St Nicholas Care Home

Staff always helpful and caring. Some areas of rooms could do with more attention in the cleaning issues. The chairs that the residents sit in could do with a 6 monthly clean and also side of the removable bed covers should also do with the same.

It's coming up to a year since my dad became a resident. His needs are met by the staff which can be very challenging for both. They are very warm and friendly, I never feel worried when I leave my dad.

At the time of writing, my mother has been in care for coming up to three years. I have been satisfied with the overall care and attention she has received, she is comfortable, enjoys her food so have I from time to time, compliments to the kitchen staff, and her room is kept clean to a good standard. The unit staff keep me informed of any minor issues regarding mum's condition.

I would highly recommend it for a loved one.

Mum was at St Nicholas Care Home for a short period before she passed. The staff were fantastic with her. The office staff were really helpful getting mum admitted in a speedy time. They were really supportive of me and my wife.

My dad was a resident for ten years and always received the best care possible from the management, care, assistants even the cleaning staff. Always friendly when visiting and made welcome by everyone. The office staff were very helpful when I needed advice and always pleasant.

Mum has been in St Nicholas for 5 years. She loves it there, she is treated with dignity and respect and so am I.

My husband was fine in the home but said that a little bit more dignity was needed for covering up when getting washed. He was happy there and would stay again.

We have used St Nicholas on 3 occasions this year for short respite breaks. It was a big decision for us as we had no previous experiences of using such facilities. We needn't have worried with hindsight as both mum and ourselves have been treated with the utmost respect and care, ensuring that mum is well looked after and that we can be assured that we can have a break. We hope to continue to use St Nicholas and would recommend to others.

Mum has settled in so easily and this is due to the warmth and care of the staff. They quickly got to know her personality and sense of humour and use an approach to her needs that suits her. Dignity and warmth appear to be the order of the day. A relaxed demeanour with all residents creates a comfortable atmosphere in sometimes challenging circumstances. All is going smoothly thanks to the staff.

For the short time my father was in St Nicholas Care Home he was treated with dignity and kindness. The staff were all lovely and the management excellent. The home is clean and well run. They try to get to know the residents and what they like and how they can make their lives a little more comfortable.

I noticed that they engaged with residents and there always seemed to be plenty of staff on duty.

I have been to St Nicholas 6 times.

My mother has been in St Nicholas for three years. She is happy with all aspects of her care. I find staff busy but always happy to stop and help if I have any problems.

My brother has been at St Nicholas Care Home for several years. I go to visit him three or four times a week. Each time I visit he seems happy and well looked after.