
All staff were fab, and they had activities for the residents and days ouMary D(Daughter of Resident/Service User)



All staff were fab, and they had activities for the residents and days ouMary D(Daughter of Resident/Service User)



Moss View care home, located in the the attractive, semi-rural town of Huyton, on the outskirts of Liverpool, offers personalised residential, nursing and residential dementia care to older people.
The purpose-built home offers a range of single and en-suite bedrooms, as well as a fantastic wellbeing and activities programme, which includes regular coffee mornings and gardening activities.
The professional care team at Moss View take the time to learn about...
Care Provided by Moss View Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 78 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Moderate Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
Facilities
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Moss View Care Home for full pricing details and T&Cs.
Contact Moss View Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- HC-One
- Private Owned
Person in charge
- Richard Holtby(Home Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2001
Room Information
- Single Rooms (78)
- Single Rooms with ensuite Wet Room (17)
Moss View Care Home Reviews (100)
Moss View Care Home has a Review Score of 9.5 (9.519) out of 10, based on 16 reviews in the last 2 years.
Over all time Moss View Care Home has 100 reviews.
A pleasant, friendly atmosphere. Staff always welcoming and keeping residents entertained.
I cannot fault all the staff at Moss View Care home who have looked after my mum from day one. They all take their time to talk and have a laugh with her. She is quite famous in the home, everyone knows her. My mum is settled in her lovely room and I can relax knowing she is safe when I am not around.
Great evening entertainment for residents and families. It involved everyone with humour, singing, dancing and lovely food. The staff were very caring and attentive to the residents, making sure everyone had what they needed to join in. Thank you.
My auntie has resided at Moss View for approximately one year. Moss View is a very welcoming, friendly, clean and professional home. The staff are extremely friendly and helpful. They show compassion and care to the highest level. Residents are treated with respect and dignity. The events team organised various activities and events which also included family members' attendance, these activities keep the residents entertained and bring enjoyment to their day. Residents also enjoy various singers who come in to entertain. Also, residents enjoy trips out to various places. It's pleasing to see redecoration of part of the building and gardens.
Excellent care home. Rooms clean. The activities are excellent. The carers are lovely and the food is fantastic.
Mum has been a resident with you for the last two years. Mum has recently passed away and the whole family would like to say how wonderful all the staff have been. They have looked after Mum with kindness and empathy. They have been a wonderful support to all of us through a very difficult time. We would not hesitate to recommend Moss View to people and your staff are a credit to your company. Thank you.
Excellent care is given to all residents and families are kept fully informed of relatives. Staff are extremely friendly, polite and helpful. Activities are daily for all residents plus events are held for all the family to attend. Cleanliness is excellent together with food. This is an extension to a relative's home and we are all treated and respected like family. Excellent overall.
They looked after me, offering me tea and biscuits when my friend had some, and even asked if I was staying for lunch.
I felt very welcome.
Lovely, friendly atmosphere as soon as you walk through the door and made to feel very welcome. Really pleased with the care and attention my father gets. The activities are 100% excellent. I have sat and watched the residents join in.
My mum became a resident at Moss View Care Home in recent months as in need of nursing care. I was unsure at the time what to expect but in all honesty, I have been encouraged and comforted by the standard of care given to my mum. Entering the home we are always greeted with a welcoming smile and staff always make themselves available if I need to speak to them. No matter what time of day I visit my mum is always content and well presented. My heartfelt thanks to all the staff at Moss View.
Due to circumstances, this is not the first care home my Mum has been in, but it is undoubtedly the best in terms of level of care and organisation. The staff are always welcoming and polite to us and Mum's room is spacious and clean. All of Mum's needs have been catered for here and her well-being is regularly reviewed - communication from the home is excellent.
Have been really pleased how the staff look after my mum. She also says the food is excellent.
My dad was a resident of Moss View Care Home for fourteen months. Right the way through he was cared for and he was treated with respect, dignity and love. We have been always aware Dad was in the right place. The staff have been fantastic.
My mum-in-law has been a resident for a few years and has been well looked after by some wonderful staff. The home has experienced a few management changes in the last few years which, I think, can be unsettling for both staff and residents alike. I hope there will be a long-term manager in place in future and that the wonderful hard-working staff will be appreciated.
Thank you for taking the time to share your views and for your positive feedback regarding the team at the home, who are committed to providing the best experience possible for our residents. We, very much, appreciate their efforts and the kind care they offer and will ensure your lovely comments...
Everyone likes and is taking very good care of my mum on palliative care. All the management/nurses/care workers and other staff help me in looking after my mum.
My mum was a resident in Moss View; the care she got was fantastic. All staff were fab, and they had activities for the residents and days out. Cannot fault the staff at all. The management at the time my mum was there until she padded away could have been better. Cannot say what it is like now.
From March 2020 until July 2021 as a family member with my mum living at the care home was scary and uncertain at times living through this COVID pandemic. Since July 19th, life as we know it before (having been visiting here since April 2019) is slowly getting back to some normality. The staff have been very understanding, showing excellent care for my mum every day. Can't praise them all enough for keeping my mum safe.
Moss View Care Home has kept us up to date with my fathers care. One lady has been great at arranging Zoom calls and anything else we have needed to know about my dad. It's been a tough year, and Moss View has reassured us as to my dads care.
This is a lovely home. I feel really at home here. The staff are so caring, nothing is too much trouble and the medication is always spot on.
I had a lovely visit with mum today. It was cold though but she was well wrapped up. I was glad to have a garden visit instead of Zoom.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 27 February 2025Good
- CaringGood
- EffectiveGood
- ResponsiveRequires improvement
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (15) & Events (0)
- 04 Jun 2025
HC-One care homes across Britain are preparing to open their doors to welcome in visitors from their local communities to join them in this year’s Care Home Open Week celebrations...
- 20 Nov 2024
HC-One care homes across the UK are marking International Men’s Day on Tuesday, November 19, 2024, which aims to raise awareness of men’s wellbeing. HC-One resident’s wellbeing is a key...
- 18 Nov 2024
HC-One care homes across the UK took part in fundraising activities on Friday, November 15, to raise vital funds for BBC’s Children in Need. Children In Needs supports charities and...
There are no upcoming events for Moss View Care Home.
Accreditations
There are no accreditations posted yet for Moss View Care Home.
Meet the Team (1)

Home Manager at Moss View Care Home, Huyton, Liverpool
What does ‘kindness’ mean to you?“Keeping an eye on the little things that make a difference to our residents' well-being.”
As a dedicated healthcare professional, Richard has gained a wealth of experience in providing care and support to elderly people to enrich their lives. He is a knowledgeable and dedicated leader who is passionate about delivering the highest standards in care and quality of life for residents.
Having worked in the care sector as a qualified adult nurse for many years, Richard closely shares HC-One’s vision in aiming to provide the kindest care for each and every resident. He extends this caring approach to his colleagues and works closely with them to deliver care and support to residents in a way that they gain the most benefit, in a warm and welcoming home.
When asked what he enjoys most about his role, Richard remarked:“I have always enjoyed working with people and like to make a difference to the people that I care for. I enjoy solving problems and finding solutions that meet the needs of my residents.”
Richard has also achieved much outside of work, with his proudest achievement being earning a degree as a mature student.
Outside of work, Richard enjoys spending time with his family and travelling in the UK and abroad on holiday.
If you would like to find out more about Moss View, Richard would be delighted to have an informal discussion with you to answer any questions and provide further information.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Moss View Care Home to verify any information. View our terms and conditions. Moss View Care Home has an Enhanced Service -more info.