Church View Nursing & Residential Home

I will always be very grateful to the manager and her staff for helping us through an awful time in our lives.

My father has been at Church View for some time now, and I can not express how well he has come on in the past few months, especially during these hard times. I can not thank the new manager and the staff team for keeping my dad safe and clearly well looked after - communication has been brilliant with the home and getting to see him in the visiting room / FaceTime and pictures has been brilliant. Thank you from the family, you are all amazing!

Will hope to visit Mum again really soon.

In October 2020 we were notified by the care home my mum was in at the present time it was closing and had 90 days to find mum another home. We started ringing around, this process was very stressful as we could not go and visit the care homes due to covid. Reading previous and current review and recommendations, we decided to go with Church View and haven’t looked back since. From the first time, we spoke to the manager and her staff, all they did was inspire us with confidence that we had picked the correct home for Mum. Their enthusiasm care and understanding of my mum's needs has been second to none. Since Mum has been in Church View, the care has been amazing, and I cannot speak highly enough about the manager and her staff. We have regular FaceTimes with Mum and visit, there's a pod where I can see Mum. Nothing is too much trouble for them. I would not hesitate in recommending Church View.

To Everyone in Church View, All We can say is a Massive Thank You to You All for looking after our Lovely Aunty, Shes been in your care now for 14 years and is still very happy living there. The Manager and All the Staff are so passionate and loving towards everyone and nothing is too much trouble. Their professional attitude and kindness shine through. At 96 years of age, our Aunty has been so well looked after, we can't thank the staff enough. The other day, my daughter and I visited Church View where they have put into place a visiting Bubble, it is very safe and clean and was absolutely amazing seeing our Aunty looking so well all down to the care and love the staff give to her, was lovely having a nice gab and seeing her happy. You are All Angels and We Thank You from the bottom of our hearts.

Nothing we say will ever allow us to thank you all as much as you deserve. From the day our “pops” arrived from hospital, we could see exactly how he looked and just a few short weeks later, thanks to photos we saw a vast improvement and assured he was well and truly settled. Telling you all what he likes and what he doesn’t and more importantly, you all listened! In the current COVID situation, this was a massive boost to our own inadequacies, simply due to us not being able to visit. From the extra ham he was given, to the opportunities to “see” him via FaceTime, this really made the difference to us all. Sadly, our pops has left us now and once again I write with tears in my eyes, thank you ever so much for being there for him - when we really could not be.

Thank you.

I notice that Church View will only show positive feedback. From the time my father caught Covid-19 in the home (the only place he could have caught it, fact) and was hospitalised until his funeral, the home made no contact with any of my family, showing little care and respect for my father who was resident there for 7 years. I went to collect his belongings, where I was given Father's belongings by the front door by three carers, none were wearing a face covering, and none mentioned my father. A couldn't care less home.

Please do not make the same mistake we did and send your loved ones to this place. My grandad was here for 8 years and we had a lot of problems in that time (food concerns, lack of personal hygiene, insufficient and unsafe chair and wheelchair and clothes/toiletries/blankets vanishing to name a few) but were hesitant to change homes due to his dementia. He has recently died of Covid, caught while in this home, and we have not had any messages of condolence or concern when he was sent to the hospital from here. Furthermore, I rang to inform them of our sad news and the manager would not speak to me so I ended up telling one of the staff to pass on the message, the reply I received was 'we know'. My grandad was a lovely man and deserved some respect, and so do we as his loving family.

My father-in-law was very poorly when he arrived at Church View. The staff showed nothing but care and compassion from the start. Staff including the manager even allowed us to have personal mobile numbers so that we could have regular FaceTime calls. My only regret is that we did not place him at Church View sooner as the previous home was a very different experience. I and my family will be forever grateful.

When my daughter and I first went to see the care home my daughter commented on how clean it was, with a clean smell of disinfectant smell about the place. The staff are first class from the cleaners, nurses to the manageress can't do enough for my wife.

My dad recently had a stay in hospital and needed a nursing home. The staff at the home have helped with the transition and are consistently helpful and supportive. In these uncertain times of the Coronavirus, the staff have gone out of their way to make sure that my family and I can have regular contact with Dad.

My dad recently moved to Church View and unfortunately passed away not long after. It was expected as he had gone there for palliative care. Cannot thank the staff and the manager enough for making sure my dad had a dignified pain free death. Lovely home where all staff could not do enough for you.

My uncle is a resident in Church View and was transferred from the royal hospital over lock down. The manager and her staff have gone above and beyond for my uncle, myself and all of our family who have been on the phone a number of times each day. Nothing has been too much trouble and all of our questions have been answered. I really don’t know what we would have done with out the manager's patience and kindness during this difficult time. With the government guidelines for covid we can’t visit my uncle and haven’t seen him in person for 5 months now but the manager and staff at Church View have been sending us pictures and also have been FaceTiming us so we can have a chat with our uncle. The manager and her staff are all amazing - they really are the best and we can’t thank them enough for all their hard work and dedication from the bottom of my heart, I thank you all.

Since my friend had been a resident at Church View and during Covid the manager and the care staff have kept me updated. The staff are so caring and deserve medals in these uncertain times. Many thanks to the manager and her team.

Since my mum has been at Church View nursing home, the staff and management have been amazing. Nothing has been too much trouble and my mum has been cared for and looked after.

My Grandmother has been staying at Church View for a few months now, since the beginning of the Covid-19 lockdown. She's had temporary stays in other care homes in the past, which haven't always been great experiences for her. There are a lot of complicated issues at hand when it comes to keeping residents in good spirits, and Church View has been doing an excellent job. My grandmother is always in good spirits when I speak with her, and always has nothing but praise for those taking care of her. The staff have been very helpful with communication during these times when I can not actively visit with her, and I am relieved that she is well taken care of.

Thank you again for all your efforts in looking after my uncle.

Nothing is ever too much trouble for the team and they always go that extra mile, especially noted in these challenging times since lockdown. We speak to my dad as often as we can, however, staff also make sure that Dad speaks with Mum too, (who has been in isolation), on a regular basis, which is a great comfort to her. Kind regards.

My mum has been a resident at Church View for nearly six years now and I have been very happy with the care she has received in that time. There are regular staff who know my mum well and treat her with care, kindness and humour. But I have been particularly touched by their response to the present coronavirus situation. They locked down early to keep residents safe and, since that time, have been doing an amazing job. I have received updates and photographs/videos of mum that have been shared with relations around the globe. I cannot thank the manager and staff enough for keeping my mum safe and happy and for their communication throughout. Our family will be forever in your debt. (The only reason I have not given an Excellent rating for facilities is that they could do with a better lift).