The Brunswick

2/4 Lord Street, Southport PR8 1QD
Review Us
9.9 69 Reviews
  • The Brunswick, Southport
Welcome to The Brunswick, a caring and homely environment that is proudly part of the Dovehaven group, located on Lord Street in Southport. The Brunswick provides residential care tailored to meet the unique needs of each resident.

The compassionate and experienced team at The Brunswick is dedicated to delivering personalised care that promotes independence, well-being, and dignity. The home offers a warm and supportive atmosphere where residents can feel comfortable, safe, and valued.

The Brunswick features modern, spacious living areas, 54 beautifully designed bedrooms, and a peaceful outdoor area where residents can relax. A variety of engaging activities and freshly prepared meals are provided to enhance the residents' quality of life.

Those interested in learning more about The Brunswick or to arrange a visit, please contact The Brunswick team. The team would be delighted to welcome new residents and share what makes the home such a special place to live.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 58 Service Users

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £947 – £1398
  • RESPITE Self-Funded Residential Care: £947 – £1450

Residential and Respite Care from £947 per week (Dependant on room and care needs)
Local Authority residents are considered, please speak directly with the Home Manager.
(these prices are only a guideline, please contact The Brunswick directly to find out the price for your requirements)

These prices are only a guideline, please contact The Brunswick to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kelly Mortimer (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (54)

Parking

  • Parking at the front of the home for resident and visitor use.

The Brunswick Reviews (69)

9.9

The Brunswick has a Review Score of 9.9 (9.945) out of 10, based on 33 reviews in the last 2 years.
Over all time The Brunswick has 69 reviews.

Overall Experience
  • 61
  • 7
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Date Published
  • 69
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Reviewer Connection to The Brunswick
  • 23
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  • 1
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Total of 69, showing 21-40
Review from John H (Son of Resident) published on 26 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleased overall, only being moved due to closer proximity, otherwise excellent.
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for your review of The Brunswick, it is very much appreciated. Kind regards.

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Review from Mary A (Resident) assisted by family/friend published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good, nice and warm. Staff lovely. Good food. Nice room
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you for your five-star ratings and comments, they are appreciated. Kind regards.

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Review from A N (Resident) published on 22 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff are the best.
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Wow! A wonderful review and recognition for the team. Thank you.

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Review from A S (Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is excellent.
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

A fantastic five-star review, to say The Brunswick is 'excellent' is high praise indeed, thank you! Kind regards.

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Review from Lesley D (Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are the best. I worked in care for fifteen years and the staff here are brilliant, same as management.
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you for your wonderful review and fantastic comments about the team at The Brunswick! Kind regards.

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Review from Lynda R (Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff are caring and helpful. The staff are good at their jobs. I'm very happy here. Management works very hard to keep us all happy.
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

What a wonderful review of The Brunswick. Thank you!

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Review from W L (Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
The home is very well run. The staff are all kind and know what they're doing.
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for writing a review for The Brunswick, it is appreciated. Kind regards.

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Review from Gillian C (Resident) published on 19 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very good.
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you! Your five-star ratings and your comments are very much appreciated, especially as you are living at The Brunswick and are able to give an 'expert opinion'. Kind regards.

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Review from N C (Wife of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My husband is very happy with good food and kept clean and warm with nice staff.
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for taking the time and trouble to review, we are pleased you are happy with your husband's care. Kind regards

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Review from D S (Niece of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone is so pleasant no complaints at all.
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

A wonderful review, thank you very much, the Manager and her team will be very happy with both your ratings and remarks! Kind regards

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Review from C M (Son of Resident) published on 17 January 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Once council funding was confirmed the 'moving in' was straightforward forward and mum received a warm welcome. All the staff encountered so far have been very friendly and helpful. The communal areas are warm and cosy and the food has been highly commended by mum. Mum is happily settled here. Happy
mum = happy family. Well staff home and competent team.Very pleased! Thank you.
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for your 5* review, it is appreciated. We are so please your Mum is happily settled. Kind regards

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Review from Terry M (Son of Resident) published on 11 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum came to stay at The Brunswick after a hospital stay. From the moment she arrived it was clear how caring the team are. They got to know Mum very quickly and were calm, friendly and reassuring about the care she would get.
They are knowledgeable and attentive about each resident and always have
time to stop and let you know how things are.
Our family are very much at ease knowing that Mum is being cared for excellently 24 hours a day. She has settled very well.
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for taking the time and trouble to review The Brunswick. The team work so hard to ensure that their residents are safe happy and well, thank you for the recognition of their hard work and dedication. Kind regards

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Review from Bernadette N (Friend of Resident) published on 11 December 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the first day I came to view, the staff have been helpful and professional. There is always someone to hand to assist people. The facilities are outstanding, there is plenty of communal space and the decor is tasteful and looks expensive. Attention to detail on food is impressive e.g. crusts cut
off sandwiches and colourful salad to the side. The location is perfect for shops and church. Very thankful to have found The Brunswick.
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for your wonderful review and comments, it is very much appreciated. Kind regards.

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Review from J M (Grandson of Resident) published on 26 July 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Excellent care for my nan. Staff are attentive and good. Well looked after. Room is always clean and tidy and washing gets done regularly. My nan seems happy with the location and the fact she can have a walk down the street or able to sit in the garden when the weather permits.
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for writing a review of The Brunswick, we appreciate your feedback and the kind comments made. Kind regards.

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Review from Jane M (Daughter of Resident) published on 21 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum moved in after a stay in hospital. She has settled in very well, everyone is lovely to her, the home is immaculate and she loves her room.
The food is always nice and there is always a choice, it's been great a move for her and we have peace of mind knowing she has 24-hour care.
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you for your review and 5-star ratings. We do appreciate feedback from family members who are able to give others a true picture of the care and daily life of their loved ones in The Brunswick. Kind regards.

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Review from B M (Son of Resident) published on 5 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Have found my mother's health and well-being have improved greatly over the past two months since she moved into The Brunswick. The staff are all pleasant, caring and conscientious. The residents all seem cheerful and well looked after.
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for your 5-star review and comments regarding The Brunswick. The team work very hard to ensure that everyone is well cared for and all are happy and safe, it is great to know that their care has made such a positive impact on your mother's health and well-being. Kind regards.

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Review from Maureen M (Daughter-in-law of Resident) published on 4 July 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother-in-law has improved such a lot since coming to The Brunswick. She is looked after by the lovely staff who are all very friendly and caring. They have encouraged in all ways and particularly with eating. Feel much better now knowing she is safe and settled.
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you very much for writing a review of The Brunswick, it is very much appreciated. Kind regards.

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Review from Brenda H (Resident) published on 30 June 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The home is very comfortable and clean. The food is good. The staff are helpful and caring. The management is always helpful and caring and I enjoy my time here.
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Many thanks for your 5-star review, it's great to know that you enjoy living at the home. Kind regards.

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Review from Alison R (Daughter of Resident) published on 8 June 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My mother has been a resident at The Brunswick since June 2022. I could not be happier with the way she is cared for. The care, understanding and love that the residents are shown by the staff at the home is outstanding. The manager and staff treat residents like family. I know my mother is safe with
the manager and her team looking after her.
Reply from Alison Foreman, Head of Sales and Marketing at The Brunswick

Thank you for your review and kind comments, they are very much appreciated. Kind regards

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Review from Rachel M (Daughter of Resident) published on 30 May 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Having lost my dad to dementia and visiting him before he died at another care home. I knew the criteria I was looking for when it came to my mum moving in. I can genuinely say I am delighted with everything about The Brunswick. Every member of staff, from housekeeping, chefs and carers, are all amazing,
so understanding and patient with everyone despite being rushed off their feet!
Reply from Alison Foreman, Head of Corporate Development at The Brunswick

Thank you very much for taking the time and trouble to write a review for The Brunswick. The whole team at the home are dedicated to resident care, and it is so good to know that this is noticed by family members who visit the home. Everyone will be so pleased that you are 'delighted'. Kind regards

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Current Review Score: 9.9 (9.945)

Overview of Review Score

The Review Score of 9.9 (9.945) out of 10 for The Brunswick is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.945 for The Brunswick is calculated as follows: ( (362 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 382 Ratings = 4.945
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Brunswick is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Kelly

Kelly Mortimor

Job Title: Home Manager Joined: 2022

Kelly Mortimer is the Home Manager of The Brunswick.


Kelly Mortimer joined Dovehaven in June 2016 and was promoted to her current Home Manager role in 2022.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Brunswick to verify any information. View our terms and conditions. The Brunswick has an Enhanced Service - more info.