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St Nicholas Care Home

21 St Nicholas' Drive, Netherton, Bootle, Merseyside L30 2RG
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St Nicholas Care Home, Bootle
St Nicholas Care Home, Bootle
St Nicholas Care Home, Bootle

St Nicholas’ is a purpose-built property with staff who are experienced in nursing care, residential and nursing dementia care, rehabilitation, help for adults with learning disabilities and also Parkinson’s. Palliative, convalescence and respite provision are all available.

A bright and spacious interior has been designed for its homely qualities, with comfortable social areas, a conservatory and patio. All bedrooms offer garden views.

Sourcing quality ingredients for a satisfying food menu, there is...  

Care Provided by St Nicholas Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 176 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Contact St Nicholas Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Penny Maughan(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (176)

St Nicholas Care Home Reviews (51)

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6.8

St Nicholas Care Home has a Review Score of 6.8 (6.849) out of 10, based on 3 reviews in the last 2 years. Over all time St Nicholas Care Home has 51 reviews.

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Showing 51 reviews matching selected criteria
Review from F D P (Brother of Resident) published on 4 October 2018 Submitted via Postal Card
Overall Experience

My sister is very happy at Brocklebank, she is well looked after. Staff are very caring.

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Review from Margaret S (Daughter of Resident) published on 27 August 2018 Submitted via Postal Card
Overall Experience

I visited mum today, the care she was receiving was very good. She has only been here a couple of days so she is still unsettled. The staff are friendly, approachable and helpful.

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Review from Lauren C (Niece of Resident) published on 13 August 2018 Submitted via Postal Card
Overall Experience

My granddad and auntie are both residents at St Nicholas' - one on Huskinson and the other on Brocklebank - and they have both received great care from the staff on each unit. My granddad has been in two previous care homes and had extremely bad falls and accidents but this has not happened at St Nicholas'. They are always cared for and family made to feel welcome. I think that some issues could be communicated better e.g. My granddad's seizures have never fully been explained, however, this has been referred to a doctor.

Reply from Clare Sheehan, Careline Advisor at St Nicholas Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for allowing us the privilege of looking after your Grandfather and Aunt and for your praise of our staff team who work hard to deliver quality kind care. We would like to invite you...  

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Review from G O (Daughter of Resident) published on 1 August 2018 Submitted via Postal Card
Overall Experience

I find the overall home good, with some exceptional staff. I feel the home lacks enough activities. More entertainment should be provided or trips out. I'm sure if asked, friends and relatives would help. But on the whole, more day to day activities.

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Review from Lynn M (Niece of Resident) published on 25 July 2018 Submitted via Postal Card
Overall Experience
Very attentive staff and treated my aunt's death with the utmost respect, even turned up at the funeral (on a day off).

The home was clean and tidy and plenty of activities if wanted.

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Review from Margaret B (Sister-in-law of Resident) published on 25 July 2018 Submitted via Postal Card
Overall Experience

I am really pleased with the quickness of assessment in hospital and admission to the unit. Staff and nurses care for all his palliative care.

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Review from K B (Daughter of Resident) published on 25 July 2018 Submitted via Postal Card
Overall Experience
Mum has been here since February 2018. Took a couple of months to settle but has done and seems happy as she can be.

I have not as much worry as I know mum is being looked after.

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Review from Clair D (Granddaughter of Resident) published on 18 July 2018 Submitted via Postal Card
Overall Experience

The care staff are always on hand. The home is immaculately clean. The food seems to be of a good standard.

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Review from M R (Wife of Resident) published on 13 July 2018 Submitted via Postal Card
Overall Experience

The staff are extremely helpful. The entertainments lady is not really helpful.

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Review from Frances P (Sister of Resident) published on 11 July 2018 Submitted via Postal Card
Overall Experience

I am very pleased with the care and facilities that St Nicholas Care Home provide for my sister. The staff are really great in Brocklebank. Could ask for nothing better.

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Review from Stephen G (Son of Resident) published on 11 July 2018 Submitted via Postal Card
Overall Experience

The care and understanding to my Mum's care is excellent. My mum is settled and happy in this environment. The staff are very helpful and friendly and professional.

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Review from Rita G (Wife of Resident) published on 8 May 2018 Submitted via Postal Card
Overall Experience
St Nicholas Care Home looked after my husband so well.
He was in Gladstone House for three to four years but when his condition deteriorated, he was moved to Huskinson House. I cannot praise the staff too much.

They all treated him with very loving respect and on his difficult days they appealed to his sense of humour. Their pastoral care was also extended to me which I greatly appreciated. Gladstone House now has the care of my best friend of 50 years on my recommendation.

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Review from I C (Son of Resident) published on 1 May 2018 Submitted via Postal Card
Overall Experience

My dad settled in very well as the staff were friendly, concerned and interested in him as an individual. His room is clean, spacious and clothes well laundered. On every visit, he is clean and tidy. He enjoys his food and he is shown consideration when he prefers to remain a little longer in bed. There is usually a relaxed atmosphere, but other residents, if feeling unsettled, are dealt with patiently.

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Review from Judith R (Relative of Resident) published on 16 April 2018 Submitted via Postal Card
Overall Experience
The staff on the unit where my sister lives are kind, caring and competent. They do their best to optimise her health and wellbeing.
The funding level nationally and locally does hamper them providing excellent care, for there is insufficient funding to regularly promote community presence for the residents. This is a real shame as many of them are only middle aged.

The quality of the food has improved since my complaint, packet (smash) potatoes has no place in residential care menu's.

Reply from Clare Sheehan, Careline Advisor at St Nicholas Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are delighted that you would be likely to recommend the service to others and thank you for the very positive ratings given. Thank you for your comments regarding funding and opportunities;...  

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Review from B O (Niece of Resident) published on 16 April 2018 Submitted via Postal Card
Overall Experience

We are confident that our uncle is being looked after well. The staff are pleasant and approachable. Our visits are not very frequent due to commitments so our observations below are based on what we have seen. We are confident that if any problem does arise HC One will contact us. We think this care home is expensive because self-funding clients are in the minority and therefore subsidise the clients funded by the local authority. It is unfair on people who have worked hard to fund their own retirement.

Reply from Clare Sheehan, Careline Advisor at St Nicholas Care Home

Thank you for your review, we value all feedback as this helps us to improve our service where required. We are delighted that you would be likely to recommend the service to others and thank you for the very positive ratings given. Thank you for feedback regarding funding, HC-One strives to...  

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Review from Barbara M (Wife of Resident) published on 10 April 2018 Submitted via Postal Card
Overall Experience

All staff at the home are pleasant and very patient with the residents.

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Review from Linda C (Wife of Resident) published on 10 April 2018 Submitted via Postal Card
Overall Experience

Staff always helpful and caring. Some areas of rooms could do with more attention in the cleaning issues. The chairs that the residents sit in could do with a 6 monthly clean and also side of the removable bed covers should also do with the same.

Reply from Clare Sheehan, Care Advisor at St Nicholas Care Home
Thank you for your review; we value all feedback as this helps us to improve our service where required. We are delighted that you would be extremely likely to recommend the service to others and the very positive ratings given.

Your concerns raised regarding the cleanliness of the chairs and...  

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Review from J M (Daughter of Resident) published on 5 April 2018 Submitted via Postal Card
Overall Experience

It's coming up to a year since my dad became a resident. His needs are met by the staff which can be very challenging for both. They are very warm and friendly, I never feel worried when I leave my dad.

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Review from John B (Son of Resident) published on 26 March 2018 Submitted via Postal Card
Overall Experience

At the time of writing, my mother has been in care for coming up to three years. I have been satisfied with the overall care and attention she has received, she is comfortable, enjoys her food so have I from time to time, compliments to the kitchen staff, and her room is kept clean to a good standard. The unit staff keep me informed of any minor issues regarding mum's condition.

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Review from Michelle M (Granddaughter of Resident) published on 20 March 2018 Submitted via Website
Overall Experience
Myself and family could not thank the staff enough for the care my nan received in the final 5 weeks of her life. She stayed in Langton. The staff were so accommodating, friendly and caring to my nan and all the family.
Nothing was ever too much for them, they sorted things straight away. They also made it our home too.
We will be forever grateful and appreciate it so much and could never repay them for the love and hospitality they showed us.

I would highly recommend it for a loved one.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 11 July 2024
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

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