Review from Linda G (Sister of Resident) published on 27 June 2022
Submitted via Website • Report
Overall Experience5.0 out of 5
This home, from the moment we walked in, felt like home. You get the feeling it's not just a job to the staff; they want to be there, they care.
It may not be 'all mod cons', but it's still a brilliant, homely place; it has everything a resident needs, surrounded by fantastic grounds and wildlife.
For the more able, there are plenty of activities. The staff love every single one of their residents.
Care and compassion are second to none. Very approachable and very welcoming. My sister is in her forever home, and she loves it. I have absolutely no doubt that my sister is being cared for by amazing staff, and she knows it too. I just wish she could have been placed here first, but we've found it now! I have no hesitation in recommending St Joseph's.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Overview of Review Score
Regulatory Rating
Care Quality Commission (CQC) Rating
Date:
22 May 2019
Overall
Good
Caring
Good
Effective
Good
Responsive
Good
Safe
Good
Well-led
Requires improvement
Key
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - the service is performing exceptionally well.
Good - the service is performing well and meeting our expectations.
Requires improvement - the service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - the service is performing badly and we've taken enforcement action against the provider of the service.
No rating/under appeal/rating suspended - there are some services which we can't rate, while some might be under appeal from the provider. Suspended ratings are being reviewed by us and will be published soon.
Ticks and crosses
We don't rate every type of service. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them.
There's no need for the service to take further action. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service.
The service must make improvements.
At least one standard in this area was not being met when we inspected the service and we have taken enforcement action.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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What types of Care is St Joseph's Home registered for?
Learning Disability / Autism & Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does St Joseph's Home have?
There are 36 Single Rooms.
How far is St Joseph's Home to the centre of Liverpool?
11.5 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact St Joseph's Home to verify any information. View our terms and conditions. St Joseph's Home has an Basic Service - more info.