
All staff were fab, and they had activities for the residents and days ouMary D(Daughter of Resident/Service User)



All staff were fab, and they had activities for the residents and days ouMary D(Daughter of Resident/Service User)



Moss View care home, located in the the attractive, semi-rural town of Huyton, on the outskirts of Liverpool, offers personalised residential, nursing and residential dementia care to older people.
The purpose-built home offers a range of single and en-suite bedrooms, as well as a fantastic wellbeing and activities programme, which includes regular coffee mornings and gardening activities.
The professional care team at Moss View take the time to learn about...
Care Provided by Moss View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Moss View Care Home for full pricing details and T&Cs.
Contact Moss View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Richard Holtby(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2001
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (17)
Moss View Care Home Reviews (100)
Moss View Care Home has a Review Score of 9.5 (9.519) out of 10, based on 16 reviews in the last 2 years.
Over all time Moss View Care Home has 100 reviews.
The management and staff are excellent, giving my mum the help and support that she needs.
Thank you to everyone for their help and support in this difficult time for me.
We are all very grateful for what they did for my auntie during her final two years.
The whole team at Moss View were fantastic throughout dads almost three years in their care. I couldn't have wished for a more focused, friendly and professional team. They did everything possible to make dads time with them enjoyable. Through the difficult time at the end of his life, they showed great compassion to dad and also to all visitors and family members coming to see him. Many of the team were very upset when he finally passed away showing just how attached they had become.
Moss View, you should be very proud of all the staff. They are a credit to you and amazing selfless people.
Warm and friendly reception for visitors. Residents are treated with respect and understanding. Excellent level of attention.
The large lounge feels lively and homely and the staff are constantly in attendance for residents.
There is a lightness of touch and humour that makes the atmosphere cheerful.
Since moving in, my mum has been afforded excellent care and support. She is always treated with dignity and staff do everything possible to ascertain her views and include her in decision making.
This support extends to the family too. Staff take time to get to know mum as an individual and personalise her care to meet her needs. A caring, homely environment.
Moss View is a warm and welcoming home. They look after the residents as if they were a family member. The staff (care workers, kitchen staff, cleaning staff, office staff, nurses) are all approachable, friendly, caring and nothing is too much trouble any time of the day. The residents' rooms are always clean and tidy.
Our thanks to the staff, nurses and everyone involved with Moss View to give our mother the best (very) care and we are so grateful. All round thank you!!
We have been involved at Moss View for about 3 weeks but I have to say we are very happy with the residential care being provided for my dad. The administration and nursing ide of a very high standard and nothing is too much trouble. Dad has settled in a great quicker than we had imagined and we put that down to the staff who have all been marvellous. Thank you Moss View.
My mother has been a resident since March 2016 during that time mam has suffered a stroke which has left her vocabulary very limited. My family and I, during the time mam has been here, we could not wish for a better team looking after her. Keep up the good work.
Mum has been a resident since January 2017, a difficult time for the family but the home and staff have been great looking after Mum and all her needs. The very few issues we may have had have all been dealt with an responded to by the professional staff. Mum is very settled and all the staff go out of their way to ensure she is good 10/10
Our Mum joined Moss View January 2018. she is looked after so much we, the family, can't thank everyone enough. Their care is so fantastic we tell the staff every time we visit.
My mum resided in Moss View, Dodd wing for two years up to her death in October 2017. My mum was extremely looked after by the manager and staff of Dodd wing. As a family, we will always be truly grateful for the care she received there. Person-centred care was forefront in the staff's practice.
Not only did the staff support my mum but as a family, they supported us, especially through the difficult times, and leading up to her passing away. The staff work extremely hard, including the housekeepers and activity staff, and my mum was always spotless, as was her bedroom. My mum loved all the staff and as a daughter if gave me great satisfaction and peace that I knew she was well cared for. Moss View was recommended to me by a consultant psychiatrist, and as we are a family of nurses, we can not praise the staff enough for their true genuineness and professionalism.
Thank you all so very much, we will never forget your kindness.
My mum went into Moss View in October 2017. She has mixed dementia. From day 1, I felt my mum has been well cared for. The staff in this unit are very caring. I feel they know my mum, her personality, her likes and dislikes, the food she can and can't eat. Mum is always clean and well dressed. Her hair is styled neatly. These are the little touches that make a difference to me. Mum eats well and the food is a good standard. Mum even put on 2 kilos in her first few weeks. If I have any concerns, I can speak to any member of staff and I know they listen and action any worries I have. Any of our family or friends can see mum anytime and nothing is ever an inconvenience for the staff at Moss View.
Really good care home, lovely staff, very pleased. Could not ask for anything better. Care first class.
I can only say positive things. Mum appears to have been very happy during her respite stay. We have not visited as we live the other end of the country by my phone the staff have always been friendly and helpful. My elderly aunt visited and was very impressed - said it was a lovely home.
So far quite happy with staff new management. Excellent, no complaints.
My mum is very happy at Moss View. It is mostly down to the staff, they are so lovely. She has been in Moss View for over 2 years now.
Mum is in Dodd unit and we are very happy with her care. The décor could be better and needs to be brighter.
I find the care to be of a good standard. Carers are all pleasant and friendly. The care home is in need of refurbishment and looks very drab. The EMI unit does not smell fresh when you walk in and is in need of a deep clean. The tables and chairs and the small kitchen in EMI dining are not clean.
At Moss View, we have a robust cleaning schedule in place and the domestic team conduct deep cleans of the unit on a weekly basis according to their schedules.
We are in the process of reviewing a refresh for the home and changing the colour scheme within the home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 February 2025Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
- 18 Nov 2024
HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...
There are no upcoming events for Moss View Care Home.
Accreditations
There are no accreditations posted yet for Moss View Care Home.
Meet the Team (1)

Home Manager at Moss View Care Home, Huyton, Liverpool
What does ‘kindness’ mean to you?“Keeping an eye on the little things that make a difference to our residents' well-being.”
As a dedicated healthcare professional, Richard has gained a wealth of experience in providing care and support to elderly people to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.
Having worked in the care sector as a qualified adult nurse for many years, Richard closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. He extends this caring approach to his colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what he enjoys most about his role, Richard remarked:“I have always enjoyed working with people and like to make a difference to the people that I care for. I enjoy solving problems and finding solutions that meet the needs of my residents.”
Richard has also achieved much outside of work, with his proudest achievement being earning a degree as a mature student.
Outside of work, Richard enjoys spending time with his family and travelling in the UK and abroad on holiday.
If you would like to find out more about Moss View, Richard would be delighted to have an informal discussion with you to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moss View Care Home to verify any information. View our terms and conditions. Moss View Care Home has an Enhanced Service -more info.