Dean Wood Manor

Spring Road, Orrell, Wigan WN5 0JH
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9.9 49 Reviews
  • Dean Wood Manor, Wigan
Situated in Wigan, Dean Wood Manor is a care home that provides long-term facilities for up to 50 elderly residents, as well as specialising in meeting the needs of dementia sufferers, who are able to maintain as interesting and active a lifestyle as possible under the home's care and guidance.

Each resident of Dean Wood Manor has their own personal care programme and benefits from 24-hour access to a well-trained staff, on hand for any problems or emergencies day and night.

The home runs an extensive range of activities and social events to keep up the spirits of its residents, as well as contributing to their mental, physical and emotional health.

Please view the Dovehaven Facebook page for further insight into life at the home.
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Care Provided by Dean Wood Manor

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care

Care Types Provided

  • Dementia Nursing Care
  • For a maximum of 50 Service Users

Dementia Care Types

  • Advanced/Complex Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Nursing Dementia Care: from £1461

The current FNC rate at the time of admission will be added to the above rate.

These prices are only a guideline, please contact Dean Wood Manor to find out the exact price for your requirements.

Contact Dean Wood Manor to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Dean Wood Manor to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Jane Davies (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: No
  • Number of floors: 2

Room Information

  • Single Rooms (50)

Parking

  • Parking onsite for residents and visitors

Dean Wood Manor Reviews (49)

9.9

Dean Wood Manor has a Review Score of 9.9 (9.852) out of 10, based on 26 reviews in the last 2 years.
Over all time Dean Wood Manor has 49 reviews.

Overall Experience
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Date Published
  • 49
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  • 26
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Reviewer Connection to Dean Wood Manor
  • 15
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  • 2
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Total of 49, showing 41-49
Review from K W (Daughter of Resident) published on 9 September 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since the manager took over, Dean Wood Manor Care Home has improved 100%. The staffing levels have vastly improved, so too has staff morale making the care home and its residents a lovely place to be. All the staff now work together as a team providing the best care any family could wish for, for their
loved ones. I would recommend this care home to anyone.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Many thanks for your wonderful 5* review, the manager and her team will be so pleased to know that you would recommend the home to other families searching for care for a loved one. The team work so hard and appear to have so much fun with residents. We are always so pleased to hear family feedback. Thank you for yours. Kind regards

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Review from R G (Husband of Resident) published on 7 May 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Overall excellent care. The staff very pleasant and caring, and helpful. Rooms always clean and tidy, My wife is always clean and tidy and well presented. When you enter these premises your made welcome, also the home is in beautiful surroundings. Very pleasant indeed. Overall very satisfied and pleased.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you very much for taking the trouble to review Dean Wood Manor. Your comments are very much appreciated and the team at the home will be glad to know that you are 'satisfied and pleased'. Kind regards

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Review from Maxine H (Daughter of Resident) published on 5 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't express how much I appreciate the staff at Dean Wood for coming to my aid after my mam had a serious fall resulting in a broken hip! Both myself and mam was looking after my elderly dad with dementia and we were both struggling before she had her fall. I rang Social Services and after a stressful
weekend. The social worker found Dean Wood and the manager rang me within five minutes, I was so impressed. They listened to me and gave me time to give my dad his tea and when we got there, they welcomed him straight away. Staff helped me take the things out of the car, clothes, medication, personal bathing stuff etc. The communication was excellent, they didn't mind me ringing asking about him. They had a pod set up so I could visit and see how he was, and he joined in with activities and staff took photos and sent them to me. He was there for respite but I would recommend Dean Wood to anyone needing a home for people suffering from dementia and or other nursing problems.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you for your review. Your kind comments are very much appreciated by all. The whole team works hard to ensure that every resident receives the very best of care and attention. We also hope to extend that same kindness to family members as well. Kind regards.

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Review from Janette B (Daughter of Resident) published on 5 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was admitted to Dean Wood Manor from the hospital during Covid, so as a family we were unable to choose a home that we deemed most suitable for her. However, we are more than satisfied and happy that Mum was placed at Dean Wood Manor. Mum is currently in Woodlands Unit. Her principal carer is a
role model for the rest of the team and nothing is ever too much trouble, always going above and beyond. The care is second to none, Mum is always well presented, clothed, showered, nails and hair done. It often takes longer to do tasks with Mum such as at mealtimes but this is never too much trouble for the entire team on Woodlands Unit. She is treated with respect and love. I feel like Mum is treated as a family member and it is such a relief knowing that Mum is being looked after so well, especially in the current circumstances. Thank you to the team at Deanwood Manor especially Woodlands Unit for their care and support shown to our loved ones.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

Thank you for your 5* review, it is very much appreciated by the whole team. Your words will do much to reassure others about bringing their loved ones to a care home at this time. Kind regards.

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Review from Lucy B (Granddaughter of Resident) published on 5 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Thank you so much to the team at Dean Wood Manor, especially the Woodlands Unit, for their care, love and support shown to my Grandma. Grandma entered Dean Wood during the Covid pandemic which was unsettling for her and us as a family as we did not know much about the home and could not view it beforehand.
However, we were quick to realise that the staff are fantastic, treating our relative like their own, with complete dignity and respect. Recent new management has changed ways of working and this has only served to enhance the care and support my grandma receives. Special mention to the Woodlands Unit for everything you do for our loved ones whilst they are in your care.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

What a wonderful, touching review. Thank you for rating us 5 stars, it means so much to the team to be recognised for all that they do for residents. A special 'well done' to the Woodlands of course. Kind regards.

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Review from Deborah G (Daughter of Resident) published on 14 April 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum was moved to Dean Wood Manor last July, during COVID. I had to move her quick and I was aware this home had bad reviews over the last so many years. Various people I know advised me not to send my mum there! I believe everything can improve with the right company and manager and Deanwood definitely
has, management and staff have worked so hard these last 12 months throughout Covid. My mum arrived at Deanwood in July, due to Covid I had to leave her on the doorstep with people who didn’t know her and she didn’t know them, it broke my heart. I would like to thank everyone from the bottom of my heart for looking after my mum so well, the last home made her move ASAP as they couldn’t cope with her! She is so settled at Deanwood. Her behaviours have calmed so much, she doesn’t take hardly any of the meds she was taking to calm her at the last home. She is happy, comfortable and enjoying her life.
Reply from Alison Foreman, Head of Sales and Marketing at Dean Wood Manor

We want to thank you for your wonderful review. To know that after all of the uncertainty and worry, your mum is 'happy, comfortable and enjoying her life' is all we need to know. Thank you for sharing your experience of how the home is today, how the team's dedication and care is making all of the difference in the world to residents and their families. Kind regards.

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Review from L S (Husband of Resident) published on 10 June 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have always found Dean Wood Manor care home to be a friendly and welcoming place to visit over a period of two years. I have visited at least four times a week over this period and have always found everything quite good. The staff have always been helpful with my wife and I have been very pleased
with the care she has received.
Reply from Liz Darley, Home Manager at Dean Wood Manor

Thank you so much for your kind words. We at Dean Wood Manor really appreciate your comments.

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Review from Jean A (Wife of Resident) published on 9 June 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband only went to Deanwood a few weeks ago so I didn't get a chance to see much before the virus lockdown. Everyone has been very good and kind, especially one of the carers doing video chats to us.
Reply from Liz Darley, Home Manager at Dean Wood Manor

Thank you for your kind words, we at Dean Wood Manor really appreciate it.

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Review from Susan W (Daughter of Resident) published on 29 May 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I live over 100 miles away from the home so visiting is often difficult. However, on every occasion I have found Mum in good spirits and well cared for. The staff have an excellent attitude and are always helpful and supportive. They maintain regular contact with me by phone and I feel part of Mum's
care. I have no concerns leaving Mum in their care. During the COVID-19 lockdown they have been excellent.
Reply from Liz Darley, Home Manager at Dean Wood Manor

Thank you for your kind words, our residents well being and happiness is essential. We really appreciate your review.

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Current Review Score: 9.9 (9.852)

Overview of Review Score

The Review Score of 9.9 (9.852) out of 10 for Dean Wood Manor is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 26 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 26 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.852 for Dean Wood Manor is calculated as follows: ( (260 Excellents x 5) + (45 Goods x 4) ) ÷ 305 Ratings = 4.852
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Dean Wood Manor is based on 26 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 26 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 5 Aug 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Jane

Jane Davies

Job Title: Home Manager at Dean Wood Manor

Welcome to Dean Wood Manor, where we are dedicated to creating a warm, supportive and homely environment for our residents.

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