
All staff were fab, and they had activities for the residents and days ouMary D(Daughter of Resident/Service User)



All staff were fab, and they had activities for the residents and days ouMary D(Daughter of Resident/Service User)



Moss View care home, located in the the attractive, semi-rural town of Huyton, on the outskirts of Liverpool, offers personalised residential, nursing and residential dementia care to older people.
The purpose-built home offers a range of single and en-suite bedrooms, as well as a fantastic wellbeing and activities programme, which includes regular coffee mornings and gardening activities.
The professional care team at Moss View take the time to learn about...
Care Provided by Moss View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Moss View Care Home for full pricing details and T&Cs.
Contact Moss View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Richard Holtby(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2001
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (17)
Moss View Care Home Reviews (100)
Moss View Care Home has a Review Score of 9.5 (9.519) out of 10, based on 16 reviews in the last 2 years.
Over all time Moss View Care Home has 100 reviews.
Mum has been a resident at Moss View for nearly four years now. As a family (sister, brother and I) we couldn't ask for a better care facility. Staff see to all aspects of Mum's care. Physically, emotionally and mentally. Mum has vascular dementia, with a collection of complex health needs and is registered blind. All aspects of Mum's needs are delivered to a very high standard. All staff have a genuine interest in mum's well being. It brings great comfort to us as a family knowing that Mum is safe and being well looked after especially in these difficult times of COVID and not being able to visit her. I highly recommend Moss View.
I think this is one of the best care homes. The staff are friendly. A nice group of people. They do their best to help you.
I would like to inform you that I chose Moss View with my sister during a tormented time.
I have seen many, many care homes and it’s a pleasure to inform you that the care Moss View provides is a clear standard above the rest.
Staff are so friendly, polite but moreover, it’s the quality of the care that takes my breath away.
Thank you.
The care given to my mother at this care home is excellent. The staff are excellent in the way they deal will all matters of care. The management team, nurses and staff all play their part as a team. They treat my mother with respect and care as a family we are so grateful for that.
My father was fast-tracked from hospital for palliative care and we could not have found a nicer, more caring place. From the moment we entered the home we felt it was more homely and spacious compared to other homes we visited. A word of advice, don't just go for the homes that show an excellent rating as others with slightly less good overall scores are also worth considering as they may have been marked down on a minor issue which has since improved, and Moss View is a great example of this. The staff were absolutely wonderful, the rooms were great, allowing us to take personal bits from home including Dad's own TV which he was used to. The food was also good. Initially, Dad perked up, so much so that the manager arranged for one of the staff to escort him to my wedding which was just incredible, and we are so grateful to the home for arranging this. Sadly Dad has now passed on but, boy, he had a very happy last few months thanks to Moss View.
My Mum has been here for a month or so and so far have shown extreme care and kindness to Mum. Regular pad changes and medication on time and very happy with Mum's room location.
Very happy with care at Moss View. Staff are very kind to all of us. The home has a warm feeling. Would definitely recommend it.
Since the new manager, the home has undergone a refurbishment, the place is cleaner, tidier and the staff appear to be happier.
Very happy and have recommended to others.
Moving mum into Moss View was a hard decision, but we knew we made the right decision during our first visit. There were plenty of activities taking place and staff were so kind and caring towards our family. Mum’s health has improved and she’s really happy here. From the administrator who is a lovely lady to the domestic staff. Everyone is so helpful we couldn’t have wished for a better home.
The carers are devoted to the needs of their residents, they are so kind and considerate. 22-months-ago the GP told us my aunt was so poorly, they didn't know if she'd pull through, due to the care she has received she is now the best she has been for years. It's lovely to see her so alert when we visit. All the staff work so hard, they are dedicated to the residents and their families, they are very supportive and helpful, all the staff are a credit to HC-one. A huge thank you to the new home manager who has improved the surroundings in the home in such a short period. New carpets and decoration, making Mossview into a lovely homely care home again. It just feels like one big happy family when you visit.
From the moment we walked in we were met with quiet, confident smiles from everyone. The staff and residents were calm and welcoming. The unit is perfect for my husband. There is enough space for him to roam and sit when he needs to. The room is ideal and looks on a safe secure garden which we can access easily. All the staff, care, housekeeping and admin know my husband and my relationship to him and care for us both extremely well.
Made to feel welcome from the start. It was a big decision for us to put Mum in a care home, but when we viewed, nothing was a problem. Everyone is lovely.
My sister and I visit Moss View regularly but we both live some distance away and cannot get to Liverpool as often as we would like. We depend on the staff at Moss View to look after Mum and keep her safe. They do this very well and we really appreciate it.
Our mother is now very (very) old and needs great care as she is unsteady on her feet. Also, her general condition varies on a day to day basis. The staff at Moss View give her really good support and seem to be very flexible in their approach; they allow days when Mum stays in bed and other days when they help her to enjoy the facilities in the lounge.
Visiting (and parking!) is easy and we are always welcomed by the staff. On occasion, we have been offered the use of one of the small, quiet, lounges to hold a little get-together. This makes for a pleasant and private time which makes a great change for Mum and gives us some "family" time which we all enjoy.
Thank you!
Thank you Moss View.
Not only do the staff look after my dad but they support and care in their approach to my mum who visits dad regularly as she is obviously under stress not having dad under our care anymore. But relationship with staff has made this situation easier. Thanks to the excellent activity team who offers such stimulating caring motivation to residents.
Staff approachable at all levels.
My father came to Moss View for the last few days of his life. He was treated with respect and kindness throughout his stay. The staff treated myself and my family very well and nothing was too difficult for them.
The home is a bit tired re the decor, but improvements are being made, but the most important thing to me is that my loved one is happy, respected and well cared for, which she is 100%.
The staff are all excellent.
Thank you all.
I feel he is safe and content here.
Thank you.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 February 2025Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
- 18 Nov 2024
HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...
There are no upcoming events for Moss View Care Home.
Accreditations
There are no accreditations posted yet for Moss View Care Home.
Meet the Team (1)

Home Manager at Moss View Care Home, Huyton, Liverpool
What does ‘kindness’ mean to you?“Keeping an eye on the little things that make a difference to our residents' well-being.”
As a dedicated healthcare professional, Richard has gained a wealth of experience in providing care and support to elderly people to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.
Having worked in the care sector as a qualified adult nurse for many years, Richard closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. He extends this caring approach to his colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what he enjoys most about his role, Richard remarked:“I have always enjoyed working with people and like to make a difference to the people that I care for. I enjoy solving problems and finding solutions that meet the needs of my residents.”
Richard has also achieved much outside of work, with his proudest achievement being earning a degree as a mature student.
Outside of work, Richard enjoys spending time with his family and travelling in the UK and abroad on holiday.
If you would like to find out more about Moss View, Richard would be delighted to have an informal discussion with you to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moss View Care Home to verify any information. View our terms and conditions. Moss View Care Home has an Enhanced Service -more info.