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The friendly and welcoming care home has a host of places in which to keep busy, including a library service, landscaped garden and patio, pub and hairdressing salon.
By getting to know each individual resident at Mersey Parks, colleagues take pride in being...
Care Provided by Mersey Parks Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 150 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Mersey Parks Care Home for full pricing details and T&Cs.
Contact Mersey Parks Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Susan Rush (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (150)
Mersey Parks Care Home Reviews (84)
Mersey Parks Care Home has a Review Score of 8.9 (8.862) out of 10, based on 15 reviews in the last 2 years.
Over all time Mersey Parks Care Home has 84 reviews.
My mother moved to Mersey Parks at the start of lockdown in March and has remained there. She was in her own home with daily carers prior to this, but then after a fall and a stay in hospital and not being able to cope at home, the social worker found her a place here. We are all very pleased with the care and attention she is getting, and the staff are all very friendly. A special mention must go to a member of staff who goes above and beyond what she needs to do and sends us little videos each week of how my mother is doing and sets up WhatsApp meetings so we can talk to her. I know she is happy and being well cared for here.
The staff are caring, friendly and considerate, always willing to help. The rooms are cleaned regularly, and my father appears to be very content. He is based in The Prince's unit of the care home facility. I would highly recommend this care home to anyone.
My close friend was a resident at Mersey Parks Care Home from June - September 2020. He was a cancer sufferer and passed away at the home this weekend. From the moment he arrived at Mersey Parks the staff could not have been nicer or more friendly towards him, and to myself, and to anyone visiting him. It was a great comfort to me and his family to know that his final months were extremely peaceful and he was in the bosom of a group of wonderful carers who practically became like family to him. I'll be forever grateful for the care and kindness they showed to my friend.
Care is consistent and provided as required. The staff are friendly, conscientious and do their best to care for and assist residents. There is an issue with clothing going missing after cleaning in the laundry but I do believe the staff are doing their best. Cleanliness is satisfactory but could be improved. Thank you for the opportunity to feedback.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you also for your kind words about the care provision at Mersey Parks and the commitment and friendliness of our staff team. We continually review our methods of laundry management to...
The staff are very friendly, and look after the residents. My experience when I am there, is that nothing is a problem, they go out of their way for everyone.
Nurses and staff are very good with my mum. They do everything they can to make her comfortable. I have said this quite a few times about the activities, they are very, very poor.
Can thank the staff enough for what they do for my mum (Springfield) they are amazing I will always be thankful for what they do.
I cannot recommend the staff too highly for their care and patience. The home and private rooms are always clean and well maintained. I can only thank everyone here for their work and kindness.
Quite satisfied with the care but do have a concern over belongings going missing on a regular basis. The refurbishing is very nice and is kept clean.
Generally good care home. Feel that there could be more activities or outings arranged. Staff always pleasant and very caring and patient.
I go in daily so I see what's going on. Also, the loss of residents clothing needs looking at i.e. teeth, glasses, slippers etc.
Thank you for your review, we value all feedback as this helps us to make improvements where required. It is lovely to hear that the improvements we have made are having a positive impact on residents and families. I am sorry that there appears to be a problem regarding lost items. I would like to...
My nan recently passed away Christmas Eve after being at the home for nearly three months. Thanking all staff at Springfield House for the care given to my nan during her stay.
I am very pleased with the way it runs.
My mum is well looked after and Mersey Parks Care Home has very friendly staff, beautiful surroundings, very relaxed and homelike. Would definitely recommend.
We have found the staff to be amazing very caring and creating a wonderful atmosphere for the residents, they always put residents needs first and treat all residents with care and dignity, they always speak to and listen to family about any concerns they may have. I would highly recommend this home to anyone.
There is always a friendly atmosphere with very helpful staff at all times. Nothing is too much trouble for them and they are always onhand they have a good sense of humour with the residents and interact with them it is a lovely place. I am very pleased with the care my brother is receiving he is well looked after with care and compassion and he is happy which is so good for him and the family.
The staff have shown my dad compassion, care and respect, they will do anything to help. As a family, we are extremely happy with how my dad is looked after as we were anxious as Dad had never been in a care home before but any concerns, staff have helped and we feel confident in how Dad is looked after, so thank you.
I visit most days and find Sefton Unit staffed by caring and friendly employees. No job too big in looking after my Mother.
I am very happy with the care my husband receives from the management and staff. They are all very caring and my husband is very content.
My brother has been here for 6 and a half years now and we have always found the home a very pleasant environment, with caring, friendly staff. He is well fed, clean and comfortable. There is always time to discuss any concerns and we are kept informed of any needs he may have.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 June 2022Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
- 18 Nov 2024
HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...
There are no upcoming events for Mersey Parks Care Home.
Accreditations
There are no accreditations posted yet for Mersey Parks Care Home.
Meet the Team (0)
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