






Dundoran is a thirty-one bedroom care home in Birkenhead, owned by Newbloom Healthcare.
The team works hard to provide a safe and secure environment, making sure to meet the individual needs of service users, enabling them to maintain independence and dignity.
The bedrooms are well-furnished and tastefully decorated, and they work closely with their service users to make their room feel more like home, and encourage them to bring personal belongings, furnishings...
Care Provided by Dundoran
Primary Care Categories
- Older Person Care
- Dementia
- Learning Disability / Autism
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Alcohol / Drug Misuse
- Younger Adults
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 39 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Please get in touch with our team for an individualised price based on care requirements
The price(s) shown are provided by the care home. Contact Dundoran for full pricing details and T&Cs.
Contact Dundoran to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Newbloom Healthcare
- Private Owned
Person in charge
- Lindsey Crone (Manager)
Local Authority / Social Services
Admission Information
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2024
- Number of floors: 2
Room Information
- Single Rooms (39)
- Single Rooms with ensuite Wet Room (19)
Dundoran Reviews (52)
Dundoran has a Review Score of 9.5 (9.502) out of 10, based on 12 reviews in the last 2 years.
Over all time Dundoran has 52 reviews.
Grandad always seems happy. But keeps Staff on their toes by always wandering off. Love the video clips that Sammy sends to my mum.
Thank you for your lovely feedback! We're so pleased Grandad is happy, and we'll be sure to pass your kind words on to Sammy-she'll be delighted
Dad is so happy here. The staff are very friendly and go out of their way to help. Sammy always sends me little video clips and photos of what dad is up to. Love her for sending these little keepsakes. Always informed of activities that are happening and we are always welcome here with a smile.
Thank you so much for your kind words. We're so pleased your dad is happy here. We'll be sure to pass your lovely comments on to the team. They will be delighted to hear! It's always a pleasure to welcome you & the family.
Staff very friendly and can't do enough for you. Client are well fed and looked after. Like the way all staff here help each other from cleaners to care staff. Rooms are clean and bedding changed often. I am more than happy to recommend Dundoran. Notes this is not a big fancy nursing home so you will get to know people very easily.
Thank you for your lovely feedback. We're so pleased to hear you've had such a positive experience and appreciate your kind words about our caring team. It's wonderful to know you would recommend Dundoran, and we truly value your support.
My husband has proved to be a rather difficult patient. He is ex marine and can be very active and need of outdoor activities. The staff have done a great deal to help him have outdoor activities (weather permitting). There have been many changes in maangement personal in the time referred to, and a very good manager left, leaving the position in temporary hands - not a good idea! Previous manager always left her door open and welcomed drop-in visits from relatives. Not so now. I commend the staff members highly, hardworking and pleasant.
Thank you for your feedback. We are pleased to hear that our staff have supported your husband's need for outdoor activities allowing him to remain active and that you have found them hardworking and pleasant. We also appreciate your comments regarding the recent management changes and the...
Thank you
Mandy R family
Thank you, for your kind words. We're delighted to hear your mum is receiving such good care and support at Dundoran. Your appreciation means a great deal to our team.
Always treated with respect and kindness. Very polite and helpful while caring for my sister-in-law. Home is always clean, and the staff are super helpful.
Thank you for your lovely feedback. We're pleased to hear your sister-in-law is treated with kindness and respect, and that you find the home clean and our staff helpful. We truly appreciate your support.
Dad had an amazing time with the team at Dundoran. He was well looked after and happy. He was there 15 months before he sadly passed April 2026. The staff were amazing. Attentive supportive and always available. The extra activities were a pleasure to witness and the carr and support they gave him and us as a family were second to none. From Uncle Wakka and our family we wish you all the best life and all our love for your futures. You were and always will be amazing. Thank you xxx
Thank you so much for your kind words. It was a privilege to care for your dad, and we're grateful to have been part of his journey. Your appreciation means a great deal to the team. We wish you, Uncle Wakka, and your family all the very best.
My dad was not happy in a previous care home. He was agitated a lot and was losing weight due to not eating
properly. Since moving into Dundoran he has rediscovered his appetite, regained his weight and looks a lot
healthier and happier. They do little activities to keep the residents engaged and the whole place looks clean
and safe. The building itself is quite large and there is a lot of room to walk about, including a nice garden area. I would definitely recommend this care home if anyone requires nursing/residential care.
We're so pleased to hear your dad has settled in so well and is much happier and healthier with us. Thank you for your kind words about our staff, activities, and environment - I will certainly be sharing your feedback with the team they will be delighted to hear how how pleased you are to see his progress.
My father was admitted to Dundordan. He had complex mental health needs alongside deteriorating physical needs. He deteriorated rapidly in their care over a few short weeks. Despite him only being there for a short time the staff had got to know him well and built up a great rapport with him. They handled his mental and physical health needs amazingly. They were very kind and compassionate to both my father and to his family. I would highly recommend this care home to anyone.
Thank you for your kind words and for taking the time to share your experience. We are very sorry for your loss. It means a great deal to know that our team provided compassionate care to your father and support to your family during such a difficult time. Your feedback will be shared with the staff, and we truly appreciate your recommendation.
The staff here are wonderful, my dad has been here a few years now and has received full care with compassion and kindness from all of the staff always with his best interests in mind. I can't thank them enough.
Thank you for leaving such a positive review we are delighted to hear that you have been pleased with the care your dad has received whilst he has been living at Dundoran. Our team take great pride in ensuring we give the best care to our residents. I will ensure your kind comments are passed on.
My sister was admitted to Dundoran on 18/02/2025, she was suffering from a fractured hip and advanced vascular dementia. She was a resident here for only seven weeks and was confined to bed as she was unable to walk. During this time, her care by the staff was kind and considerate, always keeping her clean and comfortable in the bright and friendly bedroom. Her care was quite challenging for the staff, but they always treated her with dignity.
An excellent care home. Myself and the family could not have found a better care home. My wife is so well looked after. Carers are so professional. The managers and carers make you feel so welcome and are very friendly. A wonderful home.
Thank you for taking the time to feedback. We are delighted to hear that you are pleased with the care your wife is receiving at Dundoran Care Home. I will pass your comments on to the team.
Really happy with the care that is provided for him.
He is more settled.
The staff are amazing.
Nothing is too much trouble.
Always very helpful and friendly.
Absolutely made up my dad is here.
Hi, thank you for taking the time to feedback regarding the care your father has received at Dundoran Nursing Home. We are delighted to hear that your father has settled in with ease and is enjoying his time with us.
Dad is well looked after and staff are brilliant, nothing is too much trouble. Place is always clean.
Thank you for taking the time to write your review. We are delighted to hear that your dad has been well looked after by the team here at Dundoran. We take great pride in looking after our residents so it's always great to hear this feedback. Your review will be forwarded to the team.
We were impressed that the senior managers took the time to visit Mum in hospital when other nursing homes didn't.
On our first visit, we noted the cleanliness of the place, the quality of food served and the activities organised to engage residents.
But by far the most apparent and important feature is the warmth and professional nature of each and every staff member. They were just lovely with my mum (and us!).
Sadly Mum lasted less than 2 weeks but the staff did everything possible to make her final days dignified and comfortable. Furthermore, they took care of us offering meals, snacks, drinks and support.
We will always be grateful that our memories of Mum's final days are peaceful ones.
Thank you Dundoran. You are Angels!
We appreciate you taking the time to write a review during this difficult time. It makes us very happy to hear that your mum was happy and comfortable during her stay here at Dundoran. I will pass your feedback to the team.
From our very first interaction with Healthcare Assistant and her staff I was blown away by their commitment to their residents. They were the only nursing home to visit my nan and had done everything they could do to get to know her and see her as a person. This was indicative of everything that was to come. Their care went over and above expectations in every respect, from personal care of my nan to our emotional care. They truly made my nan’s last days very very special. Every single person we encountered was extremely kind, respectful and they also know how to find the joy in very dark times. I wish I could write a much longer review with much more detail and call out all the individual acts of kindness - forever grateful.
Our Management and Care Team always strive to ensure the highest person-centred care and your words reaffirm the standards. Thank you.
Having had my loved one in Dundoran for over 12 months, I cannot fault the genuine care and empathy he and all the family have received. Nothing is too much trouble and the residents are treated with the utmost respect and patience. A real homely feeling radiates throughout and I feel they care about us all as a family which is amazing.
Thank you for your kind words regarding the care delivered to your loved one at Dundoran. It's always pleasing to read reviews like this, which highlight the high standards of care from our management and team.
The care they provide for the residents is exceptional and nothing is ever too much. The staff are always so welcoming and you can tell they truly care for all the residents and they know them and their individual needs so well. Dundoran offers great entertainment all year round for the residents and get families involved as much as possible, which was something we had not experienced in previous care homes.
All the staff have made what has been a difficult year all the more easier knowing my stepdad is receiving the best quality care and have offered my mum so much support. Thank you Dundoran.
It's always pleasing to see such great care being delivered within our home.
The most important resource in a care home is the staff. At Dundoran, the staff are warm, supportive, caring and attentive. My mother has had a stroke and is significantly impaired, but she will always smile when a member of staff comes in and greets her. The relationship she has with the staff is one of the most positive aspects of her otherwise limited life. In the family, we are all very pleased that we chose Dundoran for her - she is in safe hands there.
Our management and care team always strive to ensure a high standard of person-centred care, and your comments are very pleasing to know that this is evident.
We spent the afternoon at Dundoran for my aunty's 60th birthday. The staff put on a small buffet and decorated the conservatory to give a lovely birthday feel. They are very welcoming and friendly and did a great job at ensuring my aunty had a special day.
The management and care team always strive to ensure a high standard of person-centred care, and your feedback emphasises this point and is very pleasing to read.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 15 June 2024Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Dundoran.
There are no upcoming events for Dundoran.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Dundoran.
Accreditations
There are no accreditations posted yet for Dundoran.
Meet the Team (0)
There are no Team Members posted yet.
Frequently Asked Questions about Dundoran
What types of Care is Dundoran registered for?
Older Person Care, Dementia, Learning Disability / Autism, Mental Health Condition, Physical Disability, Visual / Hearing Impairment, Alcohol / Drug Misuse, Younger Adults are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Dundoran have?
There are 39 Single Rooms.
What are the Facilities & Services at Dundoran?
Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Dundoran to the centre of Prenton?
1.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Dundoran to verify any information. View our terms and conditions. Dundoran has an Enhanced Service -more info.