 20 Jun 2017:

Thank you for taking the time to share your experience of Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We take great pride in ensuring we deliver high-quality care and facilities to make a difference to our residents and their families lives.
The Sunrise of Bramhall Team

I spent nearly 3 months in Sunrise, Bramhall from 7/7/16 to 1/10/16 after leaving hospital with a full-length plaster as a result of breaking my leg. I was very impressed when I arrived, by the warmth of welcome, my beautiful room and bathroom, the food and the unfailing kindness of the carers. After they had provided me with a wheelchair with leg extension so that I could manoeuvre myself I did not need a great deal of care but was constantly aware of how others less fortunate were treated by the staff at all levels. Their patience, understanding and gentleness were outstanding. I would have no hesitation in returning to Bramhall, Sunrise if I ever need more care.

How likely would you be to recommend Sunrise of Bramhall? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

UK Marketing, Marketing Assistant at Sunrise of Bramhall responded to this review on 13 Dec 2016:

Thank you for taking the time to review Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future if your circumstances ever change.
The Sunrise of Bramhall Team

My mum suffered a broken knee and was in need of somewhere to stay while she recovered. After a 2 week stay in another place where she was unhappy, we found a space for her here. It is an amazing place, more like a luxury hotel than a care home. Nothing is too much trouble for the staff and my mum is really enjoying her stay. She has been on lots of outings and involved in many activities. I would certainly recommend Sunrise of Bramhall to anyone.

How likely would you be to recommend Sunrise of Bramhall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum had respite care it was completely fantastic. Thank You

How likely would you be to recommend Sunrise of Bramhall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother who is 92 has recently gone into Sunrise in Bramhall for respite care and I can't believe the change in her already after less than a week. When she went in she was very depressed, sleeping all the time and had a poor appetite. In less than a week she is a different person her appetite has returned, the food is fantastic. She has started to take an interest in life again. The staff are brilliant and run the place like a 4 star hotel with the very best care. Always helpful and happy. They provide so much entertainment and trips out which make the residents feel alive. Everyone who I have met in there praises the place and she has made many friends already. There are knitting clubs, art classes, exercise classes, cookery classes and many more daily activities you could never feel lonely. There are trips out to shops and Cheshire villages, in fact 3 next week. Sunrise is a happy place which is something I don't normally associate with a care home.

How likely would you be to recommend Sunrise of Bramhall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Sometimes my buzzer isn't answered straight away. All the staff are very good.

How likely would you be to recommend Sunrise of Bramhall? Extremely Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Satisfactory

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

UK Marketing, Marketing Manager at Sunrise of Bramhall responded to this review on 03 Mar 2016:

We welcome feedback and take all comments very seriously. The call bell scheme is monitored constantly by the care team and overseen by Management, we endeavour to answer all residents call bells in a timely manor. Most are answered within 5 to 10 minutes, however Management at Sunrise of Bramhall will try and identify the reasons why some residents have waiting longer than this. Our mission is to champion quality of life for all seniors. Our resident-centred approach delivers high quality care built around the individual, personalised needs of Sunrise residents. This approach is embodied in our Principles of Service, and are pleased to see the very positive points regarding all aspects of living in Sunrise of Bramhall.

The main difficulty is when my mother presses the call button and she feels there is no response for a very long time. Also she is naturally rather meek and when asked if she needs help for dressing she is inclined to respond that it is alright as she knows the staff are busy. The impression is that she can cope, but she really wants help. Mostly though everything is lovely and the staff are so kind and appreciate it.

How likely would you be to recommend Sunrise of Bramhall? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Good

UK Marketing, mark at Sunrise of Bramhall responded to this review on 03 Mar 2016:

We welcome feedback and take all comments very seriously. The call bell scheme is monitored constantly by the care team and overseen by Management, we endeavour to answer all residents call bells in a timely manor. Most are answered within 5 to 10 minutes, however Management at Sunrise of Bramhall will try and identify the reasons why some residents have waiting longer than this. Our mission is to champion quality of life for all seniors. Our resident-centred approach delivers high quality care built around the individual, personalised needs of Sunrise residents. This approach is embodied in our Principles of Service, and are pleased to see the very positive points regarding all aspects of living in Sunrise of Bramhall.

O love getting my hair done. I really enjoy the activities very much. I have made good friends. I am very happy here.

How likely would you be to recommend Sunrise of Bramhall? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Excellent

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Very flexible. Very friendly and informative. Very helpful in difficult circumstances. All staff friendly and helpful. Very efficient service.

How likely would you be to recommend Sunrise of Bramhall? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mum was a resident at Bramhall Sunrise for a couple of years. During this time her health deteriorated until eventually she needed nursing care prior to her passing away. The staff at the home were fabulous from the time she went in until the end, the whole family were supported and treated as if we were all part of an extended family at the home. Staff truly cared and always went the extra mile to help not just my mum but any of the people who lived there. It was a home from home. Mum chose a room when she first went in and she was able to stay in the same room till the end. I know that this may not seem like much, but I have had friends who were upset because their relative had to move from one room to another when their needs changed from personal care to nursing care because of the way the things were registered. It meant a lot for her to stay in her home.
The care staff are correctly titled - they do care. Staff are always smiling and positive even when they are working hard. The nurses are unbelievable and have extensive knowledge, especially when making sure that people at the end of their life are comfortable and looked after.
There have been a few changes over the last year in the management team and the staff have shown a remarkable amount of dedication in continuing with their care whilst undergoing changes in the team which must have been stressful for them at times. These changes have never affected the way in which they care or taken the smile off their faces.
Everyone is now starting to see the result of the changes in the home and the management changes which have occurred. Staff have said to me how much they feel listened to and how much better their roles are. The staffing numbers have increased dramatically over the last few months and this has allowed staff to spend a lot of time with not only my mum but all the other residents as well.
All the management in the home have an open door and nothing is too much trouble for any of the staff.
The food is great and it is served in the dining room which is like a restaurant - it does make people feel special. At the end my mum could not leave her room and needed special food. Staff made this for her every day and brought it up to her room, eventually they needed to help her eat. It was never any trouble and they took the time she needed to have as much as she wanted to eat.
I have had experience of other homes when going with friends to see their relatives and whilst I am sure they do a good job, it is nothing in comparison to the service that my mum has had at Sunrise. I cannot praise the staff enough for their care and devotion to my mum and my family during difficult times. I would definitely recommend this home to anybody.

How likely would you be to recommend Sunrise of Bramhall? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

February 2018

April 2017

February 2016

Job Vacancies

Staff Profiles

Sarah

Sarah Geere

Job Title: General Manager

Description:

Sunrise of Bramhall offers a friendly active retirement option for those wanting to be near to a small village centre. As General Manager, an Occupational Therapist with over 22 years' of experience and previous Home Manager, I work with our Team to meet our high standards of care. I am passionate about the day to day care we provide and am pleased to empower residents to engage in a wide variety of meaningful activities ensuring purposeful living. I believe in the power of Team working embedded in Sunrise Values, through which our dedicated team members promote dignity, choice and celebrate residents' individuality. My favourite part of the day is time spent with our residents, enjoying a cup of tea with them in the Bistro.

As a Team we love hearing new ideas or suggestions to improve residents' life or benefit our community life. Whenever I have spare time I enjoy being with my family whether it be trying to be the next Mary Berry at baking, or exploring the great outdoors!

John

John Harrison

Job Title: Director of Community Relations

Description:

I am the first point of contact for seniors and families enquiring about their care options. I am proud to invite people to a tour of our community and make sure they leave with all the relevant information, having experienced Sunrise in action.

The most rewarding part of my role is supporting families and seniors and being able to guide and counsel them during what can be a very emotional journey.

I feel very privileged and honoured to be part of this experience and to help in the process of making the decision to join our community. Seeing new residents flourish and make new friends is the most rewarding element of my role.

Sharon

Sharon Parkes

Job Title: Director of Community Relations

Description:

As Director Of Community Relations the most important and rewarding part of my role is taking the families on the journey from their initial visit to Sunrise Of Bramhall to the moving in of their loved ones and ensuring it is a smooth, stress free process. It is a very enjoyable position that provides me with a great deal of job satisfaction.

Bethan

Bethan Wild

Job Title: Activities and Volunteers Co-ordinator

Description:

I have been with Sunrise at the community Bramhall since January 2011, having started as an Activities Assistant. In 2016 I felt it was time to step up in an exciting new role as the new Activities and Volunteer Co-ordinator and enjoy every moment of my day here at Sunrise of Bramhall. My aim is to fulfil each residents day by planning and delivering six activities each day mind, body and spirit with the Activities team for the residents to show off their various talents and knowledge or bringing new experiences to our community.

We also arrange special events, entertainment and trips out each week and I am passionate about supporting older people to live life to the full, whether it be hobbies and interests from the past or by bringing new experiences to them. It is so very rewarding to see our residents smiling and laughing each day.

Josie

Josie Turner

Job Title: Reminiscence Co-ordinator

Description:

My name is Josie Turner, it was my pleasure to join the Sunrise team in April 2017, having gained over ten years' experience caring for residents at all stages of dementia and managing large teams of staff at previous care homes. I consider it fundamental to the well being of our residents that they should receive the best in care and respect to enable each one to fulfil an active and stimulating life and I have a firm belief in establishing and maintaining close and cordial relationships with their family and friends. I will always work hard to ensure the Reminiscence team at Sunrise continue their commitment to ensuring the contentment of those we look after. I am married with three children, a spaniel and I'm a vegetarian.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Sunrise of Bramhall