Church View Nursing & Residential Home

Green Lane, Old Swan, Stoneycroft, Liverpool L13 7EB
Review Us
9.9 127 Reviews
  • Church View Nursing & Residential Home, Liverpool
Church View Nursing & Residential Home offers a variety of skilled care solutions, from a comfortable interior that is excellent for achieving a relaxing lifestyle as well as for maintaining efficient care.

The service supports the UK National Dementia Strategy, while offering personalised care packages for many other healthcare needs, including Parkinson's, multiple sclerosis and epilepsy.

The requirements of regulators and other health professionals are treated very seriously, with a secure and healthy environment essential to the home's success.

Please view the Dovehaven Facebook page for further insight into life at the home.
Show Church View Nursing & Residential Home on the Map

Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 45 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1151
  • RESPITE Self-Funded Nursing Care: from £1150

These prices are only a guideline, please contact Church View Nursing & Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Cheryl Vickerstaffe (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (5)

Parking

  • Private care park

Church View Nursing & Residential Home Reviews (127)

9.9

Church View Nursing & Residential Home has a Review Score of 9.9 (9.885) out of 10, based on 35 reviews in the last 2 years.
Over all time Church View Nursing & Residential Home has 127 reviews.

Overall Experience
  • 115
  • 11
  • 0
  • 0
  • 1
Date Published
  • 127
  • 2
  • 7
  • 35
  • 92
Reviewer Connection to Church View Nursing & Residential Home
  • 41
  • 26
  • 10
  • 6
  • 6
  • 5
  • 5
  • 5
  • 4
  • 4
  • 4
  • 3
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 127, showing 121-127
Review from Imogen L (Granddaughter of Resident) published on 12 May 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
A fabulous team of staff looking after my grandad who recently joined them at the home. Not only are they treating my grandad like royalty, they phone my nan regularly to let her speak to him whilst she is in isolation.
Absolutely nothing is too much for them. Whilst it's been difficult for my grandparents
to be separated after so many years together, they have made the transition so much easier, even ringing my nan to see if she needs shopping; absolutely fantastic. Thank you so much to you all.
Reply from Cheryl Mather, Home Manager at Church View Nursing & Residential Home

It's a pleasure to have your granddad with us, keeping him happy and smiling is essential

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Stephen A (Son of Resident) published on 27 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
All staff considerate. I'm pleased overall with mother's treatment, a cheerful place. Well done!
Reply from Cheryl Mather, Home Manager at Church View Nursing & Residential Home

Thank you so much for your words, we really appreciate it.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Paul S (Son of Resident) published on 21 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has recently moved into the care home and to say that I’m blown away is an understatement. The staff and the new manager can not do enough for me and my family, especially during such a difficult time. I’ve been able to video call, my mum, and speak to her with the help of the staff; so thank
you so much.
Reply from Cheryl Mather, Home Manager at Church View Nursing & Residential Home

Thank you for your kind words and review, we really appreciate everything you say.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jill G (Daughter of Resident) published on 16 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very caring, friendly staff. Family are looked after as well.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from J K (Power of Attorney of Resident) published on 16 April 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care home is kept very clean, good choice of food. Residents are treated with dignity and respect. There are not enough opportunities for residents to go out which is disappointing. There have been more activities for residents in the last 3 months but prior to this, there was nothing at all. The
bedrooms are far too small.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from A S (Nephew of Resident) published on 8 April 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my uncle came here a little over 2 years ago I have found staff very friendly and helpful. My uncle's care has been very satisfactory. No complaints from me or my family.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from E O (Sister of Resident) published on 28 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As a nursing home where residents need constant care, I consider there is a shortage of staff (borne out, for instance, when visitors await entry and witness the work staff undertake). It is essential the Quiet Lounge is available for residents to meet families/friends for personal discussions/birthday
celebrations etc. There should be a completely separate room for staff meetings, doctor's visits, people of authority visiting or other use; otherwise, the Quiet Lounge is incorrectly named.
Reply from Maxine Farnworth, Estates Manager at Church View Nursing & Residential Home

Thank you for your feedback, we are currently looking at alternative solutions to enable the quiet lounge to be freely available for residents and their visitors. Once this has been resolved, we will obviously encourage all of the residents to take advantage of this facility.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.885)

Overview of Review Score

The Review Score of 9.9 (9.885) out of 10 for Church View Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 35 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 35 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.885 for Church View Nursing & Residential Home is calculated as follows: ( (365 Excellents x 5) + (43 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 410 Ratings = 4.885
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Church View Nursing & Residential Home is based on 35 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 35 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (1)

Cheryl

Cheryl Vickerstaffe

Job Title: Home Manager Joined: 2020

Cheryl ensures that every resident at Church View enjoys the very best of person-centred care. She ensures that the home is a lively, fun place to be. Always very social, the team are totally invested in the happiness of their residents. Never a dull moment for residents and the staff team, Cheryl supports everyone to experience the best of care but happy times as well.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Church View Nursing & Residential Home to verify any information. View our terms and conditions. Church View Nursing & Residential Home has an Enhanced Service - more info.