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The friendly and welcoming care home has a host of places in which to keep busy, including a library service, landscaped garden and patio, pub and hairdressing salon.
By getting to know each individual resident at Mersey Parks, colleagues take pride in being...
Care Provided by Mersey Parks Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 150 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
- Convalescent Care
- Acquired Brain Injury (ABI)
Facilities
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Mersey Parks Care Home for full pricing details and T&Cs.
Contact Mersey Parks Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Susan Rush (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
Room Information
- Single Rooms (150)
Mersey Parks Care Home Reviews (84)
Mersey Parks Care Home has a Review Score of 8.9 (8.862) out of 10, based on 15 reviews in the last 2 years.
Over all time Mersey Parks Care Home has 84 reviews.
My mum came into Mersey Parks Care Home after being in hospital and after being a resident at another care home (but that’s another story). Mersey Parks is a caring, thoughtful, friendly, professional, clean and a wonderful friendly atmosphere of a care home. The staff really do care about the residents, and actually nurse them, and get treatment/doctor in when needed. The food looked and smelt delicious, and we enjoyed hearing the singers in the lounge (even if my mum couldn’t manage to move in there to see them). My mum sadly passed away, and the staff were wonderful. I wish my mum had gone to Mersey Parks in the first place. We will miss going in there, especially seeing little Bean. All the staff in Springfield unit, thank you all for making the last month of my mums life happier. You all deserve a massive pay rise!
I went out for the afternoon with a member of staff, we had a laugh. She was very helpful in every way with choosing the clothes. Apart from her help with the shopping, she has helped in other ways, making us feel at home and at ease. She is very kind and helpful at her job.
It was such a heartbreaking decision having to find full-time care for my mum. She has only been a resident in Sefton House for three months. The staff have made her transition so easy, she has settled so quickly. The staff are absolutely fantastic. The care and attention my mum receives is wonderful, I couldn't ask for more. Mum has very limited speech but will communicate through gestures and to watch Mum's interaction with the staff is heartwarming, I consider the staff as our extended family.
The staff are readily available to ask question of my dad's wellbeing. He has been well looked after in this unit. He seems so content here and settled which takes so much stress and guilt away from the family. Dad is taken into the day room and staff are always friendly towards him and others. This unit has activities which my dad gets included in, which is great.
My mum has been at Stanley House for two of the happiest years. It, to me, is her complete home, our house, our home. The staff, who to me are our family, care and love beyond feelings for her and the residents, beyond care, it's family. The welcome we get just going in for a visit, chat and laugh, it's a comfort to me and family that they are safe, happy and have close relationships with all who live and visit there! They know all my mum's ways, when she's at her best and when she can have a tired day. There is no hesitation for medical assistance, call for GP if needed or needed or not. So happy! Thank you Stanley House, Mersey Parks Care Home.
Very good.
An amazing team of staff. Very caring and support the resident's family and visitors. Encourage residents to do activities and participate in games, bingo, dancing and music/singers. I know mum is happy here and safe.
In my honest opinion, I have been proved wrong about my Mother going into a care home. She loves the company and she is encouraged to get involved with all the activities. The staff meet all my Mum's needs and requirements. Anything I ask for is never too much bother.
My nan is happy to be here.
We have not had any bad experiences only good ones. The staff at the home are great and do a fantastic job.
I called in to see mum early evening on Christmas day, (unexpected). I knew the moment I entered mum's room that she was in total distress! Plain to see that mum had a high fever, her face was very red and sweaty, her whole body was twitching madly. Mum was coughing up loads of phlegm that was getting lodged in her throat and mum did not know how to deal with the phlegm (spit it out) and was choking on it. She was in total distress! The qualified nurse/senior came when she was called, I asked her 'what is going on with mum? just look at her' the nurse said 'she's got her antibiotics'!, I replied that I want a doctor or an ambulance, said I was not prepared to leave mum like that! the nurse said, 'I'm busy, I have to do a handover and it may take some time'! she walked out of the room! and I called 999. The paramedics said 'this lady has a very high temperature, low oxygen level and needs to get to hospital asap'. God only knows how long mum had been alone in her room in that terrible state.
Thank you for bringing your concerns to our attention. These very serious allegations were investigated thoroughly within the Home and independently by the Liverpool City Council Safeguarding Team, who concluded that the concerns raised were found to be unsubstantiated. Should you wish to discuss...
My father has been in the home for nearly four months. It is clean and organised. The staff are engaged, compassionate and conscientious. They are friendly and welcoming. They treat my father with kindness and skill, they have got to know him and treat him as an individual. When they have to change him they are gentle and kind. They always update me. I take in a little dog which cheers everyone up. This is a hard time for my father and family, however, I know he is well cared for with humour, kindness and skill.
Nan has been here for just over a month, I have only been to visit a few times so can't really comment on activities/facilities etc. I can say the staff are very friendly and happy to talk to you. Nan seems very happy here.
The home is kept clean. I have never encountered the odour which can sometimes be associated with care for the elderly.
Mum enjoys her meals, they are certainly plentiful and with snacks in between. The staff are aware of what Mum has eaten and I have noticed a nutritional drink being left for Mum when she has not been eating.
The one weak area is the lack of activities which could provide both mental and physical stimulation.
When I did encounter a problem, I spoke to the manager who resolved it quickly and efficiently.
Thank you for your review, we value all feedback as this helps us to improve our service where required. We are pleased to hear your mother is well looked after and appreciate you sharing your experience. If you do want to discuss your mother’s care in more detail, please do contact the home...
I would like to thank the staff for all the fantastic care of my father. The time he had was great, always treated him with dignity and the day of his death the whole family was looked after. Thanks again.
The care staff at Mersey Parks are exemplary - friendly, caring and treat residents with dignity and respect, and most of all, much needed humour and friendship. I trust them implicitly to keep my loved one safe, cared for and in good health.
I can tell my dad is well looked after.
As for her time on Sefton, the staff were very welcoming when we visited. She always looked well taken care of and supported. The unit had a pleasant atmosphere and looked lovely since the refurbishment. This last year has been hard not being able to visit but I had great faith in the staff. They have worked so hard and deserve a medal.
I found the home adequate. The staff were caring, difficult as all in the middle of Covid. But I was allowed to visit the last two weeks of my mother's life when she was very ill and the immediate family were with her when she died, so could not ask for more. I was also very impressed by how clean my Mother was kept.
Staff looked after my sister with dignity and respect. Staff looked after us the same. It felt like a family. We miss our visits to Mersey Parks. We miss our sister and the extended family, the staff. We were very happy with the care our sister received. We know how much the staff respected her, which means so much.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 June 2022Requires improvement
- CaringRequires improvement
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (12) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
- 18 Nov 2024
HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...
There are no upcoming events for Mersey Parks Care Home.
Accreditations
There are no accreditations posted yet for Mersey Parks Care Home.
Meet the Team (0)
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