Shawcross Care Home

No complaints.

My mother has been in Shawcross Care Home for nearly four years. I know 24 hours a day she is in good hands, clean, safe and comfortable. Nothing is too much trouble for the staff who work hard and are always on hand. The home is welcoming, clean and well managed.

Overall, the home is good, clean with good facilities but could benefit from more staff.

I think that this care home overall is good. Sometimes my nan can be taken to bed too late or too early. Sometimes families concerns aren't acted on immediately, but I understand they are busy.

Overall, I would say the home have made improvements but there is still room for improvement. I have voiced my concerns but feel these aren't taken onboard as quickly as I would like.

All in all, I am very happy with dad's care.

Happy with Grandad's care. He has settled very well into Shawcross Care Home. Staff are excellent and very friendly.

After a very upsetting time having ot choose nursing accommodation so quickly, the staff made the transition much easier to deal with. Very welcoming, helpful and caring. Everybody in the home finds time to speak and update you daily. Would certainly recommend.

Very happy indeed. My mums welfare is my main priority and she is well looked after in here so pleased with everything.

I would like to thank all the staff from the management to the cleaners, they are so dedicated. I think this care home should be an example to all other care homes should be managed. Well done on an excellent achievement.

After looking at care homes in our area, our family decided that Shawcross was our first-class for my husband who needs E.M.I care. We found the home clean and roomy bedrooms with a good sized window with a view of the road. We found the staff very caring not only to my husband but to all our family, greeting us with first names, which made us feel they cared about family as well as residents. The activities they provide for the residents is very good and they encourage them to take part.

I am very happy being here in Shawcross. I am well looked after with lots of care and attention.

From my initial meeting with the care home manager showing us around to my Dad moving in, I felt at ease with the person and the home. I had looked around many homes and this stood out as far fresher in appearance and looked spacious and homely in the communal areas. Once Dad had moved in, I felt most staff whom I came across to be friendly and caring. Dad had some settling in issues and they dealt with them swiftly.

I have always found the home to be very personal, caring and interested in patient care. The staff are professional and helpful. The room my nan has is fantastic and perfect for her needs.

Very attentive to my mother in law's needs. Staff have a good background knowledge of my mother in law and make it feel like home.

My Mum has been here for over a week and I am very pleased with their standard of care, cleanliness. Her room is en-suite. The cleanliness of the communal room, entrance and Mum's room is of a very high standard. The staff are all very pleasant, caring and know some of my Mum's preferences in just one week. I feel like this is a home from home. It has a good reputation and was recommended by a neighbour too (the best recommendation is 'word of mouth').

Excellent service provided by staff for my grandad. Food choice is good and activities are always ongoing. I would certainly recommend Shawcross Care Home to anyone who was considering it.

I come here everyday and it's like a home from home. The management and staff are doing a great job. I can't praise them enough and I recommend Shawcross to anyone who talks about care homes to me.

We have visited my mum's friend and old neighbour and found him to be much happier and more settled in Shawcross. The staff are so caring of him and his needs. The room is bright and comfortable. He is enjoying food again, is safe and secure.

The staff are so kind and considerate with their residents. They take care to get to know all their personalities likes and dislikes. They make sure that the residents are happy safe and secure, their welfare comes first and nothing is too much trouble. The home is bright and colourful with lots of extra thoughtful touches like frames with wool or jewellery for the residents to use. Guitars and photos, mementos and memory joggers on the walls to make a friendly homely atmosphere.