
All staff were fab, and they had activities for the residents and days ouMary D(Daughter of Resident/Service User)



All staff were fab, and they had activities for the residents and days ouMary D(Daughter of Resident/Service User)



At Moss View care home, located in the the attractive, semi-rural town of Huyton, on the outskirts of Liverpool, we provide personalised residential, nursing and residential dementia care to older people.
Our purpose-built home offers a range of single and en-suite bedrooms, as well as a fantastic wellbeing and activities programme, which includes regular coffee mornings and gardening activities.
Moss View boasts a selection of specially designed dining areas that...
Care Provided by Moss View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Moss View Care Home for full pricing details and T&Cs.
Contact Moss View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Person in charge
- Richard Holtby (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2001
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (17)
Visiting
- Visitors are welcome with an open-door policy. Please contact the team to arrange a tour of the home.
Parking
- Parking on site.
Moss View Care Home Reviews (101)
Moss View Care Home has a Review Score of 9.5 (9.450) out of 10, based on 16 reviews in the last 2 years.
Over all time Moss View Care Home has 101 reviews.
I find the care to be of a good standard. Carers are all pleasant and friendly. The care home is in need of refurbishment and looks very drab. The EMI unit does not smell fresh when you walk in and is in need of a deep clean. The tables and chairs and the small kitchen in EMI dining are not clean.
At Moss View, we have a robust cleaning schedule in place and the domestic team conduct deep cleans of the unit on a weekly basis according to their schedules.
We are in the process of reviewing a refresh for the home and changing the colour scheme within the home.
My mother was a resident at Moss View for 6 years until her death in February. My father has been resident here for 3 years. Moss View's greatest asset has always been the staff. Nursing, administration, and ancillary. They are and have always been efficient, caring, considerate and cheerful. We could not have asked for more. I have no hesitation in recommending Moss view, to everyone, without reservation
Family friend not been here very long, however, so far, from very few visits it appears to be a great place. The staff are all very friendly and welcoming and my friend seems happy with the events/entertainment available and has recommended on how great the food is!
Their workload is tremendous, having regard to the variety of tasks they have to perform, which they do so cheerfully. Having cared for my wife at home, I can readily appreciate what is required of them. Regrettably, there were times when assistance was not as readily forthcoming as would be desired due entirely to the fact that like most of the hospitals and care homes, there is understaffing.
Placing a relative in a care home is daunting. We experience all the emotions expected such as worry and anxiety however, we were relieved at finding Moss View. The care home has a lovely atmosphere and the staff are genuine, caring and compassionate, everyone has a smile for the residents and their families. Every member of staff is fantastic, the carers, the domestics, the kitchen staff and the management all do a wonderful job. The care our dad received throughout his stay was second to none and the family were able to continue being a family without the worry of looking after someone with dementia.
My uncle has been here since October 16. He has always been treated lovely by staff been on outings and is very settled at Moss View.
Staff are great. My mother although has passed away now was well looked after by the staff. The home could do with upgrading and all rooms should have vinyl floors because the carpets stink. It could do with a good upgrade on everything food was poor and didn't fit criteria in the brochure.
We are replacing the carpets as part of the refurbishment. In the meantime we have purchased a new carpet washer which has eliminated the odours from the carpet.
My husband moved into Moss View in the summer of 2016. He had terminal cancer and was funded by CHC. The staff in the home provided wonderful care and dietary needs and made the last months of his life as good as they could be. They were also very caring and supportive of me, my sons and our extended family. The manager and two of the staff attended his funeral which was wonderful and he would have appreciated that.
We came here after strong recommendations from relatives and friends. A room was immediately made available which was a real bonus - thank you. Although a short stay mum was made to feel at home and we thank you for this.
Our mum had been a resident at Moss View Nursing Home for two and a half years until September 2016 when she passed away. Our mum's care at the home was outstanding, the care staff worked to ensure mum and the rest of our family were kept up to date with any reviews and GP visits. Each and every member of staff could not have done any more than they had to ensure mum's care was excellent. Staff have supported our family as if we were their own. I cannot thank Moss View enough. Oustanding.
The staff are hard working, kind and considerate. The home itself requires some upgrading of the facilities, both for the safety of the clients and visitors. Always been treated in a friendly and supportive way. Sometimes the rigorous timetable of changing patients who are incontinent means that they may be left in discomfort for some time.
Regarding your comment that at times you found the support of those residents with continence issues to be delayed, the home is currently...
Great, down to earth staff. Hard working dedicated nurses and carers. Always made welcome to visit. My 83 year old visiting Dad is made to feel valued during his visits. Thank you Moss View Care Home.
My sister is a resident in 'Moss View Care Home'. Since she has been there, she has been looked after really well. All her needs are catered for. The staff are welcoming and friendly and if I have any worries they are sorted out. The home is well maintained and clean. The food is lovely and all of the family are looked after when we visit. There are also plenty of activities for the residents and the families are always invited.
My brother is very happy since moving here. We are extremely happy the way staff are treating my brother. We have seen a massive improvement with him. My brother says he is very happy here.
My dad was moved to Moss View from hospital. On his first day he was settled in as quickly as possible. Unfortunately his time here was short but he was cared for so well and all his needs were met. He passed so peacefully on a beautiful spring day in a peaceful atmosphere. The staff were all so supportive to me as well. From my 1st visit to view the home to his final day everyone was so friendly, helpful and informative. I could not have asked for anything more.
With their help I was able to come out of it. They made it much easier for me to deal with. What an example to their profession. Thank you from the bottom of my heart.
Mother was ill vomiting, diarrhoea, the care given by the staff was wonderful both to mother and also to ourselves. All staff from kitchen, carers and nursing are all 100%. I would and have done recommended this nursing home.
Thank you from my mum. My mum was in Moss View Care Home for ten years and in all that time she was always treated with dignity and love, as a visitor I was always made to feel welcome and I felt I made many friends because it was such a friendly place to be in. Everyone of the staff, cleaners and the management gave 100% and I will miss going in to see them.
The family were very upset putting mum in a care home as it was getting difficult looking after her. It was the best thing for mum. She is up and about now interacting with people. I would recommend Mossview to anyone. My mum is treated with kindness, dignity and respect by all the staff (who are excellent) hard working and dedicated.
What a wonderful day Christmas Day staff were amazing. Good selection of wonderful food cooked to perfection every member of staff happy a great feeling all over. Every thing has been great all year round. Well done to everyone.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 February 2025Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
1 Bed Vacancy
Posted: 10 September 2026To discuss your requirements please do get in touch.
News (1) & Events (0)
- 24 Sep 2024
HC-One’s Moss View care home in Huyton, Liverpool, has been busy transforming the garden area of their care home in a bid to win the winning title of this year’s...
There are no upcoming events for Moss View Care Home.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Moss View Care Home.
Accreditations
There are no accreditations posted yet for Moss View Care Home.
Meet the Team (1)

Introducing Richard Holtby, Home Manager at Moss View Care Home
As a dedicated healthcare professional, Richard has gained a wealth of experience in providing care and support to elderly people to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.
Having worked in the care sector as a qualified adult nurse for many years, Richard aims to provide the kindest care for each and every resident. He extends this caring approach to his colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.
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