Westleigh Lodge Care Home

Nel Pan Lane, Leigh WN7 5JT
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9.5 78 Reviews
  • Westleigh Lodge Care Home, Leigh
Set in beautiful surroundings on the outskirts of Leigh, Westleigh Lodge Care Home offers personalised nursing dementia care to older people.

The friendly and purpose-built care home offers a relaxing environment for residents, with plenty of spots for them to enjoy the quieter moments. There are a choice of lounge areas which feature comfortable and specially designed furnishings and residents also benefit from a range of comfortable and well-equipped bedrooms, with some offering views across the garden.

For meal times, Westleigh Lodge has a range of lovely dining areas where residents can relax and enjoy dining with family and friends or with other residents. The catering team work hard to make mealtimes a sociable and stimulating part of each day, designing menus that suit individual preferences and requirements.

Community is an integral part of life at Westleigh Lodge, residents are encouraged to get involved with the local community in whatever way they wish.

The care team is on hand to help make life at Westleigh Lodge enjoyable for every resident. By getting to know each person they support, the team encourage everyone to take an active part in life. Whether it be participating in the popular wellbeing and activities programme or embracing the quieter times, they are committed to helping residents to live life the way they choose, with the reassurance that they're receiving the kindest care and support each day.
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Care Provided by Westleigh Lodge Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Dementia Nursing Care
  • For a maximum of 48 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Pet Friendly (or by arrangement)
  • Gardens
  • Residents Kitchenette

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Nursing Dementia Care: from £1528
  • RESPITE Self-Funded Nursing Dementia Care: from £1682

These prices are only a guideline, please contact Westleigh Lodge Care Home to find out the exact price for your requirements.

Contact Westleigh Lodge Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Westleigh Lodge Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Christina Dale (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (48)
  • Single Rooms with Ensuite Wet Room (2)

Westleigh Lodge Care Home Reviews (78)

9.5

Westleigh Lodge Care Home has a Review Score of 9.5 (9.520) out of 10, based on 18 reviews in the last 2 years.
Over all time Westleigh Lodge Care Home has 78 reviews.

Overall Experience
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Date Published
  • 78
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Reviewer Connection to Westleigh Lodge Care Home
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Total of 78, showing 41-60
Review from Andrew S (Son of Resident) published on 21 August 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent Carers for my mother who recently passed away in the home. Professional and caring staff.
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Review from Diane Katie L (Daughter of Resident) published on 22 July 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
An excellent home. Caring and hard-working staff.
High standards of care. Well managed. Residents well cared for and relatives made welcome.
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Review from Catherine B (Wife of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care and support from all the staff.
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Review from Jean W (Sister of Resident) published on 10 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My sister is well looked after and cared for. Nothing is too much trouble for the staff on duty. I am satisfied with all the care and attention that my sister is getting.
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Review from Collette H (Friend of Resident) published on 1 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home has a friendly family atmosphere, staff are only too happy to help.
Since my friend went into the home she looks better, looked after and is putting on weight. Her family are happy as in her previous care home she was sleeping all the time, now she is more alert, so Westleigh Lodge are obviously
doing their jobs well.
Nice home.
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Review from C J (Daughter of Resident) published on 1 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff at Westleigh Lodge are professional, caring, polite and very helpful. I have seen a difference in my mum in 3 days of coming to Westleigh Lodge.
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Review from Pauline W (Daughter of Resident) published on 2 October 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was treated so well by all of the staff during her 2-year stay but during her last 3 days before she passed away, the love and care that all the staff gave her and my family was above and beyond exceptional.
They were so loving, caring and respectful and made my mum's last days perfect.
We
have some fabulous memories. Thanks to all the staff at Westleigh Lodge.
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Review from Michael B (Son of Resident) published on 27 April 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum seems to be happy here and likes the staff.
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Review from Mary C (Son of Resident) published on 8 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I think my mother needs are being met well. Great care home at Westleigh Lodge. All staff are always very nice to us when we visit and very helpful. If we need any help with anything, as we looked after mam for 10 years before she came in here, we know how hard this job is to look after old age and
dementia, so many thanks for all care given and well done all.
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Review from David T (Son of Resident) published on 8 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found the staff to be friendly and welcoming during my visits to see mum. They have looked after my mum extremely well during these difficult and challenging times and I would recommend the home to any friend who may need this type of support for any family members.
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Review from Colin B (Husband of Resident) published on 8 March 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is excellent and all the staff are great.


Nothing is too much trouble, the care is provided with care, dignity and compassion.

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Review from Norman R (Son of Resident) published on 5 January 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
This is my mums first year in the home and I find the staff very caring and helpful. My mum enjoys the activities and seems very happy in herself.
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Review from James M (Husband of Resident) published on 2 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I couldn't be more happy with the care and the home my wife gets and if she could, she would tell you that herself.
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Review from Karen L (Granddaughter of Resident) published on 2 October 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My grandma moved into Westleigh Lodge Care Home following a long struggle with vascular dementia. My grandma was becoming very depressed and started to lie in bed every day at home. She had no quality of life and started to deteriorate. After a few weeks at Westleigh Lodge Care Home, she was dancing,
singing and has become much loved by the staff. She has a laugh and joke with all. Westleigh Lodge Care Home has certainly given her a new lease of life.
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Review from M C (Daughter of Resident) published on 8 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The past 4 weeks my mother has been very poorly with a chest infection. The care and attention she gets is excellent. Over the year's they have gotten to know her very well, therefore my mother know's what she wants to do and what she does not want to do. She always gets what she wants, is looked after
and treated with great care. I have got to know all the staff from top to bottom in the home. If I ever have any concern it is dealt with straight away. One big happy family.
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Review from Christine H (Daughter of Resident) published on 3 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
It's amazing how the staff are so helpful, caring and loving towards my father. They all work so hard to ensure my dad and the other residents have the best experience with this terrible disease.
Thank you for providing my family with a life line.
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Review from C M (Wife of Resident) published on 31 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I had a very torrid tale prior to him becoming a resident in Westleigh Lodge. I cannot thank the manager and her team enough for their wonderful care and kindness to us both. We work very closely together to create the best environment and care my husband needs - my knowledge of him
and the team's professional knowledge and experience. The most important thing is the feeling of genuine care and affection for the residents as soon as you walk into the home. Our friends and family have also spoken of this. It's difficult to comment on activities as my husband won't engage in any.
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Review from K L (Son of Resident) published on 24 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff here are very good and passionate about the caring job they do. My mum has benefited from this and is very settled here. The home is friendly, clean, warm, we cannot fault the care she has been given.
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Review from Fiona P (Daughter of Resident) published on 17 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum was extremely well looked after and staff treated her like family.


She was very happy there. I would recommend Westleigh Lodge to other families of those with dementia.


Staff were also very alert to Mum's medical and health issues.

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Review from Steven H (Son of Resident) published on 24 April 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Just a compliment on what seems to me to be a good improvement on the food the resident are receiving. From the soup through to dessert, it looks appetising, like something the visitors could eat alongside their relatives.
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Current Review Score: 9.5 (9.520)

Overview of Review Score

The Review Score of 9.5 (9.520) out of 10 for Westleigh Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.6 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.570 for Westleigh Lodge Care Home is calculated as follows: ( (127 Excellents x 5) + (82 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 214 Ratings = 4.57
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for Westleigh Lodge Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Sep 2018

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (7)

Meet the Team (1)

Tina

Tina Dale

Job Title: Home Manager

Introducing Tina Dale
Home Manager at Westleigh Lodge, Wigan


What does ‘kindness’ mean to you?


“I firmly believe that kind care means providing the highest quality of care and always acting in the Resident's best interests.”


As a Registered Nurse, Tina has gained more than 16 years’ experience in providing care and support to older people living with dementia, to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for Residents.


Having worked for the company for a number of years, Tina closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident. She extends this caring approach to her colleagues and works closely with them to deliver care and support to Residents in a way that they gain the most benefit, in a warm and welcoming home.


She also works hard to arrange events and activities with nearby schools and clubs and is always keen to include the local community in life at Westleigh Lodge.


When asked what she enjoys most about her role, Tina remarked: “I love having the opportunity to make a difference to the lives of our Residents.”


Away from work, Tina enjoys reading, socialising and spending time with her family.


If you would like to find out more information about Westleigh Lodge, Tina has an ‘Open Door Policy’ and would be pleased to welcome you for an informal discussion.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Westleigh Lodge Care Home to verify any information. View our terms and conditions. Westleigh Lodge Care Home has an Enhanced Service - more info.