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St Nicholas Care Home

21 St Nicholas' Drive, Netherton, Bootle, Merseyside L30 2RG
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St Nicholas Care Home, Bootle
St Nicholas Care Home, Bootle
St Nicholas Care Home, Bootle

St Nicholas’ is a purpose-built property with staff who are experienced in nursing care, residential and nursing dementia care, rehabilitation, help for adults with learning disabilities and also Parkinson’s. Palliative, convalescence and respite provision are all available.

A bright and spacious interior has been designed for its homely qualities, with comfortable social areas, a conservatory and patio. All bedrooms offer garden views.

Sourcing quality ingredients for a satisfying food menu, there is...  

Care Provided by St Nicholas Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 176 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact St Nicholas Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Penny Maughan(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (176)

St Nicholas Care Home Reviews (51)

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6.8

St Nicholas Care Home has a Review Score of 6.8 (6.849) out of 10, based on 3 reviews in the last 2 years. Over all time St Nicholas Care Home has 51 reviews.

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Showing 51 reviews matching selected criteria
Review from T P (Friend of Resident) published on 27 July 2026 Submitted via Website
Overall Experience

Lovely staff, very caring, the home is efficiently run, have been visiting for over two years, the residents are very well cared for, lots of activities, today there's music and everyone is in good spirits, would definitely recommend this care home.

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Review from S J (Daughter of Resident) published on 20 July 2026 Submitted via Website
Overall Experience
Exceptional care that always puts Mum first - highly recommended
I cannot speak highly enough of St Nicholas care Home and the care provided to my mum. From the very first day, every member of staff has shown her genuine kindness, patience, and respect - treating her with the same warmth and dignity we would want as a family.
What stands out most is that they always act in her best interests. They take the time to really know her - her preferences, her history, what makes her smile - and make decisions based on her wellbeing, not just routine. They keep us fully informed, listen to our concerns, and always involve us alongside her wishes in any choices about her care. Nothing is too much trouble, and we never feel like just a number.

The care is consistently excellent, Staff are attentive, responsive and professional. The home is clean, comfortable and well kept. There is a range of activities to keep her entertained. My mum is safe and well cared for.

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Review from J B (Daughter of Resident) published on 10 February 2026 Submitted via Website
Overall Experience
Dad there for 5 months, which was too long!
Food was dreadful!! Spaghetti hoops?? Not Suitable for people over 80. And always cold, no veg or fruit except maybe on a Sunday.No fresh meals
Constantly lied by the Manager about a new chef coming, never happened in the 5. Decor basic, and outdated He was strapped in a wheelchair which at the time we did not know a procedure should have been followed, was never discussed with us, This made him very agitated and upset. We believe they just wanted him fastened in!
The permanent caring staff were good and nurses too, but too many agency staff! Staff morale extremely low, many staff left while he was there??Didnt take us long to realise why.

We gave 28 days notice that we were moving Dad, from that day to the day he left the Manager never spoke to us again!! Despite getting £1600 a week Ridiculously high for the poor quality of the place ! We had no choice to put Dad there then.

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Review from A J (Niece of Resident) published on 8 July 2024 Submitted via Website
Overall Experience

My auntie has been in here for over a year and after a few hiccups with her clothes and her settling in also us accepting it, it's been amazing, the staff genuinely care for the residents, they're on the go constantly looking after them. They're all clean, the food they receive is a lot. I have spent a week in here as she's on end-of-life now and unbeknown to the staff I have watched from afar and they're great with them, they show them love, they sit and talk to them and they are never left alone it's home from home. It's clean and relaxing and that's what you need. If my auntie was in hospital she would easily have bed sores now as she isn't moving but the staff are in and out all day moving her. They talk to her, they hug her so if you're looking for residential care I would certainly choose here. The manager goes above and beyond, other ladies do too, even the night staff are great I honestly can't fault it, thank you so much for all your hard work.

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Review from D B (Granddaughter of Resident) published on 5 June 2023 Submitted via Website
Overall Experience
If I could give this negative stars I would.

We had the most horrendous experience with this ‘nursing’ home. Please do not send your relatives here, they will be neglected and disrespected. The staff constantly lied to family members and when caught out on their lies would make further lies to cover their tracks.

Reply from Claire Lennon, Administrator at St Nicholas Care Home

We are sorry to hear that your experience of your grandmother's care whilst resident at St Nicholas was not to the highest standard that we expect for all our residents. We would welcome the opportunity to meet with you do discuss your concerns further. Please could you contact St Nicholas on...  

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Review from A M (Son of Resident) published on 26 May 2023 Submitted via Website
Overall Experience

My mums have been in the care of St Nicholas Care Home for over a year, and after a few teething problems, as every individual has different needs, the overall care and help and friendliness of the staff at all levels, from cleaners and carers to nurses is very good. My mum is very content, and I wouldn't put her anywhere else now.

Reply from Claire Lennon, Administrator at St Nicholas Care Home

Thank you for your kind words. I am pleased everything is going well with your mum.

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Review from Lindsey O (Niece of Resident) published on 27 January 2023 Submitted via Website
Overall Experience

I'd like to take this opportunity to thank St Nicholas most sincerely for the care and support shown to my auntie, who suffers from Dementia. When she first moved into the home in June 2021, she was withdrawn having been in the hospital for almost two months, and slowly, the staff helped her overcome this. It soon became her preference to be with the other residents in the main lounge where she has made friends. She is always clean and smart in her appearance, and following a recent hospital visit, the doctor commented on the good condition of her skin, which I put down to the personal hygiene standards provided in Gladstone. Whenever I visit my auntie, there is a lovely atmosphere in the home, and the residents and staff always seem happy. The staff take an interest in her and us as a family. They know her likes/dislikes and understand how important routine is to a Dementia sufferer, and this has all contributed to her overall happy demeanour. Thank you, St Nicholas.

Reply from Claire Lennon, Administrator at St Nicholas Care Home

Thank you for your kind words, Lindsey; your aunt is a pleasure to look after.

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Review from Sean B (Son of Resident) published on 6 December 2022 Submitted via Website
Overall Experience

Had my mother in St Nicholas for just six weeks, and within the six weeks the deterioration of my mum's health and well-being was horrific, after spending over £300 on new clothes 80% of them had disappeared after two weeks, along with two pairs of glasses and a new pair of shoes, but that was just the beginning. After two weeks we began to see my mother's health deteriorating. She has dementia and was put in the Gladstone Part of the building. Mum was prescribed medication for as and when she needed calming down. Mum was a healthy 91 year old was able to walk, hold a good conversation, and eat and drink for herself but did have bouts where she would walk a lot and shout, but this come and goes within a couple of hours but if it didn't that was what the PRN sedation was for. After 6 weeks mum was rushed to the hospital with dangerously low blood pressure and severe dehydration. Safeguarding did an investigation and found that Mum was sedated 26 consecutive nights, she was also sedated in the day time on 6 separate occasions and on one occasion sedated 3 times.

Reply from Gerald Taylor, Director of Operations at St Nicholas Care Home
Dear Mr B

We are sorry to hear that your experience of your mother's care, while resident at St Nicholas care home, was not of the highest standard that we expect for all our residents. We do receive a lot of positive feedback, however where our standards have not met our high expectations then...  

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Review from Karen S (Daughter of Resident) published on 12 January 2022 Submitted via Website
Overall Experience
Cannot thank you enough for the care, support and love shown to my mother.
She was so happy in your care.
The staff could not have done more to help my mum settle in and be part of your family.
The regular updates and photos kept us together when we couldn’t be.

God bless you all.

Reply from Jayms Bell, Registered General Manager at St Nicholas Care Home

You are most welcome, and thank you for the lovely, kind words. We strive to provide a homely, family orientated experience for all of the people who live and work at St Nicholas Care Home, and your comments are sincerely appreciated.

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Review from David S (Son of Resident) published on 5 January 2022 Submitted via Website
Overall Experience

I cannot thank you enough for everything you did to allow us to have the last moments with my mum. She loved the place and all of you, and I am glad she was somewhere safe and happy at the end. God bless everyone.

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Review from Janet F (Daughter of Resident) published on 3 March 2020 Submitted via Website
Overall Experience

Big thank you to all staff and carers who look after our loved one. Excellent commitment and care given, some even going the extra mile to make sure they are cared for with love, patience, understanding and caring. Gives us peace of mind.

Reply from Claire Lennon, Administrator at St Nicholas Care Home

Dear Janet, thank you for your kind words. We strongly believe in providing a loving and caring environment for our residents. We will continue to strive hard to provide a good service for all our residents and their families.

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Review from Tim W (Son of Resident) published on 12 February 2019 Submitted via Postal Card
Overall Experience

Very impressed by the quality of the staff. A well-run establishment. The purpose-built single storey accommodation is very practical, albeit a little institutional/clinical.

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Review from Raymond M (Husband of Resident) published on 28 January 2019 Submitted via Postal Card
Overall Experience

Fair.

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Review from Barbara C (Mother of Resident) published on 17 January 2019 Submitted via Postal Card
Overall Experience

Our daughter has been a resident for over 20 years and the care she receives has never been better than it is now. Over that time, there have only been a few minor complaints these have always been dealt with to our satisfaction. We are very happy to recommend to future clients families to St Nicholas's.

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Review from Michelle O (Daughter of Resident) published on 10 January 2019 Submitted via Postal Card
Overall Experience

Mum is really looked after well and is treated with dignity. The staff are helpful and do their job to the best of their ability. Mum is happy here and we, as a family, couldn't ask for anything more.

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Review from Kerrie H (Daughter of Resident) published on 10 January 2019 Submitted via Postal Card
Overall Experience
Mum came in April here and as a family, we were frightened and upset of what was happening.
We all feel that although it's been a hard, sad time, all staff on Gladstone are amazing, hardworking and fabulous and caring with all the residents.

We are very lucky.

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Review from Paula R (Granddaughter of Resident) published on 10 January 2019 Submitted via Postal Card
Overall Experience
The staff have been absolutely brilliant in every aspect of Grandma's care while she has been here.
Everything she has needed has been made available and communication has been exemplary.
There is no aspect of her care that I can complain about.

All the staff are very understanding with regards to the language changes of my Grandma.

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Review from L F (Daughter of Resident) published on 20 December 2018 Submitted via Postal Card
Overall Experience

Friendly staff who give full care to my mum. They have been here long term which is good for residents. If there are any concerns they are very prompt getting in touch. Everyone helpful if you have any questions. Mum has been here for 4 years and they have known how to care well during all stages of her illness.

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Review from Jackie C (Friend of Resident) published on 5 November 2018 Submitted via Postal Card
Overall Experience

I have visited my friend on many occasions over the past year. I've always found staff very caring and helpful, always polite. On observation of care and support is that clients are well looked after in a happy caring environment. Nothing is too much for staff. Thank you.

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Review from Stephen L (Son of Resident) published on 17 October 2018 Submitted via Postal Card
Overall Experience

During mums time here she was treated with dignity and compassion. She was always clean as was her room. She enjoyed the food which was plentiful and varied.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 July 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Frequently Asked Questions about St Nicholas Care Home

What types of Care is St Nicholas Care Home registered for?

Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does St Nicholas Care Home have?

There are 176 Single Rooms.

What are the Facilities & Services at St Nicholas Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.

How far is St Nicholas Care Home to the centre of Bootle?

2.7 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Nicholas Care Home to verify any information. View our terms and conditions. St Nicholas Care Home has an Enhanced Service -more info.