Ashton View Care Home, Wigan, Greater Manchester
Ashton View Care Home, Wigan, Greater Manchester
Ashton View Care Home, Wigan, Greater Manchester

Ashton View Care Home is located within a residential area of Ashton in Makerfield near Wigan. It is a 57-bedded property offering residential dementia, dementia nursing and nursing care. The home works closely with the local hospice to assist in providing specialised end-of-life care.

At Ashton View Care Home residents have a choice of lounge areas which feature comfortable and specially designed furnishings. The home provides comfortable and well-equipped bedrooms and encourages residents to personalise their room.

Ashton View chefs pride themselves on knowing the tastes of residents and preparing a choice of home-cooked, fresh, nutritional meals and catering for any dietary and cultural needs. At HC-One, experienced home managers and members of staff ensure kindness is at the heart of everything they do.

Group: HC-One

Person in charge: Roisin Doyle (Home Manager)

Local Authority / Social Services: Wigan Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 58 Service Users

Registered Care Categories*: Dementia • Old Age • Younger Adults

Specialist Care Categories: Alzheimer's • Bipolar/Manic Depression • Cancer Care • Challenging Behaviour • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Parkinson's Disease • Schizophrenia • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 58

Rooms with ensuite WC: 32

Facilities & Services: Separate Dementia Care Unit • Own Furniture if required • Close to Local shops • Near Public Transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Ashton View Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Bed Vacancies

posted 26 Jan 2018

Please contact us for information regarding our bed availability

Reviews

9.1 Ashton View Care Home has a Review Score of 9.1 (9.055)

The Review Score of 9.1 (maximum of 10) for Ashton View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 12 Reviews over all time. This Average Rating is also the rating value for Ashton View Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 6 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.538 for Ashton View Care Home is calculated as follows: ( (82 Excellents x 5) + (56 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 143 Ratings = 4.538

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 4.517 Points relating to the number of positive Reviews for Ashton View Care Home is based on 6 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 11.6 positive Reviews (58 registered maximum number of service users ÷ 5). 6 Reviews ÷ 11.6 Target = 0.517

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    9
  • Good
    3
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Ashton View Care Home?

  • Extremely LIKELY
    10
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Ashton View Care Home

  • Son of Resident/Service User
    4
  • Daughter of Resident/Service User
    3
  • Husband of Resident/Service User
    2
  • Friend of Resident/Service User
    1
  • Sister of Resident/Service User
    1
  • more

We have had many years of satisfactory help and assistance.

How likely would you be to recommend Ashton View Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Overall experience is good. Some staff more accommodating than others. Some discuss open dissatisfaction with each other in relation to changes affecting them within earshot of residents and visitors. However, some individual staff are excellent, accommodating and understanding. Some are genuinely compassionate, empathetic and make time to talk. Improved since new manager in position.

How likely would you be to recommend Ashton View Care Home? Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Good

Clare Sheehan, Care Advisor at Ashton View Care Home responded to this review on 31 Jan 2018:

Thank you for your review, we appreciate all feedback received as this helps us to improve our service where required. We are pleased that you are generally happy with the Care provision to your Father whilst he resides at Ashton View Care Home.
We have reviewed your concerns with the Home Management and we intend to address your concerns with all Staff through supervision and have agreed on a programme for this with the Home. We will remind all Staff that this is their workplace and Kindness and Respect should be displayed at all times to Residents and Colleagues alike.

The staff were very caring and helpful. Cheerfulness is very evident throughout the carers and nurses. Our brief contacts with other members of staff eg kitchen and cleaners have been very positive.

How likely would you be to recommend Ashton View Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

When my wife first went in I was very worried about how the staff would care for her. After a few days those fears soon went. The staff could not have been more caring, pleasant and very helpful. He has settled into the home now and is very well looked after. I could not ask for more from the staff. They have been fantastic from top to bottom.

How likely would you be to recommend Ashton View Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

In the last months of my mum's life, I found the staff/nurses/carers to be compassionate, caring, informative and helpful. The home is run very well and nothing was too much trouble for myself or my poorly mum.
She was treated with all the dignity and respect she deserved. I would recommend to anybody.

How likely would you be to recommend Ashton View Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Staff are so helpful to my friend, nothing is too much trouble for them. Lovely food as well.

How likely would you be to recommend Ashton View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Excellent care, activities can be lacking but generally good, high standard of food, cleanliness is up to standard, no smells in home. Residents treated with dignity and respect at all times I have seen.

How likely would you be to recommend Ashton View Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Excellent

Rooms: Satisfactory

Value for Money: Good

Very happy with the staff and carers. Dad very well supported.

How likely would you be to recommend Ashton View Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Staff very friendly, caring and hard working.

How likely would you be to recommend Ashton View Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My wife has vascular dementia and it was necessary for her to move into a care home. I was taken through all Ashton View by a manager and was very impressed with the home and decided to put my wife on the waiting list. In January this year she became a resident in the care home as a dementia patient and thanks to the staff she settled down quickly. The staff are fully trained/qualified and provide the best possible care including personal hygiene, medication, food, drinks, personal attention and friendliness. There is a comfortable lounge with TV, dining area and the bedroom is made homely. Visitors are made welcome. The staff keep me informed of my wife's health and willingly discuss any problems I may have concerning my wife. I did not want my wife to go into a care home but I am completely satisfied she is receiving the best possible care.

How likely would you be to recommend Ashton View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Smooth transition from hospital to the home. Excellent standard of care, no job is too small or big for this home. Cannot fault them!

How likely would you be to recommend Ashton View Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

The home is a pleasant environment. The staff are polite and approachable, and all the residents appear happy and content. The home is clean and the out door area is excellent. I have found coming to the home is a pleasure.

How likely would you be to recommend Ashton View Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Ashton View Care Home