Allerton Lodge

My friend was in 2 previous care homes which were not very good since moving to Kingswood Mount she has much improved, has gained weight and she is walking again. She joins in activities, she seems very happy in there and she interacts with other residents. All the above had stopped when in other homes and she looks clean and well looked after every time I visit her. Staff are always happy and smiling and nothing is too much trouble. It is a pleasure to visit keep it up guys.

I could not be happier with her current care.

Mum has really settled well over the past year and even though her illness has rendered her less mobile the level of care is still outstanding and in fact has been wonderful to witness. The family and I are so grateful to the staff here who care and maintain my mums care to such a high standard and are a credit to their profession. I would not hesitate to recommend Kingswood Mount to anyone.

The staff at Kingswood Mount are second to none, you couldn't ask for more. The pace is a lovely environment and well equipped. The manager was brilliant.

This care home is by far one of the best I've been in that goes for everything the staff, room and equipment. I cannot praise this place enough.

My Mum has dementia and moved here about four months ago. What a difference in her since then! She isn't so upset or unsettled as she had been in the previous care home. She has put on weight and is laughing and smiling a lot more. The trained staff and carers are very patient and caring to her and she now is very settled because of their attention and kindness to her. The manager is very good and always knows how Mum is doing. The staff have a very good handover which helps with the continuity of care.

I am so impressed by the high level of care and attention my mother receives. I know that all her needs are being met which is far more than I could have achieved by having her live with me. All the staff are very caring and despite my mother's challenging behaviour at times, this care does not vary. I know when I leave her after my visits she is safe and respected.

I have been extremely pleased with the care my dad has received since he arrived at Kingswood. I cannot praise all the staff highly enough. While dad has been at Kingswood he has been treated with great dignity and love. We as a family have also felt great support from the staff, feeling that we belong to an extended Kingswood family.

After viewing a lot of care homes in the Knowsley area, we found Kingswood Mount to be the best. Staff and residents were always happy and pleasant. In the first few days if being in care there was a vast improvement. To see my dad out of bed and eating by himself was a pleasure. The active movement like this has not been done in weeks. I would recommend Kingswood to friends and family.

I am very pleased we chose Kingswood Mount for my mother and I would highly recommend it to anyone looking for a nursing home for a relative with dementia.

The staff etc at Kingswood Mount are lovely and go above and beyond what is required at all times. Not only did they help my father settle in, they assisted his family in coming to terms with what was a difficult time/experience for the whole family. My father is now extremely happy, settled and enjoying the rest of life with staff whom feel and treat my father as family. The staff and assistant manager are real life superstars and heroes.

From day one we were made to feel so very welcome, my dad has had a very varied life, and we thought he may not settle in too well, in fact the opposite happened. It has been so good for him, he is a new man, this home has brought him up to optimum health, can't explain what a relief it has been to know we have done the best thing for my dad.

Cutbacks are affecting staffing, which leaves minimum staff to get residents up. The food could be improved upon, a more diverse menu, i.e including cheese and crackers as a pudding alternative. The home is clean and has been redecorated beautifully. Although the staff keep being changed and this makes the residents anxious.

The embellishment on the corridors has improved the appearance of the home, the use of aprons at mealtimes gives it a homely feeling. The curtains are beautiful and serve a useful purpose. Occasionally I have to wait a long time to be transferred from dining room to my room. Overall I am very happy here. I find the staff very pleasant, some of my visitors make comments of how nice the staff are.

My mum prefers to stay in her room even for her meals and the carers allow this. All carers are excellent and mum is well cared for. I do not feel there is enough stimulation in the lounge and entertainment repetitive and on the cheap. I would like mum to have some one to one time as she doesn't go in the lounge, but she only gets this from family. Lounge is overcrowded and noisy. Entertainment in the manor house is far better.

The home is very secure with systems upgraded recently. There is an enthusiastic team with good leadership. My mother has now settled there, having to leave her old home quite quick due to closure. There are very good plans in place for the future and regular resident meetings to keep us updated. Staff are very pleasant and are committed to the job. They are keen to have residents families be involved. My mother feels very safe there, I would recommend it to anyone.

I am confident my husband is receiving the very best care and would highly recommend Kingswood Mount.

At the moment everything is very good staff are very helpful and polite, my mother's room is clean and comfortable and she is being well looked after.

Since the home was taken over there has been a vast improvement in the décor of the home. Also there has been an improvement in care and activities. The layout of the lounge is better with seats in groups.

I would not hesitate to recommend this home. The staff are very caring and there are most staff per patient than I have seen in the three years she has resided here. They show a patient centred approach to daily life and nothing is too much for them, open to new ideas and criticisms. I feel that my mother is safe and definitely happy.