St Nicholas Care Home

21 St Nicholas' Drive, Netherton, Bootle L30 2RG

St Nicholas Care Home, Bootle, Merseyside
St Nicholas Care Home, Bootle, Merseyside
St Nicholas Care Home, Bootle, Merseyside

St Nicholas’ is a purpose-built property with staff who are experienced in nursing care, residential and nursing dementia care, rehabilitation, help for adults with learning disabilities and also Parkinson’s. Palliative, convalescence and respite provision are all available.

A bright and spacious interior has been designed for its homely qualities, with comfortable social areas, a conservatory and patio. All bedrooms offer garden views.

Sourcing quality ingredients for a satisfying food menu, there is a wide choice of dishes available and loved ones are welcome to join for a small cost.

There are regular visits from entertainers, with arts and crafts, bingo and musical sessions being some of the activities that residents have embraced.

Group: Bupa Care Homes

Person in charge: Neil Wattret (General Manager)

Local Authority / Social Services: Sefton Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 176 Service Users

Registered Care Categories*: Dementia • Learning Disability • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's • Parkinson's Disease

Languages Spoken by Staff (other than English): Polish

Single Rooms: 176

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Gardens for residents • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on St Nicholas Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

7.9 St Nicholas Care Home has a Review Score of 7.9 (7.863)

The Review Score of 7.9 (maximum of 10) for St Nicholas Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.3 out of 5 from 3 Reviews over all time. This Average Rating is also the rating value for St Nicholas Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 3.6 out of 5 from 3 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.278 for St Nicholas Care Home is calculated as follows: ( (11 Excellents x 5) + (24 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 36 Ratings = 4.278

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 3.585 Points relating to the number of positive Reviews for St Nicholas Care Home is based on 3 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 = 3.5

    2. Target of 35.2 positive Reviews (176 registered maximum number of service users ÷ 5). 3 Reviews ÷ 35.2 Target = 0.085

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    1
  • Good
    2
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend St Nicholas Care Home?

  • Extremely LIKELY
    1
  • Likely
    2
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to St Nicholas Care Home

  • Brother of Resident/Service User
    1
  • Respite Resident/Service User
    1
  • Son of Resident/Service User
    1

I have been to St Nicholas 6 times.

How likely would you be to recommend St Nicholas Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Jayne Duck, Customer services administrator at St Nicholas Care Home responded to this review on 16 Nov 2017:

Thank you for your review. I'm so glad to hear that you enjoy your stays with us and hope that you will be coming to stay with us again sometime.

My mother has been in St Nicholas for three years. She is happy with all aspects of her care. I find staff busy but always happy to stop and help if I have any problems.

How likely would you be to recommend St Nicholas Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Jayne Duck, Customer services administrator at St Nicholas Care Home responded to this review on 30 Oct 2017:

Thank you for your review. We are pleased to hear about your positive experience and appreciate your comments of our home and will share your comments with the home’s manager.

My brother has been at St Nicholas Care Home for several years. I go to visit him three or four times a week. Each time I visit he seems happy and well looked after.

How likely would you be to recommend St Nicholas Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Jayne Duck, Customer services administrator at St Nicholas Care Home responded to this review on 30 Oct 2017:

Thank you for your review. I'm so glad to hear that your brother is happy and that he is well cared for.

Submit a Review for St Nicholas Care Home

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Extremely UNLIKELY

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Neither Unlikely or Likely

Likely

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Awards / Recognitions

April 2017

Top 20 Large Care Home Groups 2017

Recipient: Bupa Care Homes

Date: Saturday 01 Apr 2017

more details

February 2016

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at St Nicholas Care Home