The staff are very friendlyL G(Sister of Resident/Service User)
The staff are very friendlyL G(Sister of Resident/Service User)
Eccleston Court, which is situated in the leafy area of Eccleston in St Helens, Merseyside, provides specialist nursing care for to older people and people living with dementia.
Eccleston Court has two households, both on the same site, Eccleston Court and Haydock Suite. Both households have wonderful spaces to relax in and enjoy company, including an activities room, hairdressing area, large lounge areas and dining rooms as well as some quite...
Eccleston Court, which is situated in the leafy area of Eccleston in St Helens, Merseyside, provides specialist nursing care for to older people and people living with dementia.
Eccleston Court has two households, both on the same site, Eccleston Court and Haydock Suite. Both households have wonderful spaces to relax in and enjoy company, including an activities room, hairdressing area, large lounge areas and dining rooms as well as some quite areas for residents to relax with family and friends.
Eccleston Court has a accessible garden for residents to enjoy relaxation and outdoor activities. The home is also adjacent to a lovely park and gardens – very popular for gentle walks.
All bedrooms are for single occupancy and are comfortable and spacious with en-suite facilities.
Haydock Suite has a stunning St Helens RFC area, which was opened by Saints legends Paul Sculthope and Eddie Cunningham. It also has rooms celebrating seaside memories, local history and family life. Eccleston Court also has some quiet themed areas, including one dedicated to music.
All staff receive specialist training and mentoring and really get to know the residents, spending time understanding their life story and the things that are important to them. Every resident has a named key worker who helps develop their own personalised care plans.
Nutritious meals are cooked on site and cater towards service user preferences and any dietary requirements.
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Care Provided by Eccleston Court
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Mental Health Condition
Physical Disability
Visual / Hearing Impairment
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 54 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Smoking not permitted
Close to Local shops
Near Public Transport
Wheelchair Access
Ground Floor Accommodation only
Gardens
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,350
From £1,350
Residential Dementia Care
From £1,350
From £1,350
Nursing Care
From £1,350
From £1,350
Nursing Dementia Care
From £1,350
From £1,350
Contact Eccleston Court to confirm what's included and get a personalised quote:
Prices exclude therapeutic activities such as hairdressing and chiropody.
The price(s) shown are provided by the care home. Contact Eccleston Court for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Review from J G (Sister of Resident) published on 9 January 2020 Submitted via Postal Review Card•
Overall Experience
The staff are all very caring and show empathy and respect. All my brother's needs are catered for and he is encouraged to join in with the activities. The home is well run and we have no complaints. The staff are always friendly and helpful.
The staff are all very caring and show empathy and respect. All my brother's needs are catered for and he is encouraged to join in with the activities. The home is well run and we have no complaints. The staff are always friendly and helpful.
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Review from C P (Sister of Resident) published on 4 November 2019 Submitted via Postal Review Card•
Overall Experience
Whilst permanent staff were very good, most of the time the pressure of care and lack of staff meant they could not provide the care required by my sister who was terminally ill and required a very high level of care and support.
Response times were poor, particularly during evenings and...
Whilst permanent staff were very good, most of the time the pressure of care and lack of staff meant they could not provide the care required by my sister who was terminally ill and required a very high level of care and support. Response times were poor, particularly during evenings and mealtimes. Personal hygiene was extremely poor, showers and baths once a week are not adequate as is bed bathing which was non-existent.
However, staff were always polite and courteous. Management nowhere to be seen and extremely poor. New systems urgently required, particularly at mealtimes when no care was provided.
↩Reply from Lynn Billingham, Sales, Marketing and Customer Services Manager at Eccleston Court
Thank you for your review. We are sorry that you feel your sister didn’t receive the level of care and support you expected. A new manager has recently been appointed and a number of improvements have already been made in the home, specifically in relation to the dining room experience and...
Thank you for your review. We are sorry that you feel your sister didn’t receive the level of care and support you expected. A new manager has recently been appointed and a number of improvements have already been made in the home, specifically in relation to the dining room experience and activities for our residents. The Manager’s office has been re-located so that he is more visible. He operates an open door policy so that residents and family members can discuss any issues. Since the changes have been implemented we have received positive feedback from both residents and relatives.
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Review from L G (Daughter of Resident) published on 10 October 2019 Submitted via Postal Review Card•
Overall Experience
Feels like a home from home for our mum, we find the staff very caring and helpful. Mum is treated with dignity and respect in all aspects of her care. Mum is enjoying the activities provided and we have been advised there will be more added in the near future.
Cleanliness is a high priority but...
Feels like a home from home for our mum, we find the staff very caring and helpful. Mum is treated with dignity and respect in all aspects of her care. Mum is enjoying the activities provided and we have been advised there will be more added in the near future.
Cleanliness is a high priority but the decor could do with updating.
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Review from E P (Sister of Resident) published on 17 September 2019 Submitted via Postal Review Card•
Overall Experience
Obviously it takes time to get used to a client's situation - health, capabilities and understanding, especially when a client cannot speak. But all the staff understand our brother and communicate amazingly because eye contact and hearing enables the quality of care here given by the staff.
Obviously it takes time to get used to a client's situation - health, capabilities and understanding, especially when a client cannot speak. But all the staff understand our brother and communicate amazingly because eye contact and hearing enables the quality of care here given by the staff.
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Review from Jeanie T (Friend of Resident) published on 5 September 2019 Submitted via Postal Review Card•
Overall Experience
I feel I had to do something regarding Eccleston Court Nursing Home. I visited a friend for 10 years, she died and I carried on visiting. My mother developed dementia and lived in Widnes, but Eccleston Court was the best home around so I was lucky enough to get my mum in, she was here for 9 months...
I feel I had to do something regarding Eccleston Court Nursing Home. I visited a friend for 10 years, she died and I carried on visiting. My mother developed dementia and lived in Widnes, but Eccleston Court was the best home around so I was lucky enough to get my mum in, she was here for 9 months and died. The care she received was the best. I still visit the home now and it's the best. I cannot understand the horrible things that are being said, I think it is disgusting.
↩Reply from Lynn Billingham, Sales, Marketing and Customer Services Manager at Eccleston Court
Thank you for your kind review. We are pleased that you and your loved ones had such a positive experience during their stay. We are working hard to make improvements within the home, in particular, providing meaningful activities for the people we support.
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Review from James T (Son of Resident) published on 3 September 2019 Submitted via Postal Review Card•
Overall Experience
Over many years I visited numerous care homes (visiting friends and family members) Eccleston Court ranked amongst the best, hence the reason for having no doubts about Mum being comfortable and treated with care and dignity for her remaining time. Whilst there (seven months) myself and my sister...
Over many years I visited numerous care homes (visiting friends and family members) Eccleston Court ranked amongst the best, hence the reason for having no doubts about Mum being comfortable and treated with care and dignity for her remaining time. Whilst there (seven months) myself and my sister between us visited her every day, feeding her breakfast and lunch.
Spending so much time at the home, I feel that I am in a position to be of the opinion that Eccleston Court met all of the criteria we expected for our mum!
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Review from Gillian K (Daughter of Resident) published on 4 November 2018 Submitted via Website•
Overall Experience
My dad was in Eccleston Court for just over two weeks for respite. This was the first time he has been anywhere for respite and we, as a family are so happy with the whole experience Dad has had.
He was cared for and looked after so well, which helped my mum and all of us to relax, safe in the...
My dad was in Eccleston Court for just over two weeks for respite. This was the first time he has been anywhere for respite and we, as a family are so happy with the whole experience Dad has had. He was cared for and looked after so well, which helped my mum and all of us to relax, safe in the knowledge Dad was is expert hands. The home is clean and well kept and the staff are all so friendly and helpful. From the first interaction with the management team I knew we were in safe hands. They asked questions about Dad and encouraged us to bring photos, TV or radio for Dad to have in his room. Each time any of us went to visit we were warmly greeted by everyone and felt very much part of a family. I would recommend very, very highly.
Thank you to everyone for your superb service and wonderful attitude to these vulnerable adults and thanks for caring so much for our lovely dad.
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Review from Michael A (Son-in-law of Resident) published on 21 August 2018 Submitted via Website•
Overall Experience
My mother-in-law was in need of end of life care. As a family, we were given a list of local care homes that offered the support that she required and we visited a number of them. Eccleston Court was the last home that we visited. Within minutes of being shown around the home, we knew that...
My mother-in-law was in need of end of life care. As a family, we were given a list of local care homes that offered the support that she required and we visited a number of them. Eccleston Court was the last home that we visited. Within minutes of being shown around the home, we knew that Eccleston Court was our first choice. It had a warm, homely feel and the residents that we saw all looked happy and well cared for.
She was accepted by the home and moved in within 36 hrs. Although her stay at Eccleston Court was sadly shorter then we had expected the care and compassion she received at all times from all members of staff was excellent and made a difficult time for our family a little easier.
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Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 December 2024
Overall Requires improvement
CaringGood
EffectiveRequires improvement
ResponsiveRequires improvement
SafeRequires improvement
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
3 Bed Vacancies
Posted: 26 October 2026
We currently have vacancies available for a spacious and comfortable room within our care home. Residents receive personalised care and support from our compassionate caregivers, including assistance with activities of daily living, medication management, and healthcare monitoring.Contact us today to arrange a viewing of the home and to meet our team!
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