Mahogany Care Home

The managers and the team have done an incredible job of turning this home around in the last couple of years. Our loved one is, unfortunately, bedridden now, so can’t join in with the many activities and pampering sessions that are provided in the lounge (which I know she would have loved a few years ago) but is cared for respectfully and with love from all the carers at Mahoghany! Thank you!

My mother passed away Friday 9/10/20. The staff at Mahogany have been exceptional. My mother had special needs and Mahogany catered for her and made us feel safe in their care. Cannot recommend them enough for all they have done.

My mum moved into Mahogany Care Home after she was discharged from hospital following a fall. This happened during the national Covid-19 lockdown. I cannot compliment the manager and her staff team highly enough. They have worked tirelessly to ensure that the well being of the residents is maintained. They have been professional throughout and have communicated openly and freely with our family. I would not hesitate to recommend the care home. All aspects of the care they provide are well-considered and planned, from activities to food and the safety of residents.

Mum has been at Mahogany since October 2018. Mum settled down after a while and although she didn't remember names she knew the girls and some of the residents. She enjoys a good laugh and has a cheeky sense of humour. She likes a dance and singsong when they have bands in the lounge. We thought we were going to lose her in March but she pulled through with the help of the girls who did and always do a brilliant job. We are very happy and know she's safe and well cared for. Love to see her on FaceTime and FaceBook. The girls have helped so much with helping to keep in contact with Mum, using their own phones sometimes. I know a lot of the residents and always try and have a chat with them and I always have a natter with the girls. Keep up the good work.

Thank you, Mahogany, do not know where gran would be without you.

My mum has been at Mahogany Care Home for 20 months. I'm happy with the warmth and care of the staff. Mum is a private person and she is allowed this privacy as well as company when she wants it.

My mum has been in the care home for over a year now and she is very happy and she enjoys eating all her meals in the dining room with her friends. She says every day how lovely the food is and every day she comments on how great the staff are to her. She can also have her own quiet moments to herself whenever she wants. We as her family are very, very happy that our mum's happy and settled and she enjoys her time in the lounge with all the staff.

What a lovely home. Every one of the staff is pleasant and can't do enough for my dad. The quality of care is amazing and they treat every resident as if they are a member of their own family. They start caring for your family member and become friends. The quality of meals are outstanding and my dad always enjoys his food. The home is spotless throughout and always smells nice. The staff always make you feel welcome at home. As well as caring for your loved one they also care about your feelings as a relative. The management team are very professional and the home is very well led. My dad is very well looked after he always looks and smells clean and tidy. I have ultimate respect and trust in this home and have no worries or concerns.

Lovely place, very clean and tidy. Carers actually care and help service users. Grandad is very happy in his new home.

Personally, I wouldn't have any issues staying there myself if the need ever arose.

My dear brother was resident at Mahogany for the last month of his life. The care that he got could not have been bettered. The nurses and carers were lovely and looked after him in the best possible way. After he passed away they took control and did everything promptly and with exceptional care and sympathy. A special mention should go to the manager, a lovely lady.

Mahogany Nursing Home is a wonderful place. We know our mum is well looked after and safe. We have peace of mind knowing that the staff look after mum's every requirement. Rooms are spacious, clean and bright. Staff are exceptional from cooks, cleaners, carers, admin, nurses and management. Food is plentiful and nutritious and the laundry is done to a high standard.

My mother has been at Mahogany Nursing Home for nearly three years. I have found the staff to be extremely caring and diligent with all the residents. All aspects of management and catering also the domestic side have been very impressive and my mother has enjoyed her stay there, she loves the carers and the domestics alike as they are so friendly and caring.

We would have liked his room to be a little larger though but as he has become familiar with it, we have accepted this.

Mum has been a resident for 2 years and during that time I have seen 3 managers come and go and bring unrest amongst the staff, causing discontent. Since the last manager departed and the new temporary manager was brought in the feeling of contentment is returning. All I care about is mum and her treatment so I notice the general atmosphere of the staff and in my opinion, the temporary manager is bringing stability and a more happy atmosphere. Also, the entertainment has improved thanks to the new activities coordinator.

Vast improvements in the last 6 months all to change of management and implementation of new policy's and procedures.