Moss View Care Home

Thank you

Throughout the 7 years my relative was at Moss View she was treated with love & great kindness. The well being coordinators were always very cheerful & put on excellent Christmas parties for residents & their families. The staff who looked after her personal care were always kind, smiling & looked after her dignity. Finally her nurses were outstanding, rays of sunshine. They made her last days comfortable & peaceful. Thank you.

What an absolute fabulous facility i would highly recommend, staff are amazing so helpful and caring. They do plenty of activities family days, days outs. Rachel and lesley are lovely doing activities and entertainment. Lynn and Sharon go above and beyond to meet my Grandads needs. I just wish if I ever need to go into a care home i would definitely choose this one. I would like to say a big thank you to all the staff. THANK YOU..

Wonderful kind, caring, patient people! I won't name names because I don't want to miss anyone out! There's a real sense of warmth and happiness in the place. I will be eternally grateful for how they are looking after mum. Plenty of fun activities for mental and physical wellbeing which mum loves. I feel very blessed and relieved she is finally safe and is receiving the care she needs. Thank you so much everyone xxxxxxx

My mum was transferred from the hospital to Moss View, and throughout this period, the manager was exceptional, supporting the family all the way through the social and financial process. Since moving into the home 5 months ago, I have received regular contact from staff regarding mum's progress or any concerns. Visitors are made to feel welcome at all times. I can sit with mum in the dining room at meal times or in the 'snug' with hot drinks and snacks for visitors. Thank you to everybody at Moss View.

Staff and management all very good.

Nan went in for respite for 2 weeks and ended up staying full time. She has said nothing but good things about Mossview and she can't fault the home in any way. The rest of the family agree that the home is clean, tidy and a pleasant place to be. On a number of occasions we have been visiting the home, there has been activities going on and all of the elderly residents are eager to participate and they all seem very happy at Mossview. Nothing seems like any trouble to the staff here. Nan's room is very homely and always clean and tidy. Overall, Mossview is a great home and I would recommend to anyone seeking a high level of care for their loved ones.

I know my brother is a resident with very complicated needs but he is receiving good care by nursing staff. The management have been excellent in their co-operation with the family. Overall I am very satisfied.

Staff are very caring and good, however money is needed to update the environment and facilities. There is no soap in communal toilets, no shampoo or body wash provided by the care home so residents have been using my sisters . We provide new clothes but these have been going missing even though these are labeled with room number and name, this is very disappointing

The home is very clean. The entertainment organiser is lovely caring working hard for the patients.

Amazing care home with people who genuinely care about the residents' best interests. Everyone is so friendly and jolly. Richard, Katie, Fatima and all support staff show consideration and care like family. They work hard, and the progress my uncle Rob has made in just 2 months is amazing. Dr Alam has listened to our concerns and the whole team has been proactive in progressing things forward and helping Rob's quality of life improve.

I have found all care of my 92 year old mother excellent. Staff are happy and fun. Qualified nurses very quick to respond to changes in her condition as appropriate. Staff have good efficient access and support from the community. Matron and GP if required. Although mum has difficulty in speech staff understand what she needs. There is lots of fun and laughter. Thank you.

I cant express enough gratitude for the care and kindness my mum received whilst at this care home. From the moment she arrived she was treated with such love + respect, making her feel like she was truly part of their family. Every interaction was thoughtful and they took the time to understand her needs and preferences. It was clear they went above and beyond to ensure her comfort and happiness, mum felt valued and cared for and as her daughter it was extremely comforting to know she was in such a warm and comforting environment. I highly recommend this care home to anyone seeking care for family.

Thank you so much for taking care of my Nan and I'm happy she is in safe hands.

I am thankful for the care my mum is getting at Moss View. Leisure activites generate happiness and social interaction. For instance, at the end of January 2025, the nursing home was beautifully decorated to celebrate the Lunar New Year. Residents watched a fireworks display on TV, listened to traditional folk songs and had Asian cuisine. The lion dance performance by the staff was really amazing. Residents and their relatives greeted each other in a joyous atmosphere and had a cultural exchange happily. The efforts paid by the staff are highly appreciated.

On entering Moss View, I was extremly happy, pleased and relieved. The cleanliness, politeness and help of staff is next to none. When I arrive on occasion they have sing-alongs and guess who the celebrate is, it's so uplifting to see everyone joining in, including myself and other relatives. They have a birthday board on the wall of patients whose bday to is with a photo of when they were younger until now, it is so nice. I actually walked out saying to my daughter if I ever need a home put me there.

I am delighted with the care my Mum is getting at Moss View, nothing is too much trouble and the staff keep me informed about her progress and contact me if there are any issues. They obviously care about the residents as if they were their own family. It gives me peace of mind knowing she is being well cared for.

Thank you.

I would have no hesitation in recommending your care home.

Mum has recently become a resident at Moss View. Staff work hard to ensure that residents are looked after. They are always welcoming and friendly. There are plenty of activities and all are encouraged to participate. I can leave knowing that she is well looked after and in safe hands.