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Westwood Lodge Care Centre

Brookview, Helmsman Way, Off Poolstock Lane, Wigan, Greater Manchester WN3 5DJ
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The staff are excellent they are lovely and thoughtfulAnn D(Daughter of Resident/Service User)
Westwood Lodge Care Centre, Wigan
Westwood Lodge Care Centre, Wigan
Westwood Lodge Care Centre, Wigan

Westwood Lodge Care Home, situated in a peaceful residential area just outside Wigan, is a friendly and purpose-built home offering personalised nursing care.

Inside, the home boasts patio, premier and en-suite bedrooms, as well as a variety of places for residents to relax, dine, exercise and socialise including a hair salon, hobby room and large garden.

With a wealth of knowledge and experience in the care sector, the Home Manager leads...  

Care Provided by Westwood Lodge Care Centre

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 76 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Acquired Brain Injury (ABI)

Facilities

  • Own Furniture if required
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,336From £1,471

Contact Westwood Lodge Care Centre to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Alison Eden(Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: -1
  • Last Refurbishment: 2025

Room Information

  • Single Rooms (76)

Westwood Lodge Care Centre Reviews (74)

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9.3

Westwood Lodge Care Centre has a Review Score of 9.3 (9.262) out of 10, based on 16 reviews in the last 2 years. Over all time Westwood Lodge Care Centre has 74 reviews.

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Review from V K (Wife of Resident) published on 11 June 2019 Submitted via Postal Card
Overall Experience
The carers do treat the residents with care and respect, which sometimes is very difficult when so short staffed. That happens regularly.
The rooms could do with an update, especially the carpets which are unhygienic. They are cleaned regularly but it would be better with floors which could be cleaned better.

Also an update on the food.

Reply from Clare Sheehan, TBC at Westwood Lodge Care Centre

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your kind comments regarding our staff team; we have worked hard to recruit the right carers and nurses to the home and following a very successful recruitment campaign the staff...  

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Review from John C (Son of Resident) published on 10 June 2019 Submitted via Postal Card
Overall Experience

My family and I have no complaints about any members of the staff that work in the home. They have all been fantastic in the way they have cared for my mum. The staff from top management to nurses, carers and all the rest of the staff are very caring and can't do enough for my mum in everything they do.

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Review from Lynn T (Daughter of Resident) published on 5 June 2019 Submitted via Postal Card
Overall Experience

My mum has been here for 2 years thanks to the excellent care of the nursing staff. They have provided medical care in line with her and the family's wishes to avoid the stress of hospital treatment. All the staff are very caring, they are always welcoming and the cleanliness is good.

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Review from Dorothy T (Resident / Service User) published on 3 June 2019 Submitted via Postal Card
Overall Experience

Everything about the home is very good. All the staff are easy to get on with and I feel really content here. It is more like a hotel than a home. Everywhere is spotless.

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Review from Michael B (Son-in-law of Resident) published on 14 May 2019 Submitted via Postal Card
Overall Experience
The home and care staff work to a high standard.

My only advice is for air fresheners to be placed along corridors as the air was stale and unpleasant on our frequent visits.

Reply from Claire Hurworth, Care Line Manager at Westwood Lodge Care Centre

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and staff who work hard to deliver high standards of quality care at all times. Having reviewed your comments, we have revisited our procedures with the senior housekeeper and our hospitality specialist.

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Review from B B (Wife of Resident) published on 2 April 2019 Submitted via Postal Card
Overall Experience
I have been satisfied with the care my husband has received over the past five-plus years. He is clean, comfortable, warm and well fed.
The home is always clean and warm - never any odours such as I have found in other homes I have visited.

All-around high standard.

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Review from K H (Daughter-in-law of Resident) published on 14 March 2019 Submitted via Postal Card
Overall Experience

Care and compassion of the staff at the care centre were exceptional. In particular, the lead medical staff on duty showed a willingness to go above and beyond. Facilities were acceptable.

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Review from Antony H (Son of Resident) published on 12 March 2019 Submitted via Postal Card
Overall Experience
My dad spent his last few weeks here. I was impressed at how genuinely concerned the staff were about my dad. The staff make this place, the nurses and management made me and my family feel welcome and more importantly, made my dad feel at home, feel comfortable, feel looked after.

I honestly feel my dad thought of the staff as his friends as well as carers. They were great and I am glad they played a part of his life at the end.

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Review from Alison B (Son of Resident) published on 22 January 2019 Submitted via Website
Overall Experience

Although my Father only stayed 8 days in Westwood, we could not have chosen a better place for him to spend his final days. The quality of care and attention all the members of staff showed was exceptional, not only to him but to all our family who visited. I stayed with him on his last night as he passed peacefully, with the dignity and respect he deserved. Our family cannot thank you all enough.

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Review from Pat P (Daughter-in-law of Resident) published on 18 January 2019 Submitted via Website
Overall Experience

My father in law was welcomed into the home on 8th January 2019. Sadly he passed away on 17th. During his brief stay, he was well cared for by staff who were caring and very professional. Dad was treated with dignity and respect and so were his family who benefitted from an open visiting policy. The facilities are excellent overall and a clean, safe environment. The manager was very open, informative, and supportive. The care staff and manager enabled Dad to die peacefully and with dignity and his family present. As a family, we can't thank them enough.

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Review from Eric T (Son of Resident) published on 15 January 2019 Submitted via Postal Card
Overall Experience
My mum was admitted to Westwood Lodge in October 2018 for end of life care.

Since then, she has grown in both health and strength thanks to the fantastic care given to her by the extremely hardworking staff who are now her friends as well as her carers.

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Review from Barry Y (Son of Resident) published on 2 August 2018 Submitted via Website
Overall Experience

My mother spent a very peaceful and dignified month in Westwood Lodge prior to passing. Paliative care was excellent and management, supervisors, nurses and staff were very thoughtful, thorough, caring and professional.

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Review from Kathleen M (Friend of Resident) published on 25 July 2018 Submitted via Postal Card
Overall Experience

I have been visiting my friend at Westwood Lodge for the last two and a half years and that all the staff are very polite and obliging.

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Review from S F (Brother of Resident) published on 24 July 2018 Submitted via Postal Card
Overall Experience

She receives excellent care and attention at Westwood Lodge.

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Review from Susan S (Daughter of Resident) published on 24 July 2018 Submitted via Postal Card
Overall Experience

After having a stroke, my Dad moved into Westwood Lodge in June 2018. My Dad needs a lot of care and has vascular dementia. Overall we have been pleased with the care and support. Just a few problems with lack of numbers of carers, but this seems to have been resolved. The staff are amazing and take good care of my Dad, take time to show consideration and dignity to all. There is a lovely atmosphere in the home. The staff have also shown kindness and support to me and my family.

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Review from Norma H (Wife of Resident) published on 20 July 2018 Submitted via Postal Card
Overall Experience
Carers overall very good. Nurses as well. The only fault I have is when things that attended to by workmen i.e. Lengthening the bed, mending the hoist it takes too long.

My husband's bed has been reported for 4 weeks and still no one has been, I also think rooms could be hoovered more and urine bottles removed from overbed tables.

Reply from Clare Sheehan, Careline Advisor at Westwood Lodge Care Centre

Thank you for your review, we value all feedback as this helps us to improve our service where required. It is with deep regret that we were unable to have your relative's bed extensions placed in a timely manner, unfortunately, we were transitioning maintenance operatives at the time and there was...  

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Review from Stephen John Y (Son of Resident) published on 12 July 2018 Submitted via Postal Card
Overall Experience
Mum is confined to bed unfortunately so it is bedside care on an hourly basis.
Very good and friendly staff and managers seem good too although agency at times.

Very happy so far and would recommend these facilities and the workforce without hesitation. Very pleased.

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Review from Elizabeth Anne R (Niece of Resident) published on 2 May 2018 Submitted via Postal Card
Overall Experience

Overall the home is good. Problems involving aunt and a member of staff that has been addressed and staff dealt with by police. Keyworkers now back in and running. When I have been at meal times, I can't tell what the food is when aunt asks. Better prepared fresh food needed, and fruit (I have mentioned this a few times before). Safety of entrance to home has been addressed now after a break in, seems to be working well.

Reply from Clare Sheehan, Careline Advisor at Westwood Lodge Care Centre

Thank you for your review; we value all feedback as this helps us improve our service where required. We would like to apologise for any concerns your Aunt has had regarding the food service at the Home. We are currently in the process of recruiting new staff to the catering team and the quality of...  

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Review from Philip F (Son of Resident) published on 26 March 2018 Submitted via Postal Card
Overall Experience
Mum has been here for 2 weeks up to now and will be a resident for a few months.
Up to now, we have been looked after with good information, good care, good one to one.
Mum is kept clean, comfortable and quite happy during the long period of recovery.
Everyone is friendly.

The facilities are very good and the room that mum is in is lovely and clean, as are the general public areas.

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Review from Alan G (Son of Resident) published on 9 March 2018 Submitted via Postal Card
Overall Experience

Always well cared for, and really respectful towards my dad.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 25 February 2023
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (15) & Events (0)

News
  • 04 Jun 2025

    HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...

  • 20 Nov 2024

    HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...

  • 18 Nov 2024

    HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...

Upcoming Events

There are no upcoming events for Westwood Lodge Care Centre.

Awards / Recognitions (7)

  • 30 Jan 2026Recipient: HC-One
  • 28 Feb 2023Recipient: HC-One
  • 28 Feb 2020Recipient: HC-One

Accreditations

There are no accreditations posted yet for Westwood Lodge Care Centre.

Meet the Team (0)

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