Firbank House Residential Care Home

24 Smallshaw Lane, Ashton-under-Lyne OL6 8PN
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4 Reviews
  • Firbank House Residential Care Home, Ashton-under-Lyne
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Care Provided by Firbank House Residential Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 42 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Please ensure that you have a copy of your POA for funding present to attach to the contract. We also ask that BACS payments are the desirable option as cheques will have an admission fee added and cash payments may mean a delay in invoice confirmation on your account. We do not process card payments

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in Charge

  • Wendy Estlick (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2023
  • Number of floors: 2

Room Information

  • Single Rooms (36)
  • Couples/Companion Rooms (3)
  • Couples/Companion Rooms with Ensuite Wet Room (2)

Visiting

  • Here at Firbank House, it's an open policy on visiting hours. However, ask that any visits after 8pm at night are pre-booked with the Senior on duty due to the staffing in the home being the night care team.

Parking

  • Firbank House has a privately owned car park for visitors/family

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Firbank House Residential Care Home Reviews (4)

Over all time Firbank House Residential Care Home has 4 reviews.

Overall Experience
  • 1
  • 1
  • 1
  • 0
  • 1
Date Published
  • 4
  • 0
  • 0
  • 0
  • 4
Reviewer Connection to Firbank House Residential Care Home
  • 2
  • 1
  • 1
Total of 4, showing 1-4
Review from Kathleen S (Daughter of Resident) published on 25 October 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Since admittance over twelve months ago, we have seen constant improvement and the introduction of activities. The care itself is excellent - care and love are shown and dignity is maintained. Residents are regularly given ‘a cuppa and a biscuit’, all their needs are met. We feel our family member is
in a safe and caring place.
Reply from Wendy Estlick, Manager at Firbank House Residential Care Home
Many thanks for the wonderful comments - I will ensure that the staff are informed and as always, we continue to strive to be better, it is important that we work with families and friends to ensure…read more
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Review from Trish B (Daughter of Resident) published on 9 June 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
Maybe doesn't look the best from the outside but the staff are brilliant which is the important thing. They are committed and dedicated, nothing is too much trouble. They take on board any concerns you have and rectify them as soon as possible. My mum is loved and very well looked after. It's a home,
not a nursing /care home.
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Review from Adrian W (Nephew of Resident) published on 15 March 2021 Submitted via Website • Report
Overall Experience 3.0 out of 5
Having met my Uncle for the first time in thirty years, I was given privacy and trust by the staff on duty and the manager. I was visiting my Uncle to inform him that his older Brother, my Dad, had passed away. I was very assured by Uncles positive view of his surroundings and in the care he was receiving.
He was very pragmatic in his thoughts stating that the building could be updated and that the food could be improved but it was all manageable. It was obvious to see that investment in the surroundings was lacking however new flooring was being installed while I was visiting. There was a positive vibe from both management and staff that I came in touch with leaving me with a sense of purpose and plan for the future of the home.
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Review from Pauline M (Relative of Resident) published on 23 August 2019 Submitted via Website • Report
Overall Experience 1.0 out of 5
Nice words were not followed through with appropriate actions. I have removed my relative from Firbank. He told Social Services he did not want to stay there. He is now receiving treatment on AMU Tameside Hospital.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
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  • Value for Money

Overview of Review Score

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Apr 2024

Overall Requires improvement

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Requires improvement
  • Well-led Requires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Firbank House Residential Care Home

What types of Care is Firbank House Residential Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Firbank House Residential Care Home have?

There are 36 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Firbank House Residential Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Firbank House Residential Care Home to the centre of Ashton-under-Lyne?

0.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Firbank House Residential Care Home to verify any information. View our terms and conditions. Firbank House Residential Care Home has an Basic Service - more info.