Prince Alfred Residential Care Home

Rose Villas, Prince Alfred Road, Wavertree, Liverpool L15 8HH
Review Us
9.9 105 Reviews
  • Prince Alfred Residential Care Home, Liverpool
Prince Alfred care home provides residential and respite care, with a team devoted to enriching residents’ lives every day. The gardens, overlooking beautiful Mystery Park, are a standout feature - designed by staff and residents after winning an internal Sanctuary Care competition. Raised beds allow residents to grow fruit, vegetables and flowers, which are used for cooking and flower arranging. Recently, residents enjoyed carrot cake baked with home-grown carrots, giving a real sense of achievement.

Activities include barbecues with family and friends, cocktail hours, and pampering in the hair salon. Residents play an active role in home life, with one running a book club and another leading residents’ meetings as ambassador. Community connections are strong, with visits such as Liverpool Museum’s House of Memories project, sparking conversations about local history.

Dining is a highlight, with two chefs preparing everything from roast dinners to authentic curries, plus home-baked cakes and biscuits for afternoon tea. One chef recently competed in Sanctuary Care’s Masterchef contest. Families are welcome anytime and can stay connected through a private Facebook page.

Proud to be veteran-friendly

Prince Alfred has achieved Veteran Friendly Framework (VFF) status, supporting the practical, emotional and social needs of the armed forces community. The VFF is a collaboration between Royal Star & Garter, Royal British Legion and NHS Veterans’ Covenant Healthcare Alliance (VCHA).
Show Prince Alfred Residential Care Home on the Map

Care Provided by Prince Alfred Residential Care Home

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 50 Service Users

Other Care Provided

  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1247
  • RESPITE Self-Funded Residential Care: from £1247

Our weekly fees are individual to each of our residents and are subject to a pre-admission assessment, which is required to understand the level of care and support needed. Our 2025 weekly care fees for residential care start from £1247 but may be in the region of 30% more*. This depends on your care needs and the type of bedroom that is right for you, from our standard rooms through to our premium bedroom options.


*If you require more specialist care such as 1-2-1 support, your weekly fee could be higher.

These prices are only a guideline, please contact Prince Alfred Residential Care Home to find out the exact price for your requirements.

Contact Prince Alfred Residential Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Prince Alfred Residential Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Lisa Illage (Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (50)

Visiting

  • Anytime other than protected mealtimes 12-2pm and 4-6pm

Parking

  • Onsite parking

Prince Alfred Residential Care Home Reviews (105)

9.9

Prince Alfred Residential Care Home has a Review Score of 9.9 (9.853) out of 10, based on 19 reviews in the last 2 years.
Over all time Prince Alfred Residential Care Home has 105 reviews.

Overall Experience
  • 96
  • 7
  • 0
  • 0
  • 2
Date Published
  • 105
  • 8
  • 12
  • 19
  • 86
Reviewer Connection to Prince Alfred Residential Care Home
  • 41
  • 15
  • 11
  • 8
  • 8
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 105, showing 101-105
Review from M I (Daughter of Resident) published on 7 March 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Prince Alfred since May 2018 in all of this time I have found all staff members to be welcoming, caring, conscientious and approachable. The manager has an "open door policy" and is very proactive in all issues.
This was one of the main areas that drew me to Prince Alfred
how welcoming the home is, spotlessly clean and the caring attitude of all staff. Finding suitable accommodation for my mum was a decision that I found heartbreaking but I was reassured (totally) by the management and staff at Prince Alfred.
Reply from Fae Doherty, Marketing Officer at Prince Alfred Residential Care HomeDear M I, thank you for taking the time to review Prince Alfred. Whilst we understand how difficult the transition can be into care for both our residents and their loved ones, it is really reassuring to hear how happy you are with the home and the caring nature of our staff. Best wishes.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Linda M (Daughter of Resident) published on 1 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After looking after my mum for many years, and especially the very difficult last 12 months, I believe I now have peace of mind knowing she is being looked after very well and cared for 24/7. The people in the home really care and make my mum's life safe and comfortable, I am listened to if I have any
concerns and believe this is a very good home and my mum is happy here.
Reply from Fae Doherty, Marketing Officer at Prince Alfred Residential Care HomeDear Linda, Thank you for your kind words - it is wonderful to hear how much peace of mind you feel knowing your mother is receiving the very best care. I will be sure to pass your feedback on to the team. Best wishes, Fae
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Jan S (Daughter-in-law of Resident) published on 19 December 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care home is clean and warm. Furniture and décor is all of a good standard and the staff are friendly and helpful.
There is a warm and inclusive atmosphere and residents are treated with dignity and genuine affection.
Management are visible and staff morale seems good which has a positive effect
on the care provided.
Reply from Fae Doherty, Marketing Officer at Prince Alfred Residential Care HomeDear Jan, thank you for your kind words - your feedback is much appreciated. I will be sure to pass them onto the home's manager and friendly team. Best wishes
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Christine T (Niece of Resident) published on 22 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Uncle's mobility deteriorated rapidly during the 2 years that we cared for him at home. We accepted he needed alternative care or we would lose him to a fall or worse still, loneliness. We live nearby so we were fortunate to have local knowledge of the excellent care which this home has provided
for many years. Briefly - all staff are caring, friendly, patient and approachable. The early days were difficult as Uncle took a while to settle but the staff were wonderful. The environment is always welcoming, visitors are known by name – not just residents. More like visiting a large family home than a care home. You can chat, share a joke with staff/residents. There is always something going on 25th anniversary, Halloween, firework displays –plus they have their own mini- bus and an ‘Entertainments Officer’ ! Health issues are dealt with promptly and we are always informed asap. Our family of 4 could never offer this level of care 24/7.


My Uncle is not lonely anymore.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Lesley W (Daughter-in-law of Resident) published on 3 June 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all the staff in this care home really lovely. They treat all the residents very kindly and with respect. Nothing is too much trouble for them. Anything to do with their health is dealt with very quickly until my mother-in-law came to this care home. I hadn't any experience of homes. I am amazed
at hoe much work is involved in caring for our elderly relatives. I have been very impressed by the level of care.
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 9.9 (9.853)

Overview of Review Score

The Review Score of 9.9 (9.853) out of 10 for Prince Alfred Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 19 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.878 for Prince Alfred Residential Care Home is calculated as follows: ( (197 Excellents x 5) + (23 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 222 Ratings = 4.878
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.975 Points relating to the number of positive Reviews for Prince Alfred Residential Care Home is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.975
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 50 registered maximum number of service users is 10, which has been reached with 19 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 2 May 2024

Overall Good

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (9)

Meet the Team (8)

Lisa

Lisa Illidge

Job Title: Home Manager

I'm thrilled to join not-for-profit care provider, Sanctuary Care and look forward to contributing to enriching the lives of our residents, their loved ones and my team at Prince Alfred.

Denise

Denise Gallagher

Job Title: Deputy Manager Joined: 2008

I feel like staff and residents are one big family and I am honoured to be a part of it.

Bradley

Bradley Wilson

Job Title: Care Assistant Joined: 2021

I love working here as I love being surrounded by our wonderful residents, listening to their stories and being able to put a smile on their faces.

Laura

Laura Porter

Job Title: Team Leader Joined: 2012

I love working here as I love being able to make a positive difference in people’s lives.

Lynette

Lynette Hunt

Job Title: Administrator Joined: 2014

I have a genuine love for my team and for the residents we look after.

Lani

Lani Jalandoni

Job Title: Healthcare Assistant Joined: 2023

My passion has always been caring for people and this is the perfect place to do that!

Janelle

Janelle Araneta

Job Title: Team Leader Joined: 2023

I love my job because it allows me to make a difference in people’s lives and it is my passion.

Cleofy

Cleofy Olsem

Job Title: Healthcare Assistant Joined: 2023

I love the residents that I have in my care.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Prince Alfred Residential Care Home to verify any information. View our terms and conditions. Prince Alfred Residential Care Home has an Enhanced Service - more info.