Church View Nursing & Residential Home

Green Lane, Old Swan, Stoneycroft, Liverpool L13 7EB
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9.9 127 Reviews
  • Church View Nursing & Residential Home, Liverpool
Church View Nursing & Residential Home offers a variety of skilled care solutions, from a comfortable interior that is excellent for achieving a relaxing lifestyle as well as for maintaining efficient care.

The service supports the UK National Dementia Strategy, while offering personalised care packages for many other healthcare needs, including Parkinson's, multiple sclerosis and epilepsy.

The requirements of regulators and other health professionals are treated very seriously, with a secure and healthy environment essential to the home's success.

Please view the Dovehaven Facebook page for further insight into life at the home.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • For a maximum of 45 Service Users

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Nursing Care: from £1151
  • RESPITE Self-Funded Nursing Care: from £1150

These prices are only a guideline, please contact Church View Nursing & Residential Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Cheryl Vickerstaffe (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2022

Room Information

  • Single Rooms (35)
  • Couples/Companion Rooms (5)

Parking

  • Private care park

Church View Nursing & Residential Home Reviews (127)

Total of 127, showing 21-40
9.9

Church View Nursing & Residential Home has a Review Score of 9.9 (9.892) out of 10, based on 38 reviews in the last 2 years. Over all time Church View Nursing & Residential Home has 127 reviews.

Overall Experience

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Date Published

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Review from Gerry B (Son of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Big shout out to the manager and team for the brilliant party they laid on for my mother's 80th birthday; it was excellent. The thought and effort that went into the planning showed how much they care about their residents' wellbeing and individuality; it was truly a lovely memorable day which was more
than welcomed by the family.
Thank you so much.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for your review, it is appreciated.
Kind regards.

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Review from J H (Niece of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is amazing. My auntie has lived there for a while now and oh my goodness do they go above and beyond. I have visited on numerous occasions and my auntie is so well looked after with genuiness, care, dignity and respect at all times. Her behaviour can be challenging however the staff are
just incredibly patient and understanding of her needs nothing is ever too much trouble. There are always activities going on to assist their independence and help them to continuously make new friends. Yesterday was her 80th birthday and wow did they make her feel special, in fact, they made all the family and residents feel special too. We all had the most amazing time food, music costumes, decorations the lot - just incredible. Churchview, you are fantastic!The team and management personally I can't thank you enough knowing my auntie is so well looked after you are all true living angels.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for taking the time and trouble to review Church View Care Home. The team work so hard, they certainly deserve your recognition for their outstanding efforts. Kind regards.

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Review from Michael R (Brother-in-law of Resident) published on 31 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to the management and staff for making my sister-in-law’s 80th birthday party such a special day. Thank you for all your time, patience and amazing efforts. It gives us so much comfort to know she is so well cared for.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for your five-star review, your thanks to the team will be passed on to the home. Kind regards.

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Review from A H (Daughter of Resident) published on 15 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is well looked after and her needs are so well catered for.
Activities are inclusive to all and a wide variety is on offer at Church View.
All staff are friendly and approachable and always make time for her.
As a family, we couldn’t be happier.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your review. To know 'you couldn't be happier' is wonderful testament to the team and all they do at Church View. Kind regards

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Review from B V (Husband of Resident) published on 29 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience overall varies between good and very good.
The biggest concern is that of clothes either go missing or my wife wears a garment that doesn't belong to her.
Difficult to know about activities since I visit an hour before dinner (lunch).
Overall, there appears to be a genuine, respectful
attitude (and atmosphere) from the staff towards the residents.
It certainly is not their job because of the wide number of human difficulties passed by their residents.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for taking the time and trouble to review Church View. We take your comments on board; things do get mixed up on occasion, and we ask you to speak to the home team when you have a concern, as they will only be too pleased to resolve any issue. Thank you for the kind comments regarding the team at the home; they work so hard to ensure that everyone is safe, well and happy. Kind regards.

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Review from J M (Relative of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautifully run home, with a great team, is well managed, clean, bright and always warm for the elderly residents. Rooms always look immaculate, always a great menu of classic meals. The manager is always friendly, welcoming and available to assist with any problems. The resident is always clean,
tidy and well cared for. A lovely home!

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for describing Church View as a 'lovely home'; that is a wonderful accolade. Kind regards.

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Review from Steven H (Grandson of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My nan has been here for nine months.
I find it a pleasant and friendly care home.
The manager is approachable and friendly, and the care staff are excellent.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for taking the time and trouble to review our home. We appreciate your comments and ratings. Kind regards.

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Review from Ian N (Son of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home - couldn't speak more highly of the place.
So lucky to have Mum in this home where she's happy, relaxed and loved.
Thanks as always for all your super work each and every day.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

What a wonderful review; we appreciate your very kind comments and ratings. Kind regards.

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Review from Ruth M (Daughter of Resident) published on 11 December 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been living at Church View for the past 18 months; I and the rest of her family are extremely happy and grateful for the care and attention she receives. Nothing is too much trouble. All staff members are polite, friendly and incredibly good at their work. The manager is always approachable,
no matter how small the problem. We feel very fortunate to see our mum settled here all thanks to the efforts of everyone at Church View.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for your review. The team are exceptional, and we are rightly proud of the care they deliver. Kind regards.

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Review from Charlotte C (Friend of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would just like to thank all the staff at Church View for all their support and dedication to all the residents. My friend, who had a learning disability, has lived in Church View for over 2 years and he has always been treated with dignity and respect.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for your five star review. Your thanks to the team are really appreciated, as they work very hard and do all they can to ensure that residents are happy, safe and as well as possible. Kind regards.

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Review from Janice S (Sister of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Even though my sister can be rather challenging at times, Church Veiw staff still cope excellently with her. At first l was reluctant to have her in a care home in a different city from me, but l would not move her from there, her care is above and beyond excellent.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Your five star review and comments are wonderful, thank you! Our Church View team work so hard and for you to recognise this is very much appreciated. Kind regards.

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Review from Brenda C (Daughter of Resident) published on 7 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Have to say, my mum has been here nearly twelve months and she has settled in very well. Considering beforehand she was in bed 24/7. Since coming here she gets up and out of bed for breakfast with help aids. Staff has been amazing with her (Mum is a non English speaking). Everyone has found their own
way of communicating with her, getting her to smile and all have been very attentive and caring. Cannot find any faults or complaints for this brilliant care home. All I have is praise and gratitude for all they do. Thank you to everyone at Church View for being so amazing.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you, your 'praise and gratitude' are very warmly received on behalf of the home. What a wonderful, heart warming review, which will do so much to provide peace of mind for those who are considering Church View as a forever home for their loved one. Kind regards.

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Review from Yvonne M (Daughter of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I would recommend Church View to anyone. They have treated my dad like their family and even sat with him while he watched my mum's funeral online. They are really caring and such lovely people to deal with - Dad loves being there.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for your ratings and very touching comments; they will be very much appreciated by the Church View team, who work so hard to ensure that all residents are happy, settled and as well as can be. Kind regards.

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Review from David S (Nephew of Resident) published on 6 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I visit Church View about once a week to pick up my auntie after she has visited her husband (my uncle) and I am always impressed by the welcoming staff and the attention they give to the residents. There is an atmosphere which must help the wellbeing of the residents.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for your review and your ratings, we agree the atmosphere at Church View is key to the happiness of residents and the team. Everyone in the home is part of creating that, no matter which job role they have, and we thank them for it. We appreciate that you have taken the trouble to send your review to highlight the team at Church View and the warmth of their welcome. Kind regards.

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Review from Linda S (Resident) published on 26 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have lived at Church View for two years. The nurses make sure that I always get my tablets on time. The staff are really nice, like brothers and sisters. My room is great, I have a big room, and I got to choose my own wallpaper and furniture. The parties the home throws are great and we always have
a nice drink at the parties. I've made loads of friends here. I have gone out on trips on the ferry, the pub and the theatre, and I recently went to Southport with some of my close friends and the staff; I loved it and cannot wait till next year to go back. I would like to go home, but I love it at Church View as well.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you very much for writing such a wonderful review of Church View. There is nothing better than receiving a review from a resident to get such first-hand information of all that happens from day to day are just a perfect insight for those who are searching for care for a loved one. We are sure that every one of our residents would rather be in their own homes if circumstances were different, but we aim to make the warmth of the welcome and standard of care we deliver make up for the fact that Church View is the place to call home. Kind regards

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Review from K J (Daughter of Resident) published on 13 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been at Church View Nursing Home for three weeks and in this short space of time, we have felt completely reassured that the decision we made was the right one mainly due to the level of care which is consistently being shown. The staff seem to take an interest in the resident's individual
needs and are always available to help. My Dad is happy and has settled really well at a time when we felt anxious about his ongoing care needs. Church View's manager is always available, not hidden away and always on hand to answer questions and deal with any concerns. Church View is clean and all areas around the home and garden are well maintained. I wouldn't hesitate to recommend Church View Nursing Home.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Many thanks for your wonderful review and recommendation for Church View Care Home. The team work so hard to ensure that everyone receives the very best of care, the number of families who give positive feedback about our manager and her team is amazing! Your kind comments are appreciated. Kind regards.

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Review from Ann A (Daughter of Resident) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has had three days away with staff and friends from the Church View Care Home at Brunswick Care Home Southport. She had a great time with the staff supporting her to make lovely holiday memories. The staff who took them went above and beyond to make sure they had a marvellous time. The staff
from Brunswick Care Home also went out of their way to make them feel most welcome and enjoy a magical time.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

Thank you for your review of the team at Church View. Your kind words and ratings are very much appreciated! Not many care homes would think to take residents on holiday, let alone make it happen and ensure they had so much fun! Kind regards.

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Review from Rebecca B (Granddaughter of Resident) published on 12 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I were invited to the Rodeo at Church View this weekend where a live singer performed songs from the Wild West. The staff facilitated this amazingly and we were offered food and drink along with spending time with Nan. We very much enjoyed our time and thank all the staff for their hard
work in putting this together. We have certainly been able to make memories from the time we spent at the family-filled event. Thank you! Nan very much enjoyed herself.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

I am so glad to know that the rodeo at Church View was enjoyed by all! They certainly know how to have fun at this home! Kind regards.

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Review from Ronald N (Husband of Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear wife became a resident at Church View Nursing & Residential Home just over a year ago, it hurt me so very much, being married to her for sixty-eight years. But the care and attention she receives at the home are wonderful. The manager is marvellous, so kind and caring. While all her staff are
top-class, to my family and I, the carers and nurses are like angels. So dedicated, to them it's not the money, it's something more meaningful, at the entrance to the home it says 'we are family' and could a truer word be said, "no". I would advise anyone looking for a place for a loved one to contact Church View.
Thank you.

Reply from Alison Foreman, Head of Sales and Marketing at Church View Nursing & Residential Home

What a wonderful, heartfelt review and one which we very much appreciate. Your kind words and ratings certainly reflect the wonderful care at Church View, we thank you for your recommendation. Kind regards.

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Review from Christine M (Daughter of Resident) published on 21 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Church View Nursing & Residential Home for two years. She is very happy there and I could not ask for better care and support for her and us, her family. All the staff, including the manager, are superb and feel more like family friends than carers. They all treat the residents
like family members and the care and support they provide is second to none. I could ask for a better care home for my mum.

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Current Review Score: 9.9 (9.892)

Overview of Review Score

The Review Score of 9.9 (9.892) out of 10 for Church View Nursing & Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 38 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 38 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.892 for Church View Nursing & Residential Home is calculated as follows: ( (400 Excellents x 5) + (44 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 446 Ratings = 4.892

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Church View Nursing & Residential Home is based on 38 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 38 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

Meet the Team (1)

Cheryl

Cheryl Vickerstaff

Job Title: Home Manager

Joined: 2020

Cheryl ensures that every resident at Church View enjoys the very best of person-centred care. She ensures that the home is a lively, fun place to be. Always very social, the team are totally invested in the happiness of their residents. Never a dull moment for residents and the staff team Cheryl supports everyone to experience the best of care but happy times as well.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Church View Nursing & Residential Home to verify any information. View our terms and conditions. Church View Nursing & Residential Home has an Enhanced Service - more info.