Wavertree Nursing & Residential Home

This Nice carehome has been looking after my beautiful mother for approx 3 yrs now and apart from an initial admin error which meant she was being charged twice per month,once by Greenacres the atached owner and also by Wavertree c.h. which although attached is not assoc.with it.However the wonderful admin worker spotted this error and although it took some months we were refunded the entire amount.I was v.grateful to her cause it was a considerable amount(£thousands).This proves they are genuine people who take care in their work. Eeryone is so dedicated to caring for the clients especially my mother who is bedridden,they all have a friendly manner,nothing is too much for them.Only problem is that she is a v.fussy eater.She has an allergy to anything with pepper in(she tells me occasionally that it is burning her mouth and when i try it i cannot taste any spiceyness but then i love chillies etc.She has some crazy fancies that i try to cater for egmushey

Recently my mother in law spent a week respite care in the home. Despite the report from the CQC we found Wavertree Nursing & Residential home to be very pleasant, staff were very professional, caring and friendly. My mother in law, when previously in respite care hates it, she had a fabulous time, everyone giving her the due care and attention she wanted and quite willing to return there when we are next going away.

This care home has provided excellent personal, social and nursing care to my dad. They have been there when his dementia has been evident, have been very supportive and helpful to myself and showed respect, care and lots of affection for my dad. My dad rates the food and staff highly. The new management team are exceptional in their dedication, care and commitment to residents and relatives. I have always hear the staff talking very lovingly to residents. Excellent in very many ways. No complaints at all to date!