The Brunswick

2/4 Lord Street, Southport PR8 1QD
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Top 20 carehome certificate
9.9 72 Reviews
  • The Brunswick, Southport
Welcome to The Brunswick, a caring and homely environment that is proudly part of the Dovehaven group, located on Lord Street in Southport. The Brunswick provides residential care tailored to meet the unique needs of each resident.

The compassionate and experienced team at The Brunswick is dedicated to delivering personalised care that promotes independence, well-being, and dignity. The home offers a warm and supportive atmosphere where residents can feel comfortable, safe, and valued.

The Brunswick features modern, spacious living areas, 54 beautifully designed bedrooms, and a peaceful outdoor area where residents can relax. A variety of engaging activities and freshly prepared meals are provided to enhance the residents' quality of life.

As part of Dovehaven Care Homes, The Brunswick benefits from the experience of a trusted provider with a long-standing commitment to delivering high-quality, person-centred care across the North West.
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Care Provided by The Brunswick

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 58 Service Users

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1000
  • RESPITE Self-Funded Residential Care: from £1000

Please note that fees are starting from prices. The team at The Brunswick will be happy to provide full guidance on individual care needs, room choice, and funding options, ensuring families receive clear and tailored information to support their decision-making.

The price(s) shown are provided by the care home. Contact The Brunswick for full pricing details and T&Cs.

Contact The Brunswick to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact The Brunswick to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Kelly Mortimer (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (54)

Visiting

  • At Dovehaven, families and friends are always welcome, and the team actively encourage regular visits as part of their person-centred approach to care. The team works closely with loved ones to ensure they remain involved and informed, supporting strong and meaningful relationships with residents.

Parking

  • Parking at the front of the home for resident and visitor use.

The Brunswick Reviews (72)

9.9

The Brunswick has a Review Score of 9.9 (9.922) out of 10, based on 18 reviews in the last 2 years.
Over all time The Brunswick has 72 reviews.

Overall Experience
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Date Published
  • 72
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Reviewer Connection to The Brunswick
  • 23
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Total of 72, showing 61-72
Review from Helen D (Daughter of Resident) published on 9 June 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
My elderly parents were discharged from hospital to the Brunswick Care Home in March 2021 for a period of Respite care. Prior to this they had both lived at home independently so I can only imagine that staying in a care home would be unsettling for them. As a Nurse myself, with previous experience
of working in Care Homes, I was worried about the care they may or may not receive. I am very happy with the care home. The staff are so caring and accommodating - nothing is too much trouble. Most importantly, Mum and Dad are happy. The first time I visited with my six-year-old son, the staff made me feel so welcome. One care worker, in particular, went above and beyond to make the visiting experience positive for my son too. Nice decor/good food/facilities are all important (all are of a high standard too) but caring, committed staff for me, is what any care home needs and that is what the Brunswick provide. A home from home experience. Thank you to the manager and all your staff.
Reply from Jan Hunstone, Regional Manager at The BrunswickThank you for taking the time to write this 5* review. All our staff try to go that extra mile for all people who choose to live in our home. I am please that your parents are happy and settled in their new environment. I have passed your positive comments onto the Manager and staff team.
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Review from Susan H (Daughter of Resident) published on 26 March 2021 Submitted via Website • Report
Overall Experience 1.0 out of 5
I would definitely not recommend this home.
Do not be deceived by the decor. In our families opinion, it’s the only good thing about the home.
In my opinion, it needs improvement in all areas, not just the ones highlighted by the CQC report.
Reply from Jan Hunstone, Regional Manager at The BrunswickThank you for taking the time to bring your opinion of the experience of care at The Brunswick to our attention. We take such feedback very seriously and we feel deeply sorry that you feel this way.
Unfortunately, as a residential home we have to be sure that, as needs change, we are still able to deliver the care required by our residents. We are very sorry that a move to a new care environment had to take place, as your mothers stay at The Brunswick had been a long one. She will be missed by all of the team and we hope that she is more settled in her new home.
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Review from Nicola L (Niece of Resident) published on 11 January 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so pleased and relieved that my Uncle has settled so well into the Brunswick Care Home. He has a lovely room where he can watch tv and do his jigsaws and crosswords quietly. He also thoroughly enjoys all his meals especially his breakfasts! It is also lovely to have the Pod where we can see him
in these difficult times. Staff often go out of their way to ensure he is ok and it gives me a lot of relief and peace of mind that he is being so well cared for and looked after. Thank you to all the staff who work so hard.
Reply from Jan Hunstone, Regional Manager at The BrunswickThank you for taking the time to complete this survey, I will pass on your positive comments to the manager and staff within the home. I understand the concerns that all families have at this difficult time and am pleased that we have been able to give you some reassurance with Pod visits etc.
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Review from Garry N (Son of Resident) published on 11 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident since 2nd August 2020 and has received excellent care from staff in her short time. Always been able to receive updates on mother’s condition and well-being in her time as a resident.
Reply from Jan Hunstone, Regional Manager at The BrunswickThank you for taking the time to write this review
I will pass on your comments to the staff team. It is always nice for the staff to have positive appreciation for their hard work
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Review from Shelagh M (Sister of Resident) published on 30 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always been received with warmth and understanding over the past 18 months. Very satisfied with my brother's care. All precautions were taken on this visit - nothing was too much trouble.
Reply from Jan Hunstone, Regional Manager at The BrunswickThank you for your comments, the team at the home is always striving to maintain standards during this difficult time. Your positive comments have been passed onto the staff team.
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Review from Rose R (Daughter of Resident) published on 14 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great - was able to see my dad in the garden for the first time in three months.
Reply from Linda Mitchell, Home Manager at The BrunswickWe were delighted for you too. Thank you for your kind words.
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Review from S H (Daughter of Resident) published on 1 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff and management have worked very hard to keep residents well during this very challenging time. Thank you very much.
Reply from Linda Mitchell, Home Manager at The BrunswickThank you for your kind words, we really appreciate your comments.
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Review from R J (Nephew of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attentive staff. Excellent food. Well managed. Clean.
Reply from Linda Mitchell, Home Manager at The BrunswickThank you for your kind words, we really appreciate your kind words.
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Review from Lorraine C (Daughter of Resident) published on 29 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and all his staff took great care of my late Father, who became very difficult to deal with in his last few months as dementia set in. I cannot praise enough the way my father was looked after. The home is beautifully decorated and kept spotlessly clean. Residents are treated with respect
and their views listened to. The manager even made trips to the hospital to collect new hearing aids for my father. The dining room was more like a good restaurant and my Father couldn't praise the food enough. I have recommended The Brunswick to a number of friends and will be happy to do so in the future.
Reply from Jan Hunstone, Regional Manager at The BrunswickThank you for your comments. I am pleased that we were able to make a caring supportive environment whilst he was with us.
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Review from Terry F (Son of Resident) published on 7 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My initial review was back in August 2018, which can be read below. A further 5 months have passed. During this intervening period my dad has, for various reasons, been 'a handful' and very demanding regarding staff time. Due mainly to the continual caring environment and excellent staff, dad has now
settled down. We don't know what the future holds but we do know that The Brunswick staff have been terrific in their approach to settling dad to date. Thank you all very much - it is greatly appreciated.
Reply from Jan Hunstone, Regional Manager at The BrunswickThank you. Your comments have ben passed onto the care home team
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Review from Jenny M (Daughter of Resident) published on 14 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We credit this Home (that is to say it ’s management, staff, environment, food etc) with the 100% improvement in Dad’s physical and mental state after his discharge from a 7-week hospital stay. When he arrived he had to be hoisted from chair to bed and was very confused. He didn’t want to socialise
and had lost a lot of weight. Now he is as mobile as he wants to be, is a social as he pleases (usually very!), loves the staff and the food and his cosy room, which has all his pictures and belongings in. He sat outside in the summer, goes on the trips out if he feels like it and dines in his room if he’s watching the football. The staff are caring and keep us informed. Not sure what else we can say.......
Reply from Jan Hunstone, Regional Manager at The BrunswickThank you for your positive comments and these have been passed onto the staff team at The Brunswick.
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Review from Linda A (Daughter of Resident) published on 26 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father has been at The Brunswick since January. Although my brother and his family are local, I live in Southampton. When I visit I have always been impressed by the friendliness and courtesy that all the staff show to me and the residents. Personally, I think the “very on the ball” manager and the
rest of the whole team do a great job with all the residents which I am sure, at times, is challenging. They show great inter-personal skills, patience and a willingness to do everything they can to ensure the resident's happiness, well being and safety. The Brunswick is a beautiful building; always spotless and a lovely warm atmosphere. I feel very confident when I go, that Dad is being so well looked after, safe and no falls in the last nine months since he moved in - incredible considering his general immobility and age. I would highly recommend The Brunswick.
Reply from Jan Hunstone, Regional Manager at The BrunswickThank you for your comments, I have passed your feedback to the staff at The Brunswick.
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Current Review Score: 9.9 (9.922)

Overview of Review Score

The Review Score of 9.9 (9.922) out of 10 for The Brunswick is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 18 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.972 for The Brunswick is calculated as follows: ( (205 Excellents x 5) + (6 Goods x 4) ) ÷ 211 Ratings = 4.972
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.95 Points relating to the number of positive Reviews for The Brunswick is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.95
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 18 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (1)

Kelly

Kelly Mortimor

Job Title: Home Manager Joined: 2022

Kelly Mortimer leads The Brunswick with a genuine passion for excellent standards of resident care and hospitality, ensuring our team delivers the very best care and service to meet every resident's needs.


"What makes The Brunswick truly special is how we've preserved all the grandeur and elegance of this Victorian gem whilst creating a home where residents can live with complete independence and dignity. Whether couples want to stay together or individuals want premium care, we provide a level of service that matches the magnificence of our building."


Kelly ensures her team has all the skills and personal qualities required to keep residents genuinely happy in their beautiful Lord Street home.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Brunswick to verify any information. View our terms and conditions. The Brunswick has an Enhanced Service - more info.