Dundoran

47 Vyner Road South, Noctorum, Prenton CH43 7PW
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9.7 44 Reviews
  • Dundoran, Prenton
Dundoran is a thirty-one bedroom care home in Birkenhead, owned by Newbloom Healthcare.

The team works hard to provide a safe and secure environment, making sure to meet the individual needs of service users, enabling them to maintain independence and dignity.

The bedrooms are well-furnished and tastefully decorated, and they work closely with their service users to make their room feel more like home, and encourage them to bring personal belongings, furnishings and pictures. They can accommodate couples and those requiring en-suite facilities. The home has numerous lounges, a lively dining room and a peaceful garden which is easily accessed.

The thoughts and opinions of service users are taken into account as much as possible within the running of the facility, who also have any particular needs assessed before becoming an occupant.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment
  • Detention Under Mental Health Act
  • Alcohol / Drug Misuse
  • Younger Adults

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 39 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Day Care
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • COPD/Pulmonary Disease
  • Bariatric Care/Obesity
  • Parkinson's Disease
  • Stroke

Facilities

  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: £1250 – £1250
  • Self-Funded Residential Dementia Care: £1250 – £1250
  • Self-Funded Nursing Care: £1250 – £1250
  • Self-Funded Nursing Dementia Care: £1250 – £1250
  • RESPITE Self-Funded Residential Care: £1250 – £1250
  • RESPITE Self-Funded Residential Dementia Care: £1250 – £1250
  • RESPITE Self-Funded Nursing Care: £1250 – £1250
  • RESPITE Self-Funded Nursing Dementia Care: £1300 – £1350

These prices are only a guideline, please contact Dundoran to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Person in charge

  • Lindsey Crone (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2024
  • Number of floors: 2

Room Information

  • Single Rooms (39)
  • Couples/Companion Rooms (0)
  • Single Rooms with ensuite Wet Room (19)

Dundoran Reviews (44)

Total of 44, showing 41-44
9.7

Dundoran has a Review Score of 9.7 (9.710) out of 10, based on 12 reviews in the last 2 years. Over all time Dundoran has 44 reviews.

Overall Experience

  • 29
  • 15
  • 0
  • 0
  • 0

Date Published

44
4
4
12
32

Review from Helen C (Wife of Resident) published on 19 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I will say that I am very satisfied with the home in every way.

Facilities

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Cleanliness

Treated with Dignity

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Value for Money

Review from Bethan J (Daughter of Resident) published on 11 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This nursing home is a really nice friendly home. The staff are all kind and really great at their jobs. The home is clean and tidy. The rooms are nice and clean. The nurses are all fantastic. The management do a great job. The chef and kitchen staff do a fantastic job. The food is first class and they
do whatever they can to feed mum whatever she likes. I am so happy we found this home for my mum I doubt there would be a better one.

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Review from Brian K (Son of Resident) published on 22 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I live a long way away from the nursing home and can only visit at certain times. However the home has always been very courteous and helpful and I am confident they are taking good care of my mum who is aged 103.

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Review from R B (Wife of Resident) published on 18 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband had a massive stroke, heart attack and lost the use of his right side and has vascular dementia. This happened on the 5th November 2015. He was in hospital for eight weeks and slowly improved, i.e he was able to walk with aids, but very unstable. His dementia also seemed to be worse. Eventually
he was in an assessment ward and was discharged on Boxing day. I had found a care home Dundoran, as I am 84 and he is 87. I felt I would not be able to manage at home. It was a hard decision for me but I know I did the right thing as he is settling down, is eating well, and is walking with the aid of carers. I know he is getting well looked after. Excellent management and carers who take their job seriously. I made a good decision.

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Current Review Score: 9.7 (9.710)

Overview of Review Score

The Review Score of 9.7 (9.710) out of 10 for Dundoran is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.710 for Dundoran is calculated as follows: ( (104 Excellents x 5) + (28 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 138 Ratings = 4.71

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Dundoran is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 15 Jun 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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