Lakeside Nursing & Residential Home

Fantastic care given by all members of staff, from manager to office staff, kitchen staff and nursing staff. No request is too much trouble and support given to the family was priceless. Fabulous care home. Would recommend it to anyone.

Our experience of Lakeside Nursing and Residential Home was the best we could have asked for. The staff were amazing with my grandad who was very ill with lung cancer. We were made to feel very welcome, we spent a lot of the time there during the last weeks of his life and we couldn't have asked for any better care. They cared for my grandad with dignity and respect and on his last day, the love and respect we felt will stay with us forever. Grandad called you all angels and you truly are.

The care my mother has received during her time at Lakeside Nursing and Residential Home has been outstanding. Sadly my mum passed away recently but right to the end the love and care shown to her during this time will be a comfort to us in the future.

The care home is satisfactory in every way and is to be fully recommended.

I was very happy with my mother's care in Lakeside Nursing & Residential Home. The bedroom and public areas are bright and cheerful, always clean and well maintained. My mother enjoyed the meals and the menus always looked appetising but the most outstanding feature of the home is the staff. All members of staff were pleasant and friendly, treating my mother with great care and consideration especially in the last week before she was admitted to hospital when she was nursed superbly. I cannot praise the staff highly enough.

My dad lived at lakeside for 2 years eight months. He had very poor health, but was cared for very well. He was unable to be moved and for the majority of his stay was in bed. All staff from the nurses to the domestic staff always made time to stop and have a chat to him. As his health deteriorated they ensured he was comfortable and pain free. I cannot thank them enough for their kindness and support .

As a family we cannot thank the staff of Lakeside Nursing & Residential Home enough for their kindness and sensitivity in managing my father in law's final illness and death.

Having considerable experience on the receiving end of nursing care over recent years with other family members, we cannot sing the praises of the Lakeside management team loudly enough.

Both my godparents went into Lakeside in Jan 2015. They had a beautiful double room overlooking the lake. My godmother passed away on April 2015. My godfather was moved to an equally nice single room until he passed away this month. The care they both had was second to none and the home was a lovely place to be.

I have both personal knowledge and knowledge as a professional going into the home, and can find few faults.

Mum went to Lakeside for end of life care and was a resident for 3 weeks. We are so glad mum was in Lakeside, the home and care from all staff was 5 star. I would certainly recommend this peaceful clean and caring home.

Mum has been a resident at Lakeside for 3 years. Mum can be a real challenge and very awkward, the staff at Lakeside are very patient and good with her. Nothing is ever too much trouble for them, mum is looked after. When she was taken to hospital overnight she was welcomed back and made very comfortable. We have always felt part of a big family at Lakeside. They are all excellent.

From the management right through to the whole care team, the standard was excellent and delivered with such a personal and cheerful touch. The matron and deputy matron came in on their days off at the weekend during the final weeks of my father-in-laws life. This was certainly going the extra mile to ensure he has a peaceful end to his life.

The care provided 24/7 by every member of staff is exemplary. Dad was treated with total respect, dignity and understanding. All his nursing and psychological needs were addressed, staff treating him as one of their own, showing their genuine care and thoughtfulness. Standards are exceptionally high, everyone smiles and is genuinely happy, ensuring a positive culture is portrayed. Matron and deputy matron are excellent leaders/ role models and all staff 'go the extra mile' for the residents and their families. No concerns, just the utmost praise for a fantastic team - the best. Thank you.

The staff in this nursing home are so kind and thoughtful, helpful and absolutely 1st class. I would recommend this home to anyone.

Lakeside Nursing & Residential Home is a lovely homely place to be. The staff are wonderful, they looked after my nan brilliantly.

Staff are a credit to the care home. She was well looked after right to the end.

Mum was only at Lakeside for just over a week as she was terminally ill. We were so nervous after bad experiences in hospital but the care at this home was outstanding all staff happy and smiling, care mum received were second to none nothing was any trouble we are so very very grateful to have found such a lovely home for mum's last few days. Our whole family were impressed. We can not recommend this home enough.