Westleigh Lodge Care Home

Nel Pan Lane, Leigh WN7 5JT
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9.5 78 Reviews
  • Westleigh Lodge Care Home, Leigh
Set in beautiful surroundings on the outskirts of Leigh, Westleigh Lodge Care Home offers personalised nursing dementia care to older people.

The friendly and purpose-built care home offers a relaxing environment for residents, with plenty of spots for them to enjoy the quieter moments. There are a choice of lounge areas which feature comfortable and specially designed furnishings and residents also benefit from a range of comfortable and well-equipped bedrooms, with some offering views across the garden.

For meal times, Westleigh Lodge has a range of lovely dining areas where residents can relax and enjoy dining with family and friends or with other residents. The catering team work hard to make mealtimes a sociable and stimulating part of each day, designing menus that suit individual preferences and requirements.

Community is an integral part of life at Westleigh Lodge, residents are encouraged to get involved with the local community in whatever way they wish.

The care team is on hand to help make life at Westleigh Lodge enjoyable for every resident. By getting to know each person they support, the team encourage everyone to take an active part in life. Whether it be participating in the popular wellbeing and activities programme or embracing the quieter times, they are committed to helping residents to live life the way they choose, with the reassurance that they're receiving the kindest care and support each day.
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Care Provided by Westleigh Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Pet Friendly (or by arrangement)
  • Gardens
  • Residents Kitchenette

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Dementia Care: from £1528
  • RESPITE Self-Funded Nursing Dementia Care: from £1682

These prices are only a guideline, please contact Westleigh Lodge Care Home to find out the exact price for your requirements.

Contact Westleigh Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Westleigh Lodge Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Christina Dale (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (2)

Westleigh Lodge Care Home Reviews (78)

9.5

Westleigh Lodge Care Home has a Review Score of 9.5 (9.520) out of 10, based on 18 reviews in the last 2 years.
Over all time Westleigh Lodge Care Home has 78 reviews.

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Reviewer Connection to Westleigh Lodge Care Home
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Total of 78, showing 21-40
Review from J R (Husband of Resident) published on 6 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the very first time I came to Westleigh Lodge Care Home and met some of the staff I was convinced that this was the place for my wife and I. We were not disappointed. The staff are absolutely brilliant nothing is too much trouble. They are always happy and smiling and encourage the residents to
be positive and assist them when needed. My wife who is blind also with dementia and fatigue is improving in leaps and bounds and she is now smiling again. Thank you.
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Review from Andrew L (Partner of Resident) published on 27 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic staff who go above and beyond to care for the residents. Could not ask for more. The staff are a credit to Westleigh Lodge. Would just like to thank them all. Cannot be many care homes better than this, long may it continue.
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Review from Margaret S (Daughter of Resident) published on 12 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff extremely caring and treat Mum like they would treat their own mother.
Couldn't ask for more!
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Review from M H (Daughter of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care Mum has received has been exceptional. All staff and carers have treated Mum with genuine care and affection and with dignity. The atmosphere is warm and welcoming with daily activities. As Mum started to decline in health the level of care has been amazing, ensuring she is comfortable and
well looked after with her needs met over and above. It is a great comfort to the family to know she is being cared for by such committed and caring staff.
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Review from Gail N (Daughter of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved to Westleigh Lodge from another home where she was nursed in bed and had given up. Since moving to her new home she has improved so much, she is out of bed in communal areas, joining in with activities and walking again on a zimmer frame. The staff from management down have all been brilliant,
nothing is too much trouble, Mum is shown dignity and so much patience. She's even been out in the community which she's not done since before Covid. Can't thank the staff enough for all the excellent care they provide.
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Review from C B (Daughter of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been in Westleigh Lodge since March 2022. I cannot express the level of care and affection my Mum receives. It was never easy to let go as you always think you can cope. My Dad, brother and myself are so fortunate to have got Mum in Westleigh Lodge. We turn up any time of the day unannounced
and never need to make an appointment, nothing is too much trouble. I have two words - Thank You!
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Review from P W (Daughter of Resident) published on 7 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Westleigh Lodge is a fantastic care home. My mum has been a resident for over six years and throughout this time I couldn't have wished for better care, support and love, every member of staff has shown to all the residents and family members. The staff really do everything they can to provide a happy
home-from-home environment. I can't thank them enough for providing Mum with the care that I can't give her. Every member of staff is an absolute angel.
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Review from Andrew H (Son of Resident) published on 12 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad was on a discharge to assess bed at Westleigh Lodge, I just want to thank you all for the wonderful care and support you gave my dad whilst he was with you for those few weeks in May and June. It was a huge comfort to me to know that, as I lived such a long way from them he was being so well
cared for in your home. Thank you again, with best wishes.
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Review from Gordon B (Husband of Resident) published on 29 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good care home with caring staff, clean and obliging. No complaints so far.
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Review from Susan B (Daughter of Resident) published on 1 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The last two years have been very hard for all the staff, but they have really been fantastic. They are always very polite and friendly and happy to help visitors. Through the pandemic, they were very good with the visiting in the pod and in their rooms. My mother really loves them as she gets really
good care. I'm glad she lives here, so thank you all for your good care at Westleigh Lodge Care Home.
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Review from Tracy L (Daughter of Resident) published on 1 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Due to recent lockdowns/Covid etc., it is hard to comment fairly on food/activities as limited visiting. However, I know from previously that activities have been good and food provision that I know of. My mother is contented and to my knowledge is treated with respect, dignity and compassion. The staff's
communication with relatives is all excellent and I am completely happy with Mum's care.
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Review from John D (Husband of Resident) published on 31 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All my family are really happy that my wife (their mum) has been taken care of so well at Westleigh Lodge Care Home. Since she was moved to Westleigh two years ago, her health has shown a big improvement. All the staff are very helpful and we are so pleased with her level of care.
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Review from Ronald C (Husband of Resident) published on 31 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All I can say is most of the staff are very friendly and helpful and do take good care of my wife.
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Review from Kathleen H (Sister-in-law of Resident) published on 31 May 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very welcoming experience was shown by the staff, demonstrating loving care and attention to my brother-in-law. He is always clean and dressed well on every visit I make. The staff are always ready to help and discuss any questions you put to them. I am very happy with Westleigh Lodge Care Home and
feel reassured it was the right decision to select this care home for him. Always plenty going on to keep the residents happy, a first-class team showing 100% commitment.
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Review from Val H (Daughter of Resident) published on 23 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All I can say is that I am definitely satisfied with the care my father receives, the same as when my Mam was in Westleigh Lodge Care Home. Dedicated staff and contact easy if there are any problems.
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Review from D M (Wife of Resident) published on 17 August 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband moved into your care home in November 2019 from another home. We soon noticed an improvement in him- he seemed happier and enjoyed seeing friends and family again. He has a good relationship with care staff, who attend to his needs with care and consideration. Due to covid restriction visits
have been limited but we have felt reassured by emails, videos and photographs sent to us.
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Review from G P (Wife of Resident) published on 25 March 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband moved to Westleigh Lodge after spending 2 1/2 years in a different nursing home in Wigan. When he transferred he was not communicating or standing. He would not open his eyes or his mouth so was not eating or drinking. We thought he had 'given up'. He needs full and 100% care, and after only
24 hours was eating from a spoon and drinking. His eyes are wide open and he is trying to communicate and stand with assistance of 2 carers, we have seen a miracle. Thank you.
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Review from Louise M (Granddaughter of Resident) published on 14 February 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nanna was moved from a different care home to Westleigh Lodge for a number of reasons. The staff here are fantastic, they invest so much time, patience and specialist care into the residents.
I can honestly say on behalf of myself and my family; that our only regret is that my nanna didn’t move
to Westleigh sooner and get to spend more time here.
The staff treated my nanna for end of life care, and we couldn’t have asked for more. Unlike previous experience, my nanna was made to look very clean and comfortable at all times, we as a family, going through a very emotional time were also very well looked after by the staff here, and nothing was too much trouble for any of them.
Some carers really did go above and beyond comforting my nanna, in ways such as singing to her and showing her care and compassion - even making meals for our family visiting. We are truly very grateful to everybody at Westleigh, and the kind, professional service they have provided. Will always be appreciated.
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Review from E U (Daughter of Resident) published on 4 November 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Since my Dad has been in this home he has been far better looked after than in the previous place he was in. They are really professional and caring, all of them seem well trained. They are courteous and help my Dad greatly, the food always looks good and nutritional and plenty of it. They are always
checking on him and I am happy to say I feel very confident in all the care he is receiving. Hope they keep up the good work.
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Review from S M (Daughter of Resident) published on 30 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My dad was in hospital after several falls at his previous care home. We came to view Westleigh Lodge and was pleased with everything here. When Dad was discharged from hospital and came to live here the staff were amazing! They helped my dad with tender care, patience and compassion. Nothing is too
much trouble, my dad is happier, healthier and gaining weight. Genuinely cannot find fault with the level of care he is receiving at this lovely place. Fantastic!
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Current Review Score: 9.5 (9.520)

Overview of Review Score

The Review Score of 9.5 (9.520) out of 10 for Westleigh Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.570 for Westleigh Lodge Care Home is calculated as follows: ( (127 Excellents x 5) + (82 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 214 Ratings = 4.57
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Westleigh Lodge Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Sep 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Tina

Tina Dale

Job Title: Home Manager

Introducing Tina Dale
Home Manager at Westleigh Lodge, Wigan


What does ‘kindness’ mean to you?


“I firmly believe that kind care means providing the highest quality of care and always acting in the Resident's best interests.”


As a Registered Nurse, Tina has gained more than 16 years’ experience in providing care and support to older people living with dementia, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked for the company for a number of years, Tina closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Westleigh Lodge.


When asked what she enjoys most about her role, Tina remarked: “I love having the opportunity to make a difference to the lives of our Residents.”


Away from work, Tina enjoys reading, socialising and spending time with her family.


If you would like to find out more information about Westleigh Lodge, Tina has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westleigh Lodge Care Home to verify any information. View our terms and conditions. Westleigh Lodge Care Home has an Enhanced Service - more info.