Dean Wood Manor

Spring Road, Orrell, Wigan WN5 0JH
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9.9 49 Reviews
  • Dean Wood Manor, Wigan
Situated in Wigan, Dean Wood Manor is a care home that provides long-term facilities for up to 50 elderly residents, as well as specialising in meeting the needs of dementia sufferers, who are able to maintain as interesting and active a lifestyle as possible under the home's care and guidance.

Each resident of Dean Wood Manor has their own personal care programme and benefits from 24-hour access to a well-trained staff, on hand for any problems or emergencies day and night.

The home runs an extensive range of activities and social events to keep up the spirits of its residents, as well as contributing to their mental, physical and emotional health.

Please view the Dovehaven Facebook page for further insight into life at the home.
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Care Provided by Dean Wood Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Dementia Care: from £1461

The current FNC rate at the time of admission will be added to the above rate.

These prices are only a guideline, please contact Dean Wood Manor to find out the exact price for your requirements.

Contact Dean Wood Manor to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Dean Wood Manor to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Jane Davies (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (50)

Parking

  • Parking onsite for residents and visitors

Dean Wood Manor Reviews (49)

9.9

Dean Wood Manor has a Review Score of 9.9 (9.852) out of 10, based on 26 reviews in the last 2 years.
Over all time Dean Wood Manor has 49 reviews.

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Reviewer Connection to Dean Wood Manor
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Total of 49, showing 21-40
Review from Susan S (Daughter of Resident) published on 20 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Management and staff are excellent.
Nothing is too much trouble for them.
Can't fault Dean Wood Manor in any way.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you for your five-star review; it is very much appreciated. Kind regards.

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Review from C A (Daughter of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad has been in Dean Wood Manor for nearly two years, he is so well looked after by the brilliant staff who are all so kind and caring, nothing is to much trouble for them. Dad is always treated with respect and dignity... what a great team they are.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you, our team will be so pleased to receive your appreciation, they work so hard to ensure that residents are safe, well and happy. Kind regards.

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Review from Susan L (Daughter-in-law of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our dad has been a resident in Dean Wood Manor for nearly two years now... the staff are amazing with him, nothing is to much trouble for them. The deputy manager and the home manager are always on hand to help and reassure us should we need it! Can't thank them enough.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Your thanks are much appreciated by all. We appreciate it that you have taken the time and trouble to review our care and facilities and given a five star rating. Thank you. Kind regards.

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Review from Robert G (Husband of Resident) published on 14 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has been in Dean Wood Manor for nearly two years now, I am very pleased with the way she is looked after and when I visit she is always presented clean and tidy. Her room is always clean and her bed is clean and changed on a regular basis. The management and staff are excellent. The garden facilities
have just been upgraded and is a joy to be in in summer.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you very much for taking the time and trouble to review Dean Wood Manor. Your comments and ratings come from a place of experience and will do much to reassure those families who are searching for care for their loved ones. Kind regards.

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Review from Ann H (Wife of Resident) published on 12 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband has been in Deanwood Manor for 5 years now. The staff are brilliant and the management are there for whatever you need to know. A very happy place. The grounds in the summer months are great for outdoor activities.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

What a wonderful five star review. Thank you for your kind words, they are appreciated. Kind regards.

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Review from David L (Son of Resident) published on 12 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
After a lengthy stay in hospital, we as a family decided our dad needed twenty four hour nursing care due to his health and dementia problems. After research, inquiries and looking at several care homes we visited Deanwood Manor. From walking into the home and speaking to staff it was a unanimous decision
that it was the perfect place for him. Deanwood Manor have met all his needs and looked after him like he was a member of their family. The management and all the staff are absolutely fabulous, caring and lovely people. I couldn’t wish for better people to look after our dad.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

It is our pleasure to care for your father, as it is all of our residents. We very much appreciate your kind words. Kind regards.

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Review from J M (Friend of Resident) published on 27 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very pleased how the patient is looked after. She seems quite settled and clean.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you very much for taking the time and trouble to review Dean Wood Manor, it is appreciated. Kind regards.

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Review from M F (Daughter of Resident) published on 25 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff and management go above and beyond. My dad has been so much happier since going into Dean Wood Manor. He's always clean and tidy, well-fed and comfortable, they have bought a smile back on his face, they never walk past him without a wave or a hello. This is something small but means the world
to him. The management are exceptional, they always keep the staff in check and make everything is how it should be.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you, your kind words will be very much appreciated by the team at Dean Wood, who work so hard to ensure that residents receive the very best of care.

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Review from Jason D (Son-in-law of Resident) published on 25 April 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father-in-law receives excellent care in Dean Wood Manor, he’s treated with respect and is well cared for with plenty of activities going on for residents.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you very much for your kind comments and five stars ratings, we very much appreciate them. Kind regards.

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Review from M D (Son of Resident) published on 25 April 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Strong, caring leadership with engaged staff. Residents are treated with dignity and as individuals. Excellent grounds and gardens.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you very much for taking the time and trouble to review Dean Wood Manor, it is very much appreciated. Kind regards.

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Review from Claire P (Daughter of Resident) published on 24 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother had Vascular Dementia and was very active being transferred from a temporary stay in another care home to Dean Wood Manor in December 2020. For anyone worried about is this the right place for my loved one, this is the place. Please know the team at Dean Wood are first class, friendly, honest
and always approachable creating a safe space for all the variety of residents that currently reside there. They have experienced event coordinators and events like sing-along concerts to help build a community feel with residents and visiting families. My mother loved every second of her time there.
Sadly my mother succumbed to Dementia and was put on end-of-life care recently passing away. She was a treasured member of the home and loved by all the staff who always had a biscuit and a hug for her and us. The team were always dignified and supportive as my mum passed away, supporting us as well. This is a wonderful home, thank you to all that cared for my mum.
Reply from Jane Davies, Home Manager at Dean Wood Manor

Thank you very much for writing a review. Your thanks will certainly be passed on to the team here at Dean Wood Manor, as they were so invested in delivering the very best of care of your mum. To say she was special to us is an understatement and we all send our heartfelt condolences to you at this sad time. Your comments and ratings will do so much to help other families who are searching for care for their loved ones. Feedback from family members who are very involved in the life of a home is extra special and so helpful to others when they are making such a difficult decision. Kind regards.

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Review from Stephen P (Son of Resident) published on 3 January 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident for over seven years in Dean Wood Manor, and in that time, she has received the best care we could have asked for. Each member of staff has not only treated my mum as part of a family but treated her with the dignity and respect she deserved. As a visitor, we have been treated
with the utmost respect and have been kept informed of everything that has been going on in the home and any issues or concerns that may have arisen with my mum. All the staff were very friendly and made us feel welcome every time we visited.
Reply from Alison Foreman, Head of Corporate Development at Dean Wood Manor

Thank you very much for your kind comments and ratings for Dean Wood Manor, the manager and her team will very much appreciate that you have taken the time and trouble to write a review. The whole team at Dean Wood Manor are dedicated to the residents of the home and also the support of their family members. It is certainly a happy home where residents are supported to be safe, well and settled. Kind regards.

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Review from Kirsty S (Daughter of Resident) published on 28 October 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been cared for at Dean Wood Manor for more than three years. The home and gardens are clean and well-maintained and the team are attentive, and thoughtful and has been generous with their care throughout the different stages of my mum's illness. Throughout her stay at Dean Wood Manor my mum
and our family have been treated with kindness, compassion and warmth and we are very grateful for the security we have felt knowing that my mum is loved and cared for.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you very much for taking the time to write a review of Dean Wood Manor. Your comments are very much appreciated and will give reassurance to those searching for dementia nursing care. The Manager and her team are certainly dedicated to the residents and their families and this is certainly reflected in the standard of care they provide. Kind regards

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Review from Jean H (Friend of Resident) published on 25 October 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been visiting my friend for some time, I find Dean Wood Manor an absolutely beautiful care home. From my experience, they are so well cared for, all staff are so kind and they treat the residents with dignity and respect. When you enter the home you notice how happy everyone is and how very clean
it is. The food they provide is first-class. If anytime I have to go into a care home, it would be Dean Wood Manor without a doubt. Thank you to everyone in Dean Wood Manor for your love and care.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you very much for your review and comments, we certainly appreciate your positive feedback and overview of the home as the manager and her team work so hard to ensure that everyone is well cared for. Your thanks will be very much appreciated. Kind regards.

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Review from Stephen L (Son of Resident) published on 26 May 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Dad had to move out of the borough to find a home that could meet his needs. Thankfully, he moved to Dean Wood Manor. The manager and her team are excellent. Nothing is too much trouble, everyone is always friendly and welcoming. We are 100% happy with the care that Dad is receiving. If we were offered
the opportunity to move Dad into another home, within the borough, I would refuse. He is getting the best care available at Dean Wood Manor. Thanks to the manager and her team.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you very much for your wonderful comments, the team will be so pleased that you are pleased with the care and your dad is '100% happy'. We do appreciate you writing a review, it will do so much to reassure those searching for dementia nursing care, which can be a daunting task. Kind regards

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Review from Marie H (Sister-in-law of Resident) published on 28 March 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister-in-law was well cared for at Dean Wood Manor for five years before she passed away recently. She had been suffering from dementia for the duration of her stay and received excellent care throughout this time. Due to her condition, there was no opportunity for me to communicate with her directly
but it was always evident that she was well cared for: always clean, tidy and well hydrated. The manager and staff took a personal interest in her and made every effort to make her comfortable. During the pandemic, I made regular telephone calls to check up on how my sister-in-law was. Every member of staff I spoke to was polite and helpful and made sure that I had up to the minute information. During the last year, there were many times that we were close to losing my sister-in-law but everyone took time to spend with her and keep her as comfortable as possible. Thank you to the manager and all the staff. You have been a source of support and comfort throughout.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you very much for writing a review for Dean Wood Manor and we send our condolences to you and your family for your loss. Your comments will certainly be reassuring for other families who take the difficult decision to place their loved ones within a care home, especially when the care required is centred around dementia care needs. Your comments regarding the care and attention given by the Dean Wood team are gratefully received, they work so hard to ensure that each resident feels safe and happy. Kind regards.

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Review from William S (Husband of Resident) published on 10 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The majority of the staff seem to relate with the residents in a caring manner with affection. I am very confident that my wife is cared for which makes me feel warmth towards the staff. They tend to my wife's needs and show genuine affection.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you very much for taking the time and trouble to review our home. The team work so hard to ensure that residents feel happy, safe and well. There is no doubt that it is a very challenging job at times and your kind comments about their 'genuine affection' will, I'm sure, give them a real 'boost'. Kind regards

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Review from Beryl F (Wife of Resident) published on 9 December 2021 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband had dementia and various medical problems; he also had frequent falls. He became too much for me to cope with, so I had no choice but let him go. I chose Dean Wood Manor because one of my old friends was in this one, and I visited her and watched the staff. I have been happy for him to be
under their care.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you very much for taking the time and trouble to review Dean Wood Manor; we do appreciate it. Kind regards.

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Review from Martin S (Son of Resident) published on 8 December 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Fantastic help when we needed it from the staff with Mum's passing. Also, Dad is looking very well, not seen him like this for a while.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Many thanks for taking the time and trouble to review Dean Wood Manor. We very much appreciate your comments and ratings, as they will reassure all of those families who are searching for dementia nursing care. Kind regards.

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Review from Diane D (Daughter of Resident) published on 9 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
There has been a vast improvement in the care home since new management took over. All the staff are loving and caring towards all the residents, which elevates a huge pressure from the families. I would have no hesitation in recommending this care home.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you for your wonderful 5* review. Your comments will be passed on to the team at Dean Wood who will be so pleased to know that you are happy with the care provided. Many thanks for taking the trouble to submit your review. Kind regards.

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Current Review Score: 9.9 (9.852)

Overview of Review Score

The Review Score of 9.9 (9.852) out of 10 for Dean Wood Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.852 for Dean Wood Manor is calculated as follows: ( (260 Excellents x 5) + (45 Goods x 4) ) ÷ 305 Ratings = 4.852
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Dean Wood Manor is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Jane

Jane Davies

Job Title: Home Manager at Dean Wood Manor

Welcome to Dean Wood Manor, where we are dedicated to creating a warm, supportive and homely environment for our residents.

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