Parr Care Home

42 Fleet Lane, Parr, St Helens WA9 1SX
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9.3 21 Reviews
  • Parr Care Home, St Helens
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Care Provided

Primary Care Categories

  • Older Person Care

Length of Stay

  • Permanent Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • For a maximum of 60 Service Users

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Owner

  • Aymaan Ltd

Person in charge

  • Kelvin Smith (Manager)

Local Authority / Social Services

Admission Criteria

  • Age 60+
  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2000

Room Information

  • Single Rooms (59)
  • Couples/Companion Rooms (1)
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Parr Care Home Reviews (21)

9.3

Parr Care Home has a Review Score of 9.3 (9.271) out of 10, based on 7 reviews in the last 2 years.
Over all time Parr Care Home has 21 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Parr Care Home
  • 11
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Total of 21, showing 1-20
Review from Lyn H (Daughter-in-law of Resident) published on 9 June 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother in law was admitted to Parr Care Home in March 2025 following discharge from hospital. As she had ongoing medical and nursing needs, we were a bit apprehensive about how well she would be looked after, but we really couldn't have chosen a better place for her.
Although she was only there
for the last 6 weeks of her life, the standard of care she received during that time was outstanding. All members of staff were professional and approachable, and consistently treated her with compassion and respect, maintaining her dignity at all times.
The home was always spotlessly clean and there were regular activities in the day room. The choice and quality of food was excellent.
Her sons and I would like to express our sincere gratitude to all staff for looking after her so well during her final weeks, for always making us feel welcome when we visited and keeping us informed and involved in health and well-being decisions. We could not recommend Parr Care Home more highly.
Reply from Kelvin Bessant Smith, Care Manager at Parr Care Home

Thank you for taking the time to review our care home, your kind words mean a lot to myself and our team here at Parr Care Home. We pride ourselves in the care that we deliver to our residents and their families. Receiving reviews like this helps other choose the right care home for their loved ones.Once again thank you for taking the time writing this feedback. I will pass this on to all of our staff.

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Review from Carolyn H (Daughter of Resident) published on 17 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our Mum went into the care home at age 94 following a couple of falls and deteriorated and needed an 'end of life' bed; we were so grateful that a bed became available and Mum was moved to the Home. Mum was only there for two weeks but what I can say is that every member of staff ensured that Mum was
well taken care of and even though unresponsive talked to her as though she was alert and awake. The level of care she has received has been exemplary and from the first day right up to the last she was treated with a tremendous level of compassion, respect, dignity and love. Staff are very professional at all times and nothing was too much trouble. On a practical note, the home is managed to a high standard, the staff are very professional and caring.
As a family we want to thank the management and their entire team for their kindness, love, understanding and most of all for being the people they are. Thank you so much.
Reply from Kelvin Bessant Smith, Care Manager at Parr Care Home

Thank you for taking the time to review our care home, your words are very kind and mean a lot to myself and our staff. I will certainly pass your words on to all our staff. Once again thank you.

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Review from Susan H (Daughter of Resident) published on 14 August 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went into the care home at age 93 as she was starting to struggle with independent living.
Over the past 4 years, Mum has been extremely happy living at the home. Management and all staff have been like family to her, and she has made some lovely friends with other residents.
The level of care
she has received has been exemplary and from the first day right up to the last she was treated with a tremendous level of, compassion, dignity and love.
On a practical note, the home is managed to a high standard, the staff are very professional and caring, the rooms are lovely and spacious, the home is clean, the environment is welcoming and professional, the food is lovely and there are always activities going on for the residents which include seasonal events where the whole family can join in. There is even the occasional day out for those who can manage it.
I just want to thank the management and their entire team for making my mum's final journey in life special.
Reply from Kelvin Bessant Smith, Care Manager at Parr Care Home

Thank you for taking the time to review our care home, especially at this difficult time for you and your family. I will pass on these comments to all our staff.

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Review from W K (Son of Resident) published on 10 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went into Parr Nursing Home for end-of-life care. The care that she received was outstanding and I could understand why friends and family had recommended this particular nursing Home to me.
The staff did their job with a smile on their face and the care that they provided was genuine and my
mum referred to them as her 'friends'. As well as the staff that had regular contact with my mum I also found the manager and the assistant manager to be very supportive.
Parr Nursing Home helped my family through a difficult time and I would like to take this opportunity to thank them.
Reply from Kelvin Bessant Smith, Care Manager at Parr Care Home

Thank you for taking the time to review our care home especially at this difficult time for yourself and your family. I will share your kind words with all of our staff.

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Review from Gary T (Son of Resident) published on 4 June 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad loved this place, which was a big deal as he’d been living independently on his own for almost five years since Mum passed. They give the medical care needed but more importantly, the warmth and empathy so sadly lacking in many places. His time there was short but during his last few difficult
weeks, I’m glad we found this place and there was a room available. We made it into a home from home and though he was too ill to venture out much, he enjoyed the odd visit to the gardens and watching the birds chirping and the bees buzzing. I have no measure to compare this place to anywhere else, but I’m very happy that Dad was able to spend his last few weeks there. The staff are lovely and management support is there whenever needed.
Reply from Kelvin Bessant Smith, Care Manager at Parr Care Home

Thank you for taking the time to complete this review at such a difficult time for yourself and your family. Your kind words are very much appreciated and I will share this with all our staff.

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Review from Diane R (Daughter of Resident) published on 25 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My 97-year-old mum spent 3 weeks respite in Parr Care Home in June 2023. It was a revelation compared to our experiences with other Care homes. Very professional, caring staff, beautiful surroundings, and were quick to keep me updated towards the end of her stay when she was a bit poorly.
Fast forward
9mths and Mum was discharged from the hospital for end-of-life care. The staff were so caring, and her room was absolutely beautiful compared to the hospital environment of the previous 4 weeks. Sadly Mum passed away after only 36 hours, but we knew she was in the best place.
The manager and his team are so professional, create a lovely, happy ambience within the home. Staff seem very dedicated and we have no hesitation in recommending this care home.
Reply from Kelvin Bessant Smith, Care Manager at Parr Care Home

Thank you for taking the time to review our care home, your kind words mean a lot to me and our staff here at Parr Care Home. I will ensure all our staff read your review. Thank you once again.

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Review from C C (Friend of Resident) published on 11 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Two years of care in this home, our friend was admitted to this care home from another local care home due to concerns. Since admission two years ago our friend has thrived in her mental health and physical health needs. We can recommend this outstanding care home for many reasons from entering the
care home and being met by management who always have time to talk to us, the home is lovely and clean, the care staff are very attentive to our friend's needs. We could not recommend it enough for anyone who is looking for a place for their relative or loved one. This is home from home and on every visit our friend has expressed how happy and contented she is. We always recommend this care home when asked by friends.
Reply from Kelvin Bessant Smith, Care Manager at Parr Care Home

Thank you for taking the time to review our care home. People's views are very important to us. I will share this with all our staff. Once again thank you.

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Review from Michael H (Son of Resident) published on 19 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mum was discharged to Parr Care Home from hospital to spend the last weeks of her life in their care. We’ve been overwhelmed by the care, attention and genuine affection that was extended to Mum in every capacity. These are heartbreaking times but they have been made more manageable by the support
of the team. Thank you so much. I wish there were more that we could do. Thank you.
Reply from Kelvin Bessant Smith, Care Manager at Parr Care Home

Thank you for taking the time out to review our care home and the care your mum received. Feedback is very important to us as we strive to deliver the best care possible. I will pass your feedback to all our staff.

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Review from Hugh M (Son-in-law of Resident) published on 10 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother-in-law was admitted to the care home in 2016. It was the culmination of a very difficult time transitioning from independence to nursing care because of physical health needs following several admissions to general hospital and a hotchpotch of care which appeared very random and based on the
availability of any bed as opposed to a bed to meet her needs. Our arrival at Parr Care Home was serendipitous, we knew of its very good reputation and they quickly assessed her and offered a bed based on a recent vacancy and their assessment of her needs. This was carried out effectively and efficiently and a bed was offered much to all our relief. The assessment was professional and needs led and the admissions process including the offer of a bed and the multi-disciplinary working (including NHS and social care) well managed. My wife and I are both registered nurses with over 70 years in the NHS, we were impressed by the standard of care throughout her care including end of life.
Reply from Kelvin Bessant Smith, Care Manager at Parr Care Home

Thank you for taking the time to review our care home, feedback is very important to us all. Your mother-in-law was a part of our care home family, who always had a smile to share.

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Review from Janice M (Daughter of Resident) published on 12 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Parr Nursing Home took our dad in on pallative care. Since the day they took our dad in from hospital, he’s been treated absolutely wonderfully by all members of management, nurses and care providers. The care they gave to my dad was outstanding, Dad always said this is a lovely home. Unfortunately,
Dad gained his wings in May but the care and compassion shown to our dad and family all through our difficult time was amazing. Thank you so much from the bottom of our hearts to all the loving staff, our 98-year-old dad passed in a kind and caring home. God bless you all from all his family.
Reply from Kelvin Bessant Smith, Care Manager at Parr Care Home

Thank you for taking the time to review our care home, your kind word me a lot to myself and our staff here at Parr Care Home. I ensure all our staff read all our reviews.

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Review from Graham A (Next of Kin) published on 7 June 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother resided for approximately 4 weeks on end-of-life care, really impressed with the care she received. So glad we choose this home, the building and facilities are excellent and the staff, fantastic. Could not have asked for anything better for my mother. Thanks!
Reply from Kelvin Bessant Smith, Care Manager at Parr Care Home

Thank you for taking the time to review our care home, your kind words mean a lot to myself and our staff here at Parr Care Home.

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Review from Michel M (Daughter of Resident) published on 10 May 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Where do I start? Well, I cannot thank your staff enough for the care, attention, and also love provided to my late mother for the last 21 months of her life.
My mother had a life-changing stroke and required 24-hour care. I thought long and hard looking for the right care home as it's a huge worry
and concern handing over their care to someone else, putting your trust into at first a stranger's hands.
My mother was made to feel welcome and cared for I knew she was happy when I'd see a huge smile on her face and she would have a chuckle with the staff.
They have been professional, caring, thoughtful and kind helping you as a family member to gain their trust.
The manager is a wonderful man and very helpful. All the staff are competent in their roles and efficient with their resident's needs.
There are also daily activities throughout the year to enjoy.
Sadly I have just recently lost my mother, she passed away in March 2023, but I could not have chosen a better care home. Thank you.
Reply from Kelvin Bessant Smith, Care Manager at Parr Care Home

Michel, thank you for your lovely comments/review. Your kind words mean so much to myself and our staff.

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Review from J S (Daughter of Resident) published on 12 April 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Dad had his inhibitions about care homes but after he was visited in hospital by the manager and assistant manager, who made him feel at ease about the move he decided it was the right option and became a resident within a few days. He was in the end-of-life room which was both homely and spacious for
visitors and staff alike. Sadly I can’t name individuals but you know who you are and we as a family can’t thank you enough for the care, dignity and attention Dad received. Sadly he passed away on 24.03 but the whole team were there to support us all and showed true compassion. Dad felt like a king the way he was treated by all involved and was appreciative to the end for all you did for him. We know now why your establishment gets the rewards and accolades it deserves and no doubt will carry on in a similar manner. Thanks again for making Dad's last few months with you comfortable and for all the support we have been given especially over the last few weeks more so with restrictions in place.
Reply from Kelvin Bessant Smith, Care Manager at Parr Care Home

Thank you for taking the time to review our service, your very kind words mean a lot to myself and all our staff. We strive to give our residents the care and attention they need and their families the best possible support we can.
Thank you once again.

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Review from Cherryl S (Daughter of Resident) published on 3 April 2023 Submitted via Website • Report
Overall Experience 1.0 out of 5
Very poor management. Dismissive, evasive, unsupportive, defensive, no control of staff. The excuse is you can’t get the staff!
Senior nurses are rude, lacking in compassion, defensive, and judgemental. Care is intermittent. Very judgemental and struggle to separate personal feelings from care.
Most
carer staff try to do their best with limited staffing and are caring.
Poor treatment of personal items. No activities. Room doors are always shut. Never go out. Senior staff is reluctant to participate in care when staffing is strained.
I would strongly avoid this home unless your loved one is in residential need only and can mostly care for oneself. Nursing care is extremely poor. Reluctant to provide support during meal times due to staffing issues.
Good points! Large rooms, good size en-suite toilet. Lovely large garden areas. The home is clean and maintained well. Excellent meals. Very friendly careers. Fabulous cleaning staff.
Reply from Kelvin Bessant Smith, Care Manager at Parr Care Home

Thank you for taking the time to bring your experience to our attention. Unfortunately, there are times when a person’s needs change and they can no longer be safely cared for in a particular setting, despite all efforts. Once again, we are very sorry that you feel the experience did not meet your expectations.

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Review from Marie R (Daughter of Resident) published on 6 February 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
One of the best care homes. The staff are so friendly and treat my dad with respect. The home is spotless, credit to the cleaners,and lovely meals - cannot fault it. The rooms are lovely and they even let my dad put satellite TV in, nothing is too much trouble.
Reply from Kelvin Bessant Smith, Care Manager at Parr Care Home

Thank you for your kind words, they really mean a lot to myself and our staff who work hard to care for all our residents.

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Review from Linda M (Partner of Resident) published on 2 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My partner spent a month in respite while I went on holiday. The standard of care is excellent. All the staff were very good, nothing too much trouble. He has stayed there before and I would recommend Parr Nursing home. I knew I could go away knowing he was well cared for and it gave me peace of mind
knowing he was safe and secure. When I rang up to check he was alright I spoke to the nurse she gave me peace of mind and informed me of how he had been. All staff were very friendly and polite. The home was kept clean.
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Review from Norah (Daughter of Resident) published on 5 February 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father only spent 10 days in the care of Parr Nursing Home having been admitted for end of life care. The standard of care he received was above excellent. The professionalism, care and compassion shown by all the staff are exemplary. My brother and I were welcomed into the home to spend time with
our Dad in his last days and even with current restrictions we were very well looked after and supported. It is obvious the home is very well run and has the highest quality standards, it maintains a homely atmosphere, it is clean and quiet and there was always plenty of staff available when Dad needed anything. We consider ourselves fortunate to have been offered a bed at Parr Nursing Home to look after our Dad in his final days.
Reply from Colleen Blaney, Matron at Parr Care Home

Thank you so much for the lovely comments, we are so pleased that we were able to make your dads last days so peaceful and that he was treated with the dignity he deserved by all the staff. We believe everyone who enters our home deserves to be treated with respect and dignity and I'm so glad that your dad received that. Thanks once again.

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Review from Maureen R (Daughter of Resident) published on 6 July 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My family and I had visited several local home before visiting Parr Nursing Home. Our father had been in and out of hospital and we knew he could not remain at home. However, we managed to keep him at home until a place became available and we are so glad we did. I cannot put into words the level
of care shown to dad during what was an extremely traumatic time for us all. The home is spotless and extremely well staffed but more than that, it is the people who work there who make the difference. I am not sure what recruitment process the matron uses when recruiting but she must focus on the most important attributes of kindness, empathy and a caring nature because everyone there displayed these attributes each and every day. All the staff, including nurses, carers and housekeeping staff know all the residents and always have time to chat and joke with the residents and it is genuine. The home is run like a tight ship by Matron with the residents interests at its heart.
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Review from Margaret (Daughter of Resident) published on 4 April 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum went into Parr for respite care, she went home and requested to go back into Parr the next day. Lucky for us the bed was still available. My mum was a hospital nurse and always said she would never go into a care home but the staff made her feel so welcome and looked after her as if she was one
of there own family. She was treated with care and compassion until she died. The home is well led by a Matron who is very approachable and very knowledgeable. I would highly recommend Parr to anyone.
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Review from Dorothy M (Daughter-in-law of Resident) published on 11 October 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mother in law was in in the home for a short period, in that period we visited a few times, the home was always clean, well staffed and very accommodating to visitors, unfortunately she passed away after only being here 3 weeks, on the day she passed away everyone was very helpful, kind and understanding.
Reply from Daniel Blaney, Senior Care Assistant at Parr Care Home

Thank you for your fantastic review regarding your mother in law's care. We really appreciate the positive feedback and are glad you and your family had such a positive experience with us.

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Current Review Score: 9.3 (9.271)

Overview of Review Score

The Review Score of 9.3 (9.271) out of 10 for Parr Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 7 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.988 for Parr Care Home is calculated as follows: ( (79 Excellents x 5) + (1 Goods x 4) ) ÷ 80 Ratings = 4.988
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.283 Points relating to the number of positive Reviews for Parr Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 7 Positive Reviews ÷ 12 = 0.583
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 8 Mar 2019

Overall Outstanding

  • Caring Outstanding
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (0)

There are no team members posted.

Frequently Asked Questions about Parr Care Home

What types of Care is Parr Care Home registered for?

Older Person Care is the registered (by the Care Quality Commission) category of Care.

How many Rooms does Parr Care Home have?

There are 59 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Parr Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Parr Care Home to the centre of St Helens?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Parr Care Home to verify any information. View our terms and conditions. Parr Care Home has an Basic Service - more info.