Leighton Court Care Home

112 Manor Road, Wallasey CH45 7LX

Leighton Court
Part of the attractive area of Wallasey, close to the River Mersey, Leighton Court is a purpose-built care home offering residential and nursing care.

Living with us
With lovely views across the garden, residents have the choice of three sitting rooms and two dining areas in which to dine, relax and socialise. The large landscaped garden is a favourite spot for residents wishing to spend time in the company of friends and family. All bright, comfortable bedrooms and living areas are tastefully decorated and easily accessible by wheelchair.

The home’s caring team has created a family atmosphere, encouraging everyone to eat and celebrate special occasions together. Residents are invited to decorate their rooms with small items of their own furniture and treasured belongings so that it feels just like home. Daily life is carefully designed to support mind, body and soul.

Group: HC-One

Person in charge: Anne Lewis (Home Manager)

Local Authority / Social Services: Wirral Metropolitan Borough Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 48 Service Users

Registered Care Categories*: Old Age

Specialist Care Categories: Cancer Care • Colitis & Crohn's Disease • Epilepsy • Head/Brain Injury • Huntington's Disease • Motor Neurone Disease • Multiple Sclerosis • Muscular Dystrophy • Neuropathic • Orthopaedic • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 65+.

Single Rooms: 48

Rooms with ensuite WC: 48

Facilities & Services: Day Care • Own GP if required • Own Furniture if required • Smoking not permitted • Close to Local shops • Near Public Transport • Lift • Wheelchair access

Latest Care Quality Commission* Report on Leighton Court Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.7 (maximum of 10) for Leighton Court Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 36 Reviews over all time. This Average Rating is also the rating value for Leighton Court Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 20 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.725 for Leighton Court Care Home is calculated as follows: ( (329 Excellents x 5) + (72 Goods x 4) + (19 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 422 Ratings = 4.725

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Leighton Court Care Home is based on 20 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 9.6 positive Reviews (48 registered maximum number of service users ÷ 5). 20 Reviews ÷ 9.6 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.7 Leighton Court Care Home has a Review Score of 9.7 (9.725) from 36 Reviews


Average Ratings

  • Excellent
    27
  • Good
    9
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Leighton Court Care Home?

  • Extremely LIKELY
    29
  • Likely
    7
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Leighton Court Care Home

  • Resident / Service User
    22
  • Daughter of Resident/Service User
    4
  • Relative of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • more

Since my father has been in Leighton Court, he has been treated to the highest possible care. All the staff from the cleaners to the management are brilliant and I would like to thank them for all their hard work. I would have no hesitation in recommending this care home to anyone.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Very professional staff, friendly caring staff. Mum very happy here. Food very good, great choices.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

The care and attention is extremely good! Staff very pleasant and caring. Also, the choice of food is good, well thought out. Nice and spacious rooms with toilet wash basin and furniture. Therefore, I would certainly recommend Leighton Court Care Home to members of the public who needed help in this way, as I have done, just coming out of hospital.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Our experience to date has been very good, the staff are always pleasant and helpful. My mother appears to be making good progress with the help of the staff. We are all very pleased and grateful to all concerned with my mum's welfare.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.7 out of 5

Though I was relatively bed bound, the staff continued to get about and kept my spirits high with their friendly service.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.5 out of 5

Care and attention by both male and female attendants. They are very patient, particularly with the consuming requests during the night.

How likely would you be to recommend Leighton Court Care Home? Likely

Overall Standard

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.6 out of 5

I have enjoyed my stay. Staff are friendly and always happy to help.

How likely would you be to recommend Leighton Court Care Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

As I came here from hospital, here it is like being at home. The love and care I have received here is excellent and everyone is friendly.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Transfer from hospital and would have liked a better room.
Staff and support were very good.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.7 out of 5

Overall good care and excellent food. Very friendly and cooperative staff. Only slight complaint - not asked if you would like a shower/hair wash enough. (Body washes excellent)

How likely would you be to recommend Leighton Court Care Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.2 out of 5

My father was very poorly and couldn't be discharged home. He was given a place at Leighton Court for intermediate care. The manager was excellent. She involved us in everything that was going on and we, as a family, couldn't believe how well our Dad looks on discharge today. We really felt he would have to go into a permanent home but the exceptional care overseen by the Manager ensured an excellent recovery for our Dad. We cannot thank them enough.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

I was very anxious about going into a care home for IMC but once in Leighton court for a few days, I completely settled. The staff are so kind and caring, nothing is too much trouble, the food is amazing and plentiful.
The physiotherapy was very good too. The building and room itself could do with a bit of updating. But overall, my stay has been wonderful.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

All staff are extremely pleasant and willing to help in any way. Physiotherapists had me up and moving about very quickly enabling me to return home within three weeks.
Occupational therapists carried out a home visit and had equipment delivered and rails etc. fitted within a short space of time.
The care navigator was very pleasant and easy to talk to and ensured any help required was offered.

How likely would you be to recommend Leighton Court Care Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4 out of 5

I have received excellent care during the six weeks I have been in Leighton Court. The staff have been all lovely and very caring and I would have no problem in recommending the care home.
I cannot praise it enough.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

The staff at Leighton Court have provided my granddad with outstanding care. The home is warm and welcoming and the staff are caring, compassionate and understanding. My grandad's health has improved as a result of the staff at Leighton Court.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

When I first moved into Leighton Court Care Home.
The staff made me feel really welcome.
Nothing is too much trouble.
Thank you.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

My stay here has been excellent. The staff are very kind and helpful and will do anything for you, like feeding me when I was unable to use my arms.
I have been very happy here.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

The staff are really helpful and kind. I visit my friend at Leighton Court on a weekly basis as she is in rehab and convalescing.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

I have enjoyed my staff. The care staff are great.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My brother has been resident at Leighton Court for over a week. I am impressed with all aspects of his care and the attitude of staff and management. I feel confident that his residence at Leighton Court will prepare him well for his eventual resumption of independent living.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.9 out of 5

Outstanding care and kindness from all staff. I will miss them. The food has been excellent - thank you.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Since I have been in Leighton Court Care Home, I have been well treated and looked after in every way possible. All staff have been very helpful and looked after me at a top level.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

The care and attention, also the kindness of all the staff on the first floor of the above care home is really outstanding. I cannot praise them all highly enough. The standard of cleanliness is very high. The food is generally very acceptable.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Management

Safety / Security

Rooms

Average Rating:   4.9 out of 5

They seemed a long way from home, however, your staff helped me and step by step I've made progress and improving my recovery.
When I press the help button, a bit too often, the staff always treated me with dignity.
In the new wet room, with help from a staff member, I was able to have a bath.

How likely would you be to recommend Leighton Court Care Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.2 out of 5

My mum was admitted as a very poorly emergency placement. So it was all a bit fast and scary. Staff were amazing, so calm and practical, explained everything to us. Within a week my mum was eating again and had perked right up, mum said it's like "one big family". Excellent home!

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

All the staff are good. Thye always respect my privacy and dignity. The food service I excellent.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.4 out of 5

A wonderful experience. Everyone is so caring and kind.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Everything is excellent and brilliant.
The type of care I am getting is helping me back to being independent with the help and assistance of the great care staff.
The care staff couldn't be better, first class care staff.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

During my Father-in-law's stay, he was treated with dignity and compassion.
All his care needs were met and dietary needs attended to.
All aspects of his care were met.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

I am very happy here the staff are very kind and caring looking after me well.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.6 out of 5

Since I arrived here every member of staff have gone out of their way to make me feel welcome, I was a bit nervous about coming here but the staff made me feel relaxed and at home.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   4.8 out of 5

Happy with all the care and attention received.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

My aunt was a resident at Leighton Court for over five years, initially with her husband. The family were extremely pleased with the professional and friendly way she was cared for throughout that time. Thank you to all the staff.

How likely would you be to recommend Leighton Court Care Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

I spent 8 days of respite care and was thoroughly amazed at how kind and considerate the staff were. At all levels they were kind, respectful but not grovelling they all were concerned with my health and well being. The premises were very clean and bright, the bed was comfortable and all in all I was well care for. The meals were first class, tasty, well cooked and adequate. I am only sorry I am going home and will miss the cheerfulness and company. I cannot praise Leighton Court highly enough.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

The staff and management were excellent. My dad received care, support and compassion from all staff. Activities co-ordinator was amazing, with all service suers.

How likely would you be to recommend Leighton Court Care Home? Extremely Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   5 out of 5

Staff were excellent and the food was first class. Bedroom illumination was not so good.

How likely would you be to recommend Leighton Court Care Home? Likely

Overall Standard

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Average Rating:   3.8 out of 5

HC-One, Careline Team at Leighton Court Care Home responded to this review on 07 Mar 2016:

Thank you for your feedback via carehome.co.uk following a period of time on our intermediate care unit and for your positive comments regarding our staff and food service.
We note that you felt that the illumination in the bedroom was unsatisfactory; we are sorry that you feel that particular aspect of the service was not to the standard expected and we thank you for taking the time bring this issue to our attention. We have raised the issue via our internal systems in order that it can be resolved in the near future.
I hope from this response you feel that we have adequately addressed your concerns.

Submit a Review for Leighton Court Care Home

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Contact Details

Please provide your details as we may contact you to verify this review. Reviews cannot be submitted anonymously. Your details may be passed to the care provider or to its service provider handling reviews but not to any other third party. They will not be published. Please enter your own personal email address (the email of the care provider will not be accepted).

Your Review & Rating

This information will be published on the website, the care provider website and potentially on selected websites/social media. Before publication, we check that all reviews comply with our Review Policy and we show all reviews to care providers. It can take up to 30 days for a review to be published or deemed non-compliant.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please do not use names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Bed Vacancies

Bed Vacancies

posted 08 May 2018

Please contact us for information regarding our bed availability

Awards / Recognitions

February 2018

Top 20 Large Care Home Groups 2018

Recipient: HC-One

Date: Thursday 01 Feb 2018

more details

April 2017

Top 20 Large Care Home Groups 2017

Recipient: HC-One

Date: Saturday 01 Apr 2017

more details

February 2016

Top 20 Large Care Home Groups 2016

Recipient: HC-One

Date: Monday 15 Feb 2016

more details

Job Vacancies

Staff Profiles

Anne

Anne Lewis

Job Title: Home Manager

Description:

“I believe that kind care means doing something for someone and expecting nothing in return.”

As a former Registered Nurse, Anne has gained many years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.

Having worked at Leighton Court for several years, Anne closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident.

She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Leighton Court.

When asked what she enjoys most about her role, Anne remarked: “It’s a simple thing, but I get enormous satisfaction from seeing our Residents smile.”

Anne

Anne Lewis

Job Title: Home Manager

Description:

“I believe that kind care means doing something for someone and expecting nothing in return.”

As a former Registered Nurse, Anne has gained many years’ experience in providing care and support for older people to enrich their lives. She is a knowledgeable and dedicated leader who is passionate about delivering the highest possible standards in care and quality of life for Residents.

Having worked at Leighton Court for several years, Anne closely shares HC-One’s vision in aiming to provide the kindest care for each and every Resident.

She uses her experience to motivate her team to deliver care and support in a way that Residents gain the most benefit, in a warm and welcoming home.

She also works hard to arrange events and activities with nearby organisations and is always quick to welcome the local community to Leighton Court.

When asked what she enjoys most about her role, Anne remarked: “It’s a simple thing, but I get enormous satisfaction from seeing our Residents smile.”

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Leighton Court Care Home