Elizabeth Court Care Centre

125 New Street, Sutton, St Helens WA9 3XE
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8.1 7 Reviews
  • Elizabeth Court Care Centre, St Helens
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Care Provided

Type of Service

    Nursing Home
  • For a maximum of 44 Service Users

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Other Care Provided

  • Parkinson's Disease
  • Stroke

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Lea Jones (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2006

Room Information

  • Single Rooms (44)
  • Couples/Companion Rooms (0)

Parking

  • There is parking at the front and back of the building, with easy access into the home

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Elizabeth Court Care Centre Reviews (7)

8.1

Elizabeth Court Care Centre has a Review Score of 8.1 (8.114) out of 10, based on 1 reviews in the last 2 years.
Over all time Elizabeth Court Care Centre has 7 reviews.

Overall Experience
  • 4
  • 3
  • 0
  • 0
  • 0
Date Published
  • 7
  • 0
  • 0
  • 1
  • 6
Reviewer Connection to Elizabeth Court Care Centre
  • 3
  • 2
  • 1
  • 1
Total of 7, showing 1-7
Review from Jenny B (Daughter of Resident) published on 14 March 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum has been a resident at Elizabeth Court for 12 months. I find the staff and manager excellent.
Mum is looked after to a high standard, nothing is too much trouble.
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  • Treated with Dignity
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  • Value for Money
Review from Lesley L (Daughter of Resident) published on 25 September 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I have never been so nervous about making a decision for my mum. From our first day, we have been made to feel welcome and mum really likes being there. Even when the carers have been dealing with some quite challenging situations which can be quite regular, they keep smiling and keep everyone up. Worth
their weight in gold.
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Review from Jean H (Niece of Resident) published on 24 September 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are caring and have supported us as a family since our Aunt moved to the home. They have helped her to settle in and engage in activities etc.
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Review from Susan R (Wife of Resident) published on 30 August 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband is a wanderer and is allowed the freedom to walk around.
He also displays very challenging behaviour and the staff are very tolerant and understanding.
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  • Treated with Dignity
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Review from Lynne W (Niece of Resident) published on 14 August 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are always friendly and helpful and always have a smile when they meet you on your visit.
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Review from Valerie Ann B (Daughter of Resident) published on 22 July 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Since my mum has been in Elizabeth Court she has put weight on (which is a good thing) I find the staff are very obliging and pleasant. On the whole my mums in a good place for her care and well being with her illness.
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Review from Julie O (Daughter-in-law of Resident) published on 21 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My father-in-law became a resident in May this year. He was welcomed straight away and my initial reaction was that he would be treated with dignity and cared for. This is still my opinion. All the staff are lovely, patient and genuinely seem to care. The management are competent and have taken a lot
of the stress away from caring for a family member with dementia. Up to now, I can't say a bad word about the home or it's staff.
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Current Review Score: 8.1 (8.114)

Overview of Review Score

The Review Score of 8.1 (8.114) out of 10 for Elizabeth Court Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Elizabeth Court Care Centre is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.114 Points relating to the number of positive Reviews for Elizabeth Court Care Centre is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 1 Positive Reviews ÷ 8.8 = 0.114
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 23 Jun 2025

Overall Inadequate

  • Caring Requires improvement
  • Effective Requires improvement
  • Responsive Requires improvement
  • Safe Inadequate
  • Well-led Inadequate
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Elizabeth Court Care Centre

What types of Care is Elizabeth Court Care Centre registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Elizabeth Court Care Centre have?

There are 44 Single Rooms.

What are the Facilities & Services at Elizabeth Court Care Centre?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Elizabeth Court Care Centre to the centre of St Helens?

1.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Elizabeth Court Care Centre to verify any information. View our terms and conditions. Elizabeth Court Care Centre has an Basic Service - more info.