The Brunswick

2/4 Lord Street, Southport PR8 1QD
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9.9 69 Reviews
  • The Brunswick, Southport
Welcome to The Brunswick, a caring and homely environment that is proudly part of the Dovehaven group, located on Lord Street in Southport. The Brunswick provides residential care tailored to meet the unique needs of each resident.

The compassionate and experienced team at The Brunswick is dedicated to delivering personalised care that promotes independence, well-being, and dignity. The home offers a warm and supportive atmosphere where residents can feel comfortable, safe, and valued.

The Brunswick features modern, spacious living areas, 54 beautifully designed bedrooms, and a peaceful outdoor area where residents can relax. A variety of engaging activities and freshly prepared meals are provided to enhance the residents' quality of life.

Those interested in learning more about The Brunswick or to arrange a visit, please contact The Brunswick team. The team would be delighted to welcome new residents and share what makes the home such a special place to live.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • For a maximum of 58 Service Users

Other Care Provided

  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £947 – £1398
  • RESPITE Self-Funded Residential Care: £947 – £1450

Residential and Respite Care from £947 per week (Dependant on room and care needs)
Local Authority residents are considered, please speak directly with the Home Manager.
(these prices are only a guideline, please contact The Brunswick directly to find out the price for your requirements)

These prices are only a guideline, please contact The Brunswick to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Kelly Mortimer (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: No
  • Last Refurbishment: 2019

Room Information

  • Single Rooms (54)

Parking

  • Parking at the front of the home for resident and visitor use.

The Brunswick Reviews (69)

9.9

The Brunswick has a Review Score of 9.9 (9.945) out of 10, based on 33 reviews in the last 2 years.
Over all time The Brunswick has 69 reviews.

Overall Experience
  • 61
  • 7
  • 0
  • 0
  • 1
Date Published
  • 69
  • 8
  • 15
  • 33
  • 36
Reviewer Connection to The Brunswick
  • 23
  • 19
  • 13
  • 4
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
Total of 69, showing 61-69
Review from Garry N (Son of Resident) published on 11 December 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been a resident since 2nd August 2020 and has received excellent care from staff in her short time. Always been able to receive updates on mother’s condition and well-being in her time as a resident.
Reply from Jan Hunstone, Regional Manager at The Brunswick

Thank you for taking the time to write this review
I will pass on your comments to the staff team. It is always nice for the staff to have positive appreciation for their hard work

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Review from Shelagh M (Sister of Resident) published on 30 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Always been received with warmth and understanding over the past 18 months. Very satisfied with my brother's care. All precautions were taken on this visit - nothing was too much trouble.
Reply from Jan Hunstone, Regional Manager at The Brunswick

Thank you for your comments, the team at the home is always striving to maintain standards during this difficult time. Your positive comments have been passed onto the staff team.

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Review from Rose R (Daughter of Resident) published on 14 July 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Great - was able to see my dad in the garden for the first time in three months.
Reply from Linda Mitchell, Home Manager at The Brunswick

We were delighted for you too. Thank you for your kind words.

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Review from S H (Daughter of Resident) published on 1 July 2020 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Staff and management have worked very hard to keep residents well during this very challenging time. Thank you very much.
Reply from Linda Mitchell, Home Manager at The Brunswick

Thank you for your kind words, we really appreciate your comments.

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Review from R J (Nephew of Resident) published on 27 February 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Attentive staff. Excellent food. Well managed. Clean.
Reply from Linda Mitchell, Home Manager at The Brunswick

Thank you for your kind words, we really appreciate your kind words.

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Review from Lorraine C (Daughter of Resident) published on 29 April 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
The manager and all his staff took great care of my late Father, who became very difficult to deal with in his last few months as dementia set in. I cannot praise enough the way my father was looked after. The home is beautifully decorated and kept spotlessly clean. Residents are treated with respect
and their views listened to. The manager even made trips to the hospital to collect new hearing aids for my father. The dining room was more like a good restaurant and my Father couldn't praise the food enough. I have recommended The Brunswick to a number of friends and will be happy to do so in the future.
Reply from Jan Hunstone, Regional Manager at The Brunswick

Thank you for your comments. I am pleased that we were able to make a caring supportive environment whilst he was with us.

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Review from Terry F (Son of Resident) published on 7 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My initial review was back in August 2018, which can be read below. A further 5 months have passed. During this intervening period my dad has, for various reasons, been 'a handful' and very demanding regarding staff time. Due mainly to the continual caring environment and excellent staff, dad has now
settled down. We don't know what the future holds but we do know that The Brunswick staff have been terrific in their approach to settling dad to date. Thank you all very much - it is greatly appreciated.
Reply from Jan Hunstone, Regional Manager at The Brunswick

Thank you. Your comments have ben passed onto the care home team

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Review from Jenny M (Daughter of Resident) published on 14 November 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
We credit this Home (that is to say it ’s management, staff, environment, food etc) with the 100% improvement in Dad’s physical and mental state after his discharge from a 7-week hospital stay. When he arrived he had to be hoisted from chair to bed and was very confused. He didn’t want to socialise
and had lost a lot of weight. Now he is as mobile as he wants to be, is a social as he pleases (usually very!), loves the staff and the food and his cosy room, which has all his pictures and belongings in. He sat outside in the summer, goes on the trips out if he feels like it and dines in his room if he’s watching the football. The staff are caring and keep us informed. Not sure what else we can say.......
Reply from Jan Hunstone, Regional Manager at The Brunswick

Thank you for your positive comments and these have been passed onto the staff team at The Brunswick.

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Review from Linda A (Daughter of Resident) published on 26 September 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father has been at The Brunswick since January. Although my brother and his family are local, I live in Southampton. When I visit I have always been impressed by the friendliness and courtesy that all the staff show to me and the residents. Personally, I think the “very on the ball” manager and the
rest of the whole team do a great job with all the residents which I am sure, at times, is challenging. They show great inter-personal skills, patience and a willingness to do everything they can to ensure the resident's happiness, well being and safety. The Brunswick is a beautiful building; always spotless and a lovely warm atmosphere. I feel very confident when I go, that Dad is being so well looked after, safe and no falls in the last nine months since he moved in - incredible considering his general immobility and age. I would highly recommend The Brunswick.
Reply from Jan Hunstone, Regional Manager at The Brunswick

Thank you for your comments, I have passed your feedback to the staff at The Brunswick.

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Current Review Score: 9.9 (9.945)

Overview of Review Score

The Review Score of 9.9 (9.945) out of 10 for The Brunswick is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.945 for The Brunswick is calculated as follows: ( (362 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 382 Ratings = 4.945
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for The Brunswick is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 58 registered maximum number of service users is 11.6, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Aug 2023

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (2)

Meet the Team (1)

Kelly

Kelly Mortimor

Job Title: Home Manager Joined: 2022

Kelly Mortimer is the Home Manager of The Brunswick.


Kelly Mortimer joined Dovehaven in June 2016 and was promoted to her current Home Manager role in 2022.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact The Brunswick to verify any information. View our terms and conditions. The Brunswick has an Enhanced Service - more info.