Church View Nursing & Residential Home

Green Lane, Old Swan, Stoneycroft, Liverpool L13 7EB
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9.9 127 Reviews
  • Church View Nursing & Residential Home, Liverpool
Church View Nursing & Residential Home offers a variety of skilled care solutions, from a comfortable interior that is excellent for achieving a relaxing lifestyle as well as for maintaining efficient care.

The service supports the UK National Dementia Strategy, while offering personalised care packages for many other healthcare needs, including Parkinson's, multiple sclerosis and epilepsy.

The requirements of regulators and other health professionals are treated very seriously, with a secure and healthy environment essential to the home's success.

Please view the Dovehaven Facebook page for further insight into life at the home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Permanent Care
  • Respite Care
  • Younger Adults

Care Types Provided

  • Nursing Care
  • For a maximum of 45 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1151
  • RESPITE Self-Funded Nursing Care: from £1150

These prices are only a guideline, please contact Church View Nursing & Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Cheryl Vickerstaffe (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (5)

Parking

  • Private care park

Church View Nursing & Residential Home Reviews (127)

Total of 127, showing 1-20
9.9

Church View Nursing & Residential Home has a Review Score of 9.9 (9.892) out of 10, based on 38 reviews in the last 2 years. Over all time Church View Nursing & Residential Home has 127 reviews.

Overall Experience

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Date Published

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Review from M H (Son of Resident) published on 8 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Didn't want to leave a long review about how fantastic this home is, so thought I'd keep it brief.
Superb
Amazing
Respectful
Clean
Safe
Caring
Courteous
Thoughtful
Stimulating
Nursing
Kind
Diligent
Entertaining
Hydrated
Good Food
A fantastic team of staff from the manager, carers, handyman,
cleaners, laundry staff, we can't thank you enough for all that you do, to keep our loved one healthy, happy and safe.
Certainly recommend.

Reply from Daisy Edmondson, Marketing Executive at Church View Nursing & Residential Home

Thank you so much for your kind words. It means so much to our team to know that the care and compassion we aim to provide every day has made a difference to your family.

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Review from Ursula S (Daughter-in-law of Resident) published on 4 July 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There is no other home like this. It's the best!
All the staff are so friendly and welcoming, it is very homely and always smells lovely and fresh.
They have so many activities going on, your loved one is never bored.
In the last 6 weeks since my father law moved into the home, he has gained weight,
loves the food and choice available, he's always clean and tidy, he has received exceptional nursing care that has met his care needs and he is very settled and content. On a routine visit for an outpatients hospital appointment, the staff were amazed at how well he looked and asked which care home he was in.
A huge thank you to the manager and all the team, you can see how much you care and respect all your residents and their families.
We'd like to thank every member of staff for all their dedication and hard work, Church View is a credit to each and everyone of you.
We feel so lucky to know that our loved one is receiving the best care and that he is happy and safe.
Highly recommend.

Reply from Daisy Edmondson, Marketing Executive at Church View Nursing & Residential Home

Thank you for your kind words. We're glad your Father in Law is well cared for and our Church View team have made a positive difference.

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Review from Marie R (Sister of Resident) published on 18 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has now been a resident at Churchview for over three years. Her care has been outstanding and unfortunately recently her health has deteriorated. The manager and staff have tried their best to make my sister as comfortable as possible the past few weeks and have been in constant contact with
me as I live quite a distance from the area. When I visited yesterday I was so comforted to see how they were managing her care. Thank you so much to all the amazing staff for their care and attention.

Reply from Abi Warley, Digital Marketing Assistant at Church View Nursing & Residential Home

Thank you for your lovely review. It's amazing to hear how outstanding your sister's care has been at Church View. Knowing our team have made her as comfortable as possible since her health has deteriorated makes us so proud to hear. Thank you for trusting Church View with the care of your sister.

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Review from Louise O (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care given to my mother is outstanding. She is happy and content. Nothing is too much trouble. The staff are caring and considerate and the manager runs the home like it's an extended family.
She is happy to join in the activities and has a lovely relationship with the staff.

Reply from Daisy Edmondson, Marketing Executive at Church View Nursing & Residential Home

Thank you so much for your lovely review! We are truly delighted to hear that your mum has settled in well and is happy. It's wonderful to know that our team has been able to make a positive difference to your mum.

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Review from J L (Friend of Resident) published on 21 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is like no other home. Everyone is like one big family. The staff are amazing, the manger is fantastic, nothing is too much trouble. They go that extra mile, food is good. Friend's mum looks like different person after only 3 months, the change in her is all down to amazing staff.

Reply from Daisy Edmondson, Marketing Executive at Church View Nursing & Residential Home

Thank you so much for your lovely review! We are truly delighted to hear that your friends mum has settled in well and is happy. It's wonderful to know that our team has been able to make a positive difference.

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Review from Beryl B (Niece of Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is one of the best we have visited and are very happy about the care that our member of the family is receiving. The staff are very kind and caring to the people they are in charge of. The home is very clean all the time, there is entertainment at various times to keep things on the up. The
food is of a very good standard.

Reply from Jan Hunstone, Regional Manager at Church View Nursing & Residential Home

Thank you so much for taking the time to write this review. The manager does spend time along with her team ensuring that all needs are met and the residents do have as good a quality of life as possible. I am pleased for them that this is recognised.

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Review from D W (Daughter of Resident) published on 5 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This home is like no other home. Everyone is like one big family. I couldn't have booked a better home for my dad. The maintenance man doesn't stop, all the residents call him by a different name every day. Manager's door is always open if you need her for anything! The whole team cannot do enough to
help.

Reply from Abi Warley, Digital Marketing Assistant at Church View Nursing & Residential Home

Thank you for your kind feedback. It means so much to us that your dad is happy at Church View and receiving a high level of care. We are pleased to hear that the staff and manager are like one big family and are always there to help. Ensuring our residents are welcomed into a safe, friendly environment is so important to us.

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Review from W T (Wife of Resident) published on 26 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I feel confident that my husband is well cared for in this safe, comfortable environment.

Reply from Daisy Edmondson, Marketing Executive at Church View Nursing & Residential Home

Thank you for your kind words! We're so pleased to hear that you feel confident in the care and comfort your husband receives with us. Ensuring a safe and welcoming environment for our residents is our top priority.

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Review from Patricia H (Wife of Resident) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband moved into Church View Nursing Home on 1st of August 2024. I can honestly say he has had the best of care in there, every member of staff from the senior nursing to the cleaners have been so caring to my husband who has a brain injury and is immobile. I thank the home manager for running
a really friendly and caring home. My husband had been in a previous home that resulted in him being hospitalised after only 9 days with pneumonia and pressure sores, I am so thankful he has now been placed in Church View. I would definitely give five stars.

Reply from Maxine Farnworth, Corporate Development Manager at Church View Nursing & Residential Home

Thank you for your kind words, it is heart-warming and very much appreciated.

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Review from L D (Granddaughter of Resident) published on 11 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's never easy picking the right nursing home for your loved ones especially when there are so many horror stories out there. So when the time came to choose one for my Grandad it was important we found the best one and did a lot of research into each home that was suggested. We finally agreed on church
view and we couldn't have picked a better home for him to spend his final few months. I just want to thank all the fab staff that work there it was nice seeing my Grandad happy in the home and it helped him come out of his shell. They all made us feel welcome and part of the family from the minute he arrived and it eased our nerves about him having to go into a home. The care and compassion my Grandad and the family received right up to the end from all the staff was amazing and we couldn't wish for a better place for him to spend them final months.

Reply from Maxine Farnworth, Corporate Development Manager at Church View Nursing & Residential Home

Thank you for your kind words, it is heart-warming and very much appreciated.

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Review from N B (Son of Resident) published on 4 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been here for a couple of months now and can honestly say the staff have been great. They are hands-on and nothing seems trouble for them, they kept us informed when Dad's medication was changed by the doctor, and the place is spotless clean and has recently been refurbished. There is entertainment
and even some aspects of gardening and residents can enjoy the summer sun outside. The food is prepared and cooked well with a varied menu.

Reply from Maxine Farnworth, Corporate Development Manager at Church View Nursing & Residential Home

Thank you for your kind words, it is heart-warming and very much appreciated.

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Review from Rob B (Son of Resident) published on 3 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had been diagnosed 'end of life' whilst in hospital; she could not return to her residential care home and required residency at a nursing home.
Palliative care team/hospital discharge nurse contacted me to let me know that Churchview where happy to accept her.
Following a visit, I decided that
it met Mum's requirements and the staff were very receptive to any questions I had.
Unfortunately, within 2 days of settling in, Mum passed away.
My review is based on the professionalism and duty of care that the staff (and manageress) gave to Mum whilst waiting for her to be taken to funeral directors.
Staff could not have done any more to ensure she was prepared (cleaned and dressed) for funeral directors.
I am forever in debt to Churchview; knowing they did their best for her.

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Review from A Q (Wife of Resident) published on 25 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband moved into Church View two weeks ago straight from a stay in hospital. The staff are very kind and caring and are still getting to know him but I feel confident that he is getting the care he needs. They have also been so supportive to me, helping me get through a very emotional and trying
experience.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for taking the time and trouble to write a review for Church View, it is appreciated. Your kind words will be passed on to the team. Kind regards

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Review from L C (Daughter of Resident) published on 18 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a fantastic home. My mum has been here for 4 weeks and it is amazing. The staff are fab. They can't do enough for the residents. My mum has dementia and she's loving it. I feel so relaxed and happy because was worrying about her going to a nursing home.
Love it. The manager and staff are brilliant.
5 stars for church view.

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Review from A D (Great-Niece of Resident) published on 25 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My great-aunt moved to Church View in December 2023. The care from staff has been fantastic. They’re compassionate, respectful and hold her in high regard. They’ve got to know my auntie and nothing is too much trouble for them. The home is clean and fresh and has a great atmosphere. The manager, another
particular member of staff and all the team work hard to make Church View a great care home to look after loved ones. I’d highly recommend Church View if you’re looking for a care home. Thanks to everyone who works at Church View for everything you do to look after our auntie.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Your thanks are very much appreciated by a team who work so hard to ensure that residents are happy, safe and well. The comments you make will give 'peace of mind' to others who are searching for care for their loved ones. Kind regards

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Review from Adrian H (Son-in-law of Resident) published on 16 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

After several hard and intense months, we moved my mother-in-law into Church View Nursing & Residential Home. In the short amount of time, I've seen her become herself again. Her health is finally being taken care of; her well-being and personality are shining again... something I thought we might lose
after her long stay in the hospital. From day one, staff have looked after her with dignity and respect; when we visit we can see them being kind and compassionate to all residents. The care and support from all is exceptional. The communication and updates from management have blown us away. My mother-in-law now has a social life, days out and about, gets her hair done regularly and attends social functions provided by the amazing team. She's safe, happy and we, as a family, can't thank the team enough!

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for taking the time and trouble to write this wonderful review of Church view, it is very much appreciated. Kind regards.

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Review from Gareth T (Son of Resident) published on 15 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum moved to Church View Nursing & Residential Home a couple of weeks ago. Prior to this, she had been in hospital for four months and we almost lost her and we were worried about the future as she needed long-term care. Church View has been incredible! The manager is brilliant and all the staff
are professional, highly skilled and are just a brilliant team. In the last couple of weeks, Mum has regained so much independence because of the team at Church View. Whenever we visit, we are always welcomed, Mum is always well dressed and drinks/food are always visible. She has sat in a chair and been out and about for a pub lunch for the first time in months. She even started singing at the Easter party! As a family, we can leave her and know that she is safe and well cared for. Her medical and nursing care is excellent. This is all a family can ask for and we know that Mum is in amazing hands! Thank you.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for your wonderful review. Wow, what a difference two weeks can make when you are receiving great care! Kind regards.

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Review from Joseph D (Son of Resident) published on 22 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a very hard choice you have to make when you have to find a home for your mum or dad but I needn't have worried Church View is amazing my dad has been in there since November 2023 and I go every day and without fail, it's always a warm welcome off the staff they do an amazing job, clean and tidy
lovely food and they do activities with the residents like movie afternoons, days out, gardening or seeing to the rabbits they have, singers singing the old classics, raffles etc., it's a big weight off my mind knowing my dad is being looked after more than I ever could.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your review, we do appreciate your kind words and ratings. It is so good to know that you have such confidence in the Church View team. Kind regards

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Review from J R (Daughter of Resident) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are so pleased with Church View, my mum has settled in very well. I was so worried, as were my dad and son, over putting mum in a care home but we couldn't have picked a better one. The care is lovely that my mum gets her needs met every day. Thanks to everyone.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your 5* review, the manager and her team will be very pleased to know that you are so pleased with your mum's care. Kind regards

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Review from Irene K (Daughter of Resident) published on 11 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is hard to write after just losing our beloved mum who has been in church view for twelve months. But we wanted to let you know how fantastic, supportive and loving (especially in our hour of need ) all the staff are, from the manager (who leads brilliantly) to all fifty staff who work there. This
care home should be given ten stars not five. We as a family cannot thank everybody enough for their love they gave to our mum and we looked upon them as our extended family. The care Mum received throughout her stay has been brilliant, but when it mattered most to us, staff went over and above to make Mum's journey more peaceful. We cannot write names in this review but the staff know who they are and we thank you. It is going to be hard not going into the home every day, but if people are looking for a care home for their loved one we would recommend this home 100%. Once again a big thank you, everyone.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Firstly, can we say how sorry we are to hear about the loss of your mum, our condolences to you and your family. Thank you for your kind words about the team at Church View, your words are touching and they will all be so appreciative of your recommendation and recognition of their care. Kind regards.

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Current Review Score: 9.9 (9.892)

Overview of Review Score

The Review Score of 9.9 (9.892) out of 10 for Church View Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.892 for Church View Nursing & Residential Home is calculated as follows: ( (400 Excellents x 5) + (44 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 446 Ratings = 4.892

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Church View Nursing & Residential Home is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

Meet the Team (1)

Cheryl

Cheryl Vickerstaff

Job Title: Home Manager

Joined: 2020

Cheryl ensures that every resident at Church View enjoys the very best of person-centred care. She ensures that the home is a lively, fun place to be. Always very social, the team are totally invested in the happiness of their residents. Never a dull moment for residents and the staff team Cheryl supports everyone to experience the best of care but happy times as well.

Frequently Asked Questions about Church View Nursing & Residential Home

What types of Care is Church View Nursing & Residential Home registered for?

Older Person Care, Physical Disability, Visual / Hearing Impairment, Permanent Care, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Church View Nursing & Residential Home have?

There are 35 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Church View Nursing & Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Church View Nursing & Residential Home to the centre of Liverpool?

2.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Church View Nursing & Residential Home to verify any information. View our terms and conditions. Church View Nursing & Residential Home has an Enhanced Service - more info.