Moss View Care Home

My mum is very happy at Moss View. It is mostly down to the staff, they are so lovely. She has been in Moss View for over 2 years now.

Mum is in Dodd unit and we are very happy with her care. The décor could be better and needs to be brighter.

I find the care to be of a good standard. Carers are all pleasant and friendly. The care home is in need of refurbishment and looks very drab. The EMI unit does not smell fresh when you walk in and is in need of a deep clean. The tables and chairs and the small kitchen in EMI dining are not clean.

My mother was a resident at Moss View for 6 years until her death in February. My father has been resident here for 3 years. Moss View's greatest asset has always been the staff. Nursing, administration, and ancillary. They are and have always been efficient, caring, considerate and cheerful. We could not have asked for more. I have no hesitation in recommending Moss view, to everyone, without reservation

Family friend not been here very long, however, so far, from very few visits it appears to be a great place. The staff are all very friendly and welcoming and my friend seems happy with the events/entertainment available and has recommended on how great the food is!

Their workload is tremendous, having regard to the variety of tasks they have to perform, which they do so cheerfully. Having cared for my wife at home, I can readily appreciate what is required of them. Regrettably, there were times when assistance was not as readily forthcoming as would be desired due entirely to the fact that like most of the hospitals and care homes, there is understaffing.

Placing a relative in a care home is daunting. We experience all the emotions expected such as worry and anxiety however, we were relieved at finding Moss View. The care home has a lovely atmosphere and the staff are genuine, caring and compassionate, everyone has a smile for the residents and their families. Every member of staff is fantastic, the carers, the domestics, the kitchen staff and the management all do a wonderful job. The care our dad received throughout his stay was second to none and the family were able to continue being a family without the worry of looking after someone with dementia.

My uncle has been here since October 16. He has always been treated lovely by staff been on outings and is very settled at Moss View.

Staff are great. My mother although has passed away now was well looked after by the staff. The home could do with upgrading and all rooms should have vinyl floors because the carpets stink. It could do with a good upgrade on everything food was poor and didn't fit criteria in the brochure.

My husband moved into Moss View in the summer of 2016. He had terminal cancer and was funded by CHC. The staff in the home provided wonderful care and dietary needs and made the last months of his life as good as they could be. They were also very caring and supportive of me, my sons and our extended family. The manager and two of the staff attended his funeral which was wonderful and he would have appreciated that.

We came here after strong recommendations from relatives and friends. A room was immediately made available which was a real bonus - thank you. Although a short stay mum was made to feel at home and we thank you for this.

Our mum had been a resident at Moss View Nursing Home for two and a half years until September 2016 when she passed away. Our mum's care at the home was outstanding, the care staff worked to ensure mum and the rest of our family were kept up to date with any reviews and GP visits. Each and every member of staff could not have done any more than they had to ensure mum's care was excellent. Staff have supported our family as if we were their own. I cannot thank Moss View enough. Oustanding.

The staff are hard working, kind and considerate. The home itself requires some upgrading of the facilities, both for the safety of the clients and visitors. Always been treated in a friendly and supportive way. Sometimes the rigorous timetable of changing patients who are incontinent means that they may be left in discomfort for some time.

Great, down to earth staff. Hard working dedicated nurses and carers. Always made welcome to visit. My 83 year old visiting Dad is made to feel valued during his visits. Thank you Moss View Care Home.

My sister is a resident in 'Moss View Care Home'. Since she has been there, she has been looked after really well. All her needs are catered for. The staff are welcoming and friendly and if I have any worries they are sorted out. The home is well maintained and clean. The food is lovely and all of the family are looked after when we visit. There are also plenty of activities for the residents and the families are always invited.

My brother is very happy since moving here. We are extremely happy the way staff are treating my brother. We have seen a massive improvement with him. My brother says he is very happy here.

My dad was moved to Moss View from hospital. On his first day he was settled in as quickly as possible. Unfortunately his time here was short but he was cared for so well and all his needs were met. He passed so peacefully on a beautiful spring day in a peaceful atmosphere. The staff were all so supportive to me as well. From my 1st visit to view the home to his final day everyone was so friendly, helpful and informative. I could not have asked for anything more.

With their help I was able to come out of it. They made it much easier for me to deal with. What an example to their profession. Thank you from the bottom of my heart.

Mother was ill vomiting, diarrhoea, the care given by the staff was wonderful both to mother and also to ourselves. All staff from kitchen, carers and nursing are all 100%. I would and have done recommended this nursing home.

Thank you from my mum. My mum was in Moss View Care Home for ten years and in all that time she was always treated with dignity and love, as a visitor I was always made to feel welcome and I felt I made many friends because it was such a friendly place to be in. Everyone of the staff, cleaners and the management gave 100% and I will miss going in to see them.

The family were very upset putting mum in a care home as it was getting difficult looking after her. It was the best thing for mum. She is up and about now interacting with people. I would recommend Mossview to anyone. My mum is treated with kindness, dignity and respect by all the staff (who are excellent) hard working and dedicated.