Ladybrook Manor

1 Dairyground Road, Bramhall, Stockport SK7 2HW
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9.4 84 Reviews
  • Ladybrook Manor, Stockport
Ladybrook Manor provides residential and dementia care on a permanent or short-term basis.

The home offers a wide range of bedroom options, as well as large, communal spaces for residents to enjoy including comfy lounges, a welcoming café and a hair and beauty salon. Outside there are beautiful, wheelchair-friendly landscaped gardens designed for relaxing or a gentle stroll.

The dedicated team ensures that all residents’ individual needs and requirements are met; whether that is organising a favourite meal to be created by the chef or arranging exciting events, trips and on-site activities. There's always something to do, from pursuing favourite hobbies or learning new skills.
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Care Provided by Ladybrook Manor

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 99 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1540
  • Self-Funded Residential Dementia Care: from £1640
  • RESPITE Self-Funded Residential Care: from £1848
  • RESPITE Self-Funded Residential Dementia Care: from £1968

Respite stays are subject to a 20% uplift on the prices shown above.


What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access


Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.

The price(s) shown are provided by the care home. Contact Ladybrook Manor for full pricing details and T&Cs.

Contact Ladybrook Manor to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Ladybrook Manor to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Susan Cameron (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (99)
  • Single Rooms with Ensuite Wet Room (99)

Ladybrook Manor Reviews (84)

9.4

Ladybrook Manor has a Review Score of 9.4 (9.410) out of 10, based on 18 reviews in the last 2 years.
Over all time Ladybrook Manor has 84 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Ladybrook Manor
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Total of 84, showing 41-60
Review from Alex C (Daughter of Resident) published on 15 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
From the initial enquiry stage to my mother becoming a resident for respite care, the service has been first class.
Everybody has been most caring throughout her stay at Sunrise and I couldn’t have asked for anything more from the carers to the managers and the receptionist they are all first-class
Thank
you for making this difficult period a lot easier by keeping her so safe and looking after her.
Reply from Ruth Baggs, General Manager at Ladybrook ManorThe team here at Sunrise of Bramhall would firstly like to thank you for your kind words. We strive, as a team, to work closely with our residents so we can provide the very best care for each individual in our home, and we are glad to have made a difference.
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Review from Julie T (Daughter of Resident) published on 14 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has just returned home after spending five weeks in Sunrise Bramhall. We were made to feel so welcome by the managers and staff, and have been very happy with the care he has received during these last few weeks. I have been allowed to visit him after being tested for Covid, and as he was
in isolation for the first two weeks of his stay, these visits were so important to him. He had a lovely room, with a balcony overlooking the garden, and this was kept spotlessly clean throughout. As for the meals, he thoroughly enjoyed his lovely bowls of soup and the desserts but felt the main course was a little less appetising. We would like to take this opportunity to thank everyone involved in caring for Dad, and special thanks to the Deputy Manager and Director of Community Relations who went the extra mile to ensure dad enjoyed his stay and that I was happy with the care he received.
Reply from Ruth Baggs, General Manager at Ladybrook ManorThank you for taking the time to review Sunrise of Bramhall. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have your father stay with us and looking forward to welcoming him back in the future if his requirements change.
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Review from Sue M (Daughter of Resident) published on 14 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident of Sunrise of Bramhall for over six and a half years. The care she has received through this time has been exceptional. All the staff work very hard to get to know each of the residents and understand their needs. The whole team, from the welcome given by the concierges,
to the carers, the housekeeping staff, the dining room staff and the activity volunteers all play a vital role in making the community a safe and comfortable place for each of the residents.
Over the last difficult year, it has been a great comfort to know that my mother is safe, but also that there are staff who will spend time chatting to her, engaging her in things that are of interest to her and most important of all providing her with an opportunity to smile and laugh each day.
Reply from Ruth Baggs, General Manager at Ladybrook ManorThank you for leaving us such a wonderful review; our team members will be thrilled to hear your positive feedback. Here at Sunrise of Bramhall, we pride ourselves on understanding our residents needs to respect their independence and give a real sense of being at home.
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Review from Angela C (Daughter of Resident) published on 19 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident at Sunrise Care Home in Bramhall for the last two and a half years. She joined the community at a time when she was unable to manage her day to day life in her own home. She was welcomed from the start by a friendly, caring staff. Though they have at all times respected
her dignity, her desire for independence where possible and sense of self-worth, they have done all they can to meet her needs. Everyone from the kitchen and housekeeping staff to her carers has treated her with kindness. She regards the staff as her friends, as well as her helpers. As a frequent visitor to the home prior to the Covid outbreak last year, I have always been made welcome by friendly staff. During the epidemic, the home has done all it could to keep residents and staff safe and for this we thank them. As a family, we are kept well informed of any developments/changes within the home and this has been reassuring for us, knowing that my mother has been safe.
Reply from Ruth Baggs, General Manager at Ladybrook ManorWe believe our carers at Sunrise of Bramhall go the extra mile and for you to recognise this is invaluable to our team. We endeavour to provide the very best care for our residents, thank you for your kind words.
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Review from A W (Granddaughter of Resident) published on 19 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Grandma has been happily living in the assisted living community at Sunrise of Bramhall for nearly 3 years. The around the clock professional care and attention she receives from the dedicated manager and the whole team is superb. During the current pandemic, we have been blessed that she is so well
cared for and kept safe by the attentive team. We have received regular updates via email, letter, Skype and telephone calls which have been a great reassurance. Drive through visits and window visits were quickly implemented during the 1st national lockdown. Sunrise now have a beautiful partitioned sunroom for safe visiting. The suites and public areas are extremely well appointed and kept beautifully clean. The restaurant and standard of meals are great. A varied and full programme of activities is available too. But most importantly, Grandma is happy and the care and attention from the whole team are fantastic. Thank you to everyone at Sunrise.
Reply from Ruth Baggs, General Manager at Ladybrook ManorThank you for your kind words. We believe we have a fantastic team here at Sunrise of Bramhall and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.
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Review from Catherine K (Niece of Resident) published on 19 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt has been at Sunrise since she had her stroke. I have LPA and we chose Bramhall at Sunrise due to being welcomed so well. Being a nurse myself, making this decision was extremely difficult, however, I cannot stress how grateful I am to the amazing staff and team there. My Aunty is happy and settled
and very well looked after. They support her to have weekly video chats with my mum, her sister which is so important at this unprecedented time.
Thankyou Sunrise - you are truly AWESOME
Reply from Ruth Baggs, General Manager at Ladybrook ManorHere at Sunrise of Bramhall we have worked hard to ensure all of residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.
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Review from David C (Son of Resident) published on 3 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum and Dad moved to Sunrise recently, initially for respite care, but after Dad suffered another heart attack and Mum had a bad fall, their return from hospital to Sunrise will now be permanent.
The surroundings are luxurious, and the accommodation very comfortable and well-appointed. They report
the food to be very good, and that is high praise from fussy eaters. What makes the home exceptional though is their staff. Without exception, they have been highly attentive, compassionate, efficient and effective particularly when tested with an unfortunate run of my parent's medical emergencies. They really have gone 'above and beyond' not only with my parents but also in supporting me, keeping me fully informed and consulting with me on issues that affect my parents. As my parent's needs have rapidly changed due to deteriorating medical circumstances, they have been flexible enough to accommodate this. I really can't praise the staff enough.
Reply from Ruth Baggs, General Manager at Ladybrook ManorThank you for your kind words. We believe we have a fantastic team here at Sunrise of Bramhall and your recognition of this is appreciated by every member of our team. By having a whole-home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.
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Review from Hilary S (Daughter of Resident) published on 3 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sunrise is very friendly and welcoming. As soon as you walk through the door, you are greeted in a friendly, cheery way and made to feel very welcome. The team at Sunrise are professional, friendly and very caring. My Mum moved into Sunrise 3-years ago, which was a difficult move as she had to move
out of her bungalow, but with the kindness received from the staff, she soon settled. Mum has a lovely room which looks out over the garden, and she loves sitting outside during the summer. She receives excellent care and attention. It has been very difficult for Mum during these last few months with the Covid virus as we have been unable to go in to see her, but we have been able to arrange Facetime calls with her and have been using the drive-through facility several times. We are very grateful to Sunrise for making this possible and for looking after Mum so very well. Thank you.
Reply from Ruth Baggs, General Manager at Ladybrook ManorWe believe our carers at Sunrise of Bramhall go the extra mile and for you to recognise this is invaluable to our team. We endeavour to provide the very best care for our residents, thank you for your kind words.
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Review from Clare C (Daughter of Resident) published on 18 November 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
After living independently in her bungalow up to the age of 98, with failing physical health and unable to care for herself any longer, my mother was admitted as a resident of Sunrise Senior Living, Bramhall in October 2019. The constant care and attention she then received, immediately improved her
life, and she was able to share regular social exchanges with new acquaintances and was able to enjoy shared quality meals, which she could never have provided for herself.
She expressed on a number of occasions that she was very happy in her new home.
Sadly her health has further deteriorated both physically and mentally, and in January 2020, she was transferred into the Reminiscence (Dementia) Unit, where she now receives even closer care and attention than before and is treated with the love and affection that you would expect in a family home.
Now, having reached 99, she is rapidly fading, but we shall always be very grateful for her dedicated care and attention in Sunrise.
Reply from Ruth Baggs, General Manager at Ladybrook ManorWe believe our carers at Sunrise of Bramhall go the extra mile and for you to recognise this is invaluable to our team. We endeavour to provide the very best care for our residents, thank you for your kind words.
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Review from Paul H (Son of Resident) published on 22 September 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Dad has been in Sunrise for just over a year now. The care he receives in unprecedented. Dad suffers from dementia, and while he is often confused, he clearly is very happy. During the Lockdown, while I have been unable to go in to see him, I have been able to arrange a Facetime chat with him, and
been able to use the drive-through facility on a number of occasions. Very, very satisfied. Thank you.
Reply from Ruth Baggs, General Manager at Ladybrook ManorHere at Sunrise of Bramhall, we have worked hard to ensure all of the residents receive the highest quality of care and security within our home. Thank you for your kind words, these will be shared with the team and we look forward to welcoming you back to our home soon.
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Review from Simon N (Son of Resident) published on 30 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my parents are residents and they have a lovely suite of rooms with a sitting room with views over the hills. The staff are very caring and we couldn't be happier with the choice of care home. There are lovely communal rooms and plenty of activities. Sunrise is close to the centre of Bramhall with
all the facilities that offers.
Reply from Ruth Baggs, General Manager at Ladybrook ManorOur team here at Sunrise of Bramhall are so grateful for your comments. Our activities co-ordinator and the team work hard to provide engaging and stimulating activities for all of our residents, we are so glad to hear the activities provided are one of your favorite elements of our home.
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Review from M M (Daughter of Resident) published on 30 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
The amazing and caring staff in all roles at the home are one of its main assets. They know the residents by name and treat them as individuals, going the extra mile to make sure they are well cared for, safe and engaged. Visitors are made very welcome and the Bistro is a great place to meet and socialise.
I feel the home has made huge efforts throughout the Covid crisis to ensure the residents have experienced as little disruption to their lives as possible. Despite missing face to face visits, iPads were purchased so that FaceTime sessions could be set up with friends and family to help keep them in touch, and drive-through visits were set up. We have also been kept very well informed throughout the lockdown as to what precautions and procedures were in place and why. Before lockdown, there was a very varied programme of daily activities in place for the residents to take part in and I’m hoping they will return once things get back to normal.
Thank you Sunrise.
Reply from Ruth Baggs, General Manager at Ladybrook ManorThank you for your kind words. We believe we have a fantastic team here at Sunrise of Bramhall and your recognition of this is appreciated by every member of our team. By having a whole home approach here at Sunrise we believe this creates a relaxed and friendly environment for our residents to call home.
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Review from David N (Son of Resident) published on 30 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents moved into Sunrise in November 2019. The facilities are excellent and the care is first-rate. There is an excellent programme of activities including trips out in the facility's mini-bus (although these have obviously been curtailed due to the virus).
During the current crisis, the home
was locked down early and they procured adequate supplies of PPE. The precautions that they have taken against infection are impressive.
Reply from Ruth Baggs, General Manager at Ladybrook ManorWe are thrilled with your positive experience and are so glad your parents have settled in so well to Sunrise of Bramhall. We take great pride in delivering high quality care and providing facilities to our residents. Your recognition of this is invaluable to our team, thank you.
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Review from Ruth D (Daughter of Resident) published on 30 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad moved into Sunrise of Bramhall just over a year ago. Sunrise provides a fantastic care facility. When Dad first moved in he was in Assisted Living and enjoyed some independent living whilst also being cared for. After a spell in hospital following a fall where Dad broke his hip, he moved into
Reminiscence and has received outstanding nursing care and help to get him back on his feet. On a day to day basis, there are plenty of activities for Dad to take part in. Since lockdown happened and we have been unable to visit, knowing that Dad is safe and well cared for is very reassuring. The systems for controlling infection are meticulous. Sunrise have worked hard to introduce a system where we can do a 'Drive-by' visit which is wonderful. Seeing Dad after three months looking healthy and well cared for is fantastic and I cannot recommend Sunrise of Bramhall enough.
Reply from Ruth Baggs, General Manager at Ladybrook ManorOur team here at Sunrise of Bramhall are so grateful for your comments. Our activities co-ordinator and the team work hard to provide engaging and stimulating activities for all of our residents, we are so glad to hear the activities provided are one of your favorite elements of our home.
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Review from G M (Son of Resident) published on 4 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Facilities are excellent. Good sized rooms which can be personalised. Good communal spaces, more like a hotel than a care home. Care is excellent and Mum seems very happy.
Staff are very caring and standards of attention are high. Food and drink are very good. Very welcoming to relatives and visitors.
Systems for hygiene and controlling infection are meticulous and very reassuring. Would recommend.
Reply from Ruth Baggs, General Manager at Ladybrook ManorOur dining team will be thrilled with your lovely comments. Here at Sunrise of Bramhall, we cater to each resident based on preferences and dietary requirements. Hearing this positive feedback is greatly appreciated by everyone in the community.
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Review from J L (Daughter of Resident) published on 4 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Our father has now been at Sunrise for one year. The staff have always been helpful, friendly and courteous, they display a friendly, supportive and encouraging manner with residents. Following the last review, we have been grateful to see the much-needed introduction of activities, particularly appropriate
to male residents. Dad has much appreciated this, especially the opportunity he has been given to look after an area of garden. It has greatly improved his enthusiasm and interest in life at Sunrise.
Sunrise and the Head Office has been excellent in keeping us abreast of Covid-19 actioning.
Reply from Ruth Baggs, General Manager at Ladybrook ManorOur activities team here at Sunrise of Bramhall have developed creative ways to keep our residents entertained and stimulated. Your recognition of this is appreciated by the whole team, we look forward to inviting you along to our activities and events soon.
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Review from Nigel T (Son of Resident) published on 13 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very helpful staff making Mum's stay at Sunrise both pleasurable for her and stress-free for me.
Reply from Ruth Baggs, General Manager at Ladybrook ManorHere at Sunrise of Bramhall we endeavor to provide the very best experience for our residents and their families. Thank you for taking the time to share your kind words with us, these will be shared with the team.
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Review from M H (Respite Resident) published on 29 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been here for one month while recovering from an operation. I have received wonderful care and if there was a mark higher than excellent, then I would give that.
All the staff have been so good, the carers, the dining area staff, the cleaners and my laundry was washed and returned each day in
immaculate condition.
Of course, I will be glad to go home but I will miss you all. Thank you so much to everyone at Sunrise of Bramhill.
Reply from Ruth Baggs, General Manager at Ladybrook ManorThank you for taking the time to review Sunrise of Bramhall. Your feedback is important to us, as is the care and well-being of all of our residents. We were delighted to have you stay with us and looking forward to welcoming you back in the future if your requirements change.
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Review from P B (Son of Resident) published on 23 January 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father constantly complains about the quality of the food at lunch, dinner and tea tasteless and lacks imagination but nothing is ever done about it. Breakfast is very good with a wide selection and now relies on this meal since the following 2 each day are not very good.
Reply from Marketing, Marketing at Ladybrook ManorThank you for taking the time to review Sunrise of Bramhall.
Your feedback is important to us, as is the care and well-being of all of our residents. We would like to understand your concerns further and would be grateful if you could email more information to us on information@sunriseseniorliving.com or please speak with our Community General Manager so that we can explore your concerns fully.
The Sunrise of Bramhall Team.
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Review from Liz B (Daughter of Resident) published on 21 January 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My elderly parents made the decision to move in together to Sunrise Bramhall to grow older together and make memories for when one soul mate dies.
This last year particularly Sunrise have been wonderful with both my parents sadly mum died in August after a terminal battle with cancer. My father was
given two weeks to live due to sepsis in January. The care and devotion to my father was amazing encouraging him to eat and tending to his every nursing need. He has gone from strength to strength due to the devotion of the staff and is now back eating food putting on weight and having made memories with mum. She is still with him in spirit.
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Current Review Score: 9.4 (9.410)

Overview of Review Score

The Review Score of 9.4 (9.410) out of 10 for Ladybrook Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.8 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.626 for Ladybrook Manor is calculated as follows: ( (146 Excellents x 5) + (53 Goods x 4) + (11 Satisfactorys x 3) + (1 Very Poors x 1) ) ÷ 211 Ratings = 4.626
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.784 Points relating to the number of positive Reviews for Ladybrook Manor is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 99 registered maximum number of service users is 19.8. 17 Positive Reviews ÷ 19.8 = 0.859
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Jul 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
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Bed Vacancies

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Awards / Recognitions (110)

Meet the Team (1)

Susan

Susan Cameron

Job Title: Home Manager Joined: 2020

I have worked in the care sector since the 1990s, and I started at Ladybrook Manor in March 2020 as the Assisted Living Coordinator, and have worked alongside some amazing team members here. In 2022, I was made Home Manager for Ladybrook Manor and feel privileged to have gained this role.


I am committed to delivering the highest standard of care to residents and fulfilling their lives and wishes in their twilight years. My door is always open, so please come along and see me.

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