Moss View Care Home

77 Page Moss Lane, Huyton, Liverpool L14 0JJ
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9.7 91 Reviews
  • Moss View Care Home, Liverpool
Moss View care home, located in the the attractive, semi-rural town of Huyton, on the outskirts of Liverpool, offers personalised residential, nursing and residential dementia care to older people.

The purpose-built home offers a range of single and en-suite bedrooms, as well as a fantastic wellbeing and activities programme, which includes regular coffee mornings and gardening activities.

The professional care team at Moss View take the time to learn about each resident’s individual hobbies and interests, helping them to lead an active and fulfilling life. In addition to the range of activities available, the team also encourages residents to take an active role in the Huyton community, recognising the importance of social connection.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 78 Service Users

Dementia Care Types

  • Moderate Dementia

Other Care Provided

  • Stroke
  • Palliative / End of Life Care

Facilities

  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1292

These prices are only a guideline, please contact Moss View Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Richard Holtby (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2001

Room Information

  • Single Rooms (78)

Moss View Care Home Reviews (91)

9.7

Moss View Care Home has a Review Score of 9.7 (9.707) out of 10, based on 20 reviews in the last 2 years.
Over all time Moss View Care Home has 91 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Moss View Care Home
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Review from L M (Daughter of Resident) published on 9 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have found all care of my 92 year old mother excellent. Staff are happy and fun. Qualified nurses very quick to respond to changes in her condition as appropriate. Staff have good efficient access and support from the community. Matron and GP if required. Although mum has difficulty in speech staff
understand what she needs. There is lots of fun and laughter. Thank you.
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Review from L E (Daughter of Resident) published on 7 April 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I cant express enough gratitude for the care and kindness my mum received whilst at this care home. From the moment she arrived she was treated with such love + respect, making her feel like she was truly part of their family. Every interaction was thoughtful and they took the time to understand her
needs and preferences. It was clear they went above and beyond to ensure her comfort and happiness, mum felt valued and cared for and as her daughter it was extremely comforting to know she was in such a warm and comforting environment. I highly recommend this care home to anyone seeking care for family.
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Review from Rhea C (Granddaughter of Resident) published on 3 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Nan has just recently moved in and me and my girlfriend visited for the first time last week. I can honestly say, we were blown away by how beautifully presented it is and how welcoming the staff are.
We spoke to a lovely member of staff and I was made up to know that she will be looking after my
Nan. She had a constant smile on her face and was happy to help with any queries I had.
Thank you so much for taking care of my Nan and I'm happy she is in safe hands.
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Review from F L (Daughter of Resident) published on 25 February 2025 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I am thankful for the care my mum is getting at Moss View. Leisure activites generate happiness and social interaction. For instance, at the end of January 2025, the nursing home was beautifully decorated to celebrate the Lunar New Year. Residents watched a fireworks display on TV, listened to traditional
folk songs and had Asian cuisine. The lion dance performance by the staff was really amazing. Residents and their relatives greeted each other in a joyous atmosphere and had a cultural exchange happily. The efforts paid by the staff are highly appreciated.
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Review from S F (Goddaughter of Resident) published on 30 January 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On entering Moss View, I was extremly happy, pleased and relieved. The cleanliness, politeness and help of staff is next to none. When I arrive on occasion they have sing-alongs and guess who the celebrate is, it's so uplifting to see everyone joining in, including myself and other relatives. They have
a birthday board on the wall of patients whose bday to is with a photo of when they were younger until now, it is so nice. I actually walked out saying to my daughter if I ever need a home put me there.
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Review from G G (Daughter of Resident) published on 2 October 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am delighted with the care my Mum is getting at Moss View, nothing is too much trouble and the staff keep me informed about her progress and contact me if there are any issues. They obviously care about the residents as if they were their own family. It gives me peace of mind knowing she is being
well cared for.
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Review from Annie J (Daughter of Resident) published on 15 August 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mum admitted to general nursing care after a short illness.
The care she has received has so far been excellent.
The nursing staff, carers and general staff are kind and patient. Our worries have been listened to and acted upon. Mum has settled and is very well cared for.
The unit is clean comfortable,
light and airy, there is a pleasant atmosphere and visitor are welcomed and encouraged.
Thank you.
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Review from J A (Daughter of Resident) published on 30 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum was a resident at Moss View Care Home for 3 months before she sadly passed away. I cannot thank the staff enough for the care and kindness they gave my mum and always treated her with the utmost dignity. The nurses are amazing, some of the best I've encountered. You should be very proud of your
staff at Moss View, they are a credit to your company.
I would have no hesitation in recommending your care home.
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Review from M B (Daughter of Resident) published on 28 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has recently become a resident at Moss View. Staff work hard to ensure that residents are looked after. They are always welcoming and friendly. There are plenty of activities and all are encouraged to participate. I can leave knowing that she is well looked after and in safe hands.
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Review from Sandra S (Daughter-in-law of Resident) published on 27 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The care is good and the staff.
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Review from Tracey B (Granddaughter of Resident) published on 26 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Lovely staff, kind and friendly.
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Review from Peter L (Son of Resident) published on 26 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A pleasant, friendly atmosphere. Staff always welcoming and keeping residents entertained.
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Review from A P (Daughter of Resident) published on 26 June 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I cannot fault all the staff at Moss View Care home who have looked after my mum from day one. They all take their time to talk and have a laugh with her. She is quite famous in the home, everyone knows her. My mum is settled in her lovely room and I can relax knowing she is safe when I am not around.
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Review from Jenny C (Sister of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great evening entertainment for residents and families. It involved everyone with humour, singing, dancing and lovely food. The staff were very caring and attentive to the residents, making sure everyone had what they needed to join in. Thank you.
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Review from Natalie M (Niece of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My auntie has resided at Moss View for approximately one year. Moss View is a very welcoming, friendly, clean and professional home. The staff are extremely friendly and helpful. They show compassion and care to the highest level. Residents are treated with respect and dignity. The events team organised
various activities and events which also included family members' attendance, these activities keep the residents entertained and bring enjoyment to their day. Residents also enjoy various singers who come in to entertain. Also, residents enjoy trips out to various places. It's pleasing to see redecoration of part of the building and gardens.
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Review from Thomas H (Son of Resident) published on 25 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care home. Rooms clean. The activities are excellent. The carers are lovely and the food is fantastic.
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Review from J H (Daughter of Resident) published on 12 June 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident with you for the last two years. Mum has recently passed away and the whole family would like to say how wonderful all the staff have been. They have looked after Mum with kindness and empathy. They have been a wonderful support to all of us through a very difficult time. We
would not hesitate to recommend Moss View to people and your staff are a credit to your company. Thank you.
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Review from D H (Daughter of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care is given to all residents and families are kept fully informed of relatives. Staff are extremely friendly, polite and helpful. Activities are daily for all residents plus events are held for all the family to attend. Cleanliness is excellent together with food. This is an extension to
a relative's home and we are all treated and respected like family. Excellent overall.
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Review from Joeseph M (Friend of Resident) published on 27 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Visited this home today, and what a lovely atmosphere. The people living there were enjoining a sing-along and doing exercises; everyone seemed happy, and that was also the smiling staff.
They looked after me, offering me tea and biscuits when my friend had some, and even asked if I was staying for
lunch.
I felt very welcome.
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Review from S E (Stepdaughter of Resident) published on 19 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely, friendly atmosphere as soon as you walk through the door and made to feel very welcome. Really pleased with the care and attention my father gets. The activities are 100% excellent. I have sat and watched the residents join in.
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Current Review Score: 9.7 (9.707)

Overview of Review Score

The Review Score of 9.7 (9.707) out of 10 for Moss View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 20 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.707 for Moss View Care Home is calculated as follows: ( (166 Excellents x 5) + (64 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 232 Ratings = 4.707
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Moss View Care Home is based on 20 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 78 registered maximum number of service users is 15.6, which has been reached with 20 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 27 Feb 2025

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Requires improvement
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (6)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Moss View Care Home

What types of Care is Moss View Care Home registered for?

Older Person Care & Dementia are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Moss View Care Home have?

There are 78 Single Rooms.

What are the Facilities & Services at Moss View Care Home?

Pet Friendly (or by arrangement), Smoking not permitted, Lift, Stairlift, Wheelchair Access, Gardens & Residents Internet Access are some of the Facilities & Services.

How far is Moss View Care Home to the centre of Liverpool?

4.6 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moss View Care Home to verify any information. View our terms and conditions. Moss View Care Home has an Enhanced Service - more info.